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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 376 Views
  • 0 replies
  • 6 likes
  • Security
  • 376 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439224 Views
  • 970 replies
  • 108 likes
  • Account
  • 439224 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195080 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195080 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106768 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106768 Views
  • 70 replies
  • 11 likes

Can´t change card details

I´ve been trying to change my card details for a vile now. But when I click the link it only reloads the same page, I´m stuck! What to do?

  • Newbie
  • I´ve been trying to change my card details for a vile now. But when I click the link it only reloads the same page, I´m stuck!   What to do?    
  • David
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

I can not cancel my subscription

I try to cancel my subscription and when I type the password tells me there was an error and try again later, I tried more than 10 times and I keep going the same problem, the password is correct because I checked and I tried to introduce another and...

  • Casual Listener
  • I try to cancel my subscription and when I type the password tells me there was an error and try again later, I tried more than 10 times and I keep going the same problem, the password is correct bec...
  • JaviDriftKing
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Spotify has been paused because my account is being used some else

My music keeps getting paused at random times and I was wondering if theres anyway I can fix that.

  • Casual Listener
  • My music keeps getting paused at random times and I was wondering if theres anyway I can fix that.
  • Goodman
  • Spotify Legend
  • 367 Views
  • 4 replies
  • 0 likes
  • 367 Views
  • 4 replies
  • 0 likes

Solved!! I just signed up for Spotify Premium for the 30 Day trial, and I got charged for it

So. I had just signed up today with for the 30 day trial. I got billed IMMEDIATELY for the $9.99 That doesn't sound like a free trial to me. In all honesty, I just want 30 days added for free to my subscription. Seeing that is what I was planning to ...

  • Newbie
  • So. I had just signed up today with for the 30 day trial. I got billed IMMEDIATELY for the $9.99 That doesn't sound like a free trial to me.   In all honesty, I just want 30 days added for...
  • MattSuda
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

No downloads available...

i redeemed my gift card yesterday, worth of 40 downloads and i still get the same error "no downloads available" i loged/restarted many times, but still the same problem.

  • Newbie
  • i redeemed my gift card yesterday, worth of 40 downloads and i still get the same error "no downloads available" i loged/restarted many times, but still the same problem.
  • leem
  • Casual Listener
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Spotify offline

So I got Spotify Premium specifically to use misic while offline, but because my account is recent I can only log in through facebook. That means if i have no wifi signal I can't log in? Or is there a workaround?

  • Casual Listener
  • So I got Spotify Premium specifically to use misic while offline, but because my account is recent I can only log in through facebook. That means if i have no wifi signal I can't log in? Or is there ...
  • Bmmcmahon
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Can't download tracks to my phone

Hi i have spotify premium and today i was going to update my offline playlist in my phone but it wont start download my phone connect to spotify but on the download page it only says pending is there some kind of problem to your servers today?

  • Regular
  • Hi i have spotify premium and today i was going to update my offline playlist in my phone but it wont start download my phone connect to spotify but on the download page it only says pending is there...
  • tarald332
  • Regular
  • 523 Views
  • 2 replies
  • 0 likes
  • 523 Views
  • 2 replies
  • 0 likes

TWO SUBSCRIPTIONS!!!

I may have payed for two subscriptions by accedent. Good for Spotify, not so much for me. How can I check and correct this?

  • Newbie
  • I may have payed for two subscriptions by accedent. Good for Spotify, not so much for me. How can I check and correct this?
  • David
  • Spotify Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Problem to listen mp3 stocked on my computer

Hello everybody,just for start, sorry for my english, i'm french and i don't speak english very well (same thing for write it).So, for my problem, I'm just trying to understand something.I chose a directory of my computer to share my mp3 on spotify.A...

  • Music Fan
  • Hello everybody, just for start, sorry for my english, i'm french and i don't speak english very well (same thing for write it). So, for my problem, I'm just trying to understand something. I chos...
  • V_Granjou
  • Music Fan
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Change Country Setting

HI, My account is set to Germany, but i have never been there, have tried to change but this just sends me round in a loop. could you please change my code to the uk? i have emailed on more than once. With thanks Paul

  • Casual Listener
  • HI,   My account is set to Germany, but i have never been there, have tried to change but this just sends me round in a loop. could you please change my code to the uk? i have emailed on mor...
  • simplifiedsoftw
  • Casual Listener
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Become a premium member

Goodafternoon, Does anyone have a idea how I could change my country to the Netherlands? I am living across the border in Germany, so I get a German IP address assigned by my provider, and so only the German way to pay (Deutsche bank etc), and I have...

  • Casual Listener
  •     Goodafternoon,   Does anyone have a idea how I could change my country to the Netherlands?   I am living across the border in Germany, so I get a Ger...
  • user-removed
  • Not applicable
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Two subscriptions on the same paycard.

I got spotify before integration with facebook. The other day I tried to make a spotify account to my daughter. Im going to be the one who's paying for this, with same card information that I have on my own account. She is not old enough to get faceb...

  • Casual Listener
  • I got spotify before integration with facebook. The other day I tried to make a spotify account to my daughter. Im going to be the one who's paying for this, with same card information that I have on...
  • tinepernille
  • Casual Listener
  • 738 Views
  • 2 replies
  • 0 likes
  • 738 Views
  • 2 replies
  • 0 likes

Spotify free and time limits

I have a Spotify Free account. I understand and accept the concept of 2.5 hours a week but I am lost as to how and where I can view how much time I have remaining and when my account renews itself and adds another 2.5 hours. I can't see any timer on ...

  • Newbie
  • I have a Spotify Free account. I understand and accept the concept of 2.5 hours a week but I am lost as to how and where I can view how much time I have remaining and when my account renews itself an...
  • David
  • Spotify Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

purple songs

how long does it take for a purple song to go back to being able to be played? i know that spotify does this after 5 plays but i'm wondering if this gets reset

  • Newbie
  • how long does it take for a purple song to go back to being able to be played? i know that spotify does this after 5 plays but i'm wondering if this gets reset
  • Stupify
  • Community Legend
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

1 spotify account, 2 FB accounts

my 2 daughters want 1 spotify account but they have 2 FB accounts how do we manage?

  • Casual Listener
  • my 2 daughters want 1 spotify account but they have 2 FB accounts how do we manage?  
  • Stupify
  • Community Legend
  • 263 Views
  • 4 replies
  • 0 likes
  • 263 Views
  • 4 replies
  • 0 likes

Not a Facebook User

I'm a premium user & I know I have friends that use spotify. But when I locate them & try and add them to my "friends list" I get this error message : Failed to Enable Spotify Socail. Which is horse crap. I'm just not on FB. Anyways around this so I ...

  • Visitor
  • I'm a premium user & I know I have friends that use spotify. But when I locate them & try and add them to my "friends list" I get this error message : Failed to Enable Spotify Socail.  W...
  • Stupify
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

GOT BILLED FOR PREMIUM AFTER FREE TRIAL WITH NO REMINDER EMAIL

it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but i got no email or notification of any kind remindin...

  • Casual Listener
  • it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but ...
  • MattSuda
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Profile locked to US

Hi! I am trying to sign up for a premium account, but for some reason my profile is locked to the US as country, where it should be Norway which is where I live! When I try to pay, the system does not accept my credit card as it is not from the US! P...

  • Newbie
  • Hi!   I am trying to sign up for a premium account, but for some reason my profile is locked to the US as country, where it should be Norway which is where I live! When I try to pay, the sys...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

No downloads showing up after redeem code used

I bought a £10 gift card and used it to add 15 downloads to my account, but no downloads are showing up and I can't download any songs. I wrote into community help before, and they said email support, and I emailed support and they told me to ask com...

  • Casual Listener
  • I bought a £10 gift card and used it to add 15 downloads to my account, but no downloads are showing up and I can't download any songs. I wrote into community help before, and they said email support...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

Can't log in

Every time I try to log in, Spotify tells me that "your country does not match the one set in you profile". I don't understand why, beacuse I haven't used Spotify in any other country than where I signed up.. I just purchased Spotify Premium to fix t...

  • Newbie
  • Every time I try to log in, Spotify tells me that "your country does not match the one set in you profile". I don't understand why, beacuse I haven't used Spotify in any other country than where I si...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes