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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8584 Views
  • 1 replies
  • 9 likes
  • Security
  • 8584 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476576 Views
  • 978 replies
  • 111 likes
  • Account
  • 476576 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208310 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208310 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119484 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119484 Views
  • 72 replies
  • 12 likes

I cant login to my account tru fb to pay for premium

I am so frustrated! Ive tried a billion times to get premium but I cant even login. I am so close to getting rid of spotify! This is horrible!!!

  • Newbie
  • I am so frustrated! Ive tried a billion times to get premium but I cant even login. I am so close to getting rid of spotify! This is horrible!!!
  • Sam
  • Spotify
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

All my playlists are gone!

Please help. I was having difficulty signing in and finally after signing in with Facebook I realize all my playlists I've created are gone and there are playlists there that I've never seen before?! Hope you can help

  • Newbie
  • Please help. I was having difficulty signing in and finally after signing in with Facebook I realize all my playlists I've created are gone and there are playlists there that I've never seen before?!...
  • Sam
  • Spotify
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

wrong pasword wron email

I have got a new email and my old one was hacked so i have no acess to it.I wan`t to change my pasword back but that is impossible as the url to reset my pasword comes to my old email.I have tryde support but it seems like they answer to my old email...

  • Newbie
  • I have got a new email and my old one was hacked so i have no acess to it. I wan`t to change my pasword back but that is impossible as the url to reset my pasword comes to my old email. I have tryd...
  • meahtenoha
  • Spotify
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! spotify credentials and facebook

Hello, I have a facebook spotify account, and a spotify credentials account, now I want to have my spotify account linked to facebook. So everything in my facebook account will go to the spotify account! Is this possible? And how? Thanks in advance /...

  • Casual Listener
  • Hello,   I have a facebook spotify account, and a spotify credentials account,   now I want to have my spotify account linked to facebook. So everything in my facebook account will ...
  • meahtenoha
  • Spotify
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

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  • Newbie
  • -
  • meahtenoha
  • Spotify
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Paid for Spotify Premium but still playing ads

What is going on?I am currenlty on 1st day of trial for the Spotify Premium (just activated) but it is still playing adverts. If this is what it's going to be then i should have cancelled my subscription before the 30 day period ends. Anyone experien...

  • Casual Listener
  • What is going on? I am currenlty on 1st day of trial for the Spotify Premium (just activated) but it is still playing adverts. If this is what it's going to be then i should have cancelled my subscr...
  • meahtenoha
  • Spotify
  • 114414 Views
  • 10 replies
  • 16 likes
  • 114414 Views
  • 10 replies
  • 16 likes

Cannot Log in on any system

Hi. There's another post from someone with a similar issue, and their issue is unresolved. So here I go.. I cannot log in to spotify on my iPhone, MacBook, or Windows computer. iPhone: When trying to log-in through Facebook, my Facebook app opens and...

  • Newbie
  • Hi.    There's another post from someone with a similar issue, and their issue is unresolved.  So here I go..   I cannot log in to spotify on my iPhone, MacBook, or Window...
  • jemaxwell7
  • Casual Listener
  • 564 Views
  • 4 replies
  • 0 likes
  • 564 Views
  • 4 replies
  • 0 likes

want to close FB

I want to close my FB account but do not want to lose my spotify premium account. Is there a way to transfer my playlists over to a new account or to update my current account so I can close my FB? As Kathy Bates would say in "The Waterboy", "Faceboo...

  • Newbie
  • I want to close my FB account but do not want to lose my spotify premium account. Is there a way to transfer my playlists over to a new account or to update my current account so I can close my FB? A...
  • emme
  • Newbie
  • 557 Views
  • 1 replies
  • 1 likes
  • 557 Views
  • 1 replies
  • 1 likes

Billed for both accounts even though I've upgraded!

This seems to be a common thread on here... But I’ve just recently upgraded my account from Unlimited to Premium on my iPhone. Just checked my bank account online and I’m still getting charged for both accounts. Is this an Issue I can get restored or...

  • Newbie
  • This seems to be a common thread on here... But I’ve just recently upgraded my account from Unlimited to Premium on my iPhone. Just checked my bank account online and I’m still getting charged for bo...
  • David
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Offline

HI - I hope someone can help. I am not exactly sure what the Available Offline option means? Thanks

  • Newbie
  • HI - I hope someone can help.   I am not exactly sure what the Available Offline option means?   Thanks 🙂
  • dpanhel
  • Regular
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

My account went from Premium to Free over the night?

I have created my account with name JohanCarlstein long long time ago, then this spring i changed to johancarlstein when discussing with my Internetprovider (because here i started to have problems to login) then it worked fine for some weeks, but i ...

  • Casual Listener
  • I have created my account with name JohanCarlstein long long time ago, then this spring i changed to johancarlstein when discussing with my Internetprovider (because here i started to have problems t...
  • Stupify
  • Community Legend
  • 551 Views
  • 5 replies
  • 1 likes
  • 551 Views
  • 5 replies
  • 1 likes

I hit the purchased button twice

Hi I accidentally hit the purchase button twice for 19 songs. I did this within a few seconds and have two different order numbers. I would like to be reimbursed for one of these purchases as it's obviously a mistake and I dont want to pay £30 for 19...

  • Newbie
  • Hi I accidentally hit the purchase button twice for 19 songs. I did this within a few seconds and have two different order numbers. I would like to be reimbursed for one of these purchases as it's ...
  • David
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Solved!! Help Urgent!

If you only want to pay a month of Spotify as I do?

  • Newbie
  • If you only want to pay a month of Spotify as I do?
  • Stompertje
  • Casual Listener
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Favorites/Social

So I've added some facebook friends I think have interesting taste in music to my favorites so I can keep up to date with what they're listening to and check some of it out myself. Anyways, I recently removed this girl from my facebook friends and no...

  • Regular
  • So I've added some facebook friends I think have interesting taste in music to my favorites so I can keep up to date with what they're listening to and check some of it out myself. Anyways, I recentl...
  • joshstiles4
  • Regular
  • 537 Views
  • 2 replies
  • 0 likes
  • 537 Views
  • 2 replies
  • 0 likes

facebook Login/password or spotify usernr/pasw doesn't work

Hi all, I have an issue here. I basicly got a spotify Premium account to connect my Sonos system to it. I loged in using facebook and got the number after a long search on spotify to connect the Sonos. All worked. Now, a few months later, I thought o...

  • Casual Listener
  • Hi all,    I have an issue here. I basicly got a spotify Premium account to connect my Sonos system to it.  I loged in using facebook  and got the number after a long search...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Changing country problems

Hi! I've recently moved to UK from Sweden, and now Spotify prompts me to change country - yeah no problem. However when I try to update my profile, but still using my Swedish credit card it doens't work! Do I really have to have a UK/English card? Th...

  • Newbie
  • Hi!   I've recently moved to UK from Sweden, and now Spotify prompts me to change country - yeah no problem. However when I try to update my profile, but still using my Swedish credit card...
  • Jude
  • Spotify Legend
  • 218 Views
  • 3 replies
  • 0 likes
  • 218 Views
  • 3 replies
  • 0 likes

says im in a different country??

The last few times I've tried logging in to my spotify it says that I need to update my country in my profile settings and am no longer able to access spotify abroad but im not in a different country! help! don't know what to do

  • Casual Listener
  • The last few times I've tried logging in to my spotify it says that I need to update my country in my profile settings and am no longer able to access spotify abroad but im not in a different country...
  • meahtenoha
  • Spotify
  • 416 Views
  • 3 replies
  • 0 likes
  • 416 Views
  • 3 replies
  • 0 likes

Great! Now I PAID my Free month...

Why i Paid my free Month?! I just wanted to try it out and know I got an E-Mail which tells me that the transfer is done. I think if it cant'n be corrected, I wont use Spotify anymore after this month.

  • Newbie
  • Why i Paid my free Month?! I just wanted to try it out and know I got an E-Mail which tells me that the transfer is done. I think if it cant'n be corrected, I wont use Spotify anymore after this mo...
  • meahtenoha
  • Spotify
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

Solved!! Lost my premium account

Dear Spotify/people who can help me, earlier this year I received a Spotify premium code as a gift, it was for 12 months. Suddenly yesterday my account downgraded to the free version. Is there anyone that could tell me why? Kind regards

  • Regular
  • Dear Spotify/people who can help me,   earlier this year I received a Spotify premium code as a gift, it was for 12 months. Suddenly yesterday my account downgraded to the free version. Is t...
  • ithinkimtink
  • Regular
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

symbol - music note

I am still relatively new to Spotify so excuse my stupidity, but I have noticed small symbols next to some tracks on my playlists. The one like the small chain link, I found an explantion for, but not the others, namely a small music note and a downw...

  • Casual Listener
  • I am still relatively new to Spotify so excuse my stupidity, but I have noticed small symbols next to some tracks on my playlists.  The one like the small chain link, I found an explantion for, ...
  • labuschinpotify
  • Casual Listener
  • 3362 Views
  • 1 replies
  • 0 likes
  • 3362 Views
  • 1 replies
  • 0 likes