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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have a problem with a duplicate account created automaticly. This is the case since feb 7. I filed 5 support calls since then but my problem is still not solved. Got emails saying "we are working on it" and "Your account is now fixed". Replying to ...
Hi, I try the 30 day free trial last month and cancelled my subscription a couple weeks ago, well before the end of the trial, but was just charged for 14 days. I would like to have this resolved immediately because this was charged to my Paypal whic...
Hi I would like to know why my account has been reset today. When I have connected to Spotify today like everyday I have seen that my account had been reset.I'm very angry because I had a list of 4700 songs and now I have to do the list again...Thank...
Whenever I try to buy Spotify premium/unlimited it says "Sorry, wrong password". What's the fault and what can I do about it?
I had to cancel my Mastercard, and was issued another card with a different number. When I try to update my payment account, it keeps declining the card. My bank says it's because Mastercard requires a minimum $1.00 validation amount, and Spotify is ...
On Feb 26, unable to access my account ... I submitted this ticket:My Spotify was working on my iPhone, however I recently went to open the app and was asked to login again. I did so usingthe facebook account that I have on my laptop. Once logged in,...
Sorry for my ignorance but when im syncing albums is the music being stored on the sd card? Do i need a bigger memory if im going to be syncing loads of tracks
Hi, i just registered as i thought with the 30days trial there is no harm done if i dont like it. I registered with my facebook account and entered my paypal adress... I can use spotify just fine now. But i cant find any information about if i am on ...
I live in France and plan to for the next few months, return to the US for a few months, then come back to France for a year. I would like to keep my free account during this time. Help? Thank you.
I paid for spotify premium, but it only lasted for 48 hours. I got the receipts on mail, but can not find it on my spotify account. What happened?
Hello! I paid for Spotify Premium and on my profile page it says that i have an active Premium account, but on Spotify it says that i have a Unlimited account. What do i do to get this fixed?
is the 2pac greatest hits album be available in sweden? other albums are so I wonder why this album isnt?
Hi, i was ust trying to upgrade to a premium account by using paypal or creditcard. Both payments were rejected. But they should be both fine. Never had any problems. Thanks Nils
Have un and re-installed as per instructions, still can't use it. Bit gutted as this is the first month I've PAID to use Spotify but not actually getting anything for the money! Any advice? Have emailed support but thought would try here in the meant...
hello, i am using spotify premium with ipad, iphone and mac client. ist it possible to sync with another iphone to have just local files on this phone (offline spotify mode)? Or another ipod for example. With local files i dont mean files i already h...
HI I downloaded the free Spotify while I was studying abroud in the Netherlands, but now I have moved back to the USA and I can't use the free Spotify anymore. Can I change my country without upgrading? Please help. Thanks, Harrison
I recently starred tracks on my mac during a private session, now they do not appear in my starred playlist on my phone. Is this normal? Or have a found a bug?
I have upgrade my account from unlimited to premium but when im logging in on my computer and mobile it says that i still have unlimited. I have mailed the support but got no answer from them. It very anoying when you pay money for this but it doesn´...
....when i've been charged immediately for my upgrade from Unlimited to Premium but it still doesn't show that i've got Premium, can't play on my mobile or play off-line tracks. Filled in the form as requested and had a response telling me i have Pre...
Got a new card recently, but forgot to update my payment info, now when i try and resubscribe for premium it says that I've used the wrong password even though I know that its correct. I am unable to upgrade my account.