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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9230 Views
  • 2 replies
  • 9 likes
  • Security
  • 9230 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483412 Views
  • 979 replies
  • 111 likes
  • Account
  • 483412 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211308 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211308 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121109 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121109 Views
  • 72 replies
  • 12 likes

Two Facebook accounts linked to same Spotify account

Hi there,Some how, my wife and I are using the same Spotify account... as in both of our Facebook pages are linked to the same account.I tried removing the Spotify app from her Facebook page and signing her up for her own premium account. In doing so...

  • Newbie
  • Hi there, Some how, my wife and I are using the same Spotify account... as in both of our Facebook pages are linked to the same account. I tried removing the Spotify app from her Facebook page an...
  • David
  • Spotify Legend
  • 1136 Views
  • 1 replies
  • 0 likes
  • 1136 Views
  • 1 replies
  • 0 likes

contact not working (want to delete my account immediately)

hey guys reached out using contact form to get entire account/data deleted as well as unsubsrcibed from premium and can't do manually because it's through facebook. i'm def. sure i want to do this and have it done now because i am now using my husban...

  • Visitor
  • hey guys reached out using contact form to get entire account/data deleted as well as unsubsrcibed from premium and can't do manually because it's through facebook. i'm def. sure i want to do thi...
  • user-removed
  • Not applicable
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Solved!! Trial When I've Bought Premium

Hey I've seen this problem in the forums but no solution-Basically I've bought a premium account for a particular Facebook linked email but when I login to spotify on my iPhone it says my "trial ends in 32 days".Why am I still supposedly in a trial w...

  • Casual Listener
  • Hey I've seen this problem in the forums but no solution- Basically I've bought a premium account for a particular Facebook linked email but when I login to spotify on my iPhone it says my "trial en...
  • user-removed
  • Not applicable
  • 585 Views
  • 8 replies
  • 0 likes
  • 585 Views
  • 8 replies
  • 0 likes

How to get device password

I do not understand what I should do. My account was created by Facebook, and I just upgradeed my account. When I click the link it brings me to Edit my Profile, but is says nothing about submit for device password. I am planning to use this on Sonos...

  • Newbie
  • I do not understand what I should do. My account was created by Facebook, and I just upgradeed my account. When I click the link it brings me to Edit my Profile, but is says nothing about submit for ...
  • kasperlene
  • Casual Listener
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Payment failiure! :(

Hey, I have been paying for spotify premium for a year now. And suddenly I get this message "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment d...

  • Newbie
  • Hey, I have been paying for spotify premium for a year now. And suddenly I get this message "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired,...
  • user-removed
  • Not applicable
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Accidentally bought premium

Hi.....I accidentally bought spotify premium, is there anyway to cancel the payment?

  • Newbie
  • Hi.....I accidentally bought spotify premium, is there anyway to cancel the payment?
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

bought unlimited, but did not recive it.

Hey, I bought spotify unlimited and i havent recived it. still getting commercials and such. been useing it for ages flawless, but now its gone all wrong. any suggetions on what to do too fix it ?

  • Casual Listener
  • Hey, I bought spotify unlimited and i havent recived it. still getting commercials and such. been useing it for ages flawless, but now its gone all wrong. any suggetions on what to do too fix it ?
  • user-removed
  • Not applicable
  • 302 Views
  • 5 replies
  • 0 likes
  • 302 Views
  • 5 replies
  • 0 likes

Can't login anywhere

Hi, I 've had login problems since thursday (06/21), and don't have any response from the support. It's a "premium account", I expected more interest from the company... I sent this via the support form. "Starting this Thursday (06/21) afternoon, I w...

  • Newbie
  • Hi,    I 've had login problems since thursday (06/21), and don't have any response from the support.   It's a "premium account", I expected more interest from the company... ...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Premium with ads

I have a premium account that has worked just fine for half a year but now I'm getting the ads and all my playlists now have 0 songs!!

  • Newbie
  • I have a premium account that has worked just fine for half a year but now I'm getting the ads and all my playlists now have 0 songs!!
  • licenced
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Trial account question

If i take up the 30 day Premium account trial, will my credit card get charged automatically if I do not cancel it before the expiration date? What if I remove my card details and not explicitly cancel? Thanks.

  • Regular
  • If i take up the 30 day Premium account trial, will my credit card get charged automatically if I do not cancel it before the expiration date? What if I remove my card details and not explicitly can...
  • user-removed
  • Not applicable
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
  • 0 likes

Lost playlists.

I logged on my account and all my playlists were gone, please help !

  • Casual Listener
  • I logged on my account and all my playlists were gone, please help !
  • meahtenoha
  • Spotify
  • 537 Views
  • 15 replies
  • 0 likes
  • 537 Views
  • 15 replies
  • 0 likes

Solved!! I'm a Premium member and have to pay for downloads

I'm a Premium Spotify member through my broadband provider in The Netherlands. I want to download some tracks. With a Premium membership this should be free. But everytime I try, I get the message that I have to pay (buy downloads). I already checked...

  • Newbie
  • I'm a Premium Spotify member through my broadband provider in The Netherlands. I want to download some tracks. With a Premium membership this should be free. But everytime I try, I get the message ...
  • Stupify
  • Community Legend
  • 499 Views
  • 2 replies
  • 0 likes
  • 499 Views
  • 2 replies
  • 0 likes

offline

Can't get spotify premium on line

  • Newbie
  • Can't get spotify premium on line
  • Grayson
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Help I deleted playlists crucial to a memorial service tonight

Long story short I purposely deleted 4 playlists or so a while ago that were for a memorial service that never happened. Now its happening and I need for tonight. If anyone at Spotify could help (ive seen this covered) I would very much appreciate it...

  • Casual Listener
  • Long story short I purposely deleted 4 playlists or so a while ago that were for a memorial service that never happened. Now its happening and I need for tonight. If anyone at Spotify could help (ive...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Switching to a regular Spotify account

Hi, Is there a way to convert my Facebook associated account to a regular Spotify account? I want to de-activate my Facebook account but Spotify is keeping me from doing it. Is there a way that I can get the regular username and password? Thanks

  • Casual Listener
  • Hi,   Is there a way to convert my Facebook associated account to a regular Spotify account? I want to de-activate my Facebook account but Spotify is keeping me from doing it. Is there a way...
  • Stupify
  • Community Legend
  • 1126 Views
  • 1 replies
  • 0 likes
  • 1126 Views
  • 1 replies
  • 0 likes

Facebook music activity problem

I have recently realized that some Artist in my playlist such as Led Zeppelin and Pink Floyd are not being recorded on my Facebook music activity. It shows my Top playlists, songs, artists and albums properly and I am guessing that my problem is just...

  • Newbie
  • I have recently realized that some Artist in my playlist such as Led Zeppelin and Pink Floyd are not being recorded on my Facebook music activity. It shows my Top playlists, songs, artists and albums...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Payment failure

I want to re order a purchase. I have suspended several months ago the automatic biiling through paypal. Now i want to re order, and i obtain the following message : Echec du paiement. Assurez-vous d'avoir assez de fonds sur votre compte et que votre...

  • Newbie
  • I want to re order a purchase. I have suspended several months ago the automatic biiling through paypal. Now i want to re order, and i obtain the following message :   Echec du paiement. A...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Please delete my account

Can some administrator delete my account? I really needed to change the place as it wouldn't let me log in but I need a credit cart number and cvc and I can't use it (it's my parents). Is there any solutions? If not then plese delete my account and I...

  • Regular
  • Can some administrator delete my account? I really needed to change the place as it wouldn't let me log in but I need a credit cart number and cvc and I can't use it (it's my parents). Is there any s...
  • Grayson
  • Roadie
  • 370 Views
  • 4 replies
  • 0 likes
  • 370 Views
  • 4 replies
  • 0 likes

Music Purchases

Hello, I have been using Spotify at the free level and I have some questions about purchasing music. 1. Do i need a premium account to buy music? 2. Are my credit card details kept on file, if so can they be removed later - ie, if i make a one off pu...

  • Regular
  • Hello, I have been using Spotify at the free level and I have some questions about purchasing music. 1. Do i need a premium account to buy music? 2. Are my credit card details kept on file, if so ca...
  • wishface
  • Regular
  • 383 Views
  • 4 replies
  • 0 likes
  • 383 Views
  • 4 replies
  • 0 likes

Problems with password recovery

I tried to recover my password for my premium account, but the e-mail doesn't appear in my inbox or my spamfolder. Can I get some hep with this?

  • Casual Listener
  • I tried to recover my password for my premium account, but the e-mail doesn't appear in my inbox or my spamfolder.   Can I get some hep with this?
  • Noorri
  • Casual Listener
  • 400 Views
  • 4 replies
  • 0 likes
  • 400 Views
  • 4 replies
  • 0 likes