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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 172596 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 172596 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11354 Views
  • 6 replies
  • 11 likes
  • Security
  • 11354 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515869 Views
  • 986 replies
  • 113 likes
  • Account
  • 515869 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125968 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125968 Views
  • 74 replies
  • 12 likes

Premium dosent work?

hello i just bought my self a 3 month premium. my account on spotify.com said it was 3 months reedemed. ( spelling ) But when i log in to spotify it dosent work. just says that i have to uppgrade? sorry for my english it isnt the best. i guess this i...

  • Casual Listener
  • hello i just bought my self a 3 month premium. my account on spotify.com said it was 3 months reedemed. ( spelling )  But when i log in to spotify it dosent work. just says that i have to uppg...
  • bulten91
  • Casual Listener
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes

Premium subscription not recognized on iPhone App or Mac client.

I have an active premium subscription tied to my Facebook account, and this is reflected when I login to the Spotify website with my Facebook credentials. When I log into the Spotify iPhone app or Mac client, however, my premium subscription is not b...

  • Newbie
  • I have an active premium subscription tied to my Facebook account, and this is reflected when I login to the Spotify website with my Facebook credentials. When I log into the Spotify iPhone app or Ma...
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

premium???

I am paying for a premium account, but i can only login as a free user. What's wrong??

  • Newbie
  • I am paying for a premium account, but i can only login as a free user. What's wrong??
  • David
  • Spotify Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Redeem code doens't work

Hello, Today i put in a code from a physical giftcard from the Albert Heijn in Holland, i should be able to download 10 songs now. However i can't download a song without paying for it. I think i should be able to download 10 songs witout paying for ...

  • Casual Listener
  • Hello,   Today i put in a code from a physical giftcard from the Albert Heijn in Holland, i should be able to download 10 songs now. However i can't download a song without paying for it. I ...
  • Normal-User
  • Casual Listener
  • 727 Views
  • 4 replies
  • 1 likes
  • 727 Views
  • 4 replies
  • 1 likes

Problem with downloads - refund required

Hi, today I attempted to purchase this album from Spotify using download tokens. I downloaded the tokens, but was told that Spotify was unable to "get" the tracks, and to try again later. I instead checked iTunes store and managed to purchase the EP ...

  • Casual Listener
  • Hi, today I attempted to purchase this album from Spotify using download tokens. I downloaded the tokens, but was told that Spotify was unable to "get" the tracks, and to try again later. I inst...
  • Tom_Moreton
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes

cancelar suscripcion

Hola Soy un usuario asiduo a spotify con cuenta premium, el otro dia pero acidentalmente volvi a dar de alta el servicio premium ya mirando las diferencias entre unlimited y premium no se que hice pero se me activo automaticamente un mes premium. Nad...

  • Casual Listener
  • Hola   Soy un usuario asiduo a spotify con cuenta premium, el otro dia pero acidentalmente volvi a dar de alta el servicio premium ya mirando las diferencias entre unlimited y premium no se ...
  • jedek84
  • Casual Listener
  • 657 Views
  • 1 replies
  • 0 likes
  • 657 Views
  • 1 replies
  • 0 likes

Can´t change card details

I´ve been trying to change my card details for a vile now. But when I click the link it only reloads the same page, I´m stuck! What to do?

  • Newbie
  • I´ve been trying to change my card details for a vile now. But when I click the link it only reloads the same page, I´m stuck!   What to do?    
  • David
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

I can not cancel my subscription

I try to cancel my subscription and when I type the password tells me there was an error and try again later, I tried more than 10 times and I keep going the same problem, the password is correct because I checked and I tried to introduce another and...

  • Casual Listener
  • I try to cancel my subscription and when I type the password tells me there was an error and try again later, I tried more than 10 times and I keep going the same problem, the password is correct bec...
  • JaviDriftKing
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Spotify has been paused because my account is being used some else

My music keeps getting paused at random times and I was wondering if theres anyway I can fix that.

