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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 332459 Views
  • 889 replies
  • 104 likes
  • Account
  • 332459 Views
  • 889 replies
  • 104 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147265 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147265 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85661 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85661 Views
  • 68 replies
  • 9 likes

VIOLATION OF PRIVACY RIGHTS

Hi guys,I report to your customer service my problem of connection since March 1st, but I have the annoying impression that you JUST DON'T CARE about my issue. Here is again my story so that i'm sure you print in your brains the dishonest character o...

  • Newbie
  • Hi guys, I report to your customer service my problem of connection since March 1st, but I have the annoying impression that you JUST DON'T CARE about my issue. Here is again my story so that i'm ...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

profile was hacked pls help

Marcus Junior Widströmthat guy hacked my account. he changed the email from to batch@live.com and he also changed my password. I need to be able to reset all this without that ass hole getting a chance to stop me. if i cant get this resolved im going...

  • Newbie
  • Marcus Junior Widström that guy hacked my account.  he changed the email from to batch@live.com and he also changed my password.  I need to be able to reset all this without that ass hol...
  • meahtenoha
  • Spotify
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Solved!! Premium account not sharing with my laptop

Hello,I purchased a premium account from my desktop mac, and it works on the desktop and on my iPhone. However when I log into spotify on my macbook, it still says I am using the free account. I've tried logging out and logging back in again and even...

  • Casual Listener
  • Hello, I purchased a premium account from my desktop mac, and it works on the desktop and on my iPhone. However when I log into spotify on my macbook, it still says I am using the free account. I've...
  • chrizman8908
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

After upgrade music availability different

I upgraded and restarted Spotify and noticed a song missing from a playlist - This Head I Hold by Electric Guest. It no longer shows up in search either. I don't understand why it would have appeared as not available only after upgrade. I really like...

  • Newbie
  • I upgraded and restarted Spotify and noticed a song missing from a playlist - This Head I Hold by Electric Guest. It no longer shows up in search either. I don't understand why it would have appeared...
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Profile Weirdness

Anyone else seeing odd stuff in your Top Artists panel? Mine is full of artists I've never heard of, let alone listened to.

  • Newbie
  • Anyone else seeing odd stuff in your Top Artists panel?  Mine is full of artists I've never heard of, let alone listened to.  
  • 139 Views
  • 0 replies
  • 1 likes
  • 139 Views
  • 0 replies
  • 1 likes

Spotify Germany: Technical Issue during Premium Purchase. Money Still taken from Account.

Dear Spotify Team,it's been a week now and I have yet to receive an answer from the German customer support. Since the German support doesn't work (does it really exist?) , I figured I'll give it one last try, but I am starting to run low on patience...

  • Newbie
  • Dear Spotify Team, it's been a week now and I have yet to receive an answer from the German customer support. Since the German support doesn't work (does it really exist?) , I figured I'll give it o...
  • David
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Verified payment but still no premium access. All playlists are gone.

The situation is as stated above. I've been a premium user since January 2012. My netbank says the last payment went through on march 18, but spotify still wants me to upgrade. At the same time all my playlists has disappeared. My mobile still has pr...

  • Newbie
  • The situation is as stated above. I've been a premium user since January 2012. My netbank says the last payment went through on march 18, but spotify still wants me to upgrade. At the same time all m...
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Random people in friends list

When I view my friends list in spotify I see my own friends from Facebook as well as a bunch of random people I don't know.Interestingly my real facebook friends are allways displayed on the top of the list. After my facebook friends I can see names ...

  • Casual Listener
  • When I view my friends list in spotify I see my own friends from Facebook  as well as a bunch of random people I don't know. Interestingly my real facebook friends are allways displayed on the ...
  • ferg
  • Casual Listener
  • 2814 Views
  • 9 replies
  • 0 likes
  • 2814 Views
  • 9 replies
  • 0 likes

Solved!! New to Spotify but no Premium Account

Hello, i've just registered to Spotify a few days ago via Facebook because it became finally available to my country, Germany. The first two or three days I could use it like I wanted: Streaming music in Windows, Linux and Windows Phone 7 and make it...

  • Casual Listener
  • Hello,   i've just registered to Spotify a few days ago via Facebook because it became finally available to my country, Germany. The first two or three days I could use it like I wanted: Strea...
  • ChrisKay
  • Casual Listener
  • 736 Views
  • 4 replies
  • 0 likes
  • 736 Views
  • 4 replies
  • 0 likes

Multiple Devices

Hello, I contantly get the message that my Spotify account can only be shared with 3 devices and lose my synchronised playlists which then take forever to download again. This is more frustrating when I am out and about and loose all my downloaded mu...

  • Music Fan
  • Hello,   I contantly get the message that my Spotify account can only be shared with 3 devices and lose my synchronised playlists which then take forever to download again. This is more frustr...
  • Sam
  • Spotify
  • 944 Views
  • 6 replies
  • 0 likes
  • 944 Views
  • 6 replies
  • 0 likes

Any response would be AWESOME.

Okay, seriously. I've emailed, I've posted replies on threads here, and no one has helped me. Mysteriously, all of my playlists and payment information has been transfered over to my ex girlfriends facebook account when she logged in. My facebook is ...

  • Casual Listener
  • Okay, seriously. I've emailed, I've posted replies on threads here, and no one has helped me. Mysteriously, all of my playlists and payment information has been transfered over to my ex girlfriends f...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

listening to tracks offline

you say you can listen to your tracks offline ie on a train or plane.but how is it possible to log onto spotify to gain access to the library without an internet\wifi connection??

  • Visitor
  • you say you can listen to your tracks offline ie on a train or plane.but how is it possible to log onto spotify to gain access to the library without an internet\wifi connection??
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Spotify Premium Account

Dear Sir/Madam,About 48 hours ago I bought Spotify Premium with PayPal and the payment is yet confirmed, but when I try to login with the account on the website of Spotify it says that I am using Spotify Free and that I can improve to Premium members...

  • Newbie
  • Dear Sir/Madam, About 48 hours ago I bought Spotify Premium with PayPal and the payment is yet confirmed, but when I try to login with the account on the website of Spotify it says that I am using S...
  • jvanderb
  • Roadie
  • 789 Views
  • 1 replies
  • 0 likes
  • 789 Views
  • 1 replies
  • 0 likes

Several (premium) Accounts for couples ???

I have a Spotify Premium Account, it's linked with my Facebook-Page. I Also sync with my Android Mobile Device....But my Problem is: My Girl-Friends wants to use her mobile device for streaming too, she also would like to link the music she was liste...

  • Regular
  • I have a Spotify Premium Account, it's linked with my Facebook-Page. I Also sync with my Android Mobile Device.... But my Problem is: My Girl-Friends wants to use her mobile device for streaming too...
  • jvanderb
  • Roadie
  • 2772 Views
  • 1 replies
  • 1 likes
  • 2772 Views
  • 1 replies
  • 1 likes

Link local music to spotify songs

Hi, I'm trying to import a local playlist into a spotify playlist. I did that and I used gracenote to update my songs tags (work like a charm!). Unfortunately, songs stayed in local and I can't listen them on another computer whereas they exist in sp...

  • Casual Listener
  • Hi,   I'm trying to import  a local playlist into a spotify playlist.   I did that and I used gracenote to update my songs tags (work like a charm!).   Unfortunately, songs ...
  • Morp3g
  • Casual Listener
  • 869 Views
  • 2 replies
  • 0 likes
  • 869 Views
  • 2 replies
  • 0 likes

Support calls are ignored :(

I have a problem with a duplicate account created automaticly. This is the case since feb 7. I filed 5 support calls since then but my problem is still not solved. Got emails saying "we are working on it" and "Your account is now fixed". Replying to ...

  • Newbie
  • I have a problem with a duplicate account created automaticly. This is the case since feb 7. I filed 5 support calls since then but my problem is still not solved. Got emails saying "we are working o...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Subscription Cancelled, still charged

Hi, I try the 30 day free trial last month and cancelled my subscription a couple weeks ago, well before the end of the trial, but was just charged for 14 days. I would like to have this resolved immediately because this was charged to my Paypal whic...

  • Newbie
  • Hi,   I try the 30 day free trial last month and cancelled my subscription a couple weeks ago, well before the end of the trial, but was just charged for 14 days. I would like to have this res...
  • Sam
  • Spotify
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

My account has been reset! WHY????

Hi I would like to know why my account has been reset today. When I have connected to Spotify today like everyday I have seen that my account had been reset.I'm very angry because I had a list of 4700 songs and now I have to do the list again...Thank...

  • Newbie
  • Hi I would like to know why my account has been reset today. When I have connected to Spotify today like everyday I have seen that my account had been reset. I'm very angry because I had a list of 4...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Payment

Whenever I try to buy Spotify premium/unlimited it says "Sorry, wrong password". What's the fault and what can I do about it?

  • Newbie
  • Whenever I try to buy Spotify premium/unlimited it says "Sorry, wrong password". What's the fault and what can I do about it?
  • Sam
  • Spotify
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Mastercard payments

I had to cancel my Mastercard, and was issued another card with a different number. When I try to update my payment account, it keeps declining the card. My bank says it's because Mastercard requires a minimum $1.00 validation amount, and Spotify is ...

  • Newbie
  • I had to cancel my Mastercard, and was issued another card with a different number.  When I try to update my payment account, it keeps declining the card.  My bank says it's because Masterc...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes