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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9839 Views
  • 3 replies
  • 9 likes
  • Security
  • 9839 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492207 Views
  • 981 replies
  • 111 likes
  • Account
  • 492207 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213486 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213486 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122452 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122452 Views
  • 72 replies
  • 12 likes

Account says abroad but i never went anywhere

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using spotify for less than a month and have not left the country at all yet, I cannot lo...

  • Casual Listener
  • Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been usi...
  • OneByBoo
  • Roadie
  • 823 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 823 Views
  • 4 replies
  • 0 likes

Spotify PREMIUM stops playing after each song

Dear all, my Spotify PREMIUM stops playing after each song.I am paying since one year my premium account, but it does not work as promised by spotify website. Can someone help me? Could I ask the money back to spotify? Thanks

  • Casual Listener
  • Dear all,   my Spotify PREMIUM stops playing after each song. I am paying since one year my premium account, but it does not work as promised by spotify website.    Can someo...
  • kica
  • Visitor
  • 21463 Views
  • 11 replies
  • 1 likes
  • 21463 Views
  • 11 replies
  • 1 likes

Someone uses other user's accounts to increase his follower count.

PlanFreeCountryTurkeyDevice(HTC ONE M8)Operating System(Android 6.0) My Question or IssueYesterday I noticed that my account was using by someone. He was using Chrome to listen music but I never use Chrome. Then I saw an advertisement in Spanish but ...

  • Newbie
  • Plan Free Country Turkey Device (HTC ONE M8) Operating System (Android 6.0)   My Question or Issue Yesterday I noticed that my account was using by someone. He was using Chrome to list...
  • Luan
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • Security
  • 372 Views
  • 1 replies
  • 0 likes

Spotify Google Account

Gestern habe ich mich auf meinem Handy mit einem neuen Google Konto angemeldet, jetzt ist Spotify weg und wenn ich die App neu herunterladen möchte steht dort "Authentifizierung erforderlich. Du musst dich in deinem Google-Konto einloggen". Jedoch mö...

  • Visitor
  • Gestern habe ich mich auf meinem Handy mit einem neuen Google Konto angemeldet, jetzt ist Spotify weg und wenn ich die App neu herunterladen möchte steht dort  "Authentifizierung  erforderl...
  • Luan
  • Spotify Star
  • 536 Views
  • 1 replies
  • 0 likes
  • Account
  • 536 Views
  • 1 replies
  • 0 likes

redeemed a code successfully but sudenly it has desapeared

PlanPremiumCountryPortugalDeviceGalaxy S7 Edge, Macbook Pro, Omen HpOperating SystemAndroid, MacOS, Windows 10 I've redeemed a code of 3 months subscription and it worked, I've received the screen saying that the code was successfully aplied, I've ev...

  • Casual Listener
  • Plan Premium Country Portugal Device Galaxy S7 Edge, Macbook Pro, Omen Hp Operating System Android, MacOS, Windows 10   I've redeemed a code of 3 months subscription and it worked, I've...
  • OneByBoo
  • Roadie
  • 788 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 788 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do I find out what email I have registered to my premium account?

Premium planU.S.A. MacBook Air 2014(ish0Samsung Galaxy Note8 Hello,I have an account where I pay for the premium services. However, the other day I was logged out on all devices and could not remember my password for that account. I requested to chan...

  • Visitor
  • Premium plan U.S.A.   MacBook Air 2014(ish0 Samsung Galaxy Note8   Hello, I have an account where I pay for the premium services. However, the other day I was logged out on all devic...
  • Petya
  • Community Legend
  • 1106 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1106 Views
  • 3 replies
  • 0 likes

Still Waiting on my Google Home Mini

Im not sure if this is the correct place to post this but I have already contacted Google and they said it is out of their hands and a spotify issue. Basically I ordered my Google Home Mini on 11/1/18 and Im still waiting on it. It says it shipped an...

  • Casual Listener
  • Im not sure if this is the correct place to post this but I have already contacted Google and they said it is out of their hands and a spotify issue. Basically I ordered my Google Home Mini on 11/1/1...
  • PeachBlues
  • Newbie
  • 2273 Views
  • 6 replies
  • 0 likes
  • Other
  • 2273 Views
  • 6 replies
  • 0 likes

Changed email on facebook, spotify show old one on account

I changed my email on Facebook, but spotify displays my old one on my account. Is there anyway that it can be changed to display my new? Not really issue, but it bugs me

  • Visitor
  • I changed my email on Facebook, but spotify displays my old one on my account. Is there anyway that it can be changed to display my new? Not really issue, but it bugs me
  • user-removed
  • Not applicable
  • 625 Views
  • 2 replies
  • 0 likes
  • Account
  • 625 Views
  • 2 replies
  • 0 likes

Someone else using my account

PlanPremiumCountryUSDeviceiPhone 10Operating SystemiOS 10 My Question or IssueI think someone else is using my account. I have random albums listed in the Recently Played section, albums I can’t even pronounce. I changed my password, but they are sti...

  • Visitor
  • Plan Premium Country US Device iPhone 10 Operating System iOS 10   My Question or Issue I think someone else is using my account. I have random albums listed in the Recently Played sec...
  • OneByBoo
  • Roadie
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
  • 375 Views
  • 1 replies
  • 0 likes

Spotify Family

Premium familyCountry: FranceDevice: Apple (computers and smartphones) Where can I find the adhesion date of each members of my family account?Regards,Lucas

  • Casual Listener
  • Premium family Country: France Device: Apple (computers and smartphones)   Where can I find the adhesion date of each members of my family account? Regards, Lucas  
  • Billy-J
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution One facebook-two spotify accounts

Greetings. First of all I will discribe the situation as much as I can do and all obstacles. 1. I registered Spotify account with Facebook, long time ago, got premium, still using that with many liked songs, playlists and etc. and I want keep that ju...

