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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83267 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104220 Views
10 replies
3 likes
PlanFreeCountryUnited StatesDeviceMac/PC/iPhoneOperating System My Question or IssueMy Recently Played Artists list hasn't updated in weeks on all my devices. Not a huge issue but annoying. I mean, who wants Gino Vannelli in their perpetual RPA's?I'v...
Plan Free Country United States Device Mac/PC/iPhone Operating System My Question or Issue My Recently Played Artists list hasn't updated in weeks on all my devices. Not a huge ...
Community Legend
662 Views
1 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs the title states i can't remember my email and password to my spotify account. Obviously i...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As the ...
Community Legend
1280 Views
2 replies
1 likes
Music Fan
2486 Views
7 replies
0 likes
hi, i juist invites my husband to spotify premium familiy.since hé didn’t search how to install spotify, we typed my username and password instemde of making a new free account.trying to follow the invite link we get the message ‘ you cannot be added...
hi, i juist invites my husband to spotify premium familiy. since hé didn’t search how to install spotify, we typed my username and password instemde of making a new free account. trying to follow t...
Spotify Star
402 Views
1 replies
0 likes
Spotify customer service is terrible. I have been locked out of my premium account for several days now. I got an email saying to wait while they conduct an investigation 5 days ago. @SpotifyCares on Twitter told me 2 days ago that the accounts team ...
Spotify customer service is terrible. I have been locked out of my premium account for several days now. I got an email saying to wait while they conduct an investigation 5 days ago. @SpotifyCares on...
Spotify Star
736 Views
1 replies
0 likes
My Question or IssueCase #16725670. I reported my premium account hacked on 12/31 and can not get any kind of response from Spotify. It's been 3 days, I don't even want the account back just the money spent on premium.
My Question or Issue Case #16725670. I reported my premium account hacked on 12/31 and can not get any kind of response from Spotify. It's been 3 days, I don't even want the account back jus...
Spotify Star
1051 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceiPad, Samsung Galaxy Edge 5, DesktopOperating SystemiPADOS, Android, Desktop My Question or IssueI'm pretty sure my account is compromised at this point in time, whilst i wasn't at home 133 plays on my account were made to a...
Plan Premium Country UK Device iPad, Samsung Galaxy Edge 5, Desktop Operating System iPADOS, Android, Desktop My Question or Issue I'm pretty sure my account is compromised a...
Spotify Legend
624 Views
1 replies
0 likes
here what I did: I created an account and took a family plan while I was in vacation in France... But I live in Belgium. The problem is that now my credit card is associated to France and I can't change it, and I can't add members to the Familly as t...
here what I did: I created an account and took a family plan while I was in vacation in France... But I live in Belgium. The problem is that now my credit card is associated to France and I can't cha...
Community Legend
701 Views
3 replies
0 likes
PlanFree/Premium - BOTH!!! That's the problem CountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueI have a free plan and a premium plan. Here's what happened - I had the free plan and received a gift card for a year of premium. I thoug...
Plan Free/Premium - BOTH!!! That's the problem Country USA Device iPhone X Operating System iOS 10 My Question or Issue I have a free plan and a premium plan. Here'...
Spotify Star
625 Views
1 replies
0 likes
PlanPremiumCountrySwitzerlandDevice(Google Pixel 3a)Operating System(Android 10) My Question or IssueUser profile name has been changed to something cryptic (see screenshot). Please help.Thank you!
Plan Premium Country Switzerland Device (Google Pixel 3a) Operating System (Android 10) My Question or Issue User profile name has been changed to something cryptic (see screenshot)....
Community Legend
986 Views
5 replies
0 likes
Is there a way to display my Facebook name rather than my display name?
Is there a way to display my Facebook name rather than my display name?
Spotify Legend
2291 Views
9 replies
0 likes
Plan: FamiliyPremiumCountry: NetherlandsDevice: Problem device: Mac 2014 Hello All, Since today my played songs in spotify can no longer be scrobbled to last.fm. I have disconnected everything (scrobblers in last.fm) and restarted and reconnected spo...
Plan: Familiy Premium Country: Netherlands Device: Problem device: Mac 2014 Hello All, Since today my played songs in spotify can no longer be scrobbled to last.fm. I have discon...
Spotify Legend
1720 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceMacbook Pro 2012 + Android My Question or IssueHello everyone. Suddenly my artist List got deleted except 2 Artists. I encounter the issue on my phone, my macbook as well as in the web player so it is definitely connect...
Plan Premium Country Germany Device Macbook Pro 2012 + Android My Question or Issue Hello everyone. Suddenly my artist List got deleted except 2 Artists. I encounter the issue ...
Spotify Legend
17494 Views
13 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Glaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy mom and I use the family premium account and she’s the account manager. She was logged out ...
Plan Free/Premium Country Device (iPhone 8, Samsung Glaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My mom a...
Community Legend
816 Views
1 replies
0 likes
PlanPremium FamilyCountryUS and CanadaDeviceSamsung S8, DesktopOperating SystemAndriod, Windows 10 My Question or IssueMy Wife and I are trying to get set up on my Family Premium account. I am from the US originally and moved to Canada when we got ma...
Plan Premium Family Country US and Canada Device Samsung S8, Desktop Operating System Andriod, Windows 10 My Question or Issue My Wife and I are trying to get set up on my Family Pre...
Regular
3397 Views
4 replies
1 likes
Hopefully someone can help. My username is Superbird and the long user name is 6itkc3twbvm3t5vtq862r4xmn.When I enter this to try to reset new password no email is sent through to the registered account. I also enter in my registered email to reset m...
Hopefully someone can help. My username is Superbird and the long user name is 6itkc3twbvm3t5vtq862r4xmn. When I enter this to try to reset new password no email is sent through to the...
Community Legend
2067 Views
3 replies
0 likes
Plan Premium FamilyCountry GermanyDevice Samsung Galaxy 9 , Windows PCOperating System Android 9, Windows 10 My Question or IssueSince a couple of weeks I try to add an account for my younger son. Every time I try, Spotify asks me to enter our addres...
Plan Premium Family Country Germany Device Samsung Galaxy 9 , Windows PC Operating System Android 9, Windows 10 My Question or Issue Since a couple of weeks I try to add a...
Spotify Star
671 Views
1 replies
0 likes
Plan: Single premium account through VodafonePremiumCountry: Ireland Device(iPhone Xr, Macbook Pro Early 2015)Operating System(iOS 13, MacOS 10.15.1 ) My Question or Issue Hi there, I am currently using Spotify and paying through Vodafone, in Ireland...
Plan: Single premium account through Vodafone Premium Country: Ireland Device (iPhone Xr, Macbook Pro Early 2015) Operating System (iOS 13, MacOS 10.15.1 ) My Question or Issue...
Community Legend
1791 Views
1 replies
0 likes
PlanPremiumCountryUnited statesDevice(iPhone 8, amazon echo dot, xbox one)Operating System(iOS 13.3, xbox, echo dot) My Question or IssueThere are 2 playlists that keep showing up in recently listened too that have the song “writing on the wall (feat...
Plan Premium Country United states Device (iPhone 8, amazon echo dot, xbox one) Operating System (iOS 13.3, xbox, echo dot) My Question or Issue There are 2 playlists that keep showi...
Community Legend
2969 Views
2 replies
0 likes
My Question or Issue I would like to disconnect all devices from my account. I broke up with my girlfriend but she keeps stopping my music and making playlists. Tried chaing password but didn't work. Hope spotify support team will help me!Best Regard...
My Question or Issue I would like to disconnect all devices from my account. I broke up with my girlfriend but she keeps stopping my music and making playlists. Tried chaing password but didn'...
Spotify Legend
1219 Views
3 replies
0 likes
