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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079730 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079730 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49778 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49778 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146169 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146169 Views
  • 4840 replies
  • 118 likes

Superuser Contribution 60 day free trial Aug 2018

PlanPremiumCountryUKDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueHiI signed up today using the 2 links shown on the attachments but I only got a 30 day free trial instead of the advertised 60 day. Please can you correct this err...

Spotify_1.PNG Spotify_2.PNG
  • Newbie
  •   Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android   My Question or Issue Hi I signed up today using the 2 links shown on the attachments but I only got...
  • JuanSebastian
  • Roadie
  • 999 Views
  • 1 replies
  • 0 likes
  • Free
  • 999 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account name changed when i quitted Facebook

PlanPremium with familly optionCountryFranceDeviceSmartphone, iphone and pcOperating SystemiOS 9, Android Oreo, Windows 10My Question or IssueI have a premium account with family option since a couple of years. I made the mistake to link it with my F...

  • Music Fan
  • Plan Premium with familly option Country France Device Smartphone, iphone and pc Operating System iOS 9, Android Oreo, Windows 10 My Question or Issue I have a premium account with fami...
  • JulianA_Bogota
  • Roadie
  • 349 Views
  • 4 replies
  • 0 likes
  • Account
  • 349 Views
  • 4 replies
  • 0 likes

Is it possible to have your lists display to OTHERS in folders?

Hello, I've created about 60 playlists.17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify page every single playlist displays individually. Is there any ...

  • Regular
  • Hello,   I've created about 60 playlists. 17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify p...
  • Keanu_C
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium
  • 237 Views
  • 1 replies
  • 0 likes

Um modo de segurança melhor

My Question or IssueTem como eu adicionar um modo que peça uma verificação de duas etapas ou sms quando eu logar em um novo dispositivo? Infelizmente tive stress no trabalho após ficar brigando com um oriental pra quem iria escutar a música na minha ...

  • Casual Listener
  • My Question or Issue Tem como eu adicionar um modo que peça uma verificação de duas etapas ou sms quando eu logar em um novo dispositivo? Infelizmente tive stress no trabalho após ficar brigando com...
  • Bittencourt
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Security
  • 171 Views
  • 1 replies
  • 0 likes

Troca de plano

PlanPremiumCountry Brasil My Question or Issue Olá. Eu tenho um plano de estudante e pretendo entrar um plano familiar, gostaria de saber se caso eu saia do plano familiar meu desconto de estudante continuará válido, considerando que o status de estu...

  • Newbie
  • Plan Premium Country  Brasil     My Question or Issue  Olá. Eu tenho um plano de estudante e pretendo entrar um plano familiar, gostaria de saber se caso eu saia do plano f...
  • Bittencourt
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 160 Views
  • 1 replies
  • 0 likes

Solved!! Can we have the same display name on a different account?

So I recently wanted to delete an account, but it said you couldn't use the same username. Does this also apply to your display name? That's all, and thank you!

  • Newbie
  • So I recently wanted to delete an account, but it said you couldn't use the same username. Does this also apply to your display name?   That's all, and thank you!  
  • Billy-J
  • Spotify Star
  • 501 Views
  • 1 replies
  • 0 likes
  • Account
  • 501 Views
  • 1 replies
  • 0 likes

Charged 3 times in one month

I have been charged 3 times in 1 month and I am unable to find any help on this issue. I do not have a Twitter account and do not want one! I only have 1 Spotify premium account and Facebook! Is there any way to get some help?

  • Newbie
  • I have been charged 3 times in 1 month and I am unable to find any help on this issue. I do not have a Twitter account and do not want one! I only have 1 Spotify premium account and Facebook! Is ther...
  • user-removed
  • Not applicable
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
  • 186 Views
  • 1 replies
  • 0 likes

Can’t get in

Plan PremiumFree/PremiumCountry New Zealand Device(iPhone 8Operating System(iOS 10 My Question or Issue Hi, i have been logged out of my account. I can’t access it. I’ve tried re-setting my password and I still can’t get in. I can get in here through...

  • Newbie
  • Plan Premium Free/Premium Country New Zealand   Device (iPhone 8 Operating System (iOS 10   My Question or Issue  Hi,   i have been logged out of my account. I can’t a...
  • Billy-J
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

Have Family Premium Plan but only 1 of us can listen at a time?

PlanPremiumCountry DeviceIphonesOperating System My Question or Issue Have Family Premium Plan but only 1 of us can listen at a time? If I'm listening and my daughter goes in, it kicks me out, etc...

  • Newbie
  • Plan Premium Country   Device Iphones Operating System     My Question or Issue  Have Family Premium Plan but only 1 of us can listen at a time? If I'm listening and my ...
  • Billy-J
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Premium
  • 182 Views
  • 1 replies
  • 0 likes

I can't log in on the desktop app

PlanFreeCountry USADeviceMac My Question or Issue One day I was logged out of the spotify app on my mac, and I've been unable to log back in since. My username and password (and logging in with facebook) works on the spotify website and the iPhone ap...

  • Music Fan
  • Plan Free Country  USA Device Mac     My Question or Issue  One day I was logged out of the spotify app on my mac, and I've been unable to log back in since.  My use...
  • pronouncedkeera
  • Music Fan
  • 309 Views
  • 1 replies
  • 0 likes
  • Login
  • 309 Views
  • 1 replies
  • 0 likes

can only add song to "new" playlist -

PlanFree/PremiumCountry USA My Question or Issue even though some playlists say to add a song, when I go to add a song to existing playlists I can't; the only option I get is to add to a new playlist - when I type in the playlist name even if it's ex...

  • Casual Listener
  •   Plan Free/Premium Country USA       My Question or Issue  even though some playlists say to add a song, when I go to add a song to existing playlists I can't; the o...
  • Jose_M
  • Spotify Star
  • 278 Views
  • 3 replies
  • 0 likes
  • Account
  • 278 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problems with my account

Hey,Today when I tried to start the spotify app on my phone it had logged me out of my account, and when I tried to use my username and password it says "your email and password combination does not match a spotify account". I know it's correct since...

  • Not applicable
  • Hey, Today when I tried to start the spotify app on my phone it had logged me out of my account, and when I tried to use my username and password it says "your email and password combination does ...
  • JuanSebastian
  • Roadie
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 301 Views
  • 1 replies
  • 0 likes

Cancel with immediate effect

Hi I want to cancel my subsription immediately as I have a bundled premium account with a new mobile phone plan. I tried to cancel my account but it runs until the 28th of Aug and I can't activate my free premium account as I still have an active acc...

  • Casual Listener
  • Hi I want to cancel my subsription immediately as I have a bundled premium account with a new mobile phone plan. I tried to cancel my account but it runs until the 28th of Aug and I can't activate my...
  • user-removed
  • Not applicable
  • 383 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 383 Views
  • 1 replies
  • 0 likes

Personnal information

My Question or Issue Hello I want to create a family account for my family. I wanted to make sure we are all registered on the same adress to make this possible, but when I go into my profile details, there is no postal code and whenever I want to ed...

  • Newbie
  •   My Question or Issue   Hello I want to create a family account for my family. I wanted to make sure we are all registered on the same adress to make this possible, but when I go into m...
  • user-removed
  • Not applicable
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

Spammed with pw reset emails

Has anyone else experienced mails being sent 3 or more times daily from Spotify, re-assuring me that I do not have to worry, jst follow this link to reset your pw? I have not requested a pw reset, I log in frequently but these mails are starting to d...

  • Newbie
  • Has anyone else experienced mails being sent 3 or more times daily from Spotify, re-assuring me that I do not have to worry, jst follow this link to reset your pw? I have not requested a pw reset, I ...
  • user-removed
  • Not applicable
  • 380 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Access problem App

Plan Free Country Italy Device iPhone 6s Operating System iOS 11.4.1 My Question Non riesco ad accedere all’app dal mio device. Ho cancellato e installato due volte, ho spento e riacceso il telefono, ho provato a creare un nuovo profilo, ho usato un ...

  • Newbie
  • Plan Free Country  Italy Device iPhone 6s Operating System iOS 11.4.1   My Question  Non riesco ad accedere all’app dal mio device. Ho cancellato e installato due v...
  • Alfredo
  • Roadie
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 295 Views
  • 1 replies
  • 0 likes

Cannot Connect to Facebook Friends

I just set up my Spotify account and when I click on Find Friends on the right of my desktop app, only one person shows up in the results list. After I follow them and click Find Friends again another single person will show up. I am connected to Fac...

  • Casual Listener
  • I just set up my Spotify account and when I click on Find Friends on the right of my desktop app, only one person shows up in the results list. After I follow them and click Find Friends again anothe...
  • caseymae
  • Casual Listener
  • 542 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 542 Views
  • 4 replies
  • 0 likes

Random songs playing after current song

I'm running on a free plan in the US, and I'm currently using my MacBook Pro 2018 13" on the latest OS. On my main Spotify account, whenever I play a song and it ends, it randomly skips to another song that I recently added to my library. However, wh...

  • Casual Listener
  • I'm running on a free plan in the US, and I'm currently using my MacBook Pro 2018 13" on the latest OS. On my main Spotify account, whenever I play a song and it ends, it randomly skips to anoth...
  • user-removed
  • Not applicable
  • 1396 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 1396 Views
  • 3 replies
  • 0 likes

Family plan not needed

Hi I no longer need my family plan as my kids are now using the vodafone x student plan and can choose spotify primuium as an free option. However both they and I are worried about loosing our exsisting playlists during the transition from the family...

  • Casual Listener
  • Hi I no longer need my family plan as my kids are now using the vodafone x student plan and can choose spotify primuium as an free option.    However both they and I are worried about loo...
  • user-removed
  • Not applicable
  • 239 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 239 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Family invite not to Facebook account

Hi, I have a question regarding my Spotify Family and Facebook accounts. I have two accounts: a normal Spotify account and a Facebook account with the same emailadress. When I get an invite from the Spotify Family administrator it automatically conne...

  • Newbie
  • Hi,   I have a question regarding my Spotify Family and Facebook accounts. I have two accounts: a normal Spotify account and a Facebook account with the same emailadress. When I get an invite ...
  • JuanSebastian
  • Roadie
  • 368 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 368 Views
  • 1 replies
  • 0 likes