Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413765 Views
  • 965 replies
  • 108 likes
  • Account
  • 413765 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180683 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180683 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101326 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101326 Views
  • 68 replies
  • 10 likes

Solved!! change country

Like a lot of people I have an old account with a differenct country then I really live in, and I cant change it without creditcard.I searched the forum and found that you have to fill in a form. But as reply I got a message that I have to search pos...

  • Casual Listener
  • Like a lot of people I have an old account with a differenct country then I really live in, and I cant change it without creditcard. I searched the forum and found that you have to fill in a form. B...
  • Dashinator
  • Casual Listener
  • 933 Views
  • 7 replies
  • 0 likes
  • 933 Views
  • 7 replies
  • 0 likes

Can't unlink Spotify account from Facebook - registered before accounts were permanently linked

Hello, So as much as I love Spotify, I simply have to delete my Facebook (at least for awhile). I know I registered with Spotify long before the deadline, but I believe I linked the accounts and now I can't unlink them - is there anything I can do? T...

  • Visitor
  • Hello,   So as much as I love Spotify, I simply have to delete my Facebook (at least for awhile). I know I registered with Spotify long before the deadline, but I believe I linked the accounts...
  • meahtenoha
  • Spotify
  • 1192 Views
  • 2 replies
  • 0 likes
  • 1192 Views
  • 2 replies
  • 0 likes

Solved!! Can't log in??? Need to accept end user agreement

Ok so trying to log into spotify and i'm faced with this, It says; Click to read the updated spotify end user agreementTo proceed you must accept the new agreement But loading is overlayed over this text, Left for 2 hours while I sorted the garden an...

  • Newbie
  • Ok so trying to log into spotify and i'm faced with this,   It says;   Click to read the updated spotify end user agreement To proceed you must accept the new agreement   But lo...
  • Stecla
  • Newbie
  • 4256 Views
  • 13 replies
  • 1 likes
  • 4256 Views
  • 13 replies
  • 1 likes

can't set up account

got email with user name. click on link and can't connect

  • Newbie
  • got email with user name. click on link and can't connect
  • Stupify
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Some Error Code 410?

Hey Spotify. I made this account because I can't log into my other account. It says I log in and all but says it is incorrect after I log in so I would be offline and no actions can be made. My original account email is erich302@gmail.com. Please hel...

  • Casual Listener
  • Hey Spotify. I made this account because I can't log into my other account. It says I log in and all but says it is incorrect after I log in so I would be offline and no actions can be made. My origi...
  • BlahBlahBlah
  • Casual Listener
  • 896 Views
  • 5 replies
  • 0 likes
  • 896 Views
  • 5 replies
  • 0 likes

how to NOT sync ipod to spotify without re activating sync in Itunes

Is there a way to not sync my ipod to spotify without reactivating the sync in itunes? I don't want to sync it to either program and it keeps messing with my ipod

  • Casual Listener
  • Is there a way to not sync my ipod to spotify without reactivating the sync in itunes? I don't want to sync it to either program and it keeps messing with my ipod
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Solved!! bought coupon for unlimited/premium but can't download iphone app

Hi, I bought a coupon from Sweden that gives me 1 month premium or 2 months unlimited. I would like to choose premium so that I can use Spotify on my iphone. However, my credit card on appstore is from a country where Spotify has not been launched, s...

  • Casual Listener
  • Hi, I bought a coupon from Sweden that gives me 1 month premium or 2 months unlimited. I would like to choose premium so that I can use Spotify on my iphone. However, my credit card on appstore is fr...
  • zhuki
  • Regular
  • 1083 Views
  • 6 replies
  • 0 likes
  • 1083 Views
  • 6 replies
  • 0 likes

I have been downgraded without my consent.

I have been a customer for a long time with spotify premium. The other day I noticed that I have been downgraded to the free verision without acctivly doing so myself and without reciving any type of notification. No money has been drawn the last mon...

  • Newbie
  • I have been a customer for a long time with spotify premium. The other day I noticed that I have been downgraded to the free verision without acctivly doing so myself and without reciving any type of...
  • David
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Error Code: 410

Recently my account hasn't been lettingme log on..I spent money on Spotify Unlimited and it will not let me log in to it anymore.I have no idea why, and It's starting to upset me a little.My original email is jujubeez36@yahoo.com.It keeps saying I ha...

  • Casual Listener
  • Recently my account hasn't been lettingme log on.. I spent money on Spotify Unlimited and it will not let me log in to it anymore. I have no idea why, and It's starting to upset me a little. My or...
  • David
  • Spotify Legend
  • 552 Views
  • 3 replies
  • 0 likes
  • 552 Views
  • 3 replies
  • 0 likes

Track in playlist behaves strangely

I imported a track to a playlist on Spotify. Later, I was playing from the same playlist that didn't have the track imported. For some reason the track does appear as "playable", but it's a different track, and it's been replaced with a different nam...

  • Regular
  • I imported a track to a playlist on Spotify. Later, I was playing from the same playlist that didn't have the track imported. For some reason the track does appear as "playable", but it's a different...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Can't stream anything after paying for spotify

I purchased spotify unlimited and tried to start listening to songs but it keeps saying you need spotify premium so now I'm annoyed after paying 4.99 for what seemed like a really good app can anyone help or have I been ripped off x

  • Newbie
  • I purchased spotify unlimited and tried to start listening to songs but it keeps saying you need spotify premium so now I'm annoyed after paying 4.99 for what seemed like a really good app can anyone...
  • Sam
  • Spotify
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium

...I´m getting real tired of getting the message that spotify can´t sign me up for premium despite that everything is correct. Numbers are right, there is money to withdrawn and i have beenrestarting Spotify 3 times now. What is happening and what am...

  • Casual Listener
  •     ...I´m getting real tired of getting the message that spotify can´t sign me up for premium despite that everything is correct. Numbers are right, there is money to withdrawn and i hav...
  • Macchiatto
  • Casual Listener
  • 316 Views
  • 2 replies
  • 0 likes
  • 316 Views
  • 2 replies
  • 0 likes

what the hell

So i paid for full month subscription a while ago. Now i cant use spotify premium on my phone/computer and in my account it says "you havent set up any subscriptions" and theres no receipts or anything. Nice goings spotify.

  • Newbie
  • So i paid for full month subscription a while ago. Now i cant use spotify premium on my phone/computer and in my account it says "you havent set up any subscriptions" and theres no receipts or anythi...
  • Sam
  • Spotify
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

DELETE MY ACCOUNT.

I followed the stupid instructions in previous posts that say to use the Contact form to delete my account, which sent me an email saying to "check the community page" Stop sending me in circles, just completely delete my account please or tell me cl...

  • Visitor
  • I followed the stupid instructions in previous posts that say to use the Contact form to delete my account, which sent me an email saying to "check the community page"   Stop sending me in cir...
  • user-removed
  • Not applicable
  • 558 Views
  • 2 replies
  • 0 likes
  • 558 Views
  • 2 replies
  • 0 likes

No service

Have just joined spotify on unlimited service but it will not let me play any songs, apparently the streaming is only available to premium subscribers! I have tried re logging in, I have uninstalled and reinstalled the app, but still nothing works. N...

  • Casual Listener
  • Have just joined spotify on unlimited service but it will not let me play any songs, apparently the streaming is only available to premium subscribers! I have tried re logging in, I have uninstalled ...
  • meahtenoha
  • Spotify
  • 224 Views
  • 3 replies
  • 0 likes
  • 224 Views
  • 3 replies
  • 0 likes

Playlists all disappeared. :(

Hello! I'm sorry to be the billionth person with this problem, but all my playlists seem to have disappeared from my account, and am curious to know how to retrieve them. I read the post on missing playlists, but the solutions there didn't seem to he...

  • Visitor
  • Hello! I'm sorry to be the billionth person with this problem, but all my playlists seem to have disappeared from my account, and am curious to know how to retrieve them. I read the post on missing p...
  • meahtenoha
  • Spotify
  • 323 Views
  • 4 replies
  • 0 likes
  • 323 Views
  • 4 replies
  • 0 likes

DELETING AN ACCOUNT ASSOCIATED WITH FACEBOOK!

HELP! I want my account deleted! I can't seem to find a way to do this!

  • Newbie
  • HELP! I want my account deleted! I can't seem to find a way to do this!
  • Razz03
  • Newbie
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

Spotify Premium code help

I redeemed a code for a month's worth of Spotify Premium to my account, yet my subscription status is still only spotify free. The code is now invalid, and I'm sure I applied it to the correct account. Any help would be greatly appreciated.

  • Newbie
  • I redeemed a code for a month's worth of Spotify Premium to my account, yet my subscription status is still only spotify free. The code is now invalid, and I'm sure I applied it to the correct accoun...
  • 710 Views
  • 0 replies
  • 0 likes
  • 710 Views
  • 0 replies
  • 0 likes

My playlists got lost after hacked and removed, can someone help me restore ?

Hi! After my account got hacked my playlist dissapeared becuase of the hacker that deleted them. Now I am in control again of the account. I have seen that people got help restoring them, can you help me aswell ?

  • Casual Listener
  • Hi!   After my account got hacked my playlist dissapeared becuase of the hacker that deleted them. Now I am in control again of the account.  I have seen that people got help restoring th...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes