Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
heytwo days ago i registred an one-month premium subscription, and today it expired (???)i did this using a reedem code, and the premium disappeared after i had agreed to a new licence agreement or something..- how can i get my premium subscription b...
Hi, Just bought premium again, but my windows client nor my iphone app does not recognize it ;( I don't have a facebook account, and therefore it is not connected to my spotify account
I've noticed that since I upgraded to spotify premium, I have been charged twice per month. My bank details were asked of me again I'm assuming and I re-entered them, I was previously using my card but then when it asked for it again when I had upgra...
Hi, I may buy a woxter android tv (http://www.woxter.com/es-es/products/view/759/features/features) I want to know what kind of subscription I need. That device runs android, but it is not a mobile device. Thanks in advance
PLEASE HELP! I got charged 2 x for reinstating my premium membership, I want the other charge to be removed! this has caused me BIG HEADACHES with my bank! I have contacted support but with no reply...
I have been charged twice in each of the last two months for my Spotify Premium membership (JWStratton). I noticed it last month but hoped it would only be a one time occurrence...but I don't want this problem to continue. The receipts section on my ...
Hi my name is Roman and i have a Problem with using Spotify. Iam a Student from Germany who is studiying in Austria which means i had to purchase Spotify Premium last time with an German PayPal Account. So the Problem now is , that after my Premium M...
Just changed my subscription to premium but still getting ads in the mac app and gives me the option to upgrade. If I click it ,it says that I am a premium member. I have quit and relaunched the app but still no joy. Please advise. Very irritating!!
Hello, I was kicked out of Premium due to a lost credit card. When I renewed, it says premium on my account info, but it´s not working as premium. Right now I have used all of my 10 "free" hours, so I can´t listen to anything!!!! I have reported twic...
I just upgraded to the premium version and installed Spotify on the following devices in addition to the 2 computers on which I have Spotify running on : Ipod Touch, Blackberry and Asus Eeepad (Android) Then, every time I launch Spotify on the Blackb...
A couple of weeks ago I deactivated my Facebook because I couldn't be bothered using it anymore, but since I had to have one to use Spotify, I made a new empty facebook account. About a week ago I canceled my premium subscription on my old account, b...
I would be interested to use spotify to support my favourite artists by downloading their songs. What is the artist's share of the 0,60€ - 1,59€ payment per track? Obviously Spotify is entiteld to their share but the division should read right here o...
"Pictures Of You" on Disc 1 of Disintegration by The Cure. It's a broken link (on your end). When I play it (from any device) it defaults to some live version. Can this be fixed? See image: D
I would like my account permanently deleted, please. I really liked Spotify when I first downloaded and became a member but now it is growing old and I would like something better! Thank you, Amber Hunt
i upgraded to premium a few days ago and now most of my playlists are gone. and 1 in particular is incredibly important to me. I've read something about dual log ins or something? Heelppppp. Please. I'll do anything
I have a Spotify account which is linked with my Facebook (we'll call it SD). One evening, I've been to a friend's where I logged in on Spotify on his computer (he also have another account) so that I can play my playlists etc... Since then, he recei...
hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. please help
Yesterday I kept getting this message saying 'song has been paused because you are logged in somewhere else' Today my account has changed from Spotify Free to Spotify Premium. Can anyone tell me how this could have happened? I didn't buy premium so I...
I got an e-mail that said I need to updated my expired credit card. I updated the card and logged back in and am not able to play on my iPhone. I've logged off and back on, reinstalled the app and still can't access music on my iPhone. Help please!
Hi Today is my 30th day for free premium subscription and you already charged me. I don't understand. I planned to cancel the subscription this morning but the charge was already in my account.