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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1811 Views
  • 0 replies
  • 8 likes
  • Security
  • 1811 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448528 Views
  • 970 replies
  • 108 likes
  • Account
  • 448528 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199580 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199580 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108673 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108673 Views
  • 72 replies
  • 11 likes

I accedently connected my soughters spotify account to my FB. No my Spotify is lost!!!

Somehow, I had my FB account opened and My doughters Spotufy opened. I tried to help her connect spotify with FB. When I then tried to login to my Spotify, the account no longer excist, but on my mobile it works! I tried to login to my Spotify with m...

  • Newbie
  • Somehow, I had my FB account opened and My doughters Spotufy opened. I tried to help her connect spotify with FB. When I then tried to login to my Spotify, the account no longer excist, but on my mob...
  • Sam
  • Spotify
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Puchase is currently not available

I really want to get this before i go off to the gym since I liked my free trial so much but it is NOT working gah! I tried different browers. It comes up with this but also sometimes something about; No data received Unable to load the web page beca...

  • Casual Listener
  • I really want to get this before i go off to the gym since I liked my free trial so much but it is NOT working gah! I tried different browers. It comes up with this but also sometimes something about...
  • Kitteh87
  • Casual Listener
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

sporify premium

hello! i have activated my premium with a code i got from telia, 1 year free premium and it says im still having spotify free on my account please help. my e-mail emil_simpsons@hotmail.com

  • Casual Listener
  • hello! i have activated my premium with a code i got from telia, 1 year free premium and it says im still having spotify free on my account please help. my e-mail emil_simpsons@hotmail.com
  • Sam
  • Spotify
  • 1147 Views
  • 5 replies
  • 0 likes
  • 1147 Views
  • 5 replies
  • 0 likes

WANT TO LISTEN MORE THEN 5 TIME

I need help pleas!!!! i can't listen to my fav music anymore then 5 times!!! Then there cames like an arror that says buy this song or get spotify premuim but i don't want to offcorse. Then that track on my playlist goes invisible and can't play that...

  • Newbie
  • I need help pleas!!!!   i can't listen to my fav music anymore then 5 times!!! Then there cames like an arror that says buy this song or get spotify premuim but i don't want to offcorse....
  • Sam
  • Spotify
  • 519 Views
  • 3 replies
  • 0 likes
  • 519 Views
  • 3 replies
  • 0 likes

Spotify Premium

Hello! I have SPotify premium but I cant use it. im paying for it. what to do?

  • Casual Listener
  • Hello! I have SPotify premium but I cant use it. im paying for it. what to do?
  • Sam
  • Spotify
  • 383 Views
  • 5 replies
  • 0 likes
  • 383 Views
  • 5 replies
  • 0 likes

Please help - customer service not responding and can't use my account for a month now

Over a month ago, my account was hacked into and after a lot of back and forth with customer service, my account was disabled for further investigation. Since May 5th, I haven't heard any updates on my situation and my account continues to be disable...

  • Visitor
  • Over a month ago, my account was hacked into and after a lot of back and forth with customer service, my account was disabled for further investigation. Since May 5th, I haven't heard any updates on ...
  • Sam
  • Spotify
  • 404 Views
  • 4 replies
  • 0 likes
  • 404 Views
  • 4 replies
  • 0 likes

Subscription

How come I can't see how much subscribers I have on a playlist? I have a Premium account, but I get emails of new subscribers for a list, but I can't see it on my profile page or somewhere else.... How come?

  • Casual Listener
  • How come I can't see how much subscribers I have on a playlist? I have a Premium account, but I get emails of new subscribers for a list, but I can't see it on my profile page or somewhere else.......
  • Sam
  • Spotify
  • 381 Views
  • 4 replies
  • 0 likes
  • 381 Views
  • 4 replies
  • 0 likes

My friend wants to upgrade to Premium, can't because she's moved to another country

My friend cried out for help yesterday. She has moved from England to Sweden and now wants to upgrade her account from Unlimited to Premium. But for whatever reason, she can't upgrade. She tells me that in order to change her account, she first needs...

  • Newbie
  • My friend cried out for help yesterday. She has moved from England to Sweden and now wants to upgrade her account from Unlimited to Premium.   But for whatever reason, she can't upgrade. She...
  • Sam
  • Spotify
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

I was over charged

I signed up for spotify premium today and went to check out my charges on my debit card and I think I was over charged by $1.49 My receipt says I was to be charged $9.99 but when I checked my debit card transaction history it says I was charged $11.4...

  • Casual Listener
  • I signed up for spotify premium today and went to check out my charges on my debit card and I think I was over charged by $1.49 My receipt says I was to be charged $9.99 but when I checked my debit...
  • Sam
  • Spotify
  • 547 Views
  • 4 replies
  • 0 likes
  • 547 Views
  • 4 replies
  • 0 likes

Want to Purchase Premium But Password Isn't Being Accepted

Suggestions? This same thing happened when I cancelled my premium trial a couple months ago.

  • Casual Listener
  • Suggestions? This same thing happened when I cancelled my premium trial a couple months ago.
  • Sam
  • Spotify
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Someone else using my Spotify account.

For a few weeks now I've noticed that someone has been using my spotify account and posting information to my facebook page without my knowledge. When I sign in, my playback is frequently stopped because someone is using my account elsewhere. Can som...

  • Newbie
  • For a few weeks now I've noticed that someone has been using my spotify account and posting information to my facebook page without my knowledge. When I sign in, my playback is frequently stopped bec...
  • Tensor
  • Casual Listener
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Download offline playlist once for two OS

Hi there ! My computer has two OS : Windows 7 and Ubuntu 10.04. I have spotify installed on both, and I would like to have my playlists available offline on both OS. But it seems quite stupid to download them twice when I know that they are already o...

  • Regular
  • Hi there !   My computer has two OS : Windows 7 and Ubuntu 10.04. I have spotify installed on both, and I would like to have my playlists available offline on both OS. But it seems quite stupi...
  • Adrisaboss
  • Regular
  • 653 Views
  • 3 replies
  • 0 likes
  • 653 Views
  • 3 replies
  • 0 likes

Solved!! Scratched away my redeem code

Please can someone help me with the following...I've bought a Spotify €10 gift card today at our local grocery store, problem is, while I was scratching the card to get my code I accidentially scratched away the pincode (redeem code).Please someone h...

  • Casual Listener
  • ...n public, of course.
  • mvanbeem
  • Casual Listener
  • 4395 Views
  • 2 replies
  • 1 likes
  • 4395 Views
  • 2 replies
  • 1 likes

Please help me! I lost all of my playlists

When I logged into spotify using facebook, all of my playlists suddenly disspeared. How can I get them back?

  • Casual Listener
  • When I logged into spotify using facebook, all of my playlists suddenly disspeared. How can I get them back?
  • licenced
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Spotify Premium

hello! Currently I have a free Spotify account but planning to upgrade soon to Spotify Premium. But before I upgrade, I wanted to know how many devices can I connect with my Spotify premium account. I read on faq regarding 3 offline devices can be co...

  • Newbie
  • hello!   Currently I have a free Spotify account but planning to upgrade soon to Spotify Premium. But before I upgrade, I wanted to know how many devices can I connect with my Spotify pre...
  • user-removed
  • Not applicable
  • 963 Views
  • 1 replies
  • 0 likes
  • 963 Views
  • 1 replies
  • 0 likes

Playlist gone - no Spotiufy user name how do I disconnect ?

I have tried all the help threads and none of them work for me. I seem to have no Spotify account name, at least one that I can easily find that is tied to my old playlists. Can someone manually delete my new account so I can get to my old playlists ...

  • Casual Listener
  • I have tried all the help threads and none of them work for me.  I seem to have no Spotify account name, at least one that I can easily find that is tied to my old playlists.     C...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Cancel subsciption

Spotify wont accept my facebook password to end my subsciption

  • Newbie
  • Spotify wont accept my facebook password to end my subsciption
  • user-removed
  • Not applicable
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Can not log in!!

Spotify will not let me log in via Facebook! The spotify app has gone off facebook too. I am payin monthly for something I can not use! I have re installed it, re entered my password. Been through ITunes and still no luck!! How do I fix this or cance...

  • Newbie
  • Spotify will not let me log in via Facebook! The spotify app has gone off facebook too. I am payin monthly for something I can not use! I have re installed it, re entered my password. Been through IT...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Spotify playlist transmitted on tv with DLNA

HI I ve got a TV with DLNA system I ve got a DLNA server that allows me to brose my MAC on the TV (movies, music files, pic, even itunes playlist) I'd like to play on my TV my spotify playlist (played on my mac) by DLNA system or other way Could you ...

  • Newbie
  • HI I ve got a TV with DLNA system I ve got a DLNA server that allows me to brose my MAC on the TV (movies, music files, pic, even itunes playlist) I'd like to play on my TV my spotify playlist ...
  • 713 Views
  • 0 replies
  • 1 likes
  • 713 Views
  • 0 replies
  • 1 likes

Lost all my playlists inn my Facebook account!

Hi I am a new spotify user, and was just about to upgrade my spotify. When I logged inn using my facebook account, all of my paylists suddenly disappeared. What do I do to get it back???

  • Casual Listener
  • Hi   I am a new spotify user, and was just about to upgrade my spotify. When I logged inn using my facebook account, all of my paylists suddenly disappeared. What do I do to get it back???
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes