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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294001 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542117 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129774 Views
74 replies
12 likes
I am contacting you on behalf of US user lantern212; this is his THIRD attempt to contact spotify. Please see case numbers 00172253 and 00208353 for reference. Lantern212 has a legacy US Spotify account that does not require a facebook account. On 8/...
I am contacting you on behalf of US user lantern212; this is his THIRD attempt to contact spotify. Please see case numbers 00172253 and 00208353 for reference. Lantern212 has a legacy US S...
Spotify
1152 Views
6 replies
0 likes
I purchased an e-card for a friend but neither I nor he has received a confirmation email. Furthermore, my credit card has already been charged. What's going on?! I used the contact form and the case # is 00212410. Any help or insight about this issu...
I purchased an e-card for a friend but neither I nor he has received a confirmation email. Furthermore, my credit card has already been charged. What's going on?! I used the contact form and the case...
Spotify
432 Views
1 replies
0 likes
Is possible to do the subscription payment by years instead by months ?
Is possible to do the subscription payment by years instead by months ?
Community Legend
542 Views
2 replies
0 likes
Case, I've got spotify unlimited, and i've canceled the subscription which ends next week. I got a new deal with my phone operator which includes spotify premium, I cannot upgrade my spotify account untill my previous subscription ends, I cannot use ...
Case, I've got spotify unlimited, and i've canceled the subscription which ends next week. I got a new deal with my phone operator which includes spotify premium, I cannot upgrade my spotify accoun...
358 Views
0 replies
0 likes
I was charged on August 6th for a premium subscription, 9.99 USD. My account shows no premium subscription and there was no record of it in my account history. How can this problem be solved? I have bank records to prove I've paid 3 months running. A...
I was charged on August 6th for a premium subscription, 9.99 USD. My account shows no premium subscription and there was no record of it in my account history. How can this problem be solved? I have ...
196 Views
0 replies
0 likes
Hello A few days ago when I start Spotify I get the banner along the top saying my credit card is about to expire but I have already updated the account with my renewed card details and when I go into my profile it shows my one current card with the ...
Hello 🙂 A few days ago when I start Spotify I get the banner along the top saying my credit card is about to expire but I have already updated the account with my renewed card detai...
Casual Listener
727 Views
3 replies
0 likes
Where can I buy spotify premium codes in Belgium. I can't buy them from the webstore as I don't like using paypal and I have no creditcard.
Where can I buy spotify premium codes in Belgium. I can't buy them from the webstore as I don't like using paypal and I have no creditcard.
Spotify
771 Views
3 replies
0 likes
When I log in on spotify, I get the playlists of one of my friends and his name on my account. When he logs in, he has my playlists. And when we are separately logged in, we both get the same message that spotify is online somewhere else?
When I log in on spotify, I get the playlists of one of my friends and his name on my account. When he logs in, he has my playlists. And when we are separately logged in, we both get the same message...
Spotify Legend
374 Views
1 replies
0 likes
I pay £4.99 on a monthly basis but my account profile states I am a Spotify Free user......can you tell me what to do
I pay £4.99 on a monthly basis but my account profile states I am a Spotify Free user......can you tell me what to do
Spotify
267 Views
1 replies
0 likes
Please reset my account, i would greatly appreciate it. If there is a way to reset from within the app could someone please inform me
Please reset my account, i would greatly appreciate it. If there is a way to reset from within the app could someone please inform me
Spotify Legend
390 Views
1 replies
0 likes
Can you reset my account please? I accidentally forgot to make a playlist when I first installed the app on my IPhone. The free trial ended so now I'm stuck with just the radio. Can you reset my account so I can make some playlists? If it's not possi...
Can you reset my account please? I accidentally forgot to make a playlist when I first installed the app on my IPhone. The free trial ended so now I'm stuck with just the radio. Can you reset my...
425 Views
0 replies
0 likes
I accidentally Deleted my favorite playlist! PLEASE spotify please help me! :(:( It was called "ALLT"
I accidentally Deleted my favorite playlist! PLEASE spotify please help me! :(:( It was called "ALLT"
195 Views
0 replies
0 likes
I was just wondering what would happen if I purchased 3 months of spotify premium, when I currently have 4 months of unlimited left? I had premium before, to have music on my phone, but my phone couldn't handle it very well, so when I changed to spot...
I was just wondering what would happen if I purchased 3 months of spotify premium, when I currently have 4 months of unlimited left? I had premium before, to have music on my phone, but my phone coul...
Casual Listener
552 Views
2 replies
0 likes
i wanted to change my primary email on spotify to a different email. so i changed my primary email on facebook and spotify hasnt changed its primary email. what do i need to do?
i wanted to change my primary email on spotify to a different email. so i changed my primary email on facebook and spotify hasnt changed its primary email. what do i need to do?
288 Views
0 replies
0 likes
I have deleted my Playlist called 'Playlist' Anyway to get this back?
I have deleted my Playlist called 'Playlist' Anyway to get this back?
Casual Listener
445 Views
2 replies
0 likes
Hello, I was sent a email saying they could bill my credit card so I updated my account. I now have the free spotify and I was wondering how soon my premium will come back and will my hundreds of songs come back with it?If not how do I get my songs b...
Hello, I was sent a email saying they could bill my credit card so I updated my account. I now have the free spotify and I was wondering how soon my premium will come back and will my hundreds of son...
Spotify
483 Views
3 replies
0 likes
I've read somewhere else that it isn't possible to stream music from two different devices at the same time, and that this is also against Spotify's terms of service. Is this correct? My girlfriend likes to stream music from her phone on the way to w...
I've read somewhere else that it isn't possible to stream music from two different devices at the same time, and that this is also against Spotify's terms of service. Is this correct? My g...
Spotify Legend
629 Views
1 replies
0 likes
I have been paying the subscription for premium for a while now and just changed my card details which has resulted in me loosing the premium account status. One advice on the forum was to buy premium again but i am afraid that i will then end up pay...
I have been paying the subscription for premium for a while now and just changed my card details which has resulted in me loosing the premium account status. One advice on the forum was to buy premiu...
Casual Listener
505 Views
4 replies
0 likes
HI everyone! I have been using Spotify for quite a while now and paid the full amount every month (9,99 euros) to get rid of all the stuff I don´t need for example all the advertisements. Now Spotify is telling me that Im using the free version where...
HI everyone! I have been using Spotify for quite a while now and paid the full amount every month (9,99 euros) to get rid of all the stuff I don´t need for example all the advertisements. ...
Community Legend
392 Views
2 replies
0 likes
I'd like to know why when 99% of people use their music on the go (mobile) is there not a subscription service for this which is cheaper than the Premium service. I won't pay £9.99 per month when ill never use the service on my laptop. You lost a cus...
I'd like to know why when 99% of people use their music on the go (mobile) is there not a subscription service for this which is cheaper than the Premium service. I won't pay £9.99 per mon...
Not applicable
429 Views
1 replies
0 likes
