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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 157064 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 157064 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10632 Views
  • 3 replies
  • 10 likes
  • Security
  • 10632 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507375 Views
  • 985 replies
  • 112 likes
  • Account
  • 507375 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124521 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124521 Views
  • 74 replies
  • 12 likes

Are there still nagging facebook advertisements?

The Facebook requirement for login has apparently been removed. If I have a non-facebook user account, will I still get the nagging splash screens asking me to link to Facebook? How about on my phone, will the mobile app still nag me to link my profi...

  • Casual Listener
  • The Facebook requirement for login has apparently been removed. If I have a non-facebook user account, will I still get the nagging splash screens asking me to link to Facebook?   How about ...
  • t_m_heinonen
  • Casual Listener
  • 586 Views
  • 2 replies
  • 0 likes
  • 586 Views
  • 2 replies
  • 0 likes

neee to change password

how do i chamge my password please im having same trouble

  • Newbie
  • how do i chamge my password please im having same trouble
  • Peter__
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

New album releases - update?

Hi! I find that the lists "New Album releases on Spotify" and "New singles..." are very seldom, and randomly uptated? I'd like to have an update at least every other day... I thought it was the mobile app (Android) that was frozen or something, but t...

  • Newbie
  • Hi! I find that the lists "New Album releases on Spotify" and "New singles..." are very seldom, and randomly uptated? I'd like to have an update at least every other day... I thought it was the...
  • MMS
  • Casual Listener
  • 468 Views
  • 1 replies
  • 1 likes
  • 468 Views
  • 1 replies
  • 1 likes

Solved!! Paid for premium recurring Sept. 3 but premium stopped working today Oct. 3

I'm new to spotify but I paid close attention to the details of buying spotify premium. It said I'd be paying 9.99/month and it charged me and sent me an email saying it would charge me again on October 3rd(today). It was working fine this morning an...

  • Regular
  • I'm new to spotify but I paid close attention to the details of buying spotify premium. It said I'd be paying 9.99/month and it charged me and sent me an email saying it would charge me again on Octo...
  • meahtenoha
  • Spotify
  • 1457 Views
  • 10 replies
  • 0 likes
  • 1457 Views
  • 10 replies
  • 0 likes

premium downgraded to unlimitef

Hello. Has anyone downgraded to unlimited. It says with unlimited, i cant stream anymore but i can listen to whats sync in. They have charged me 9.99 to 4.99. So i know they got my request. If anyone knows a cent or two about this, plz let me know. T...

  • Casual Listener
  • Hello. Has anyone downgraded to unlimited. It says with unlimited, i cant stream anymore but i can listen to whats sync in. They have charged me 9.99 to 4.99. So i know they got my request. If anyon...
  • TylerS
  • Gig Goer
  • 418 Views
  • 5 replies
  • 0 likes
  • 418 Views
  • 5 replies
  • 0 likes

problem with paid of download

Hi, Yesterday, i want to buy 10downloads for the first time in Spotify. I try it 3times but the system said me that was an error. At the 4 time, I was finally able to buy the 10 downloads. But, 2hours later, i received the acquittance at my mail of 4...

  • Casual Listener
  • Hi,    Yesterday, i want to buy 10downloads for the first time in Spotify. I try it 3times but the system said me that was an error. At the 4 time,  I was finally able to buy the 1...
  • denzey
  • Casual Listener
  • 355 Views
  • 4 replies
  • 0 likes
  • 355 Views
  • 4 replies
  • 0 likes

Solved!! [Q] Simultaneous listening, possible ?

Hi, Is it possible to listen to Spotify on 2 Android phones at the same time ? (for my dad and me). And also on a PC and on an Android phone at the same time, Thanks

  • Regular
  • Hi,   Is it possible to listen to Spotify on 2 Android phones at the same time ? (for my dad and me). And also on a PC and on an Android phone at the same time,   Thanks 🙂
  • RaphaelH1427
  • Regular
  • 8476 Views
  • 6 replies
  • 0 likes
  • 8476 Views
  • 6 replies
  • 0 likes

ecard purchase was a bad experience so far.

Hi I purchased an e-card for a friend. I got charged twice after the website crashed during a transaction (OSX Safari Version 5.1.7). Then I got this email. It does not state who I purchased e-card or any other details about what I wrote and who it w...

  • Casual Listener
  • Hi I purchased an e-card for a friend.  I got charged twice after the website crashed during a transaction (OSX Safari Version 5.1.7). Then I got this email. It does not state who I purch...
  • Peter__
  • Community Legend
  • 262 Views
  • 2 replies
  • 0 likes
  • 262 Views
  • 2 replies
  • 0 likes

Solved!! Can you play your playlist in two different countries?

Hi, I tried searching the forum for this particular issue and I'm sure its been asked before, but I was wondering if I was able to play the playlist I created in USA in Australia? I have a USA Spotify Unlimited account. Say if I logged into my accoun...

  • Visitor
  • Hi,   I tried searching the forum for this particular issue and I'm sure its been asked before, but I was wondering if I was able to play the playlist I created in USA in Australia? I have...
  • user-removed
  • Not applicable
  • 868 Views
  • 3 replies
  • 0 likes
  • 868 Views
  • 3 replies
  • 0 likes

Login with username instead of facebook

Hello, I have a premium subscription and currently login via my facebook profile. How do I login via a standard username against same subscription instead ? Thank you

  • Casual Listener
  • Hello,  I have a premium subscription and currently login via my facebook profile.  How do I login via a standard username against same subscription instead ? Thank you
  • t_m_heinonen
  • Casual Listener
  • 483 Views
  • 3 replies
  • 0 likes
  • 483 Views
  • 3 replies
  • 0 likes

Moderators only?

I suppose this is more of a bug report/point of curiosity than a topic but as I was unable to find a report issue button (though, admittedly, I didn't look very hard) I figured I'd just post it. While nosing about my profile page I came across the pa...

spotifyreport.PNG
  • Music Fan
  • I suppose this is more of a bug report/point of curiosity than a topic but as I was unable to find a report issue button (though, admittedly, I didn't look very hard) I figured I'd just post it.&nbsp...
  • David
  • Spotify Legend
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

someone else using my spotify

Someone else is using my account, is it possible to disconnect everyone who is logged on so only i can log in agan? should i change the password also? for some reason my boyfriend facebook account is connected to my spotify, could you also undo that ...

  • Newbie
  • Someone else is using my account, is it possible to disconnect everyone who is logged on so only i can log in agan? should i change the password also? for some reason my boyfriend facebook account is...
  • David
  • Spotify Legend
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Lock

I wanna know how to lock my playlists. Every song on every list I have, is in that order for a reason, so if people would delete songs from them ,´or if I´d delete the lists by accident, I´d panic!!! PLEASE TELL ME: how do I lock my Spotify lists????

  • Newbie
  • I wanna know how to lock my playlists. Every song on every list I have, is in that order for a reason, so if people would delete songs from them ,´or if I´d delete the lists by accident, I´d panic!!!...
  • Peter__
  • Community Legend
  • 222 Views
  • 1 replies
  • 1 likes
  • 222 Views
  • 1 replies
  • 1 likes

Confirmed cancelled premium account still charged for 6 more months?

I cancelled my account over six months ago and have email trail from support to prove it, but have continue to be charged for six months even though my account status was free. I have received no response to my request for a refund. There are too man...

  • Regular
  • I cancelled my account over six months ago and have email trail from support to prove it, but have continue to be charged for six months even though my account status was free. I have received no res...
  • Peter__
  • Community Legend
  • 1099 Views
  • 27 replies
  • 0 likes
  • 1099 Views
  • 27 replies
  • 0 likes

Premium account not being recognized

For some reason my computer and phone are not recognizing my premium account but I was ust charged the 9.99$ today. Thanks for the help Erik

  • Casual Listener
  • For some reason my computer and phone are not recognizing my premium account but I was ust charged the 9.99$ today. Thanks for the help Erik
  • meahtenoha
  • Spotify
  • 828 Views
  • 7 replies
  • 0 likes
  • 828 Views
  • 7 replies
  • 0 likes

Duplicate account... Help?

Hi. I have googled, and searched on these forums, but can't seem to figure it out. My original account, with my self-created username, holds all my playlists and starred music. When I recently logged in on my spotify through a friend's phone, somehow...

  • Visitor
  • Hi. I have googled, and searched on these forums, but can't seem to figure it out. My original account, with my self-created username, holds all my playlists and starred music. When I recently logged...
  • meahtenoha
  • Spotify
  • 294 Views
  • 4 replies
  • 0 likes
  • 294 Views
  • 4 replies
  • 0 likes

Unable to delete songs from playlists

I would like to remove certain songs from my playlists but when I right click on them, the DELETE option is grey and doesn't work. Help please!

  • Newbie
  • I would like to remove certain songs from my playlists but when I right click on them, the DELETE option is grey and doesn't work. Help please!
  • Jude
  • Spotify Legend
  • 4790 Views
  • 13 replies
  • 0 likes
  • 4790 Views
  • 13 replies
  • 0 likes

Top lists

Is there any way that you can see your toplist for a month or a year istead of just on a weekly basis? Is there also somewhere you can see how many times you have played a song or an album?

  • Newbie
  • Is there any way that you can see your toplist for a month or a year istead of just on a weekly basis?   Is there also somewhere you can see how many times you have played a song or an album?
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

I want a refund!

I just signed up for Spotify Premium and oh what a disappointment! First thing I looked for was basic music management (view by artist album). This software does not even have basic music sorting features found in dozens of free music players. I real...

  • Music Fan
  • I just signed up for Spotify Premium and oh what a disappointment!   First thing I looked for was basic music management (view by artist album).   This software does not even have b...
  • Liam
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes