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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Love this service but im havign a number of issues i am trying to resolve. 1. My profile info is compleatly wrong. i have no iodea who's info it is but its not mine. Tried changing my password whihc requires entering my current password, it tells me ...
I cancelled my subscription in about middle of March, 2012 (because the android app was a mess), since that I saw a suspicious transaction (#6J7440019P5697008) that said that Spotify charged me again, I didn't paid enough attention to it that time be...
Hi, I handle all the subscriptions for our company. One of our employees is using our corporate credit card for their personal account. Is there a secure way I can let you know what information I have about the charge so you can let me know the name ...
I have been charged the last 6time months for premium and only get the free. Tried to email a spotify moderator and they dodged my question with a reply to something totally opposite of what I asked. I'm getting really annoyed to being charged and ca...
two days ago i purchased a premium account, the money was taken from my bank, but it still says i need to upgrade, i dont understand this at all, its rediculous!! hellpppp!!!!
Hi there! Im getting this message "Spotify Is Unable To Withdraw Funds..."Everything is fine with my credit card!, what do i do? Regards Frallan
Hi I've been trying to get in contact with someone both via the online form and by email, but have received no response in 10 days. I need a response immediately as it is costing me money. Many thanks. Jack
(Mainly for people who have or have had Premium/Unlimited) I am thinking of getting a single month of subscription again. A couple of months back I had a single month of Unlimited, and that was good enough for me. I'm thinking of trying out Premium, ...
when i try to log in to my old spotify created before all the facebook integration, i cant. and when i try to reset the password for that account it says that the account isnt active anymore? need help
I do not have 3 devices! It must be a caching issue or related to when Spotify upgraded itself (without asking). Please could you reset my device list and immediately report this issue to your boss? This issue is a joke, I am travelling tomorrow and ...
An old friend let me use his spotify account which I ended up connecting to my facebook. He's recently changed his password, so I would like to create my own account but can't because my facebook is still linked to his. I've seen that you can disconn...
I can not connect to facebook and cannot share my playlist with others. The error red error message "Failed to enable Spotify social" is always there.. Can anyone help?
is it just me but why when im paying for spotify am i limited to the amount of songs i can listen to in offline mode.the hole idea of upgrading was so i could have all my music any where i go. or is it they only let you have so many a mounth??? realy...
Hi This is my first time and I'm not sure whether my query is to do with my subscription or phone app. So apologies if this is the wrong place. Anyway, I recently got a spotify voucher as a present. I'm currently syncing my spotify "local Folder" to ...
okay, i got a new visa card and am trying to uPdate my payment, i had premium but since i have a new card, it automatically downgraded me to free because the other card doesnt work. in trying to update my card and payment it says the zip code provide...
Someone (probably in sweden) has started a month's premium subscription with Telia mobile phones. it has nothing to do with me, so can it be cancelled.I have done a contact form but the last one I sent just seemed to drop off the radar after an initi...
Hi! I have an unlimited account but the new Keane album is unavailable for me. Why?/Kjell
I recently desactivated my Facebook accout, but my Spotify account wasn't created with Facebook. I have a Spotify pseudo created before your association with the social network, athur, and I can't close the message : "Cannot activate Spotify Social"....
Hi Spotify, The following link was posted in sounddrop, claiming that spotify premium is free for facebook users. Is this true? If so should I cancel my £9.99 subsciption and just do that? What is the catch, other than sharing my entire life with fac...