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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80370 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653720 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734140 Views

18 replies

29 likes

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Ipod touch offline mode

i'd just like to clear something up once and for all .... i have the newest ipod touch with the spotify app if i purchace spotify premium will i be able to sync my playlists too my ipod and listen to them without internet connection??? and can i sync...

Casual Listener

i'd just like to clear something up once and for all .... i have the newest ipod touch with the spotify app if i purchace spotify premium will i be able to sync my playlists too my ipod and listen to...

ndg10

Newbie

10441 Views

4 replies

0 likes

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Seperate facebook from spotify?! HELP.

Im trying to delete my facebook account but can't do it because of Spotify.Is there a way for me to have spotify and not facebook?I'm paying for this **uh-oh** after all.

Visitor

Im trying to delete my facebook account but can't do it because of Spotify. Is there a way for me to have spotify and not facebook? I'm paying for this **uh-oh** after all.

badsines

Casual Listener

409 Views

4 replies

0 likes

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  • 4 replies
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erased playlist

I had erased my playlist accidentally. My playlist name is luis and my username is luisbarreda. Can you please help me.

Newbie

I had erased my playlist accidentally. My playlist name is luis and my username is luisbarreda. Can you please help me.

Sam

Spotify

201 Views

1 replies

0 likes

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  • 1 replies
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Problem with country

Hello, my English is poor but I'll try write it. I have registered at Spotify about 12 days ago and I was in Norway when it happened. Now, I'm in Spain (where I live), and I can't change my country. Due to that, I can't try the Premium because I am n...

Newbie

 Hello, my English is poor but I'll try write it.  I have registered at Spotify about 12 days ago and I was in Norway when it happened. Now, I'm in Spain (where I live), and I can't chang...

171 Views

0 replies

0 likes

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Solved!! Seems this took a while - please click the reset link in the email you recieved again to continue.

I need to reset my password but I keep getting this message after I submitted the reset form: Seems this took a while You have been logged out for security reasons, please click the reset link in the email you recieved again to continue. Honestly, af...

Regular

I need to reset my password but I keep getting this message after I submitted the reset form:   Seems this took a while   You have been logged out for security reasons, please click...

nicolero79

Casual Listener

2475 Views

5 replies

0 likes

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fix this **uh-oh**!!!

Nothing works off or online

Newbie

Nothing works off or online

licenced

Community Legend

435 Views

1 replies

0 likes

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  • 1 replies
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SPOTIFY IS TRYING TO TAKE MONEY OUT MY BANK(iv already paid)

hi im a premium member,i paid my last bill on the 11th of july,for some reason it only took five pounds out of my bank,i just recieved a message at the top of my bar saying there was an error with my card and you could not withdraw the money from my ...

Regular

hi im a premium member,i paid my last bill on the 11th of july,for some reason it only took five pounds out of my bank,i just recieved a message at the top of my bar saying there was an error with ...

Richard

Community Legend

540 Views

1 replies

0 likes

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Will a Premium Account on IPad, stream in Turkey?

I am considering upgrading to the Premium account for my holiday, but have some questions. I am going to Turkey for a holiday, at a Villa with Wifi, and am taking my Ipad 1. If I upgrade will I be able to stream unlimited music without adverts from t...

Casual Listener

I am considering upgrading to the Premium account for my holiday, but have some questions.   I am going to Turkey for a holiday, at a Villa with Wifi, and am taking my Ipad 1.   If ...

David

Spotify Legend

496 Views

1 replies

0 likes

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  • 1 replies
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Why does my old password work?

Hey! There are someone on my spotify account all the time, and I don't know how I can change my password. I have changed my password a million times, but the my old password still works! I really don't know what to do!!

Newbie

Hey! There are someone on my spotify account all the time, and I don't know how I can change my password. I have changed my password a million times, but the my old password still works! I really don...

meahtenoha

Spotify

476 Views

1 replies

0 likes

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workaround for the login problems

user robenneke found a workaround for the offline problem that has been bothering us for days now see http://community.spotify.com/t5/Desktop-Windows/keeps-on-going-offline-Error-Code-102-112-117-etc/td-p/109089/page/26 this really works. (wireless u...

