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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • NathanGuy
  • Regular
  • 234848 Views
  • 376 replies
  • 22 likes
  • Account
    Free
  • 234848 Views
  • 376 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12586 Views
  • 6 replies
  • 11 likes
  • Security
  • 12586 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 526934 Views
  • 988 replies
  • 113 likes
  • Account
  • 526934 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127660 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127660 Views
  • 74 replies
  • 12 likes

Solved!! Can't purchase music :(

Hi there! I'm trying to purchase mp3 downloads of some songs, but I can't because there's a problem with the login window that pops up (with the heading 'Sign-in to purchase music'). My spotify username is different to my email address, but that wind...

  • Casual Listener
  • Hi there! I'm trying to purchase mp3 downloads of some songs, but I can't because there's a problem with the login window that pops up (with the heading 'Sign-in to purchase music'). My spotify usern...
  • adrianoconnor
  • Casual Listener
  • 1004 Views
  • 2 replies
  • 0 likes
  • 1004 Views
  • 2 replies
  • 0 likes

Solved!! 70 downloads in error

My spotify account is telling me that I have 70 downloads to use, I have just been charged £45 for this although I did NOT make these downloads nor is there anything in the download section. I do not understand how this would have happened. How do I ...

  • Casual Listener
  • My spotify account is telling me that I have 70 downloads to use, I have just been charged £45 for this although I did NOT make these downloads nor is there anything in the download section.  I ...
  • Peter__
  • Community Legend
  • 612 Views
  • 5 replies
  • 0 likes
  • 612 Views
  • 5 replies
  • 0 likes

C

Cómo escucho música? No se supone que esto es para eso? Hay trescientasmil opciones, llevo 20 minutos navegando en la página, y todavía no he podido hacerme con ninguna opción de "Escuchar música". Echo de menos mi cómoda y rápida página de rockola.....

  • Newbie
  • Cómo escucho música? No se supone que esto es para eso? Hay trescientasmil opciones, llevo 20 minutos navegando en la página, y todavía no he podido hacerme con ninguna opción de "Escuchar música". E...
  • Rocio
  • Spotify Legend
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Merge facebook en original account

Hi,Yesterday I ordered facebook premium.. In spotify nothing changed and i still had commercials.I just detected the problem.I have two accounts. (this one, and a facebook one)I did always use my facebook account and all playlists are in that one.But...

  • Newbie
  • Hi, Yesterday I ordered facebook premium.. In spotify nothing changed and i still had commercials. I just detected the problem. I have two accounts. (this one, and a facebook one) I did always ...
  • Peter__
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

logging on with a new pc

anyone help with the loss of my premium status when i log on with a new pc? all details are the same, but spotify is showing i'm not a premium member, when i am. thanks

  • Visitor
  • anyone help with the loss of my premium status when i log on with a new pc? all details are the same,  but spotify is showing i'm not a premium member, when i am. thanks
  • Sam
  • Spotify
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

CHANGEMENT D'IDENTIFICATION

Bonjour, Je me connecte actuellement avec mon compte Facebook. voulant connecter un appareil Hifi, ce qui semble impossible en se connectant avec Facebook, je souhaiterais supprimer ce moyen de connexion et pouvroir créer un accès direct. je ne trouv...

  • Newbie
  • Bonjour, Je me connecte actuellement avec mon compte Facebook. voulant connecter un appareil Hifi, ce qui semble impossible en se connectant avec Facebook, je souhaiterais supprimer ce moyen de c...
  • Rocio
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Irrelevant radio based on playlist

When I start the radio based on my Loved tracks - Last.fm playlist - I only get 99% of classical, while in the original playlist it's barely 30% of classical. Why is it happening? PS: as a temporary solution I've created another playlist with all cla...

  • Gig Goer
  • When I start the radio based on my Loved tracks - Last.fm playlist - I only get 99% of classical, while in the original playlist it's barely 30% of classical.   Why is it happening...
  • 289 Views
  • 0 replies
  • 3 likes
  • 289 Views
  • 0 replies
  • 3 likes

Spotify Account No Longer Active???? Please help!

I have been having problems wih spotify for a few weeks and I've searched everywhere and re-installed and everything, basically I was using spotify premium on my phone and it logged me out and when I tried to log back in, it was log in for a few seco...

  • Newbie
  • I have been having problems wih spotify for a few weeks and I've searched everywhere and re-installed and everything, basically I was using spotify premium on my phone and it logged me out and when I...
  • 614 Views
  • 0 replies
  • 1 likes
  • 614 Views
  • 0 replies
  • 1 likes

Charged for subscription after cancellation.

Hi, I hope someone can help me fix this. I cancelled my spotify premium trial well before the 30 days, but it has still charged me for it. I would like to ask if this can be reversed? I have blocked future payments through PayPal. Thanks.

  • Casual Listener
  • Hi,   I hope someone can help me fix this.   I cancelled my spotify premium trial well before the 30 days, but it has still charged me for it.   I would like to ask if this...
  • agw97
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

Who sees your spotify social?

Can you see everyone who can view your music? It seems someone has added me by my spotify user name instead of facebook. While this is fine, I wonder who else has done that. Can you tell anywhere all o0f the people who view or can view your profile? ...

  • Newbie
  • Can you see everyone who can view your music? It seems someone has added me by my spotify user name instead of facebook. While this is fine, I wonder who else has done that. Can you tell anywhere all...
  • 477 Views
  • 0 replies
  • 0 likes
  • 477 Views
  • 0 replies
  • 0 likes

Subscription payment issues

I am having trouble paying for premium subscription. I have used and payed for premium for the last two years and now my payment won't go through. I've checked reasons as to why this is happening and nothing can explain it. 1: My country in profile i...

  • Casual Listener
  • I am having trouble paying for premium subscription. I have used and payed for premium for the last two years and now my payment won't go through. I've checked reasons as to why this is happening and...
  • Sam
  • Spotify
  • 769 Views
  • 6 replies
  • 0 likes
  • 769 Views
  • 6 replies
  • 0 likes

Playlists gone, premium gone - HELP!

Today after my son had been using the computer, I noticed when I went on to Spotify all my playlists were gone and my premium subscription gone. It was like I had a new account? I thought he must have done something but from reading several posts ive...

  • Visitor
  • Today after my son had been using the computer, I noticed when I went on to Spotify all my playlists were gone and my premium subscription gone. It was like I had a new account? I thought he must hav...
  • David
  • Spotify Legend
  • 495 Views
  • 8 replies
  • 0 likes
  • 495 Views
  • 8 replies
  • 0 likes

Solved!! Netflix - var är erbjudandet?

Har läst att man som premiumkund ska få testa Netflix året ut, men inte fått något sådant erbjudande. Hur gör man?

  • Casual Listener
  • Har läst att man som premiumkund ska få testa Netflix året ut, men inte fått något sådant erbjudande. Hur gör man?
  • cloudflyer
  • Newbie
  • 1774 Views
  • 8 replies
  • 0 likes
  • 1774 Views
  • 8 replies
  • 0 likes

signed up for a free trial 7 months ago and cancelled, charged 9.99 7 months later.

I signed up for spotify premium 7 months ago. i wake up this morning to find a $9.99 charge on my account, which is fine because I was thinking about singing up again, but my account says I'm still using free. I dont care that i was charged I just wa...

  • Newbie
  • I signed up for spotify premium 7 months ago. i wake up this morning to find a $9.99 charge on my account, which is fine because I was thinking about singing up again, but my account says I'm still u...
  • Peter__
  • Community Legend
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes

Extra Charges

I bought two Spotify gift cards, first one I accidentally redeemed a one month premium and so I had to buy a second one. I got charged twice under each transaction (total of FOUR $9.99 charges). Long story short, I spoke to someone and they CANCELLED...

  • Regular
  • I bought two Spotify gift cards, first one I accidentally redeemed a one month premium and so I had to buy a second one. I got charged twice under each transaction (total of FOUR $9.99 charges). Long...
  • thechangela
  • Regular
  • 955 Views
  • 8 replies
  • 0 likes
  • 955 Views
  • 8 replies
  • 0 likes

Horribly slow customer service. Terrible payment processing UI.

HI Spotify, Listen I purcahed 3 products. I got charged for 1 extra. That you have not yet solved. I had to go to my bank and get BAC or TAC numbers. Spotify Customer service response takes 12 -24 hours. I know they are solving it. But this is 2012 a...

  • Casual Listener
  • HI Spotify, Listen I purcahed 3 products. I got charged for 1 extra. That you have not yet solved.  I had to go to my bank and get BAC or TAC numbers. Spotify Customer service response tak...
  • Peter__
  • Community Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

LoginS

Hello All, Before I purchase a Spotify account I wanted to know whether or not I can login on my computer and phone simultaneously. Thanks!

  • Newbie
  • Hello All,   Before I purchase a Spotify account I wanted to know whether or not I can login on my computer and phone simultaneously.   Thanks!
  • meahtenoha
  • Spotify
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! Netflix Sweden offer in the UK

Hello! I'm a Swedish student currently residing in Oxford studying English and I wonder if there's any possibility for me to take advantage of the Netflix Sweden offer for Spotify Premium members? I have a Swedish Spotify Premium Membership ongoing (...

  • Casual Listener
  • Hello!   I'm a Swedish student currently residing in Oxford studying English and I wonder if there's any possibility for me to take advantage of the Netflix Sweden offer for Spotify Premium ...
  • Liam
  • Community Legend
  • 1093 Views
  • 3 replies
  • 0 likes
  • 1093 Views
  • 3 replies
  • 0 likes

how to make spotify not load up automatically on computer

The thing I like the least about this program is that it starts up automatically when I start up my computer. I've hardly used the program yet (I may start using it some) and so for me so far this has just been another program wasting space on my pc....

  • Newbie
  • The thing I like the least about this program is that it starts up automatically when I start up my computer. I've hardly used the program yet (I may start using it some) and so for me so far this ha...
  • David
  • Spotify Legend
  • 739 Views
  • 1 replies
  • 1 likes
  • 739 Views
  • 1 replies
  • 1 likes

Unable to connect to facebook

My sister use my spotify account, and she connected it to her Facebook page. She has now disconnected spotify from her page, because I would like to connect my Spotify account with my Facebook page. But it won't connect with my Facebook page, can any...

  • Newbie
  • My sister use my spotify account, and she connected it to her Facebook page. She has now disconnected spotify from her page, because I would like to connect my Spotify account with my Facebook page. ...
  • Peter__
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes