Account got mixed up w/ someone else & playlist missing

My account got mixed up with my friend. When I log in to Spotify on top right it says my friend's name not mine. I'm also getting updates about my friend's friend just signed up for Spotify. Another problem I have is that one day I lost my playlist. ...

• dsetiawan
• Casual Listener
• My account got mixed up with my friend. When I log in to Spotify on top right it says my friend's name not mine. I'm also getting updates about my friend's friend just signed up for Spotify.  ...
• 2012-09-07 2:10:17 AM
• 159 Views
• 0 replies
• 0 likes

starred playlist disappeared

hello! i opened up spotify this morning and all the songs under my starred list have disappeared. is there anything i can do to get that list back? any help would be appreciated! thank you!!

• minichello
• Newbie
• hello! i opened up spotify this morning and all the songs under my starred list have disappeared. is there anything i can do to get that list back? any help would be appreciated! thank you!!
• 2012-02-20 7:38:01 PM
• 2012-09-06 12:37:47 AM
• andri_c
• Newbie
• 301 Views
• 2 replies
• 0 likes

Travel mode not working (spotify premium in Ireland)

Last christmas I bought a spotify premium one year gift card to my sister. She has been using and loving spotify since. This month she moved to ireland for studies and she can't connect to spotify app anymore. I thought that spotify premium users cou...

• clem3500
• Newbie
• Last christmas I bought a spotify premium one year gift card to my sister. She has been using and loving spotify since. This month she moved to ireland for studies and she can't connect to spotify ...
• 2012-09-06 10:33:24 PM
• 276 Views
• 0 replies
• 0 likes

Charged twice when downloading tracks.

I'm a new user to Spotify. A few days ago a purchased 26 downloads for a playlist that I had created. The music downloaded well. I checked my online banking a couple of days later and it showed that I had been charged twice, £19.13 on both occassions...

• LBClaret
• Newbie
• I'm a new user to Spotify.   A few days ago a purchased 26 downloads for a playlist that I had created. The music downloaded well. I checked my online banking a couple of days later and it...
• 2012-09-06 8:56:12 PM
• 114 Views
• 0 replies
• 0 likes

Bait and switch

I downloaded the app on my iPad after seeing that a friend of mine on Facebook uses it. Then after attempting to login and failing I finally use the Facebook login. Now I'm notified that I have a 48 hour trial. I thought this app was free. I'm disapp...

• Jganem3
• Newbie
• I downloaded the app on my iPad after seeing that a friend of mine on Facebook uses it. Then after attempting to login and failing I finally use the Facebook login. Now I'm notified that I have a 48 ...
• 2012-09-06 6:40:44 PM
• 2012-09-06 7:26:08 PM
• VMM
• Regular
• 392 Views
• 3 replies
• 0 likes

Installed on seperate computer, lost all playlists

Hello, I recently installed postify on my iPad and lost all of my playlists. I had a substantial amount (moving away from local content) and want to know how I can get them back. Thanks

• angelicpox
• Casual Listener
• Hello,   I recently installed postify on my iPad and lost all of my playlists. I had a substantial amount (moving away from local content) and want to know how I can get them back.  ...
• 2012-09-04 3:57:36 PM
• 2012-09-06 7:09:53 PM
• David
• Spotify Legend
• 250 Views
• 3 replies
• 0 likes

SMS payment in Sweden

Hello! Is it possible to buy Spotify premium with sms in Sweden ?    

• H1knight
• Newbie
• Hello! Is it possible to buy Spotify premium with sms in Sweden ?    
• 2012-09-06 5:51:20 PM
• 2012-09-06 5:55:22 PM
• user-removed
• Not applicable
• 578 Views
• 2 replies
• 0 likes

Expired Creditcard lost Premium services

My credit card expired and i tried to change the credit card details and the site wouldn't let me. I think reregistered back to Premium and receipt the receipt via email but my desktop and iphone service aren't recognising that i am on Premium and sa...

• zaraswift
• Casual Listener
• My credit card expired and i tried to change the credit card details and the site wouldn't let me. I think reregistered back to Premium and receipt the receipt via email but my desktop and iphone ser...
• 2012-09-06 4:42:28 PM
• 2012-09-06 5:06:56 PM
• Jude
• Spotify Legend
• 228 Views
• 3 replies
• 0 likes

i got spotify via facebook. How can i end the auto load on this program? - thanks

• tom_hamer
• Newbie
• 2012-09-06 12:05:44 PM
• 2012-09-06 4:50:34 PM
• Sam
• Spotify
• 180 Views
• 1 replies
• 0 likes

wrong email and no password

Hello, i made a type-mismatch in my spottify premium account ( xs4all) and i forgot my password. sdo i can't changhe my email adress because i don't know my password and i can't get a new password because the email adress isn't correct. i know..... s...