Regular

user robenneke found a workaround for the offline problem that has been bothering us for days now see http://community.spotify.com/t5/Desktop-Windows/keeps-on-going-offline-Error-Code-102-112-117-e...

511 Views

0 replies

0 likes

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Cannot login

Spotify Unlimited was working fine until a couple of days ago, when the online applications no longer worked. I couldn't listen to radio stations, nor could I listen to songs from which I didn't have a copy on my pc. I tried to fix this by re-adding ...

Visitor

Spotify Unlimited was working fine until a couple of days ago, when the online applications no longer worked. I couldn't listen to radio stations, nor could I listen to songs from which I didn't have...

user-removed

Not applicable

340 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Norwegian language is not available

Hey hey, I was just downloading Spotify on the norwegian Spotify-Site, but Spotify does not want me to change the language to Norwegian ?!?It just offers me those possibilities in the language-settings: - Automatical - English - Spanish - French - Ge...

Newbie

Hey hey,   I was just downloading Spotify on the norwegian Spotify-Site, but Spotify does not want me to change the language to Norwegian ?!? It just offers me those possibilities in the ...

333 Views

0 replies

0 likes

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Please I want a refund I don't want to continue after the trial period

Yesterday my trial period has expired and I was cherged £9.99 for premium services. I send immeditely an email to support to ask for a refund because I don't want Premium. The support says they can't refund me because I have logged in in spotify afte...

Casual Listener

Yesterday my trial period has expired and I was cherged £9.99 for premium services.   I send immeditely an email to support to ask for a refund because I don't want Premium.   ...

SunEarthLive

Casual Listener

558 Views

4 replies

0 likes

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Premium account includes ad popup

Hello, I've been a Spotify user since beta and recently after one update there is one popup that open every single time I am starting Spotify. It's surely an ad about a Spotify feature, that you can add others playlists but it's super super annoying ...

Music Fan

Hello,   I've been a Spotify user since beta and recently after one update there is one popup that open every single time I am starting Spotify. It's surely an ad about a Spotify feature, th...

Rocio

Spotify Legend

1018 Views

4 replies

1 likes

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Payment failure

Hi! I got a message that due to payment issue my spotify premium account was now terminated. I looked into it and saw that the reason was that I recently have changed my visa card to a new one. I have updated the card number on my spotify account to ...

Newbie

Hi!   I got a message that due to payment issue my spotify premium account was now terminated. I looked into it and saw that the reason was that I recently have changed my visa card to a new...

Sam

Spotify

228 Views

1 replies

0 likes

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STUPID RADIO STATIONS MY GOD

I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station, and i cant get it off my radio station, and there is a bunch of recomendations for porn sounds.. And you can ...

Music Fan

I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station, and i cant get it off my radio station, and there is a bun...

Justin75

Newbie

848 Views

5 replies

0 likes

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Stupid numbers for usernames.

Hi spotify, I'd like to meet the genius who decided it was nice to default everyone who registers through facebook as a bunch of random numbers. I really like seeing my friends show up as random numerics. I guess customers are so important to spotify...

Newbie

Hi spotify, I'd like to meet the genius who decided it was nice to default everyone who registers through facebook as a bunch of random numbers. I really like seeing my friends show up as random nume...

banzai

Newbie

644 Views

2 replies

1 likes

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Time remaining

Hi, i've been using spotify free for almost a year now and i know there are limitations, like 10hours/month. 2 weeks i have my last hour left of the month, i used it up. Then ofc i had to wait until it was time for another 10 hours free. It happened ...

Music Fan

Hi, i've been using spotify free for almost a year now and i know there are limitations, like 10hours/month. 2 weeks i have my last hour left of the month, i used it up. Then ofc i had to wait until ...

OliG

Regular

4708 Views

7 replies

0 likes

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One playlist is missing, ive tried the Facebook option method?

Hi, i know that alot of people have problems with their playlists being gone/deleted, and i am one of them. Now, i already know that it is possible to retrieve them by login via Facebook, or to connect to Facebook (when you got to Edit > Preferences ...

Newbie

Hi, i know that alot of people have problems with their playlists being gone/deleted, and i am one of them. Now, i already know that it is possible to retrieve them by login via Facebook, or to conne...

David

Spotify Legend

162 Views

1 replies

0 likes

  • 162 Views
  • 1 replies
  • 0 likes