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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1737 Views
  • 0 replies
  • 8 likes
  • Security
  • 1737 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446854 Views
  • 970 replies
  • 108 likes
  • Account
  • 446854 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199398 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199398 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108551 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108551 Views
  • 72 replies
  • 11 likes

So I can't change the FB account linked to Spotify?

A couple of weeks ago I deactivated my Facebook because I couldn't be bothered using it anymore, but since I had to have one to use Spotify, I made a new empty facebook account. About a week ago I canceled my premium subscription on my old account, b...

  • Newbie
  • A couple of weeks ago I deactivated my Facebook because I couldn't be bothered using it anymore, but since I had to have one to use Spotify, I made a new empty facebook account. About a week ago I ca...
  • Grayson
  • Roadie
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Where does the money from the download payments go?

I would be interested to use spotify to support my favourite artists by downloading their songs. What is the artist's share of the 0,60€ - 1,59€ payment per track? Obviously Spotify is entiteld to their share but the division should read right here o...

  • Music Fan
  • I would be interested to use spotify to support my favourite artists by downloading their songs.   What is the artist's share of the 0,60€ - 1,59€ payment per track? Obviously Spotify is entit...
  • Daniroc68
  • Newbie
  • 1239 Views
  • 3 replies
  • 0 likes
  • 1239 Views
  • 3 replies
  • 0 likes

Broken Pictures

"Pictures Of You" on Disc 1 of Disintegration by The Cure. It's a broken link (on your end). When I play it (from any device) it defaults to some live version. Can this be fixed? See image: D

  • Gig Goer
  • "Pictures Of You" on Disc 1 of Disintegration by The Cure.  It's a broken link (on your end).  When I play it (from any device) it defaults to some live version.  Can this be fixed? ...
  • user-removed
  • Not applicable
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Please delete my account.

I would like my account permanently deleted, please. I really liked Spotify when I first downloaded and became a member but now it is growing old and I would like something better! Thank you, Amber Hunt

  • Visitor
  • I would like my account permanently deleted, please. I really liked Spotify when I first downloaded and became a member but now it is growing old and I would like something better!   Thank y...
  • user-removed
  • Not applicable
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! help.......lost playlists

i upgraded to premium a few days ago and now most of my playlists are gone. and 1 in particular is incredibly important to me. I've read something about dual log ins or something? Heelppppp. Please. I'll do anything

  • Regular
  • i upgraded to premium a few days ago and now most of my playlists are gone.  and 1 in particular is incredibly important to me.  I've read something about dual log ins or something? Heelppp...
  • Sam
  • Spotify
  • 756 Views
  • 14 replies
  • 1 likes
  • 756 Views
  • 14 replies
  • 1 likes

User swap

I have a Spotify account which is linked with my Facebook (we'll call it SD). One evening, I've been to a friend's where I logged in on Spotify on his computer (he also have another account) so that I can play my playlists etc... Since then, he recei...

  • Newbie
  • I have a Spotify account  which is linked with my Facebook (we'll call it SD). One evening, I've been to a friend's where I logged in on Spotify on his computer (he also have another account) ...
  • Sam
  • Spotify
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Wrong email address

hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. please help

  • Newbie
  • hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. plea...
  • Faxman
  • Newbie
  • 649 Views
  • 2 replies
  • 0 likes
  • 649 Views
  • 2 replies
  • 0 likes

Solved!! 'song has been paused because you are logged in somewhere else'

Yesterday I kept getting this message saying 'song has been paused because you are logged in somewhere else' Today my account has changed from Spotify Free to Spotify Premium. Can anyone tell me how this could have happened? I didn't buy premium so I...

  • Casual Listener
  • Yesterday I kept getting this message saying 'song has been paused because you are logged in somewhere else'   Today my account has changed from Spotify Free to Spotify Premium.   Can a...
  • EkcoJF
  • Casual Listener
  • 873 Views
  • 10 replies
  • 0 likes
  • 873 Views
  • 10 replies
  • 0 likes

Premium stopped working

I got an e-mail that said I need to updated my expired credit card. I updated the card and logged back in and am not able to play on my iPhone. I've logged off and back on, reinstalled the app and still can't access music on my iPhone. Help please!

  • Casual Listener
  • I got an e-mail that said I need to updated my expired credit card. I updated the card and logged back in and am not able to play on my iPhone. I've logged off and back on, reinstalled the app and st...
  • Richard
  • Community Legend
  • 773 Views
  • 5 replies
  • 0 likes
  • 773 Views
  • 5 replies
  • 0 likes

Solved!! Request for money back

Hi Today is my 30th day for free premium subscription and you already charged me. I don't understand. I planned to cancel the subscription this morning but the charge was already in my account.

  • Newbie
  • Hi Today is my 30th day for free premium subscription and you already charged me.  I don't understand. I planned to cancel the subscription this morning but the charge was already in my acco...
  • user-removed
  • Not applicable
  • 1199 Views
  • 1 replies
  • 0 likes
  • 1199 Views
  • 1 replies
  • 0 likes

Can't log in with facebook

Trying to create a new account with facebook I am logged in to the faecbook account I am trying to registerI click "register" (under the details of the facebook account I am trying to register) Then I come to a new page that says "You do already have...

  • Newbie
  • Trying to create a new account with facebook   I am logged in to the faecbook account I am trying to register I click "register" (under the details of the facebook account I am trying to regi...
  • Meister
  • Casual Listener
  • 876 Views
  • 1 replies
  • 0 likes
  • 876 Views
  • 1 replies
  • 0 likes

Solved!! Premium Poof!

What happened?! ALL of my playlists are GONE and starred songs too. To top it off premium isn't working on any of my devices and it's a pain in the butt to log in. Seems like I'm not the only one having this issue and you should reimburse all of us. ...

  • Newbie
  • What happened?!   ALL of my playlists are GONE and starred songs too.  To top it off premium isn't working on any of my devices and it's a pain in the butt to log in.    Seems...
  • user-removed
  • Not applicable
  • 508 Views
  • 7 replies
  • 0 likes
  • 508 Views
  • 7 replies
  • 0 likes

Adding friends and what's my username

Hi. I downloaded Spotify yesterday, and when I did, it old me to connect to facebook to create an account. Now my friends who have had Spotify for awhile keep asking my what my username is and to add them. I don't have a username because I was never ...

  • Casual Listener
  • Hi. I downloaded Spotify yesterday, and when I did, it old me to connect to facebook to create an account. Now my friends who have had Spotify for awhile keep asking my what my username is and to add...
  • David
  • Spotify Legend
  • 770 Views
  • 1 replies
  • 0 likes
  • 770 Views
  • 1 replies
  • 0 likes

I AM CANCELLING MY ACCOUNT

I can not send this message through the contact form as spotify has somehow put someone elses email on my account or someone has hacked into my spotify account. Which is more than likely the reason it keeps telling my that my password is incorrect. P...

  • Newbie
  • I can not send this message through the contact form as spotify has somehow put someone elses email on my account or someone has hacked into my spotify account. Which is more than likely the reason i...
  • David
  • Spotify Legend
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Spotify Location Change

Hello, I just returned from studying abroad in Germany and am now back in the US. How can I change my location? I have a free account with Spotify. When I had to change my location to Germany, there seemed to be a quicker response time on here then e...

  • Music Fan
  • Hello,   I just returned from studying abroad in Germany and am now back in the US.  How can I change my location?  I have a free account with Spotify.  When I had to change m...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Solved!! 3 devices

Hi Please help I have spotify premium which I download to my iPad 3 which is fine I then download the app to my iPhone 4s again works fine, now my wife also has an iPhone 4s she download the app now the problem starts when you try to log in it automa...

  • Casual Listener
  • Hi Please help I have spotify premium which I download to my iPad 3 which is fine I then download the app to my iPhone 4s again works fine, now my wife also has an iPhone 4s she download the app n...
  • C3gle
  • Casual Listener
  • 395 Views
  • 2 replies
  • 0 likes
  • 395 Views
  • 2 replies
  • 0 likes

Solved!! Reclaiming my Paypal-payment

Hi, a few days ago I wanted to resubscribe for Spotify Unlimited. I signed in on the Spotify-Website and selected the subscription type. Afterwards I entered my password and went ahead. Unfortunately, my browser (Chrome) showed me an error page, sayi...

  • Casual Listener
  • Hi,   a few days ago I wanted to resubscribe for Spotify Unlimited. I signed in on the Spotify-Website and selected the subscription type. Afterwards I entered my password and went ahead. Un...
  • ituri
  • Casual Listener
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Reset account history.

Hi, is it possible to reset account playing history as you can in Last.fm? Some one from family used my account and now I am getting wierd suggestions that I am not interested in. Thank you!

  • Newbie
  • Hi, is it possible to reset account playing history as you can in Last.fm?   Some one from family used my account and now I am getting wierd suggestions that I am not interested in.  ...
  • licenced
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Any change in restrictions for free account?

I just signed up for the free account. I read somewhere that this gets restricted to 20h after 3 month. I could not find any info on that on the homepage. Is it true? Second. I says 14days of foreign use. But 14 days forever or per year?

  • Newbie
  • I just signed up for the free account. I read somewhere that this gets restricted to 20h after 3 month. I could not find any info on that on the homepage. Is it true? Second. I says 14days of forei...
  • licenced
  • Community Legend
  • 519 Views
  • 2 replies
  • 0 likes
  • 519 Views
  • 2 replies
  • 0 likes

changing the facebook account linked with my spotify account

Hi everyone I started my spotify account through spotify and not facebook, but after logging in at someones house a person changed it to his facebook somehow. how do i change it back to my own?

  • Visitor
  • Hi everyone   I started my spotify account through spotify and not facebook, but after logging in at someones house a person changed it to his facebook somehow.   how do i change it...
  • Richard
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes