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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9961 Views
  • 3 replies
  • 9 likes
  • Security
  • 9961 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497245 Views
  • 982 replies
  • 112 likes
  • Account
  • 497245 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214243 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214243 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122797 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122797 Views
  • 72 replies
  • 12 likes

Starred Music Gone

I recently re-installed Spotify on my computer. I logged back into my spotify and now all of my starred music is gone. Any advice as to how to recover them?Thank you!

  • Newbie
  • I recently re-installed Spotify on my computer. I logged back into my spotify and now all of my starred music is gone. Any advice as to how to recover them? Thank you!
  • Sam
  • Spotify
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Premium service playback issue

Upgraded to premium today after 48hr trial, worked fine during the 48hr trial period, now after upgrading I can not play any music on phone. Tried uninstall/reinstall, logging out and in with Facebook and spotify credentials, nothing. Please assist i...

  • Newbie
  • Upgraded to premium today after 48hr trial, worked fine during the 48hr trial period, now after upgrading I can not play any music on phone. Tried uninstall/reinstall, logging out and in with Faceboo...
  • Sam
  • Spotify
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

How do i delete the secondary account?

How do i delete the secondary account?     

  • Newbie
  • How do i delete the secondary account?     
  • Sam
  • Spotify
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Upgraded to unlimited, won't register on my device

I just upgraded to unlimited, but it still is operating as the free version on my iPad. I tried uninstalling spotty and reinstalling it...no luck. Help?

  • Newbie
  • I just upgraded to unlimited, but it still is operating as the free version on my iPad. I tried uninstalling spotty and reinstalling it...no luck. Help?
  • Sam
  • Spotify
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

My listening is being published on my wifes facebook page

Hi, my wife left her Facebook logged in on my Android tablet, when I established my Spotify account it must have confused it as its reporting what I'm listening to on her wall but I can't see it on mine. I seem to be able to log on using my Facebook ...

  • Newbie
  • Hi, my wife left her Facebook logged in on my Android tablet, when I established my Spotify account it must have confused it as its reporting what I'm listening to on her wall but I can't see it on m...
  • David
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

I updated to premium but its not recognized on my computer or iPhone!

I just updated to spotify premium so i can use it on my iphone but it still keeps saying i need to update to premium.. Dont think my computer spotify has registered either..

  • Newbie
  • I just updated to spotify premium so i can use it on my iphone but it still keeps saying i need to update to premium..  Dont think my computer spotify has registered either.. 
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

'Lost' downloads

Hi...just joined today. Paid for bundle of 15 tracks. None of tracks on my list were without 'get' button. selected the 15 tracks. BUT my downloads list shows just one track title yet tells me I only have 5 left. 10 tracks have appeared in My Music f...

  • Newbie
  • Hi...just joined today. Paid for bundle of 15 tracks. None of tracks on my list were without 'get' button. selected the 15 tracks. BUT my downloads list shows just one track title yet tells me I only...
  • meahtenoha
  • Spotify
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium, big bug?

So i bought a subscription yesterday (spotfy premium) The thing is i can listen to the music on my mobile BUT when im listening on my computer i still have advertisments, cant listen in offline mode and cant sync music list to my iphone... WHY?!...

  • Casual Listener
  • So i bought a subscription yesterday (spotfy premium) The thing is i can listen to the music on my mobile BUT when im listening on my computer i still have advertisments, cant listen in offline mode ...
  • meahtenoha
  • Spotify
  • 2139 Views
  • 11 replies
  • 0 likes
  • 2139 Views
  • 11 replies
  • 0 likes

Downloads

How i put songs in download map??

  • Newbie
  • How i put songs in download map??
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

no way to log in

It is impossible to log in spotify anymore, i have not changed my password neither my user, I have been trying for months. Could you help me? Thanks,

  • Newbie
  • It is impossible to log in spotify anymore, i have not changed my password neither my user, I have been trying for months. Could you help me? Thanks,
  • meahtenoha
  • Spotify
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Somebody is using my old account and has bought premium on the account

Hello Spotify support! I have just found out that somebody is using my old account fredde165487 and have bought spotify premium on it. What can I do? I dont want people to use my account. Is there anyway to remove the account or close it? //Fredrik J...

  • Visitor
  • Hello Spotify support! I have just found out that somebody is using my old account fredde165487 and have bought spotify premium on it. What can I do? I dont want people to use my account. Is th...
  • meahtenoha
  • Spotify
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

unable to login with facebook account

I can't login to songify with my facebook account.The "busy" icon keeps on turning...I really want to use songify...

  • Casual Listener
  • I can't login to songify with my facebook account. The "busy" icon keeps on turning... I really want to use songify...
  • 542 Views
  • 0 replies
  • 0 likes
  • 542 Views
  • 0 replies
  • 0 likes

Remove people

I want NOBODY in my peoples list. End of story. Getting tired of the same old problem. I`m actually paying for Spotify and I want to be able to do this. It`s not a problem with WIMP, so give me ONE good reason why I should stick with Spotify if this ...

  • Casual Listener
  • I want NOBODY in my peoples list. End of story. Getting tired of the same old problem. I`m actually paying for Spotify and I want to be able to do this. It`s not a problem with WIMP, so give me ONE g...
  • frank1970
  • Casual Listener
  • 610 Views
  • 3 replies
  • 1 likes
  • 610 Views
  • 3 replies
  • 1 likes

cant download the iphone app for 3gs

Hi, I used to have the spotify app on my iphone as I got a gift subscription for 3 months, I then deleted it and have now decided to pay for a premium subscription myself but cant download the app this time, it says this app requires iOS 5. How can i...

  • Newbie
  • Hi, I used to have the spotify app on my iphone as I got a gift subscription for 3 months, I then deleted it and have now decided to pay for a premium subscription myself but cant download the app th...
  • JNateD
  • Newbie
  • 3777 Views
  • 7 replies
  • 0 likes
  • 3777 Views
  • 7 replies
  • 0 likes

Cancellation

Hi, today I created a Spotify Premium account, however I immediatley cancelled this account. Is there any way to be refunded for this, as I don't want to have to pay for a months use after cancelling the account minutes after its creation?

  • Newbie
  • Hi, today I created a Spotify Premium account, however I immediatley cancelled this account. Is there any way to be refunded for this, as I don't want to have to pay for a months use after cancelling...
  • meahtenoha
  • Spotify
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! unable to login

at the login page I see that I need a facebook account. I do not have a faceboek account, and don't want to have one. See below. Please give the opportunity for simple login, WITHOUT fb **uh-oh**. sorry.

spotify.JPG
  • Newbie
  • at the login page I see that I need a facebook account. I do not have a faceboek account, and don't want to have one. See below. Please give the opportunity for simple login, WITHOUT fb **uh-oh**. ...
  • user-removed
  • Not applicable
  • 716 Views
  • 1 replies
  • 0 likes
  • 716 Views
  • 1 replies
  • 0 likes

Where are my prefrences?!

I was having a problem with my Spotify account so I contacted somebody for help. They helped me, but there is still a problem in the way. The person from custemer support told me to go to my prefrences and disconnect from my Facebook account that way...

  • Newbie
  • I was having a problem with my Spotify account so I contacted somebody for help. They helped me, but there is still a problem in the way. The person from custemer support told me to go to my prefrenc...
  • meahtenoha
  • Spotify
  • 16666 Views
  • 1 replies
  • 0 likes
  • 16666 Views
  • 1 replies
  • 0 likes

facebook

how do i disconnect from facebook? i have scoured my spotify and facebook aswell as the faqs and nothing seems to give me the option to disconnect from facebook without effecting either of them, all i want is to separate the two

  • Newbie
  • how do i disconnect from facebook? i have scoured my spotify and facebook aswell as the faqs and nothing seems to give me the option to disconnect from facebook without effecting either of them, all ...
  • meahtenoha
  • Spotify
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Cant' logon on my iPhone anymore

For some reason when I try and logon to mt Premium subscription via my iPhone it now wont' recognise my password. In fact it says it doesnt' recognise my account. I wonder if anyone could advise how to correct this? Cheers, Colin

  • Casual Listener
  • For some reason when I try and logon to mt Premium subscription via my iPhone it now wont' recognise my password. In fact it says it doesnt' recognise my account. I wonder if anyone could advise how ...
  • meahtenoha
  • Spotify
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

How many songs that I listen to on spotify will appear on the public newsfeeds on facebook?

How many of the songs I listen to on Spotify will appear on the homepage/public newsfeed page on Facebook? Is it all of them or just a select few? A friend has complained that she is sick of reading about all the songs I have just listened to, and I ...

  • Casual Listener
  • How many of the songs I listen to on Spotify will appear on the homepage/public newsfeed page on Facebook? Is it all of them or just a select few? A friend has complained that she is sick of reading ...
  • 484 Views
  • 0 replies
  • 0 likes
  • 484 Views
  • 0 replies
  • 0 likes