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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Newbie
  • 393308 Views
  • 935 replies
  • 107 likes
  • Account
  • 393308 Views
  • 935 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169828 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169828 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98549 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98549 Views
  • 68 replies
  • 10 likes

Cannot login or reset password

PlanPremiumCountryAustraliaDeviceiPhone 8+ Operating SystemiOS 12.3.1I went into my Spotify app yesterday (28/05/19) and I had been logged out. I put in the password which I am certain is the correct password but it did not let me login. I tried appl...

  • Visitor
  •   Plan Premium Country Australia Device iPhone 8+  Operating System iOS 12.3.1 I went into my Spotify app yesterday (28/05/19) and I had been logged out. I put in the password whic...
  • JBayudz
  • Composer
  • 1111 Views
  • 3 replies
  • 0 likes
  • Account
  • 1111 Views
  • 3 replies
  • 0 likes

Possible account breach or use for botting

PlanFreeCountryNew ZealandDevicePC, iPhone SEOperating SystemWindows 10, iOS 12.2 My Question or IssueSo starting about 2 days i noticed activity on my account that wasnt made by me. It seems that whenever i am offline or inactive for a large period ...

  • Newbie
  • Plan Free Country New Zealand Device PC, iPhone SE Operating System Windows 10, iOS 12.2   My Question or Issue So starting about 2 days i noticed activity on my account that wasnt mad...
  • OneByBoo
  • Roadie
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Security
  • 366 Views
  • 1 replies
  • 0 likes

Can not log in or reset password

Hi I have been using Spotify premium for over two years and now have a Spotify Family plan. Everyone on my plan has no trouble logging in, but when I try to log in it says that I have the wrong username or password. When I try resetting this password...

  • Visitor
  • Hi I have been using Spotify premium for over two years and now have a Spotify Family plan. Everyone on my plan has no trouble logging in, but when I try to log in it says that I have the wrong usern...
  • OneByBoo
  • Roadie
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 390 Views
  • 1 replies
  • 0 likes

[Windows] Universal App for Windows 10 (UWP)

PlanPremiumCountryUSA DeviceLenovo Laptop 1X CarbonOperating SystemWindows 10 Pro My Question or IssueI've tried numerous times to logon to this laptop and the screen just darkens and doesn't react to any other commands. When I try the Facebook logon...

  • Newbie
  •   Plan Premium Country USA   Device Lenovo Laptop 1X Carbon Operating System Windows 10 Pro   My Question or Issue I've tried numerous times to logon to this laptop and the...
  • OneByBoo
  • Roadie
  • 463 Views
  • 1 replies
  • 0 likes
  • Login
  • 463 Views
  • 1 replies
  • 0 likes

Scary email

So today I receive this email and it kinda bothers me cause I feel that my account was compormised by someone. I always make sure that I only log on in my devices to prevent this kind of problem. If this is some sort of security enhancing from spotif...

  • Casual Listener
  • So today I receive this email and it kinda bothers me cause I feel that my account was compormised by someone. I always make sure that I only log on in my devices to prevent this kind of problem. If ...
  • Billy-J
  • Spotify Star
  • 772 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
    Security
  • 772 Views
  • 3 replies
  • 0 likes

How Can I Change My Dispay Name

I connected to Facebook and Spotify changed my display name to my Facebook name (which is my real name). I want to change it back for privacy reasons but I can't figure out how to. I already tried disconnecting from Facebook and logging out and back ...

  • Casual Listener
  • I connected to Facebook and Spotify changed my display name to my Facebook name (which is my real name). I want to change it back for privacy reasons but I can't figure out how to. I already tried di...
  • JBayudz
  • Composer
  • 393 Views
  • 3 replies
  • 1 likes
  • Account
  • 393 Views
  • 3 replies
  • 1 likes

Cancel a subscription on an account that doesn't exist

PlanPremiumCountryBrazilOperating SystemAndroid/ Desktop My Question or IssueI had a Premium account synced with Facebook for a year, but I ended up deleting the e-mail linked to the Facebook account and then months later Facebook banned my accountI ...

  • Visitor
  •   Plan Premium Country Brazil Operating System Android/ Desktop   My Question or Issue I had a Premium account synced with Facebook for a year, but I ended up deleting the e-mail l...
  • JBayudz
  • Composer
  • 514 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 514 Views
  • 1 replies
  • 1 likes

npieper (NatalieP_Mesa)

PlanPremiumCountryUSDeviceiPhone 8+Operating System My Question or Issue

  • Regular
  • Plan Premium Country US Device iPhone 8+ Operating System   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
  • 276 Views
  • 1 replies
  • 0 likes

My old premium account

hello,I can’t log into my old premium account. The email address I'm paying for spotify does not seem to be my email address for the account. how should I log in? I cant find the Name or E-Mail Address.thank you for help.

  • Newbie
  • hello, I can’t log into my old premium account. The email address I'm paying for spotify does not seem to be my email address for the account. how should I log in? I cant find the Name or E-Mail Add...
  • Billy-J
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Can’t access email to reset password

I have a premium account and my Spotify app logged out randomly. I can’t log back in because I don’t remember my password and I don’t have access to that email anymore for a password reset. PlanPremiumCountryUS Deviceiphone 8Operating System My Quest...

  • Visitor
  • I have a premium account and my Spotify app logged out randomly. I can’t log back in because I don’t remember my password and I don’t have access to that email anymore for a password reset.  &n...
  • Luan
  • Spotify Star
  • 3411 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 3411 Views
  • 3 replies
  • 0 likes

Solved!! Publicidada mal elegida

La publicidad es una basura, es una porquería, está mal elegida. Me la paso escuchando power metal, metal sinfónico, metal progresivo y me publicita cumbia, trap, reggaeton y toda esa mugre que no sirve para nada. Arreglen el algoritmo de publicidad,...

  • Newbie
  • La publicidad es una basura, es una porquería,  está mal elegida. Me la paso escuchando power metal, metal sinfónico,  metal progresivo y me publicita cumbia, trap, reggaeton y toda esa m...
  • Luan
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • Free
  • 488 Views
  • 1 replies
  • 0 likes

Passwords that contain 'x' between 2 numbers (e.g. 3x5) don't work on Android or iOS

I have both an iPhone XR and a Samsung Galaxy S9 (both on latest OS & Spotify Versions).This seems to be a recent problem, but my password contained an 'x' in between 2 numbers (e.g. 3x5) and it looks like your password field is automatically convert...

  • Casual Listener
  • I have both an iPhone XR and a Samsung Galaxy S9 (both on latest OS & Spotify Versions). This seems to be a recent problem, but my password contained an 'x' in between 2 numbers (e.g. 3x5) and...
  • Jᴀᴄᴋ
  • Roadie
  • 339 Views
  • 3 replies
  • 0 likes
  • Login
  • 339 Views
  • 3 replies
  • 0 likes

Recently Played says I’ve listened to things I haven’t— but my account Has only one device

Plan: PremiumCountry: United StatesDevice: iPhone SEOperating System: iOS 10My Question or Issue: Recently Played keeps showing me things I have definitely not listened to. I’ve changed my password multiple times and even disconnected my computer fro...

  • Newbie
  • Plan: Premium Country: United States Device: iPhone SE Operating System: iOS 10 My Question or Issue: Recently Played keeps showing me things I have definitely not listened to. I’ve changed my pa...
  • ListenToGlobal
  • Composer
  • 533 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 533 Views
  • 1 replies
  • 0 likes

My account has a strange name and won't connect to facebook

PlanPremiumCountryPortugalDeviceAllOperating SystemW10 and Android My Question or IssueHi, I got 2 problems with my account:1. my account has a weird name, random numbers, and I can't change the name. 2. How can I connect it to Facebook?? Under Socia...

  • Visitor
  • Plan Premium Country Portugal Device All Operating System W10 and Android   My Question or Issue Hi,  I got 2 problems with my account: 1. my account has a weird name, random nu...
  • user-removed
  • Not applicable
  • 297 Views
  • 2 replies
  • 0 likes
  • Account
  • 297 Views
  • 2 replies
  • 0 likes

Solved!! Account information lost

Premium planosx appweb player app Even after reinstalling spotify OSX app my playlists are all missing, the ability to play an album is gone, it only plays one song then goes to a radio station that isn't mine. My account is showing up as just a numb...

  • Casual Listener
  • Premium plan osx app web player app   Even after reinstalling spotify OSX app my playlists are all missing, the ability to play an album is gone, it only plays one song then goes to a radio ...
  • MichaelWClark
  • Casual Listener
  • 1660 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1660 Views
  • 4 replies
  • 0 likes

Linking Accounts

PlanFree & PremiumCountryUKDeviceiPhone 7 & laptopOperating SystemWindowsMy Question or Issuehi all,I have an account which was set up through Facebook and I had been on premium, I stopped it and it is still "live" and accessible but is just "free" r...

  • Newbie
  • Plan Free & Premium Country UK Device iPhone 7 & laptop Operating System Windows My Question or Issue hi all, I have an account which was set up through Facebook and I had been on p...
  • OneByBoo
  • Roadie
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
  • 364 Views
  • 1 replies
  • 0 likes

Google Home Mini still not delivered after Redeem

PlanPremiumCountryCanadaDeviceS9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBack on April 11, I went through the process to get the google home mini. I received an email later to redeem the article which I did. I got t...

  • Casual Listener
  • Plan Premium Country Canada Device S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Back on April 11, I went through the process to get the googl...
  • Laminejr
  • Casual Listener
  • 669 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 669 Views
  • 5 replies
  • 0 likes

My account with Premium was logged out after an update on May 7th and now I can't get back in

So to preface, I only use Spotify on my android phone, when I first started to use Spotify I don't believe it asked me to create a username/password (Started using the app sometime around May 2018.) I signed up for Premium on April 1st of this year a...

  • Visitor
  • So to preface, I only use Spotify on my android phone, when I first started to use Spotify I don't believe it asked me to create a username/password (Started using the app sometime around May 2018.) ...
  • Billy-J
  • Spotify Star
  • 1341 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1341 Views
  • 5 replies
  • 0 likes

Solved!! Random log-out & can't recover password

Hello! This isn't regarding my own account, it's about my girlfriends account. Yesterday her app kept pausing and stuttering, which was odd. Then when playing music this morning she got logged out of the app entirely, and then it wouldn't let her sig...

  • Casual Listener
  • Hello! This isn't regarding my own account, it's about my girlfriends account. Yesterday her app kept pausing and stuttering, which was odd. Then when playing music this morning she got logged out of...
  • Loopsie
  • Casual Listener
  • 996 Views
  • 2 replies
  • 0 likes
  • Account
  • 996 Views
  • 2 replies
  • 0 likes

Solved!! Can't delete my account

I can't delete my account through the support page (https://support.spotify.com/us/contact-spotify-support/).I select "Account" -> "I want to close my account permanently", and select "Close Account" in Step 3, but it kept taking me back to Step 1......

  • Visitor
  • I can't delete my account through the support page (https://support.spotify.com/us/contact-spotify-support/). I select "Account" -> "I want to close my account permanently", and select "Close Acc...
  • user-removed
  • Not applicable
  • 9890 Views
  • 12 replies
  • 0 likes
  • Account
  • 9890 Views
  • 12 replies
  • 0 likes