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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 477 Views
  • 0 replies
  • 7 likes
  • Security
  • 477 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441247 Views
  • 968 replies
  • 108 likes
  • Account
  • 441247 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196139 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196139 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107122 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107122 Views
  • 70 replies
  • 11 likes

CHARGED FOR DOWNLOADS THAT NEVER DOWNLOADED

I bought 10 downloads. Began downloading my chosen tracks. Two didn't work but I have STILL been charged for them! So now I am two downloads short. How can I get them back?

  • Casual Listener
  • I bought 10 downloads.   Began downloading my chosen tracks.   Two didn't work but I have STILL been charged for them!   So now I am two downloads short.   How can...
  • meahtenoha
  • Spotify
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Disable discovery on radio?

Is there a way to disable the discovery algorithm with the radio stations? For example, I want to create a radio station that plays ONLY Acoustic Alchemy (or whatever artist I choose) and NOT general smooth jazz selections "based on" Acoustic Alchemy...

  • Newbie
  • Is there a way to disable the discovery algorithm with the radio stations? For example, I want to create a radio station that plays ONLY Acoustic Alchemy (or whatever artist I choose) and NOT general...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Changed password successfully, now just says "in offline mode"

I have a premium account: I changed my Spotify Login password. It works fine and I can log in with new pass. However it just says I am in offline mode and I can't get out of it (desktop). All I can think is that I dont have access to the email addres...

  • Casual Listener
  •   I have a premium account: I changed my Spotify Login password.  It works fine and I can log in with new pass.  However it just says I am in offline mode and I can't get out of it...
  • castalle
  • Casual Listener
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

I'm about to go crazy! you can not renew my account

Hello! I can not upgrade my account and it says that the payment is not accepted. I know to 1000% that there is money in my account and the card is valid. how do I do? it's the same every month and it ends with that I'll have to get a new mail in ord...

  • Newbie
  •   Hello! I can not upgrade my account and it says that the payment is not accepted. I know  to 1000% that there is money in my account and the card is valid. how do I do? it's the same ...
  • MultipleGnat
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

being charged twice every month

I am being charged $9.99 twice for the second month in a row. I should only be being charged once.

  • Music Fan
  • I am being charged $9.99 twice for the second month in a row. I should only be being charged once.
  • MultipleGnat
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Ecard purchased in UK - can't use in States?

I wanted to make absolutely sure before I drop a lot of money on a gift for someone - if I were to have a friend in the UK purchase a Premium Ecard for me (I'm in the United States) so that I could gift it to someone else (also in the United States),...

  • Newbie
  • I wanted to make absolutely sure before I drop a lot of money on a gift for someone - if I were to have a friend in the UK purchase a Premium Ecard for me (I'm in the United States) so that I could g...
  • David
  • Spotify Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

downloaded playlists empty - premium account

For holidays I changed my sim card in my android device to one of the actuelly countrie (greece).After this I had to sign in again in my spotify app. And i saw that all my downloaded playlists are empty now.Why this? My account is premium. Where is t...

  • Regular
  • For holidays I changed my sim card in my android device to one of the actuelly countrie (greece). After this I had to sign in again in my spotify app. And i saw that all my downloaded playlists ar...
  • kirk09
  • Regular
  • 438 Views
  • 7 replies
  • 0 likes
  • 438 Views
  • 7 replies
  • 0 likes

My spotify account shows as my wifes name?

When I logon to my spotify (both with and without facebook) the account shows as my wifes name. Why and what can I do to fix this. When I logon with my spotify details I am getting a 48 hour trial? I dont understand this. Pls help me

  • Casual Listener
  • When I logon to my spotify (both with and without facebook) the account shows as my wifes name. Why and what can I do to fix this. When I logon with my spotify details I am getting a 48 hour trial? I...
  • Wizard
  • Casual Listener
  • 331 Views
  • 4 replies
  • 0 likes
  • 331 Views
  • 4 replies
  • 0 likes

Free Account

I'm afraid your free account completely dissuades me from subscribing. Any attempt to manipulate the customer in such a way shows so little respect that I cannot trust that the full service won't be equally poor. Why do you include advertising and th...

  • Regular
  • I'm afraid your free account completely dissuades me from subscribing. Any attempt to manipulate the customer in such a way shows so little respect that I cannot trust that the full service won't be ...
  • wishface
  • Regular
  • 656 Views
  • 4 replies
  • 0 likes
  • 656 Views
  • 4 replies
  • 0 likes

Closing Spotify Premium Trial Account

Hello, A few weeks ago I have created a Spotify account in order to try Spotify Premium for free. I have also created a dummy e-mail account and a Facebook account with the same password because I do not want to associate my current e-mail address wi...