  • Casual Listener
  • My music keeps getting paused at random times and I was wondering if theres anyway I can fix that.
  • Goodman
  • Spotify Legend
  • 421 Views
  • 4 replies
  • 0 likes
  • 421 Views
  • 4 replies
  • 0 likes

Solved!! I just signed up for Spotify Premium for the 30 Day trial, and I got charged for it

So. I had just signed up today with for the 30 day trial. I got billed IMMEDIATELY for the $9.99 That doesn't sound like a free trial to me. In all honesty, I just want 30 days added for free to my subscription. Seeing that is what I was planning to ...

  • Newbie
  • So. I had just signed up today with for the 30 day trial. I got billed IMMEDIATELY for the $9.99 That doesn't sound like a free trial to me.   In all honesty, I just want 30 days added for...
  • MattSuda
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

No downloads available...

i redeemed my gift card yesterday, worth of 40 downloads and i still get the same error "no downloads available" i loged/restarted many times, but still the same problem.

  • Newbie
  • i redeemed my gift card yesterday, worth of 40 downloads and i still get the same error "no downloads available" i loged/restarted many times, but still the same problem.
  • leem
  • Casual Listener
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Spotify offline

So I got Spotify Premium specifically to use misic while offline, but because my account is recent I can only log in through facebook. That means if i have no wifi signal I can't log in? Or is there a workaround?

  • Casual Listener
  • So I got Spotify Premium specifically to use misic while offline, but because my account is recent I can only log in through facebook. That means if i have no wifi signal I can't log in? Or is there ...
  • Bmmcmahon
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Can't download tracks to my phone

Hi i have spotify premium and today i was going to update my offline playlist in my phone but it wont start download my phone connect to spotify but on the download page it only says pending is there some kind of problem to your servers today?

  • Regular
  • Hi i have spotify premium and today i was going to update my offline playlist in my phone but it wont start download my phone connect to spotify but on the download page it only says pending is there...
  • tarald332
  • Regular
  • 591 Views
  • 2 replies
  • 0 likes
  • 591 Views
  • 2 replies
  • 0 likes

TWO SUBSCRIPTIONS!!!

I may have payed for two subscriptions by accedent. Good for Spotify, not so much for me. How can I check and correct this?

  • Newbie
  • I may have payed for two subscriptions by accedent. Good for Spotify, not so much for me. How can I check and correct this?
  • David
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Problem to listen mp3 stocked on my computer

Hello everybody,just for start, sorry for my english, i'm french and i don't speak english very well (same thing for write it).So, for my problem, I'm just trying to understand something.I chose a directory of my computer to share my mp3 on spotify.A...

  • Music Fan
  • Hello everybody, just for start, sorry for my english, i'm french and i don't speak english very well (same thing for write it). So, for my problem, I'm just trying to understand something. I chos...
  • V_Granjou
  • Music Fan
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Change Country Setting

HI, My account is set to Germany, but i have never been there, have tried to change but this just sends me round in a loop. could you please change my code to the uk? i have emailed on more than once. With thanks Paul

  • Casual Listener
  • HI,   My account is set to Germany, but i have never been there, have tried to change but this just sends me round in a loop. could you please change my code to the uk? i have emailed on mor...
  • simplifiedsoftw
  • Casual Listener
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Become a premium member

Goodafternoon, Does anyone have a idea how I could change my country to the Netherlands? I am living across the border in Germany, so I get a German IP address assigned by my provider, and so only the German way to pay (Deutsche bank etc), and I have...

  • Casual Listener
  •     Goodafternoon,   Does anyone have a idea how I could change my country to the Netherlands?   I am living across the border in Germany, so I get a Ger...
  • user-removed
  • Not applicable
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Two subscriptions on the same paycard.

I got spotify before integration with facebook. The other day I tried to make a spotify account to my daughter. Im going to be the one who's paying for this, with same card information that I have on my own account. She is not old enough to get faceb...

  • Casual Listener
  • I got spotify before integration with facebook. The other day I tried to make a spotify account to my daughter. Im going to be the one who's paying for this, with same card information that I have on...
  • tinepernille
  • Casual Listener
  • 775 Views
  • 2 replies
  • 0 likes
  • 775 Views
  • 2 replies
  • 0 likes