Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1741 Views
0 replies
8 likes
Security

1741 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
446867 Views
970 replies
108 likes
Account

446867 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199412 Views
119 replies
116 likes
Account

1199412 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108555 Views
72 replies
11 likes
Account
Login
Premium

108555 Views
72 replies
11 likes

Reset password ( don't know my email only user name)

I recently was logged out my account , which i made years ago and i dont remember what email or password i used. is there a way for me to reset my account password with just my username? my account is a premium account so i would like to use it since...

iamme_caro99
Visitor
I recently was logged out my account , which i made years ago and i dont remember what email or password i used. is there a way for me to reset my account password with just my username? my account i...
2019-08-18 1:33:27 PM
2019-08-18 2:55:47 PM
OneByBoo
Roadie
274 Views
1 replies
0 likes
Account
Login
Other
Premium
Subscription

274 Views
1 replies
0 likes

Account hacked

My account has been hacked. I can't log in, and the password can't be changed since he changed the email address. It's a paid subscriptionPlanPremiumCountryNetherlandsDeviceXiaomi Pocophone f1Operating SystemAndroid OreoMy Question or IssueAccount ha...

TimoomiT
Visitor
My account has been hacked. I can't log in, and the password can't be changed since he changed the email address. It's a paid subscription Plan Premium Country Netherlands Device Xiaomi Pocopho...
2019-08-18 2:20:10 PM
2019-08-18 2:54:18 PM
OneByBoo
Roadie
253 Views
1 replies
0 likes
Account

253 Views
1 replies
0 likes

'Download my data' functionality confirmation mail leading to non valid SSL certificate backed page

My question or issue:When I trigger the 'download my data' functionality under Profile -> Account -> Privacy -> 'Download my data' I receive an e-mail where the confirmation link will take me to a page with an invalid SSL certificate (issued for *.se...

maxsommer
Casual Listener
My question or issue: When I trigger the 'download my data' functionality under Profile -> Account -> Privacy -> 'Download my data' I receive an e-mail where the confirmation link will take...
2019-08-13 1:50:32 PM
2019-08-18 11:44:13 AM
Jose_M
Spotify Star
866 Views
6 replies
0 likes
Account

866 Views
6 replies
0 likes

Solved!! Seems like someone else is using my account

PlanPremiumCountryUSADeviceAndroid Pixel 3, Macbook Pro 2017Operating SystemiOS 10, Android Oreo My Question or IssueAbout two weeks ago I looked in my songs and there were about 5 songs in there that I did not download at all, and have never listene...

seasons986
Regular
Plan Premium Country USA Device Android Pixel 3, Macbook Pro 2017 Operating System iOS 10, Android Oreo My Question or Issue About two weeks ago I looked in my songs and there w...
2019-08-17 8:23:03 PM
2019-08-18 7:39:51 AM
seasons986
Regular
2774 Views
7 replies
0 likes
Account
Login
Other
Premium
Security

2774 Views
7 replies
0 likes

Solved!! Can't change my account name.

PlanPremiumCountryBelgiumDeviceSamsung Galaxy A50Operating SystemAndroid version 9 My Question or IssueMy spotify username is "69v037tgkg4t49sivfle74s7o"When i created my account it asked me what my username should be. I find it very frustrating that...

Brecht
Casual Listener
Plan Premium Country Belgium Device Samsung Galaxy A50 Operating System Android version 9 My Question or Issue My spotify username is "69v037tgkg4t49sivfle74s7o" When i created...
2019-08-17 6:56:51 PM
2019-08-18 7:20:09 AM
Rene01
Community Legend
721 Views
3 replies
0 likes
Account

721 Views
3 replies
0 likes

Solved!! Cette chanson n'est pas disponible

Bonjour, Tout est dans le titre.Sur plateforme Spotify sur Windows depuis plusieurs jours, j'ai l'erreur ci-dessus qui apparait aléatoirement et qui m'empeche d'écouter pratiquement toutes les chansons....Une idée ????Parce que du coup je ne vois plu...

mavercik
Newbie
Bonjour, Tout est dans le titre. Sur plateforme Spotify sur Windows depuis plusieurs jours, j'ai l'erreur ci-dessus qui apparait aléatoirement et qui m'empeche d'écouter pratique...
2016-02-15 5:02:16 PM
2019-08-17 10:31:40 PM
Florian45
Newbie
35943 Views
54 replies
2 likes
Premium

35943 Views
54 replies
2 likes

Meu plano era de estudante e mudaram para o Premium

Meu plano era de estudante e do nada esse mês mudaram para o plano premium normal sem ser avisada. Tentei refazer o plano de estudante e não consegui. Diz que já aproveitei essa oferta mas minha conta diz que vou pagar 16,90 na próxima fatura. Quero ...

carolinasaban19
Visitor
Meu plano era de estudante e do nada esse mês mudaram para o plano premium normal sem ser avisada. Tentei refazer o plano de estudante e não consegui. Diz que já aproveitei essa oferta mas minha cont...
2019-08-17 8:42:36 PM
2019-08-17 10:27:00 PM
Rene01
Community Legend
569 Views
1 replies
0 likes
Account

569 Views
1 replies
0 likes

Can I clone my account? I no longer want to login with Facebook.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Dalprad
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-08-17 8:58:32 PM
2019-08-17 10:05:37 PM
Rene01
Community Legend
293 Views
1 replies
0 likes
Account

293 Views
1 replies
0 likes

Old Account Linked To Facebook

PlanPremiumCountryUSDeviceMoto G6 PlayOperating SystemAndroid Pie My Question or IssueI just tried to connect my current account to my Facebook but I have an old account already connected. When I use a laptop to try and disconnect like the help says ...

BackwoodsGramp
Casual Listener
Plan Premium Country US Device Moto G6 Play Operating System Android Pie My Question or Issue I just tried to connect my current account to my Facebook but I have an old account alre...
2019-08-16 11:29:31 PM
2019-08-17 5:44:42 PM
Rene01
Community Legend
379 Views
3 replies
0 likes
Account

379 Views
3 replies
0 likes

Spotify for artists submissions

I have unreleased music that's gonna be on Spotify and I have submitted a track for playlist consideration. My question is, how long should I leave the submission before I take it that it's not been successful and delete it from my panel?. Also, is i...

DJ_Alkemy
Gig Goer
I have unreleased music that's gonna be on Spotify and I have submitted a track for playlist consideration. My question is, how long should I leave the submission before I take it that it's not been ...
2019-08-15 5:20:54 PM
2019-08-17 3:06:57 PM
DJ_Alkemy
Gig Goer
523 Views
2 replies
0 likes
Account

523 Views
2 replies
0 likes

Solved!! Downgrade from Family Plan to regular Premium

How do I downgrade from Family Plan to regular Premium? The account tab gives no options for this.

pxdunn
Newbie
How do I downgrade from Family Plan to regular Premium? The account tab gives no options for this.
2015-03-03 4:27:50 PM
2019-08-17 8:21:06 AM
HappyPig0
Regular
30190 Views
19 replies
2 likes

30190 Views
19 replies
2 likes

How long before a new release is added to your monthly listeners?

hi guys, i had a release last friday, it's only got 13k plays but so far but my monthly listeners has gone down in the last week? is there a delay from releasing to when these listeners show in my monthly count?

pusha
Visitor
hi guys, i had a release last friday, it's only got 13k plays but so far but my monthly listeners has gone down in the last week? is there a delay from releasing to when these listeners show in my mo...
2019-08-17 2:24:26 AM
2019-08-17 8:12:17 AM
Rene01
Community Legend
292 Views
1 replies
0 likes
Account

292 Views
1 replies
0 likes

Spotify recommends artists that I'm supposedly following.

The title says it all... Spotify "recommended artists" show like 80 artists that I'm already following but at the same time I'm not and "following again" is futile. So the function is recommending me nothing new, nothing I haven't listened before. Th...

Huothar
Roadie
The title says it all... Spotify "recommended artists" show like 80 artists that I'm already following but at the same time I'm not and "following again" is futile. So the function is...
2019-08-16 6:07:46 PM
2019-08-16 10:11:37 PM
Rene01
Community Legend
274 Views
1 replies
0 likes
Account
Other

274 Views
1 replies
0 likes

Problem in accessing to my account

I had an account and i'm not logined now. Unfortunately i forgot my password and email address too. How can i access my account or email address?

SaeedMH
Visitor
I had an account and i'm not logined now. Unfortunately i forgot my password and email address too. How can i access my account or email address?
2019-08-16 6:26:56 PM
2019-08-16 6:51:03 PM
Billy-J
Spotify Star
242 Views
1 replies
0 likes
Account

242 Views
1 replies
0 likes

HELLPP someone is logged in through Facebook on my spotify

So recently i logged into my spotify account and realized it was hacked. i never had my spotify linked to my facebook account, now someone has logged in to my spotify with their facebook. her picture and name pop up. SPOTIFY gives me no option to log...

sidneyp
Visitor
So recently i logged into my spotify account and realized it was hacked. i never had my spotify linked to my facebook account, now someone has logged in to my spotify with their facebook. her picture...
2019-08-16 4:10:07 PM
2019-08-16 6:47:58 PM
Billy-J
Spotify Star
444 Views
1 replies
0 likes
Account
Login
Security

444 Views
1 replies
0 likes

Desktop login problem

PlanPremiumCountryCanadaDevice(Macbook Pro 2004)Operating System(OSX10.6.8) My Question or IssueI have downloaded the desktop player but it does not recognize my login credentials.

Joculto
Casual Listener
Plan Premium Country Canada Device (Macbook Pro 2004) Operating System (OSX10.6.8) My Question or Issue I have downloaded the desktop player but it does not recognize my login creden...
2019-08-13 4:30:25 AM
2019-08-16 6:37:22 PM
Billy-J
Spotify Star
668 Views
3 replies
0 likes
Login

668 Views
3 replies
0 likes

Solved!!Superuser Contribution Can't link facebook account while I can log in

PlanPremiumCountryItalyDeviceOneplus 6/XPS 13Operating SystemAndroid Pie OxigenOS/Manjaro Linux (official app) My Question or IssueHello,I once had an account created directly with facebook login, but recently I have made a new spotify account with m...

fede-dot-97
Regular
Plan Premium Country Italy Device Oneplus 6/XPS 13 Operating System Android Pie OxigenOS/Manjaro Linux (official app) My Question or Issue Hello, I once had an account created direc...
2019-05-03 7:02:57 PM
2019-08-16 3:30:44 PM
fede-dot-97
Regular
1068 Views
6 replies
0 likes
Account
Login

1068 Views
6 replies
0 likes

Cobrança indevida de oferta do Spotfy premium

O spotfy anunciou uma oferta de uso do premium por 30 dias de forma gratuita. e ao adicionar a promoção fui cobrado em meu cartão. Gostaria de solicitar o reembolso da cobrança

RafaelYoneta
Casual Listener
O spotfy anunciou uma oferta de uso do premium por 30 dias de forma gratuita. e ao adicionar a promoção fui cobrado em meu cartão. Gostaria de solicitar o reembolso da cobrança
2019-08-14 12:59:34 AM
2019-08-16 1:59:30 PM
Luan
Spotify Star
685 Views
3 replies
1 likes
Premium

685 Views
3 replies
1 likes

Fremder löscht alle meine Songs aus meiner Playlist

Hallo, ich habe heute bemerkt, dass ein fremder Nutzer Songs aus meiner Playlist entfernt. Er hat bereits über 2000 Lieder entfernt. Meine Playlist war eine gemeinsame und öffentliche Playlist. Besteht die Möglichkeit die Playlist auf den vorhherigen...

familybill
Visitor
Hallo, ich habe heute bemerkt, dass ein fremder Nutzer Songs aus meiner Playlist entfernt. Er hat bereits über 2000 Lieder entfernt. Meine Playlist war eine gemeinsame und öffentliche Playli...
2019-08-16 9:02:20 AM
2019-08-16 9:13:15 AM
stefaneckstein
Regular
6635 Views
1 replies
1 likes
Account

6635 Views
1 replies
1 likes

New family account for parents?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:We have existing family account. I want to setup and pay for a second family account for my ...

AMoss
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: We hav...
2019-08-16 4:14:09 AM
2019-08-16 6:51:15 AM
Rene01
Community Legend
1025 Views
1 replies
0 likes
Account
Subscription

1025 Views
1 replies
0 likes

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