Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountry USADeviceWindows 10, Samsung Galaxy 8+Operating SystemAndroid Pie, Windows 10, My Question or Issue Since about last week or so my Windows and Android Spotify clients seem to keep logging me out and asking me to log back in everyti...
PlanPremium familyCountry AustraliaDevicePCOperating SystemWindows 10 My Question or IssueI have just upgraded from premium to premium family and sent an invite to a family memeber, they set up an account from the same PC but the location is saying u...
FreeHolland Iphone xsIos suddenly all my playlists and account got deleted. I cant recover them on the website. How could i get these back?
PlanFamily PremiumCountryIreland My Question or Issue Just need to see what my address on my account is.
Hello. I recently deleted my facebook account which is tied to my Spotify account and now Spotify seem to think I am a regular subscriber. The weird thing is I am still paying the monthly premium subscription. Anyone else experienced this issue? What...
My Question or IssueMy account was hacked a while back. I have been getting this email over and over for a long time and I am worried that someone is trying to hack me again. It was in Spanish (I think) one time but normally it is in Swedish (my nati...
PlanFreeCountry ItalyDevice(Dell)Operating System(Windows 10) My Question or Issue Hello, I cannot access my Spotify because of error 408: my Country does not match the one in my profile. If i go to the profile to change this, i see that it says UK (...
I went onto my Spotify account and I was logged out. I tried to type in passwords but they didn't work so I tried to reset my password. I got the that was supposed to be sent to me. I clicked on the link and it gave a screen saying "password reset li...
PlanPremiumCountry USADeviceiPhone X, PC, Mac OSXOperating SystemiOS 12.1.2, Windows 10My Question or Issue If my sister is listening to her music on her seperate account under the family plan, and then I open the spotify app, I am prompted to contin...
Hi folks, My Discover Weekly has been stuck updating (13 days so far since last update): https://open.spotify.com/user/spotify/playlist/37i9dQZEVXcIcIXVGuzpz3?si=TVznHqwtTkuyNFF7qvZz4A Fortunately, it's one of my favorite DWs in a long time, so that'...
Plan:Free My account seemed to disappear, couldn't log in through phone nor browser. Did a password reset using web browser, it worked fine.Note: Fixed the problem almost immediately after noticing (approx. 1 day from occurrence)
Hello, so i heard i could start listing my Eventbrite events on my artist page. How do i go about doing this? Thanks in advance
PlanPremiumCountry DevicePC, Samsung S8Operating SystemAndroid, Windows, Linux My Question or Issue When I link my account to Facebook I can't see my friends and after I restart the app it asks me to link it again.
Hi, I'm trying to change my country in my account settings beceause my profil is now in France but I live also in Spain and I would like to join my Family Plan based in Spain. However, on the dropdown list, I only have the country where I am currentl...
PlanPremium DeviceHuawei mate 20 lite My Question or Issue I'd like to use the lockscreen widget to change songs and whatnot but it doesn't show up. Is there a possible fix?
Hey Everyone, I want to get help and get more attention on this issue as i have seen other people with similar complaints. 1. I can see uknown devices connected to my account, i don't own android.. what the **bleep**?2. i have weird new playlists...3...
My Question or Issue Não consigo redefinir minha senha, o link enviado ao meu gmail não funciona, já tentei varias vezes, tenho uma assinatura premium e não consigo usar por isso.assinatura premiumiphone xios 12brazil
PlanN/ACountryVietnam DeviceNokia 7 PlusOperating SystemAndroid 9 My Question or IssueI made my one-time payment (1 month) using Momo.The transaction in Momo was successful (my Momo balance was subtracted) but when I was redirected to live.adyen.com/...
Hello.I just wanted to know how can I change my birth date on Spotify if I created the account with a Facebook account. When I created my Facebook account, I was 10 years old, and in order to do so, I had to add a fake birth date there.I created my S...
PlanPremiumCountry UkDeviceFairphoneOperating SystemAndroid My Question or Issue I have had some pretty weird stuff going on with my Spotify account in the last few weeks. I play Spotify on my phone as well as on a pc using the Spotify app; (A) when ...