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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9903 Views
  • 3 replies
  • 9 likes
  • Security
  • 9903 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493378 Views
  • 981 replies
  • 112 likes
  • Account
  • 493378 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213893 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213893 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122647 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122647 Views
  • 72 replies
  • 12 likes

I can't play any tracks!

Hi! I have Spotify Premium n all the sudden I can't play any tracks, on My mobile or computer. All tracks is lightgrey n unplayable. Whats wrong? Please help me!!

  • Casual Listener
  • Hi! I have Spotify Premium n all the sudden I can't play any tracks, on My mobile or computer. All tracks is lightgrey n unplayable. Whats wrong? Please help me!!
  • Miasmile
  • Casual Listener
  • 284 Views
  • 4 replies
  • 0 likes
  • 284 Views
  • 4 replies
  • 0 likes

Payment problem

Hi! I want to upgrade to Spotify Premium but am having payment troubles. My credit card (VISA) doesn't work. The error message says: "Declined, please check or change payment details." I know I have enough money on the card for the payment. Now, my I...

  • Newbie
  • Hi! I want to upgrade to Spotify Premium but am having payment troubles. My credit card (VISA) doesn't work. The error message says: "Declined, please check or change payment details." I know I have ...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Solved!! Need my FaceBook Account disconected, cause i wanna delete it.

As title says, i dont know how to disconnect the Facebook Account, cause i dont want to use it anymore, but still want to use Spotify.

  • Newbie
  • As title says, i dont know how to disconnect the Facebook Account, cause i dont want to use it anymore, but still want to use Spotify.
  • Xlil_angelx
  • Casual Listener
  • 854 Views
  • 9 replies
  • 0 likes
  • 854 Views
  • 9 replies
  • 0 likes

delete facebook-linked account

hey,i'd like to delete my spotify account but as it is linked to facebook i can't change the emailadress. I already sent a couple of messages to the help center via the contact form but i only received the automatic reply to try the spotify community...

  • Visitor
  • hey, i'd like to delete my spotify account but as it is linked to facebook i can't change the emailadress. I already sent a couple of messages to the help center via the contact form but i only re...
  • Richard
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

An attempt to connect me to Facebook without my permission

Can someone explain why Spotify just attempted to connect me to Facebook without my permission? I clicked an open.spotify.com link on the Spotify community (this thread, to be exact) and then Facebook popped up, asking me to "listen to music". Obviou...

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  • Community Legend
  • Can someone explain why Spotify just attempted to connect me to Facebook without my permission? I clicked an open.spotify.com link on the Spotify community (this thread, to be exact) and then Faceboo...
  • Stupify
  • Community Legend
  • 1394 Views
  • 8 replies
  • 0 likes
  • 1394 Views
  • 8 replies
  • 0 likes

Both my premium and my lists disappeared

I was trying to separate my account from facebook and suddenly all my playlists and the premium account disappeared, I've tried everything I read here but it doesn't work. I want it back

  • Newbie
  • I was trying to separate my account from facebook and suddenly all my playlists and the premium account disappeared, I've tried everything I read here but it doesn't work. I want it back
  • Richard
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Turn account independent from Facebook

Hello, i opened up an account using my facebook login. Now i would like to turn in into an account, which is independent from facebook (separate username and password). How can i do this? I cant register a new account because the email adress is alre...

  • Visitor
  • Hello,   i opened up an account using my facebook login. Now i would like to turn in into an account, which is independent from facebook (separate username and password). How can i do th...
  • Richard
  • Community Legend
  • 447 Views
  • 1 replies
  • 1 likes
  • 447 Views
  • 1 replies
  • 1 likes

Old email address. Can´t log in.

Hi! I've been trying to get In to my old spotify account, but my e-mail adress is old and out of use so i can't recieve my password reset mail. Could you update it to the new mail adress?

  • Newbie
  • Hi! I've been trying to get In to my old spotify account, but my e-mail adress is old and out of use so i can't recieve my password reset mail. Could you update it to the new mail adress?
  • Richard
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

I have Spotify Unlimited but want just Spotify. How?

How do I go from Spotify Unlimited to just Spotify? I can´t find it anywhere.

  • Casual Listener
  • How do I go from Spotify Unlimited to just Spotify? I can´t find it anywhere.
  • cockerbusen
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Solved!! premium account

hi !! like many others it seems i have upgraded from unlimited to premium but i dont have premium ! i upgraded three days ago n cant acces premium ! i have logged in and out multiple times ! reinstalled twice but it is still the same ! thanks in adva...

  • Casual Listener
  • hi !! like many others it seems i have upgraded from unlimited to premium but i dont have premium ! i upgraded three days ago n cant acces premium ! i have logged in and out multiple times ! reinstal...
  • meahtenoha
  • Spotify
  • 2036 Views
  • 35 replies
  • 0 likes
  • 2036 Views
  • 35 replies
  • 0 likes

Lista automática "Canciones favoritas" siempre visible

Hola, tengo un problema con Spotify. Siempre se encuentra visible la lista automática "Canciones favoritas". Aunque en las preferencias, opción perfil, tenga deseleccionada la opción "canciones favoritas". Esto lo he observado entrando como otro usua...

  • Visitor
  • Hola, tengo un problema con Spotify. Siempre se encuentra visible la lista automática "Canciones favoritas". Aunque en las preferencias, opción perfil, tenga deseleccionada la opción "canciones favor...
  • 4995 Views
  • 0 replies
  • 2 likes
  • 4995 Views
  • 0 replies
  • 2 likes

Spotify sincronized with another facebook user!!

I was trying to help a friend to create a new Spotify account when her facebook account sincronized with my Spotify account and now there is no way to undo this!! I have her facebook friends and her name on my spotify account profile. Anyone can help...

  • Newbie
  • I was trying to help a friend to create a new Spotify account when her facebook account sincronized with my Spotify account and now there is no way to undo this!! I have her facebook friends and her ...
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

Deleted Acoount

I accidenttally deleted my favorite playlist titled, Yes!. It has over 2 days of music and about 900 songs. Please help me!

  • Casual Listener
  • I accidenttally deleted my favorite playlist titled, Yes!. It has over 2 days of music and about 900 songs. Please help me!
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

help!

hi, 3rd time luck.y....my previous posts have not shown up i have free and unlimited accounts, i wish to delete my free account, my accounts have been linked together by mistake, my mistake by cliaiming an email... i really do need help, my free acco...

  • Visitor
  • hi,    3rd time luck.y....my previous  posts have not shown up 🙂   i have free and unlimited accounts, i wish to delete my free account, my accounts have been linked toge...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Can't found my old password

Hi ! I have an old account and I can't remember my password... I tried this : https://www.spotify.com/password-reset/ but it says that my password is the same one as my facebook password : but it's not I tried like a million time and it doesn't work....

  • Newbie
  • Hi !   I have an old account and I can't remember my password... I tried this :   https://www.spotify.com/password-reset/ but it says that my password is the same one as my faceb...
  • 564 Views
  • 0 replies
  • 0 likes
  • 564 Views
  • 0 replies
  • 0 likes

I DELETED MY PLAYLIST :S

I accedentely deleted my playlist "DasBoot" !!! Can it be restored???

  • Newbie
  • I accedentely deleted my playlist "DasBoot" !!! Can it be restored???
  • Amyrow
  • Newbie
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Problem with Premium

I paid to upgrase to premium and yet can not access any of my music off line. what is the problem?? Not impresed with customer Can I have my money back please

  • Visitor
  • I paid to upgrase to premium and yet can not  access any of my music off line. what is the problem??  Not impresed with customer  Can I have my money back please
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Sign Up Rejects Postcode

I have recommended Spotify to some friends but every time they try and open an account their postcode is stated as invalid. Any ideas why?

  • Casual Listener
  • I have recommended Spotify to some friends but every time they try and open an account their postcode is stated as invalid. Any ideas why?
  • Sabrerattler
  • Casual Listener
  • 583 Views
  • 2 replies
  • 3 likes
  • 583 Views
  • 2 replies
  • 3 likes

Premium or not ?

This is my receipts: I´m not getting premium on my computer or telephone although I´m paying every month ?? for the past three month anyway. Can someone help me ? Your receipts Back to the subscription page Order IDDateProduct descriptionPrice 937264...

  • Casual Listener
  • This is my receipts:   I´m not getting premium on my computer or telephone although I´m paying every month ?? for the past three month anyway. Can someone help me ? Your receipts Back to...
  • Richard
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Choosing which device to replace when adding a new one.

I currently have Spotify on netbook, Blackberry and Android, but want to remove it from my netbook and put it on my work Blackberry (its allowed lol) Is it possible to in some way remove my netbook from association with the account and add the new Bl...

  • Regular
  • I currently have Spotify on netbook, Blackberry and Android, but want to remove it from my netbook and put it on my work Blackberry (its allowed lol) Is it possible to in some way remove my netbook...
  • Snazy123
  • Regular
  • 257 Views
  • 4 replies
  • 0 likes
  • 257 Views
  • 4 replies
  • 0 likes