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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi guys,I report to your customer service my problem of connection since March 1st, but I have the annoying impression that you JUST DON'T CARE about my issue. Here is again my story so that i'm sure you print in your brains the dishonest character o...
Marcus Junior Widströmthat guy hacked my account. he changed the email from to batch@live.com and he also changed my password. I need to be able to reset all this without that ass hole getting a chance to stop me. if i cant get this resolved im going...
Hello,I purchased a premium account from my desktop mac, and it works on the desktop and on my iPhone. However when I log into spotify on my macbook, it still says I am using the free account. I've tried logging out and logging back in again and even...
I upgraded and restarted Spotify and noticed a song missing from a playlist - This Head I Hold by Electric Guest. It no longer shows up in search either. I don't understand why it would have appeared as not available only after upgrade. I really like...
Anyone else seeing odd stuff in your Top Artists panel? Mine is full of artists I've never heard of, let alone listened to.
Dear Spotify Team,it's been a week now and I have yet to receive an answer from the German customer support. Since the German support doesn't work (does it really exist?) , I figured I'll give it one last try, but I am starting to run low on patience...
The situation is as stated above. I've been a premium user since January 2012. My netbank says the last payment went through on march 18, but spotify still wants me to upgrade. At the same time all my playlists has disappeared. My mobile still has pr...
When I view my friends list in spotify I see my own friends from Facebook as well as a bunch of random people I don't know.Interestingly my real facebook friends are allways displayed on the top of the list. After my facebook friends I can see names ...
Hello, i've just registered to Spotify a few days ago via Facebook because it became finally available to my country, Germany. The first two or three days I could use it like I wanted: Streaming music in Windows, Linux and Windows Phone 7 and make it...
Hello, I contantly get the message that my Spotify account can only be shared with 3 devices and lose my synchronised playlists which then take forever to download again. This is more frustrating when I am out and about and loose all my downloaded mu...
Okay, seriously. I've emailed, I've posted replies on threads here, and no one has helped me. Mysteriously, all of my playlists and payment information has been transfered over to my ex girlfriends facebook account when she logged in. My facebook is ...
you say you can listen to your tracks offline ie on a train or plane.but how is it possible to log onto spotify to gain access to the library without an internet\wifi connection??
Dear Sir/Madam,About 48 hours ago I bought Spotify Premium with PayPal and the payment is yet confirmed, but when I try to login with the account on the website of Spotify it says that I am using Spotify Free and that I can improve to Premium members...
I have a Spotify Premium Account, it's linked with my Facebook-Page. I Also sync with my Android Mobile Device....But my Problem is: My Girl-Friends wants to use her mobile device for streaming too, she also would like to link the music she was liste...
Hi, I'm trying to import a local playlist into a spotify playlist. I did that and I used gracenote to update my songs tags (work like a charm!). Unfortunately, songs stayed in local and I can't listen them on another computer whereas they exist in sp...
I have a problem with a duplicate account created automaticly. This is the case since feb 7. I filed 5 support calls since then but my problem is still not solved. Got emails saying "we are working on it" and "Your account is now fixed". Replying to ...
Hi, I try the 30 day free trial last month and cancelled my subscription a couple weeks ago, well before the end of the trial, but was just charged for 14 days. I would like to have this resolved immediately because this was charged to my Paypal whic...
Hi I would like to know why my account has been reset today. When I have connected to Spotify today like everyday I have seen that my account had been reset.I'm very angry because I had a list of 4700 songs and now I have to do the list again...Thank...
Whenever I try to buy Spotify premium/unlimited it says "Sorry, wrong password". What's the fault and what can I do about it?
I had to cancel my Mastercard, and was issued another card with a different number. When I try to update my payment account, it keeps declining the card. My bank says it's because Mastercard requires a minimum $1.00 validation amount, and Spotify is ...