Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello Everyone, I recalled when Spotify was initially brought onto the market and I have to admit that I didn't buy into it then until a good friend of mine reminded me of it. I have since been using the free version of Spotify for quite some time no...
I was wondering if ithis is possible.
I signed up for the 30-day free trial and I do not want to pay to go premium, I'd like to cancel my subscription and remove my account. I've been looking on the site and on mobile but cannot find anything that'll let me cancel my subscription, it wil...
Buenos dias, Soy el usuario maiguelx, me han cobrado dos veces los servicios premium cuando lo he dado de alta hoy. Para solucionarlo he de ir al banco o me lo reemblosa la compañia? Muchas gracias!
I paid for spotify premium with the student discount and had my recipt emailed to me and everything I was on a two day trial so i thought when that ended my premium would kick in but it hasnt so what do i do ? Help me please Ryan Kenny
I made a great playlist last night and now i can't find it. last night was my first time using playlist. How do I find it?
Alright, so here's the thing I was on my Facebook wall just checking that everything was normal and I saw this on there: http://snapplr.com/k1kt Now the thing is I haven't used Spotify in about a month, and I sure don't listen to Kyle Park. It doesn'...
I don't understand why I have to pay money to listen to a playlist that's already there or to listen to an album if its free on my computer. If all I can access is the radio then im going to unsubscribe from spotify and stick with pandora.
Ok, This is the 2nd time this has happened, I have been paying for a premium account for some time now. I really wish there was a number to call or something other than email because this is very frustrating. I tried to link my email to my facebook, ...
today i changed a setting via preferences menu on my mac. It was something like ' not connect to facebook' . I wanted te try it, and reasonend that i could switch back. But wat happend was very rigorous. First when I logged in, the programm started a...
When i first signed up for spotify, i noticed that if you log in under your e-mail, as apposed to your user name, you would have 2 seperate accounts for the same person. So my XXXXXX@gmail.com would be empty, when I log into Huskerarob account (usern...
I want to change the password on my Spotify account so that it isn't the same as my Facebook one, that way I can give my family my password whilst keeping my facebook one private. Does anybody know how I can do this? Pretty frustrating they have to b...
I tried Spotify for the first time 2 years ago, and I was instantly hooked. Within two hours I had a spotify premium account and within a few weeks I even invested in a new stereo and a good DAC. I basically use it for hours every day and for the mos...
I have been a premium member more or less since Spotify started in the Nordics. Now, in order I presume to help the failed FB IPO and as "pay back" for getting a large influx of FB users when launching in the US, Spotify has decided to offend and put...
Hello, I must say that Spotify seems a very nice music alternative but I want to highlight the way Spotify works (for newbies) is not very clear nor 'customer friendly'... I've started my Spotify account here today as my present internet provider has...
Hi, I hope someone can help me because this is weird. I have an Spotify Premium subscribtion. It runs for almost 2 years now and every month i have to pay 9,99. Now suddenly, the website says i bought i YEAR-SUBSCRIPTION for 119,88 euro and the money...
Hello, I've been a Spotify user since beta and recently after one update there is one popup that open every single time I am starting Spotify. It's surely an ad about a Spotify feature, that you can add others playlists but it's super super annoying ...
yesterday i buy a gift card (10£) and i will to get 15traks for it. I have redeem it but when i try to download it wil have me to type in my credit card
So 3 months ago I had an unlimited account. I then decided to switch my account so I could log in with my facebook details. When I did this I stopped receiving the Unlimited service, and assumed that the other account had been closed as there was no ...
Thats the deal huh? Im going back to slacker. At least I can customize my radio stations and listen for free. Ill deal with the ads instead, because paying for an app like this when there are others like Pandora and Slacker is idiotic. Maybe Ill come...