• Fritz
• Casual Listener
• Hello,   i made a type-mismatch in my spottify premium account ( xs4all) and i forgot my password. sdo i can't changhe my email adress because i don't know my password and i can't get a new ...
• 2012-09-06 3:32:53 PM
• 159 Views
• 0 replies
• 0 likes

How many devices can use

Netflix gives me 3 streaming movies at once with my account membership. How many devices can I use at the same time with a spotify membership?

• Pamkerley
• Newbie
• Netflix gives me 3 streaming movies at once with my account membership. How many devices can I use at the same time with a spotify membership?
• 2012-09-06 2:58:51 PM
• 2012-09-06 3:22:02 PM
• Jude
• Spotify Legend
• 894 Views
• 1 replies
• 0 likes

HELLO MODERATOR!

I quess all of us that are experiencing the same problem can assume by the absence of a reply that Spotify either doesn't care and/or has no desire to do make an effort on resolving this problem. The smart business move would be to immediately give u...

• marriottmike
• Regular
• I quess all of us that are experiencing the same problem can assume by the absence of a reply that Spotify either doesn't care and/or has no desire to do make an effort on resolving this problem. The...
• 2012-09-06 1:02:57 PM
• 2012-09-06 1:39:31 PM
• user-removed
• Not applicable
• 237 Views
• 3 replies
• 0 likes

Credit card and PayPal refused

Hi! I'm trying to subscribe for a Premium Trial but neither my PayPal account or Visa Debit Card work. I live in the Netherlands and my credit card is from the US but I am able to use it in many other internet transations. What should I do? I really ...

• laislim
• Casual Listener
• Hi!   I'm trying to subscribe for a Premium Trial but neither my PayPal account or Visa Debit Card work. I live in the Netherlands and my credit card is from the US but I am able to use it i...
• 2012-09-05 12:14:55 AM
• 2012-09-06 11:14:25 AM
• meahtenoha
• Spotify
• 387 Views
• 5 replies
• 0 likes

Title is available for friend but not for me... why?

Hi threadname says it all. There is a song which is not available anymore for me, but for my friend it is... Cant explain that to me. We are both from the same country. Does anybody have an idea?

• vemelon
• Casual Listener
• Hi   threadname says it all. There is a song which is not available anymore for me, but for my friend it is... Cant explain that to me. We are both from the same country. Does anybody have a...
• 2012-09-05 2:18:54 PM
• 2012-09-06 9:35:50 AM
• vemelon
• Casual Listener
• 221 Views
• 3 replies
• 0 likes

Spotify Premium Mobile

My phone isn't one of those that supports spotify; does that mean that I can't, in any other way, download the songs to my phone? Cause if that's the case, then premium is pretty worthless to me. =/

• Manimeluvr
• Newbie
• My phone isn't one of those that supports spotify; does that mean that I can't, in any other way, download the songs to my phone? Cause if that's the case, then premium is pretty worthless to me. =/
• 2012-09-06 7:48:42 AM
• 134 Views
• 0 replies
• 0 likes

Cant Get out of Offline Mode

I have been stuck in offline mode for about 6 months now, I have tried re installing and logging in with a different account, yet it is still stuck in offline mode. I am so furious!

• vShadez
• Casual Listener
• I have been stuck in offline mode for about 6 months now, I have tried re installing and logging in with a different account, yet it is still stuck in offline mode. I am so furious!
• 2012-09-05 11:07:34 PM
• 2012-09-05 11:11:30 PM
• vShadez
• Casual Listener
• 240 Views
• 1 replies
• 0 likes

Spotify charges my bank account but I do not receive downloads

I want to purchase a track, I click the arrow button and enter my VISA info and buy a download. I get a confimation message saying I have purchased a download. I also receive confirmation email about my purchase.Tried it a few times now but its no us...

• Pycnopodia
• Newbie
• I want to purchase a track, I click the arrow button and enter my VISA info and buy a download. I get a confimation message saying I have purchased a download. I also receive confirmation email about...
• 2012-06-13 11:48:00 PM
• 2012-09-05 9:47:15 PM
• monkeychutney
• Casual Listener
• 436 Views
• 3 replies
• 1 likes

Facebook postings without my knowledge

I am a long time user of Spotify, and today I noticed something that has me seriously considering closing my account. I noticed that spotify has started sharing what I listen to on Facebook, I have never linked spotify to my facebook knowingly and ne...

• cpa199
• Casual Listener
• I am a long time user of Spotify, and today I noticed something that has me seriously considering closing my account. I noticed that spotify has started sharing what I listen to on Facebook, I have n...
• 2012-09-05 8:51:18 PM
• 2012-09-05 9:16:35 PM
• cpa199
• Casual Listener
• 2095 Views
• 3 replies
• 1 likes