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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8478 Views
  • 1 replies
  • 9 likes
  • Security
  • 8478 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475693 Views
  • 978 replies
  • 111 likes
  • Account
  • 475693 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208054 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208054 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119241 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119241 Views
  • 72 replies
  • 12 likes

Deleting my account

I have read a number of entries about deleting the account. I followed the instructions adding .del at the end of my email but the account is still there. The username is jamogoqui and the email address is jgonzalezmila@gmail.com. Can you please help...

  • Newbie
  • I have read a number of entries about deleting the account. I followed the instructions adding .del at the end of my email but the account is still there. The username is jamogoqui and the email addr...
  • Liam
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Solved!! I'm pretty sure this is not what I paid for...

I was happily using Spotify up to yesterday when I was suddenly switched to free service. I last paid on the 28th August so I was pretty baffled and annoyed to be getting adverts thrown at me for something I have paid for. I realised after this that ...

  • Casual Listener
  • I was happily using Spotify up to yesterday when I was suddenly switched to free service. I last paid on the 28th August so I was pretty baffled and annoyed to be getting adverts thrown at me for som...
  • Richard
  • Community Legend
  • 588 Views
  • 10 replies
  • 0 likes
  • 588 Views
  • 10 replies
  • 0 likes

Best of Doo Wop Playlist songs are mismatched - how can we notify label to fix?

Hi -I was listening to this playlist: Best of Doo Wop (2007)by Various Artists2007 Goldenlane Records. It has like 3 discs of music, and its great ,but the song/artists are mismatched, so you click on a song, and its really the song that is before or...

  • Newbie
  • Hi - I was listening to this playlist:   Best of Doo Wop (2007) by Various Artists 2007 Goldenlane Records.   It has like 3 discs of music, and its great ,but the song/artists are mi...
  • bassopr0fundo
  • Casual Listener
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

cancel account

I thought i canceled my subscription last month. Only to be charged again this month. I tried again to cancel and it tells me to enter my password to finalize cancellation. When i enter password it brings me to a screen to download program. I emailed...

  • Newbie
  • I thought i canceled my subscription last month. Only to be charged again this month. I tried again to cancel and it tells me to enter my password to finalize cancellation. When i enter password it b...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Impossible to purchase spotify premium

I have had premium for a few months. Then I got a new card and forgot to change the card number on my payment information, of course spotify stopped working. However, I have now changed the card number and tried to pay for premium again but it just w...

  • Regular
  • I have had premium for a few months. Then I got a new card and forgot to change the card number on my payment information, of course spotify stopped working. However, I have now changed the card numb...
  • Hanne91
  • Regular
  • 259 Views
  • 3 replies
  • 0 likes
  • 259 Views
  • 3 replies
  • 0 likes

Paid for 40 downloads. Money taken out of account, but no downloads?

Can anyone help ? Paid for 40 downloads. Money taken out of account, but no downloads? Have logged out of account and back in again but downloads are not showing. Have contacted spotify and have had no reply. Not a very good service me thinks and am ...

  • Casual Listener
  • Can anyone help ?  Paid for 40 downloads.  Money taken out of account, but no downloads? Have logged out of account and back in again but downloads are not showing.  Have contacted spo...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Slightly bizarre problem with Spotify...

Not sure what's going on with this one, but it's a bit odd. I've been listening to Bon Iver of late, over the past few days or so. 'For Emma, Forever Ago' in the main, as it happens. Spotify will play the first four tracks without any problem, but on...

  • Casual Listener
  •   Not sure what's going on with this one, but it's a bit odd. I've been listening to Bon Iver of late, over the past few days or so. 'For Emma, Forever Ago' in the main, as it happens. S...
  • Roy_Davis
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Cancel Subscription

Hi There, I made a mistake on subscription. I was meant to subscribe on my mobile and I didnt realise that I was signing up on the desktop version so I cancelled the subscription right away. Is there anyway to check that its cancelled and my money wi...

  • Newbie
  • Hi There,   I made a mistake on subscription. I was meant to subscribe on my mobile and I didnt realise that I was signing up on the desktop version so I cancelled the subscription right awa...
  • David
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! Facebook scam?

HelloI'm trying to figure out whether this is a Facebook scam or not. It most likely is. Check out this URL: http://gratisspotify.net/The registrant of the domain is some Danish guy: Administrative Contact: Larsen, Patrick l4rsen@hotmail.com Birkeheg...

  • Music Fan
  • Hello I'm trying to figure out whether this is a Facebook scam or not. It most likely is. Check out this URL: http://gratisspotify.net/ The registrant of the domain is some Danish guy:  ...
  • David
  • Spotify Legend
  • 1552 Views
  • 1 replies
  • 0 likes
  • 1552 Views
  • 1 replies
  • 0 likes

Billed twice

Hi I notice on my credit card statement that I have been billed twice the the month of September if someone could please look into this for me would be much appreciated.

  • Newbie
  • Hi I notice on my credit card statement that I have been billed twice the the month of September if someone could please look into this for me would be much appreciated.
  • David
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Offline access withdrawn

I recently synced my music to my tablet and phone, now my PC is saying offline access withdrawn I have a feeling this is because my old iphone is still connected is there any thing that can be done about this?

  • Newbie
  • I recently synced my music to my tablet and phone, now my PC is saying offline access withdrawn I have a feeling this is because my old iphone is still connected is there any thing that can be done a...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Spotify not working in another country

We are using the program here on our desktop. Now my partner is at the moment in another country for a month holiday and wants to listen to Spotify over there on his laptop. I took especially the Ultimate package, so hat he could log on to the progra...

  • Newbie
  • We are using the program here on our desktop. Now my partner is at the moment in another country for a month holiday and wants to listen to Spotify over there on his laptop.   I took especia...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Solved!! no sounds

hello, I have a big problem,when I choose a music and click play, all it's ok, but there are no sounds. I don't understand why. all it's ok there are just no sound. I have try in youtube, and the sounds it's ok. it's happends just with spotify.if som...

  • Casual Listener
  • hello, I have a big problem, when I choose a music and click play, all it's ok, but there are no sounds. I don't understand why. all it's ok there are just no sound. I have try in youtube, and the s...
  • 4101
  • Newbie
  • 2032 Views
  • 7 replies
  • 0 likes
  • 2032 Views
  • 7 replies
  • 0 likes

Duplicate Account

Hi there, Months ago, I tried putting Spotify on my new computer (I had already downloaded Spotify onto my old computer and my iPhone as a paid user). But when I tried to set up this new instance of Spotify on my computer, it said I was entering my p...

  • Newbie
  • Hi there,   Months ago, I tried putting Spotify on my new computer (I had already downloaded Spotify onto my old computer and my iPhone as a paid user). But when I tried to set up this new i...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Account Issues

Hello, I have been unable to log into the mac or ios apps all day and am unable to save my profile without getting this error "Sorry, unhandled error" and when it does submit I get "No data sent". Whenever I go back to edit profile my DOB and Gender ...

  • Newbie
  • Hello, I have been unable to log into the mac or ios apps all day and am unable to save my profile without getting this error "Sorry, unhandled error" and when it does submit I get "No data sent". ...
  • keithlittle
  • Newbie
  • 331 Views
  • 1 replies
  • 1 likes
  • 331 Views
  • 1 replies
  • 1 likes

Using my e-mail account to create a Spotify account

Hi guys, I tried Spotify for 30 days. I used my Facebook account to log in Spotify. But I just want to create a Spotify account without using Facebook. However when trying to sign up using E-mail, it says that my e-mail is already taken. I'm guessing...

  • Visitor
  • Hi guys,   I tried Spotify for 30 days. I used my Facebook account to log in Spotify. But I just want to create a Spotify account without using Facebook. However when trying to sign up using...
  • user-removed
  • Not applicable
  • 2101 Views
  • 4 replies
  • 0 likes
  • 2101 Views
  • 4 replies
  • 0 likes

Really? This is a reply? From someone who isn't 12?

"Hi ya . I am sorry that you have had a few issues. I have sent in a team of lazer eyed sharks to sort out the payment details on your account. They have been zapping away.The found the problem. It was an old Spotify account you had that shared the s...

  • Newbie
  • "Hi ya . I am sorry that you have had a few issues. I have sent in a team of lazer eyed sharks to sort out the payment details on your account. They have been zapping away....
  • user-removed
  • Not applicable
  • 364 Views
  • 1 replies
  • 1 likes
  • 364 Views
  • 1 replies
  • 1 likes

Where'd the music go?

I was wondering how much this happens to the rest of you: 1-discover great new music 2-star the hell out of their songs 3-listen to said amazing music 4-less than a week later all but their EP are no longer available on Spotify 5-weep bitterly I jut ...

  • Newbie
  • I was wondering how much this happens to the rest of you:   1-discover great new music 2-star the hell out of their songs 3-listen to said amazing music 4-less than a week later all bu...
  • user-removed
  • Not applicable
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Still need help after i got hijacked. Playlists and subscription help

My account got hijacked and i haven't heard from Spotify support since a little over 24h ago. I was able to track down who hacked me (from an email) and contact him. He then said he was hacked aswell and he has called support for both google and appl...

  • Regular
  • My account got hijacked and i haven't heard from Spotify support since a little over 24h ago. I was able to track down who hacked me (from an email) and contact him. He then said he was hacked aswe...
  • Tallkotten
  • Regular
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Getting my CD's into Library

I feel like this must be a really simple thing but I have searched for HOURS and cannot find an answer. How do I get tracks from my CD's onto my Spotify library?! I mean you must be able to because the whole point of Spotify is to have your music all...

  • Casual Listener
  • I feel like this must be a really simple thing but I have searched for HOURS and cannot find an answer.  How do I get tracks from my CD's onto my Spotify library?!  I mean you must be able ...
  • wood95
  • Newbie
  • 10392 Views
  • 2 replies
  • 0 likes
  • 10392 Views
  • 2 replies
  • 0 likes