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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413276 Views
  • 965 replies
  • 108 likes
  • Account
  • 413276 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180340 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180340 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101186 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101186 Views
  • 68 replies
  • 10 likes

Solved!! Discount for poor Students or Longer Subscription Modells?

Hello there, I am a german student, realy appreciate using Spotify it is. Are there any planes or possibilities out there to get a discount as a student or for signing for longer periods - lets say about one year or so.

  • Casual Listener
  • Hello there,   I am a german student, realy appreciate using Spotify it is. Are there any planes or possibilities out there to get a discount as a student or for signing for longer periods - l...
  • daniel987
  • Casual Listener
  • 1484 Views
  • 2 replies
  • 1 likes
  • 1484 Views
  • 2 replies
  • 1 likes

Spotify SUDDENLY hates me! "Can't withdraw funds due to an error"

my spotify just expired today "due to a payment error". without having touched anything. my paypal is active and connected to my bank account as normal. been paying for premium like this for over a year. when i try and re-assign my paypal in spotify'...

  • Regular
  • my spotify just expired today "due to a payment error".   without having touched anything. my paypal is active and connected to my bank account as normal.   been paying for premium like...
  • Sam
  • Spotify
  • 601 Views
  • 4 replies
  • 0 likes
  • 601 Views
  • 4 replies
  • 0 likes

Someone else is using my Spotify account!

Hi! I'm also having a problem with someone using my spotify account, I've changed password and so on. Is there any possibility of disconnecting all sessions on my account to? Thanks! Regards Edit: It would be a good feature if you could DC all connec...

  • Casual Listener
  • Hi!    I'm also having a problem with someone using my spotify account, I've changed password and so on.  Is there any possibility of disconnecting all sessions on my account to?&nb...
  • namxorg
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

spotify wrong account name..

hello!! i just logged in on my spotify en in the top left corner you see what your name is right.. there is a whole other name there then mine.. what does this mean? i dont whant enybody else on my spoftiy account...

  • Newbie
  • hello!!   i just logged in on my spotify en in the top left corner you see what your name is right.. there is a whole other name there then mine.. what does this mean? i dont whant enybody els...
  • neo-x
  • Community Legend
  • 296 Views
  • 2 replies
  • 0 likes
  • 296 Views
  • 2 replies
  • 0 likes

Unable to set up a subscription

Hello,I tried to set up a subscription on my account but after taking a fairly long time to load your web page respondes by stating that the feature is currently unavailable. Is this a known error or just some random nuisance on my account specifical...

  • Casual Listener
  • Hello, I tried to set up a subscription on my account but after taking a fairly long time to load your web page respondes by stating that the feature is currently unavailable. Is this a known error ...
  • Richard
  • Community Legend
  • 384 Views
  • 6 replies
  • 0 likes
  • 384 Views
  • 6 replies
  • 0 likes

Solved!! premium account disappeared on my home computer

I've had a premium subscription for a month or two now, everything has been working fine. All of a sudden, on my home computer i know longer have premium and i lost all my account info. Premium still works on my phone and work computers. Tried to get...

  • Newbie
  • I've had a premium subscription for a month or two now, everything has been working fine. All of a sudden, on my home computer i know longer have premium and i lost all my account info. Premium still...
  • darrenpsp
  • Newbie
  • 1797 Views
  • 29 replies
  • 0 likes
  • 1797 Views
  • 29 replies
  • 0 likes

I wan't to cancel my subscription

I am trying to cancel my subscription but ''https://www.spotify.com/us/account/subscription/'' doesn't show anything. ''Subscription statusSorry, could not get your subscription status at the moment.'' Is this temporary or is there another way?

  • Newbie
  • I am trying to cancel my subscription but ''https://www.spotify.com/us/account/subscription/'' doesn't show anything.  ''Subscription status Sorry, could not get your subscription status at t...
  • meahtenoha
  • Spotify
  • 737 Views
  • 7 replies
  • 0 likes
  • 737 Views
  • 7 replies
  • 0 likes

Spotify makes me go offline,it says that my travel time is up, BUT I NEVER TRAVELED

spotify placed my country as UK but im in new york how do i change it to the right country without having to buy premuim, it keeps me offline so i cant play music pls help

  • Newbie
  • spotify placed  my country as UK but im in new york how do i change it to the right country without having to buy premuim, it keeps me offline so i cant play music pls help
  • swisscub
  • Gig Goer
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

spotify unlimited question???????

it says Unlimited £4.99 a month that you can listen to music but i cant either on my phone or ipad.....says i need to upgrade to premium...what exactly do you get for unlimited because i have access to nothing. cant listen to anything saved or synced...