  • Casual Listener
  • Greetings.  First of all I will discribe the situation as much as I can do and all obstacles.  1. I registered Spotify account with Facebook, long time ago, got premium, still using that ...
  • Petya
  • Community Legend
  • 1150 Views
  • 3 replies
  • 0 likes
  • Account
  • 1150 Views
  • 3 replies
  • 0 likes

Solved!! Can't login

PlanPremiumCountryNLDevicePC and phoneOperating SystemAndroid , Windows My Question or IssueI have an account, for which I activated 3 months free Premium. I recently bought a new PC and tried to log in. No username worked, nor did any of my emails (...

  • Visitor
  • Plan Premium Country NL Device PC and phone Operating System Android , Windows   My Question or Issue I have an account, for which I activated 3 months free Premium. I recently bought ...
  • OneByBoo
  • Roadie
  • 1428 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1428 Views
  • 3 replies
  • 0 likes

Two premium accounts registered in the same E-Mail adress

A few years back I made a Spotify account by binding it to my Facebook account - that I deleted last year. When I tried to use Spotify again last month I realized I no longer had access to my old account so instead I made a new one with the same e-ma...

  • Visitor
  • A few years back I made a Spotify account by binding it to my Facebook account - that I deleted last year. When I tried to use Spotify again last month I realized I no longer had access to my old acc...
  • OneByBoo
  • Roadie
  • 349 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 349 Views
  • 1 replies
  • 0 likes

Registered but Incorrect Password

Hi, Please help me to access my friends account that has been registered to Spotify but when I tried to login and get premium, I encountered an error saying that the password is incorrect. Kindly advise on how to fix this problem. Thank you! Br,Aki

  • Newbie
  • Hi,   Please help me to access my friends account that has been registered to Spotify but when I tried to login and get premium, I encountered an error saying that the password is incorrect. K...
  • Jacob
  • Community Legend
  • 614 Views
  • 1 replies
  • 0 likes
  • Account
  • 614 Views
  • 1 replies
  • 0 likes

Solved!! My username won't show up on search

Hi! My account stoped showing up on searches. It wont find neither by username or real name. It was working just fine and suddenly it just stopped. I can still get there but I have to find a playlist first and then going to the profile. The account i...

  • Regular
  • Hi! My account stoped showing up on searches. It wont find neither by username or real name. It was working just fine and suddenly it just stopped. I can still get there but I have to find a playlist...
  • belarchi
  • Casual Listener
  • 8798 Views
  • 8 replies
  • 0 likes
  • Account
    Other
  • 8798 Views
  • 8 replies
  • 0 likes

Account Hacked, No Response

PlanPremium Family PlanCountryUnited StatesDeviceiPhonesOperating SystemWindows 10 and Mac My Question or IssueSomeone has hacked the plan member account to my Spotify Premium Family plan by changing the email and password associated with that accoun...

  • Visitor
  • Plan Premium Family Plan Country United States Device iPhones Operating System Windows 10 and Mac   My Question or Issue Someone has hacked the plan member account to my Spotify Premiu...
  • Luan
  • Spotify Star
  • 565 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 565 Views
  • 1 replies
  • 0 likes

Private messages have disappeared

Here in the Spotify Community, all of my private messages have disappeared, both those I sent and those I received. When I click on , I get a screen that says "Private Messages," but there are no messages listed, and no links for or or or anything...

  • Roadie
  • Here in the Spotify Community, all of my private messages have disappeared, both those I sent and those I received. When I click on <messages>, I get a screen that says "Private Messages," but ...
  • olivia_garth
  • Gig Goer
  • 1131 Views
  • 5 replies
  • 0 likes
  • Other
  • 1131 Views
  • 5 replies
  • 0 likes

My friend's spotify is not playing anymore and password reset email is not arriving

She has Premium Plan in Germany.Service stopped working.Known User ID and email but password reset emails are not arriving.Service stopped working on Amazon Echo and Android phone.Send password reset emails NOW or she will cancel this service and req...

  • Casual Listener
  • She has Premium Plan in Germany. Service stopped working. Known User ID and email but password reset emails are not arriving. Service stopped working on Amazon Echo and Android phone. Send passwo...
  • Luan
  • Spotify Star
  • 542 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 542 Views
  • 5 replies
  • 0 likes

Solved!! Pay for Spotify Family for a year upfront

Is it possible to pay for Spotify Family upfront for a whole year, the same way it is for premium?

  • Newbie
  • Is it possible to pay for Spotify Family upfront for a whole year, the same way it is for premium?    
  • rmarier
  • Newbie
  • 5349 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 5349 Views
  • 3 replies
  • 0 likes

Greyed Out

Good afternoon I am sure this has been covered but I cannot find the actual answer. I have a premium account, am based in the UK and generally use iPhones and iPads, as well as a connected Alexa, for playback. Gerry Cinnamon has been available to me,...

  • Visitor
  • Good afternoon   I am sure this has been covered but I cannot find the actual answer.  I have a premium account, am based in the UK and generally use iPhones and iPads, as well as a ...
  • OneByBoo
  • Roadie
  • 580 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 580 Views
  • 1 replies
  • 0 likes