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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 156233 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 156233 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10605 Views
  • 3 replies
  • 10 likes
  • Security
  • 10605 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 506628 Views
  • 985 replies
  • 112 likes
  • Account
  • 506628 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124453 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124453 Views
  • 74 replies
  • 12 likes

Cannot login

I enjoyed free premium over the weekend logging in w/ Facebook. I paid for premium this am. I have been charged And have my account #. However, When I login I am limited to radio only. I tried logging out and back in. I even uninstalled and installed...

  • Newbie
  • I enjoyed free premium over the weekend logging in w/ Facebook. I paid for premium this am. I have been charged And have my account #. However, When I login I am limited to radio only. I tried loggin...
  • Sam
  • Spotify
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

All of my playlists suddenly disappeared

Hey ! A couple of weeks ago suddenly all my playlists were gone. Very frustrating !!! I have used Premium with automatic renewal for years. What do I do ?

  • Visitor
  • Hey ! A couple of weeks ago suddenly all my playlists were gone. Very frustrating !!!  I have used Premium with automatic renewal for years. What do I do ?    
  • Sam
  • Spotify
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
  • 0 likes

Solved!! Accidentally deleted my playlist

Accidentally deleted my playlist titled Bryan. Is there a way to get it back? Thanks

  • Regular
  • Accidentally deleted my playlist titled Bryan. Is there a way to get it back? Thanks
  • Sam
  • Spotify
  • 1124 Views
  • 3 replies
  • 0 likes
  • 1124 Views
  • 3 replies
  • 0 likes

Spotify= Hustlers (NEED HELP!!)

Okay so i tried spotify premium trial, also got another month of premium. Decided i dont use spotify enough to pay for it. So i was going to cancell my subscription, but no. I cant at all, it says i type in wrong password but i dont.. I cant cancell ...

  • Casual Listener
  • Okay so i tried spotify premium trial, also got another month of premium. Decided i dont use spotify enough to pay for it. So i was going to cancell my subscription, but no. I cant at all, it says ...
  • Sam
  • Spotify
  • 637 Views
  • 5 replies
  • 0 likes
  • 637 Views
  • 5 replies
  • 0 likes

Trial ended today, Want to cancel Premium payment

My 30 day free trial of Spotify Premium ended today and when I looked in my PayPal it says Spotify USA Inc Uncleared -$9.99. I don't want to continue using Premium because it wasn't what I was expecting. Any way to reverse the $9.99 charge so it does...

  • Newbie
  • My 30 day free trial of Spotify Premium ended today and when I looked in my PayPal it says Spotify USA Inc Uncleared -$9.99. I don't want to continue using Premium because it wasn't what I was expect...
  • user-removed
  • Not applicable
  • 381 Views
  • 3 replies
  • 0 likes
  • 381 Views
  • 3 replies
  • 0 likes

bought a gift card that doesn't work

bought today a spotify card of 10euro's. But when i try to redeem the code it sais: De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct hebt ingevoerd. same as it doesn't work, what can I do because i want to listen my...

  • Newbie
  • bought today a spotify card of 10euro's.   But when i try to redeem the code it sais:   De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct hebt inge...
  • Richard
  • Community Legend
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

Changed my password - cannot log in on Android or Windows application. Web ok

I changed my password yesterday. Since then, I can only log into the website. I cannot log into my Windows or Android application. I have uninstalled and reinstalled both applications. Please advise.

  • Newbie
  • I changed my password yesterday.  Since then, I can only log into the website.  I cannot log into my Windows or Android application.   I have uninstalled and reinstalled both appli...
  • Richard
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Deleted Inbox and Starred Songs

Hey all, I originally downloaded Spotify on my home Macbook, and had a user account. I later used my PC work computer to sync my account to my Facebook. I listen to Spotify at work all day, and had several Starred Tracks and an Inbox of at least 50 s...

  • Newbie
  • Hey all,   I originally downloaded Spotify on my home Macbook, and had a user account. I later used my PC work computer to sync my account to my Facebook.   I listen to Spotify at w...
  • 403 Views
  • 0 replies
  • 0 likes
  • 403 Views
  • 0 replies
  • 0 likes

Deactivated FB and can't find my starred songs when I re-activated

If you deactivate your Fb account and come back on, do you lose all your starred songs? I had a lot and am super sad to find that I lost them. Any way to recover? Thanks

  • Newbie
  • If you deactivate your Fb account and come back on, do you lose all your starred songs? I had a lot and am super sad to find that I lost them.  Any way to recover?   Thanks
  • Stupify
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

[SOLVED] Empty playlists

Hi, This might be a stupid question but not one I can figure out. A while ago Spotify uninstalled itself from my computer, no idea how. I haven't been using it much recently due to the restrictions of the free account and the dire state of my bank ba...