  • Casual Listener
  • Hello,   A few weeks ago I have created a Spotify account in order to try Spotify Premium for free. I have also created a dummy e-mail account and a Facebook account with the same password b...
  • Sam
  • Spotify
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Support? What support? RE: Hacked account

Ref: 520262 So whilst using the desktop Spotify I noticed the message saying my account has been used on another device. Later when trying to use mobile Spotify it would not login.When I tried resetting my password it said my email address isn't regi...

  • Regular
  • Ref: 520262   So whilst using the desktop Spotify I noticed the message saying my account has been used on another device. Later when trying to use mobile Spotify it would not login. When...
  • Paulo
  • Regular
  • 243 Views
  • 3 replies
  • 0 likes
  • 243 Views
  • 3 replies
  • 0 likes

purchases

Good morning , I have been charged 4 times for buying 100 downloads when I am sure I haven´t purchased them. How can this be possible ?

  • Casual Listener
  • Good morning ,   I have been charged 4 times for buying 100 downloads when I am sure I haven´t purchased them. How can this be possible ?
  • VALMAC73
  • Casual Listener
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Confused about Preum and Purchaseing

I'm abit confused about what this sentence says. "Of course, if you’re a Spotify Premium subscriber, you won’t need to buy any tracks. You can just sync all your playlists and listenOffline." Does this mean that I also can sync a playlist and put it ...

  • Casual Listener
  • I'm abit confused about what this sentence  says. "Of course, if you’re a Spotify Premium subscriber, you won’t need to buy any tracks. You can just sync all your playlists and liste...
  • Kasane
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Friends facebook profile and playlist

Hey my friend logged into facebook while I was playing from my spotify account. Now I see his profile picture and songs I play pops up on his facebook. A couple of days ago my playlist disappeared and his came instead. How can I turn things back and ...

  • Casual Listener
  • Hey my friend logged into facebook while I was playing from my spotify account. Now I see his profile picture and songs I play pops up on his facebook. A couple of days ago my playlist disappeared an...
  • Richard
  • Community Legend
  • 353 Views
  • 6 replies
  • 0 likes
  • 353 Views
  • 6 replies
  • 0 likes

Facebook Username problems

I downloaded Spotify and signed up with my Facebook, but am unable to log in. Neither my Facebook name or any of the emails that I have associated with my Facebook are accepted by the Spotify application. When I enter an email it says to use my usern...

  • Newbie
  • I downloaded Spotify and signed up with my Facebook, but am unable to log in. Neither my Facebook name or any of the emails that I have associated with my Facebook are accepted by the Spotify applica...
  • missdk
  • Newbie
  • 216 Views
  • 1 replies
  • 1 likes
  • 216 Views
  • 1 replies
  • 1 likes

Solved!! Offline Access Option

Is there any way we can get a hard code way via web that we can lock in our offline devices. I have an issue with my cell phone and have to reinstall spotify and it resets everything. There is no lock to keep the devices from resyncing, I wish we cou...

  • Newbie
  • Is there any way we can get a hard code way via web that we can lock in our offline devices. I have an issue with my cell phone and have to reinstall spotify and it resets everything. There is no loc...
  • licenced
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Can I use Spotify in the USA?

Hey there I hope I'm allowed to ask my question here, if not I'm really sorry! I am moving to the USA and I really want to purchase Spotify Premium... does that work? And does it work if I pay the fees from a German bank account? (My mom stays here i...

  • Casual Listener
  • Hey there 🙂 I hope I'm allowed to ask my question here, if not I'm really sorry!   I am moving to the USA and I really want to purchase Spotify Premium... does that work? And does it work...
  • Stupify
  • Community Legend
  • 1945 Views
  • 3 replies
  • 0 likes
  • 1945 Views
  • 3 replies
  • 0 likes

Can't make my playlist offline though I got Premium accont, why??

Hi! I might be stupid, but I don't know what i do wrong. Just got my premium account. I have playslists that are older then my new premium account. Now i have tried several times to make these avaliable in offline mode. But when i try to do this, Spo...

  • Newbie
  • Hi!   I might be stupid, but I don't know what i do wrong. Just got my premium account. I have playslists that are older then my new premium account. Now i have tried several times to make t...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Give away Premium

I won Premium for a year, and now I was wondering if I can give it away to someone else?

  • Newbie
  • I won Premium for a year, and now I was wondering if I can give it away to someone else?
  • nabob
  • Newbie
  • 677 Views
  • 2 replies
  • 0 likes
  • 677 Views
  • 2 replies
  • 0 likes