  • Visitor
  • it says Unlimited £4.99 a month that you can listen to music but i cant either on my phone or ipad.....says i need to upgrade to premium...what exactly do you get for unlimited because i have access ...
  • user-removed
  • Not applicable
  • 311 Views
  • 2 replies
  • 1 likes
  • 311 Views
  • 2 replies
  • 1 likes

Solved!! Buying songs getting messaged an error has occured all the time

Like title says, when im trying to buy songs i keep getting this message, and i need these songs before tomorrow cause of getting on vacation, so it would be nice if this would be solved some how. I have googled searched here apprently i am the only ...

  • Gig Goer
  • Like title says, when im trying to buy songs i keep getting this message, and i need these songs before tomorrow cause of getting on vacation, so it would be nice if this would be solved some how. I ...
  • saprize23
  • Gig Goer
  • 411 Views
  • 3 replies
  • 0 likes
  • 411 Views
  • 3 replies
  • 0 likes

Is it possible to switch Facebook accounts with your premium subscription?

Hello, I recently deativated my facebook temporarily and am now using a temporary facebook account to use spotify. For sake of easy explanation we'll call my original facebook (OFB) and my temporary one (TFB). I am interested in upgrading to premium ...

  • Newbie
  • Hello,   I recently deativated my facebook temporarily and am now using a temporary facebook account to use spotify. For sake of easy explanation we'll call my original facebook (OFB) and my t...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Top tracks and top artist playlist still public even though box is unchecked under preferences.

I have the boxes for show top tracks and top artists playlist unchecked under preferences and it still shows them on my profile. Every now and then, they will disappear from my profile, but they always come back. Why can't they stay hidden. Is this a...

  • Newbie
  • I have the boxes for show top tracks and top artists playlist unchecked under preferences and it still shows them on my profile. Every now and then, they will disappear from my profile, but they alwa...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Redeeming code, always gets: "Oops! Something went wrong,"

Hi! Just bought myself a card but when i type the Pin-code it says; Oops! Something went wrong, please try again or check out ou..."What's wrong with the card? is it invalid? Best wishes

  • Casual Listener
  • Hi!    Just bought myself a card but when i type the Pin-code it says; Oops! Something went wrong, please try again or check out ou..." What's wrong with the card? is it invalid?  ...
  • Sundstrand
  • Newbie
  • 482 Views
  • 2 replies
  • 0 likes
  • 482 Views
  • 2 replies
  • 0 likes

Cancel Account

Hello - I would like to cancel my account. Can you please assist? Thanks

  • Newbie
  • Hello - I would like to cancel my account.  Can you please assist?  Thanks
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Unsubscribing

Logged in to unsubscribe from premium. I was greeted on the account screen with a message that Spotify doesn't know my account status, doesn't have any payment information on record (even though they withdraw money from my account every month), and h...

  • Visitor
  • Logged in to unsubscribe from premium.  I was greeted on the account screen with a message that Spotify doesn't know my account status, doesn't have any payment information on record (even thoug...
  • 505 Views
  • 0 replies
  • 0 likes
  • 505 Views
  • 0 replies
  • 0 likes

e-card

E-card pin doesnt work. What to do next?

  • Newbie
  • E-card pin doesnt work. What to do next?
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Do my playlists disappear if I reset my account?

I have been wanting to unsync one of my devices so I can set up another device. To do this I have to reset my account, as I already have three devices used. Will resetting my account delete my playlist info from spotify or just unsync it? After i res...

  • Casual Listener
  • I have been wanting to unsync one of my devices so I can set up another device. To do this I have to reset my account, as I already have three devices used. Will resetting my account delete my playli...
  • 414 Views
  • 0 replies
  • 0 likes
  • 414 Views
  • 0 replies
  • 0 likes

Please help a newcomer..

What is the difference between downloading and streaming - I have paid £4.99 per month and thought this was it - however £1.15 is coming out of my account each time I download something - I thought I understood it to be £4.99 per month - full stop. T...

  • Regular
  • What is the difference between downloading and streaming - I have paid £4.99 per month and thought this was it - however £1.15 is coming out of my account each time I download something - I thought I...
  • Stupify
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Please cancel my subscription

I have been trying for about 30 minutes to cancel my account. Every time i try to get to the subscription section the page hangs, or displays "An error has occurred. Please try again.". Please can you cancel my account. The contact form page also han...

  • Newbie
  • I have been trying for about 30 minutes to cancel my account.   Every time i try to get to the subscription section the page hangs, or displays "An error has occurred. Please try again.". Plea...
  • 250 Views
  • 0 replies
  • 1 likes
  • 250 Views
  • 0 replies
  • 1 likes

Charged twice for Spotify subscription and Spotify contact form is not working

I've been charged twice for my Spotify subscription, once on Monday 23rd and again on Tuesday 24th. I have tried to use the contact form on the contact us page, but this is not working. The form cuts of halfway, there is no submit button and looking ...

  • Newbie
  • I've been charged twice for my Spotify subscription, once on Monday 23rd and again on Tuesday 24th. I have tried to use the contact form on the contact us page, but this is not working. The form cuts...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes