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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287407 Views

529 replies

34 likes

Account
Free
  • 287407 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13624 Views

6 replies

11 likes

Security
  • 13624 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540258 Views

990 replies

114 likes

Account
  • 540258 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129600 Views

74 replies

12 likes

Account
Login
Premium
  • 129600 Views
  • 74 replies
  • 12 likes

Disable purchasing

Is there any way to completely disable purchasing on my spotify account? Not just hiding the button, completely disabling it. I plan to go on to premium and I buy music from other sources any way. Seems like it is way too easy to purchase, should at ...

Newbie

Is there any way to completely disable purchasing on my spotify account? Not just hiding the button, completely disabling it. I plan to go on to premium and I buy music from other sources any way. Se...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Reset Facebook Music page?

In the past, having used Spotify a lot, I've often accidentally left Spotify on overnight etc. and so many artists have a disproportionate amount of plays. These all show up on my Facebook's Music page. How do I reset this page and start afresh?

Casual Listener

In the past, having used Spotify a lot, I've often accidentally left Spotify on overnight etc. and so many artists have a disproportionate amount of plays. These all show up on my Facebook's Music pa...

David

Spotify Legend

287 Views

2 replies

0 likes

  • 287 Views
  • 2 replies
  • 0 likes

HELP! Can't access playlist offline.

Up until last weekend, I have been able to listen to my playlist offline (subscribe because our cabin doesn't have an internet connection.) I am not getting a message that says my 30 hours of offline use have expired. I have been using the offline mo...

Music Fan

Up until last weekend, I have been able to listen to my playlist offline (subscribe because our cabin doesn't have an internet connection.) I am not getting a message that says my 30 hours of offline...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

I cant buy a premium, Keep getting errors, HELP!

This is the error I am getting after trying to renew my premium, I had to change my payment info, And Ive done almost anything I can to fix this, But I keep ending up here! Someone please help!

Casual Listener

This is the error I am getting after trying to renew my premium, I had to change my payment info, And Ive done almost anything I can to fix this, But I keep ending up here! Someone please help!

Sam

Spotify

642 Views

4 replies

0 likes

  • 642 Views
  • 4 replies
  • 0 likes

Charged twice for resubscribing and then unsubscribing. ACTION PLEASE.

Look. I posted about this yesterday. I sent emails, I posted on the forums, I WOULD call but there's no number for me TO call to get my money back. You guys took $20 of my money for me UNSUBSCRIBING from your service. I just want it back. NOW. I had ...

Casual Listener

Look. I posted about this yesterday. I sent emails, I posted on the forums, I WOULD call but there's no number for me TO call to get my money back.   You guys took $20 of my money for me UNS...

Sam

Spotify

320 Views

3 replies

0 likes

  • 320 Views
  • 3 replies
  • 0 likes

Disappearance of songs

Lost a lot of songs in my playlist . They are old Hindi songs . Please help !

Newbie

Lost a lot of songs in my playlist . They are old Hindi songs . Please help !

Jude

Spotify Legend

480 Views

3 replies

1 likes

  • 480 Views
  • 3 replies
  • 1 likes

Cancelled account

I've seen a few people have had the same problem. I cancelled my account last month and was just charged. I went to the subscription page and cancelled my account AGAIN. Why is there now contact number? I've also read that people do not receive respo...

Newbie

I've seen a few people have had the same problem. I cancelled my account last month and was just charged. I went to the subscription page and cancelled my account AGAIN. Why is there now contact numb...

AshleyJoy

Casual Listener

219 Views

2 replies

0 likes

  • 219 Views
  • 2 replies
  • 0 likes

im using the free version, but exactly is my limit?...also been a member for a good few years...

can anyone tell me my limit is? as one minute i have an hour or so, then one minute a have 30 mins, the bar at the top never seems to be accurate? arrrgghhhh!!!!!

Newbie

can anyone tell me my limit is? as one minute i have an hour or so, then one minute a have 30 mins, the bar at the top never seems to be accurate?   arrrgghhhh!!!!!

Rocio

Spotify Legend

181 Views

1 replies

0 likes

  • 181 Views
  • 1 replies
  • 0 likes

only pay for 1 month via paypal?

is this possible? i want only 1 month and i dont want it to autorenew at the end, i just dont want to have to deal with canceling it on a certain day. id like it as hassle free as possible

Newbie

is this possible? i want only 1 month and i dont want it to autorenew at the end, i just dont want to have to deal with canceling it on a certain day. id like it as hassle free as possible

meahtenoha

Spotify

2412 Views

1 replies

0 likes

  • 2412 Views
  • 1 replies
  • 0 likes

reset devices please

Hi, I've reflashed both my HTC One X and my Asus Transformer during the weekend and now can't disconnect any devices in order to sync my iPod which I was hoping on using for work tomorrow (it's already 8:45PM here, would like to sync before bed. rega...

Visitor

Hi, I've reflashed both my HTC One X and my Asus Transformer during the weekend and now can't disconnect any devices in order to sync my iPod which I was hoping on using for work tomorrow (it's alrea...

meahtenoha

Spotify

370 Views

4 replies

0 likes

  • 370 Views
  • 4 replies
  • 0 likes

Accidental Payment

Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, can I cancel this payment or change it to £5 with p...

Newbie

Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, ...

MattSuda

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Android App in Free Trail mode, though downloaded after I paid for Spotify Premium

I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with Facebook. Tried uninstalling and reinstalling the ...

Visitor

I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with...

215 Views

0 replies

0 likes

  • 215 Views
  • 0 replies
  • 0 likes

Changing country

Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried to change my country but still Spotify will not acce...

Newbie

Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried t...

184 Views

0 replies

0 likes

  • 184 Views
  • 0 replies
  • 0 likes

Need to change how I log in because of work firewall-no Facebook access

I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting the firewall taken down is not an option). How can I...

Newbie

I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting t...

Liam

Community Legend

237 Views

2 replies

0 likes

  • 237 Views
  • 2 replies
  • 0 likes

Won't Show Top Artists or Tracks, Even After I've Checked the Boxes in Preferences

My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a playlist of my top artists and songs, it doesn't s...

Newbie

My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a...

956 Views

0 replies

1 likes

  • 956 Views
  • 0 replies
  • 1 likes

Premium problems

I have upgraded to spotify premium recently through my laptop and paid via PayPal and a receipt email came through, however despite it working on my laptop and saying I have premium on my iPhone the trial has ran out and now it only says I am on the ...

Casual Listener

I have upgraded to spotify premium recently through my laptop and paid via PayPal and a receipt email came through, however despite it working on my laptop and saying I have premium on my iPhone the ...

Georgemontagu

Casual Listener

559 Views

3 replies

0 likes

  • 559 Views
  • 3 replies
  • 0 likes

Discounted rates of any sorts?

So I've paid for spotify premium for a lil while now and recently decided to just cancel it, mainly because for $10 a month, I feel like this just isn't worth it. I'll happily pay for the service to stream music to my phone (which I might add is the ...

Newbie

So I've paid for spotify premium for a lil while now and recently decided to just cancel it, mainly because for $10 a month, I feel like this just isn't worth it.   I'll happily pay for the ...

user-removed

Not applicable

498 Views

1 replies

2 likes

  • 498 Views
  • 1 replies
  • 2 likes

Still saying I have a trial even though I have Premium

I have purchased a Spotify Premium account but on my iPhone it still says I have a trial, any idea why?

Casual Listener

I have purchased a Spotify Premium account but on my iPhone it still says I have a trial, any idea why?

Sam

Spotify

232 Views

2 replies

0 likes

  • 232 Views
  • 2 replies
  • 0 likes