  • Regular
  • Hi,    This might be a stupid question but not one I can figure out.    A while ago Spotify uninstalled itself from my computer, no idea how. I haven't been using it much ...
  • dc-
  • Regular
  • 2206 Views
  • 3 replies
  • 0 likes
  • 2206 Views
  • 3 replies
  • 0 likes

How to upgrade to premium

Hi! I would need help to upgrade to premium. Somehow in the personal data section US is set for me as default and I cannot change it. This might be the reason that when I'm trying to upgrade to premium it rejects my card which is (just as me) from Sw...

  • Newbie
  • Hi! I would need help to upgrade to premium. Somehow in the personal data section US is set for me as default and I cannot change it. This might be the reason that when I'm trying to upgrade to p...
  • Sam
  • Spotify
  • 1079 Views
  • 1 replies
  • 0 likes
  • 1079 Views
  • 1 replies
  • 0 likes

Help me please so I can join spotify premium

I am currently living in Spain with a credit card from Australia Or Gibraltar (uk). When entering my card details they are denied because my ISP is in Spain. Is it still possible to upgrade to premium?

  • Newbie
  • I am currently living in Spain with a credit card from Australia Or Gibraltar (uk). When entering my card details they are denied because my ISP is in Spain. Is it still possible to upgrade to premiu...
  • Sam
  • Spotify
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Upgraded to Premium, still can't use from abroad

Hi, I travel to countries that are not supported by Spotify, so decided to upgrade to the Premium account to eliminate the 14 days travel restriction.When I log in however, I still get error code 408 (Country does not match one set on your Profile. P...

  • Newbie
  • Hi,   I travel to countries that are not supported by Spotify, so decided to upgrade to the Premium account to eliminate the 14 days travel restriction. When I log in however, I still get err...
  • Sam
  • Spotify
  • 377 Views
  • 2 replies
  • 1 likes
  • 377 Views
  • 2 replies
  • 1 likes

Starred Music Gone

I recently re-installed Spotify on my computer. I logged back into my spotify and now all of my starred music is gone. Any advice as to how to recover them?Thank you!

  • Newbie
  • I recently re-installed Spotify on my computer. I logged back into my spotify and now all of my starred music is gone. Any advice as to how to recover them? Thank you!
  • Sam
  • Spotify
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Premium service playback issue

Upgraded to premium today after 48hr trial, worked fine during the 48hr trial period, now after upgrading I can not play any music on phone. Tried uninstall/reinstall, logging out and in with Facebook and spotify credentials, nothing. Please assist i...

  • Newbie
  • Upgraded to premium today after 48hr trial, worked fine during the 48hr trial period, now after upgrading I can not play any music on phone. Tried uninstall/reinstall, logging out and in with Faceboo...
  • Sam
  • Spotify
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

How do i delete the secondary account?

How do i delete the secondary account?     

  • Newbie
  • How do i delete the secondary account?     
  • Sam
  • Spotify
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Upgraded to unlimited, won't register on my device

I just upgraded to unlimited, but it still is operating as the free version on my iPad. I tried uninstalling spotty and reinstalling it...no luck. Help?

  • Newbie
  • I just upgraded to unlimited, but it still is operating as the free version on my iPad. I tried uninstalling spotty and reinstalling it...no luck. Help?
  • Sam
  • Spotify
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

My listening is being published on my wifes facebook page

Hi, my wife left her Facebook logged in on my Android tablet, when I established my Spotify account it must have confused it as its reporting what I'm listening to on her wall but I can't see it on mine. I seem to be able to log on using my Facebook ...

  • Newbie
  • Hi, my wife left her Facebook logged in on my Android tablet, when I established my Spotify account it must have confused it as its reporting what I'm listening to on her wall but I can't see it on m...
  • David
  • Spotify Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

I updated to premium but its not recognized on my computer or iPhone!

I just updated to spotify premium so i can use it on my iphone but it still keeps saying i need to update to premium.. Dont think my computer spotify has registered either..

  • Newbie
  • I just updated to spotify premium so i can use it on my iphone but it still keeps saying i need to update to premium..  Dont think my computer spotify has registered either.. 
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes