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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9846 Views
  • 3 replies
  • 9 likes
  • Security
  • 9846 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492399 Views
  • 981 replies
  • 111 likes
  • Account
  • 492399 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213534 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213534 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122483 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122483 Views
  • 72 replies
  • 12 likes

I cant buy a premium, Keep getting errors, HELP!

This is the error I am getting after trying to renew my premium, I had to change my payment info, And Ive done almost anything I can to fix this, But I keep ending up here! Someone please help!

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  • Casual Listener
  • This is the error I am getting after trying to renew my premium, I had to change my payment info, And Ive done almost anything I can to fix this, But I keep ending up here! Someone please help!
  • Sam
  • Spotify
  • 590 Views
  • 4 replies
  • 0 likes
  • 590 Views
  • 4 replies
  • 0 likes

Charged twice for resubscribing and then unsubscribing. ACTION PLEASE.

Look. I posted about this yesterday. I sent emails, I posted on the forums, I WOULD call but there's no number for me TO call to get my money back. You guys took $20 of my money for me UNSUBSCRIBING from your service. I just want it back. NOW. I had ...

  • Casual Listener
  • Look. I posted about this yesterday. I sent emails, I posted on the forums, I WOULD call but there's no number for me TO call to get my money back.   You guys took $20 of my money for me UNS...
  • Sam
  • Spotify
  • 270 Views
  • 3 replies
  • 0 likes
  • 270 Views
  • 3 replies
  • 0 likes

Disappearance of songs

Lost a lot of songs in my playlist . They are old Hindi songs . Please help !

  • Newbie
  • Lost a lot of songs in my playlist . They are old Hindi songs . Please help !
  • Jude
  • Spotify Legend
  • 406 Views
  • 3 replies
  • 1 likes
  • 406 Views
  • 3 replies
  • 1 likes

Cancelled account

I've seen a few people have had the same problem. I cancelled my account last month and was just charged. I went to the subscription page and cancelled my account AGAIN. Why is there now contact number? I've also read that people do not receive respo...

  • Newbie
  • I've seen a few people have had the same problem. I cancelled my account last month and was just charged. I went to the subscription page and cancelled my account AGAIN. Why is there now contact numb...
  • AshleyJoy
  • Casual Listener
  • 194 Views
  • 2 replies
  • 0 likes
  • 194 Views
  • 2 replies
  • 0 likes

im using the free version, but exactly is my limit?...also been a member for a good few years...

can anyone tell me my limit is? as one minute i have an hour or so, then one minute a have 30 mins, the bar at the top never seems to be accurate? arrrgghhhh!!!!!

  • Newbie
  • can anyone tell me my limit is? as one minute i have an hour or so, then one minute a have 30 mins, the bar at the top never seems to be accurate?   arrrgghhhh!!!!!
  • Rocio
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

only pay for 1 month via paypal?

is this possible? i want only 1 month and i dont want it to autorenew at the end, i just dont want to have to deal with canceling it on a certain day. id like it as hassle free as possible

  • Newbie
  • is this possible? i want only 1 month and i dont want it to autorenew at the end, i just dont want to have to deal with canceling it on a certain day. id like it as hassle free as possible
  • meahtenoha
  • Spotify
  • 2387 Views
  • 1 replies
  • 0 likes
  • 2387 Views
  • 1 replies
  • 0 likes

reset devices please

Hi, I've reflashed both my HTC One X and my Asus Transformer during the weekend and now can't disconnect any devices in order to sync my iPod which I was hoping on using for work tomorrow (it's already 8:45PM here, would like to sync before bed. rega...

  • Visitor
  • Hi, I've reflashed both my HTC One X and my Asus Transformer during the weekend and now can't disconnect any devices in order to sync my iPod which I was hoping on using for work tomorrow (it's alrea...
  • meahtenoha
  • Spotify
  • 334 Views
  • 4 replies
  • 0 likes
  • 334 Views
  • 4 replies
  • 0 likes

Accidental Payment

Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, can I cancel this payment or change it to £5 with p...

  • Newbie
  • Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, ...
  • MattSuda
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Android App in Free Trail mode, though downloaded after I paid for Spotify Premium

I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with Facebook. Tried uninstalling and reinstalling the ...

  • Visitor
  • I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Changing country

Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried to change my country but still Spotify will not acce...

  • Newbie
  • Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried t...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Need to change how I log in because of work firewall-no Facebook access

I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting the firewall taken down is not an option). How can I...

  • Newbie
  • I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting t...
  • Liam
  • Community Legend
  • 211 Views
  • 2 replies
  • 0 likes
  • 211 Views
  • 2 replies
  • 0 likes

Won't Show Top Artists or Tracks, Even After I've Checked the Boxes in Preferences

My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a playlist of my top artists and songs, it doesn't s...

  • Newbie
  • My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a...
  • 896 Views
  • 0 replies
  • 1 likes
  • 896 Views
  • 0 replies
  • 1 likes

Premium problems

I have upgraded to spotify premium recently through my laptop and paid via PayPal and a receipt email came through, however despite it working on my laptop and saying I have premium on my iPhone the trial has ran out and now it only says I am on the ...

  • Casual Listener
  • I have upgraded to spotify premium recently through my laptop and paid via PayPal and a receipt email came through, however despite it working on my laptop and saying I have premium on my iPhone the ...
  • Georgemontagu
  • Casual Listener
  • 512 Views
  • 3 replies
  • 0 likes
  • 512 Views
  • 3 replies
  • 0 likes

Discounted rates of any sorts?

So I've paid for spotify premium for a lil while now and recently decided to just cancel it, mainly because for $10 a month, I feel like this just isn't worth it. I'll happily pay for the service to stream music to my phone (which I might add is the ...

  • Newbie
  • So I've paid for spotify premium for a lil while now and recently decided to just cancel it, mainly because for $10 a month, I feel like this just isn't worth it.   I'll happily pay for the ...
  • user-removed
  • Not applicable
  • 474 Views
  • 1 replies
  • 2 likes
  • 474 Views
  • 1 replies
  • 2 likes

Still saying I have a trial even though I have Premium

I have purchased a Spotify Premium account but on my iPhone it still says I have a trial, any idea why?

  • Casual Listener
  • I have purchased a Spotify Premium account but on my iPhone it still says I have a trial, any idea why?
  • Sam
  • Spotify
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

account disabled

Greetings! My Spotify account has been disabled, and i fear that it is because my primary credit card was stolen, and i had it deactivated. Since then i have been unable to access my account. I would love to re-sign up for spotify premium. I just can...

  • Casual Listener
  • Greetings! My Spotify account has been disabled, and i fear that it is because my primary credit card was stolen, and i had it deactivated. Since then i have been unable to access my account. &nb...
  • taywilliams
  • Casual Listener
  • 1104 Views
  • 2 replies
  • 0 likes
  • 1104 Views
  • 2 replies
  • 0 likes

HELP ME PLEASE :(

Some one else is listening my spotify because I forgot my spotify online in some guy's computer. Now I can't listen music when he is listening... Any help here? Not so cool

  • Newbie
  • Some one else is listening my spotify because I forgot my spotify online  in some guy's computer. Now I can't listen music when he is listening... Any help here? Not so cool 😞
  • Sam
  • Spotify
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes

Upgrade to premium hasn't registered

Hi there, I recently upgraded my account from Free user to Premium. When I purchased it the site was telling me I could upgrade unless I logged into my desktop NOT as an administrator. I set a new user and tried again but now can't get back to the do...

  • Newbie
  • Hi there,   I recently upgraded my account from Free user to Premium. When I  purchased it the site was telling me I could upgrade unless I logged into my desktop NOT as an administrato...
  • Richard
  • Community Legend
  • 195 Views
  • 2 replies
  • 0 likes
  • 195 Views
  • 2 replies
  • 0 likes

Solved!! CHARGED TWO TIMES FOR CANCELLING MY SUBSCRIPTION!!

SOMEONE NEEDS TO STOP THESE PAYMENTS. THIS IS GOING TO PUT MY ACCOUNT INTO NEGATIVE NUMBERS. WHY IS THERE NO HELP LINE TELEPHONE NUMBER?! How can you people run a business like this? I'm taking my business elsewhere I want my money BACK. I want a REF...

  • Casual Listener
  • SOMEONE NEEDS TO STOP THESE PAYMENTS. THIS IS GOING TO PUT MY ACCOUNT INTO NEGATIVE NUMBERS.   WHY IS THERE NO HELP LINE TELEPHONE NUMBER?!   How can you people run a business like ...
  • Richard
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes