Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

83955 Views

9 replies

2 likes

Account
Login
  • 83955 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660078 Views

13 replies

4 likes

Account
  • 660078 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

741942 Views

18 replies

29 likes

  • 741942 Views
  • 18 replies
  • 29 likes

Solved!! My playlist subscribers disappeared

Hi!Some days ago I started using the Spotify app (in Spotify) Tunigo. I noticed that I got some emails telling me that people have subscribed to my playlist that I posted on Tunigo. When I check my playlist there is no one that is subscribing. I have...

Regular

Hi! Some days ago I started using the Spotify app (in Spotify) Tunigo. I noticed that I got some emails telling me that people have subscribed to my playlist that I posted on Tunigo. When I check my...

user-removed

Not applicable

16720 Views

164 replies

1 likes

  • 16720 Views
  • 164 replies
  • 1 likes

1 abonoment 2 personen

kun je een pririum acount voor twee mensen gebruiken???|

Newbie

kun je een pririum acount voor twee mensen gebruiken???|

bosi

Roadie

1734 Views

26 replies

0 likes

  • 1734 Views
  • 26 replies
  • 0 likes

Facebook account deleted, no more access to Spotify

Hello, (Please excuse my english, it's not my first language).So, today i've deleted my facebook account and now i can't access to my spotify account anymore.I searched the forum to find an answer and discorvered that i need a FB account to connect t...

Visitor

Hello,   (Please excuse my english, it's not my first language). So, today i've deleted my facebook account and now i can't access to my spotify account anymore. I searched the forum to find...

Peter__

Community Legend

6671 Views

6 replies

0 likes

  • 6671 Views
  • 6 replies
  • 0 likes

Someone has subscribed in my name

Someone (probably in sweden) has started a month's premium subscription with Telia mobile phones. it has nothing to do with me, so can it be cancelled.I have done a contact form but the last one I sent just seemed to drop off the radar after an initi...

Regular

Someone (probably in sweden) has started a month's premium subscription with Telia mobile phones. it has nothing to do with me, so can it be cancelled. I have done a contact form but the last one I ...

Sam

Spotify

402 Views

4 replies

0 likes

  • 402 Views
  • 4 replies
  • 0 likes

Can´t listen to the new Keane album

Hi! I have an unlimited account but the new Keane album is unavailable for me. Why?/Kjell

Casual Listener

Hi! I have an unlimited account but the new Keane album is unavailable for me. Why? /Kjell

Varmland63

Casual Listener

341 Views

2 replies

0 likes

  • 341 Views
  • 2 replies
  • 0 likes

Downgrade from unlimited to free

I wish to downgrade my account today from unlimited to free. I've already cancelled my subscription but it takes place in june. I need it as soon as possible to be able to set up premium subscription through another payment service. How can I fix thi...

Newbie

I wish to downgrade my account today from unlimited to free. I've already cancelled my subscription but it takes place in june. I need it as soon as possible to be able to set up premium subscription...

Adam

Roadie

512 Views

3 replies

0 likes

  • 512 Views
  • 3 replies
  • 0 likes

Limited Playing?

Quite a lot of songs on Spotify have been at 'No Plays Left' for quite a while now. I am a long time Spotify user, having paid for premium for many months. Is there still a limit on tracks per day/week/month?

Casual Listener

Quite a lot of songs on Spotify have been at 'No Plays Left' for quite a while now. I am a long time Spotify user, having paid for premium for many months.   Is there still a limit on tracks p...

romney

Newbie

1069 Views

5 replies

0 likes

  • 1069 Views
  • 5 replies
  • 0 likes

Solved!! delete account

I want to delete my account, so I added ".del" to my emailadress 6 days ago: on which my account should be have been deleted within 48 hours. But it's still there...... Can somebody take action? thanx

Visitor

I want to delete my account, so I added ".del" to my emailadress 6 days ago: on which my account should be have been deleted within 48 hours. But it's still there......   Can somebody take act...

Richard

Community Legend

1206 Views

9 replies

0 likes

  • 1206 Views
  • 9 replies
  • 0 likes

Spotify pc client doesn't work...

Hi, I've had a premium account for some time. My credit card expired so I had to buy premium again. It works fine on my mobile, and here on web it says I have spotify premium, but my pc client doensn't recognise that I have bought premium and keeps p...

Newbie

Hi,   I've had a premium account for some time. My credit card expired so I had to buy premium again. It works fine on my mobile, and here on web it says I have spotify premium, but my pc clie...

meahtenoha

Spotify

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

inability to unsubscribe!

I don't get WI-FYI much in my neighborhood and I can't unsubscribe to the premium subscription that I purchased. It wont accept my password and it wont send me a new one either it tells me to change my password on FB I even did that and it wont accep...

Newbie

I don't get WI-FYI much in my neighborhood and I can't unsubscribe to the premium subscription that I purchased. It wont accept my password and it wont send me a new one either it tells me to change ...

licenced

Community Legend

402 Views

2 replies

0 likes

  • 402 Views
  • 2 replies
  • 0 likes

Solved!! Spotify account linked to wrong Last.fm account

My Spotify account is linked to an old Last.fm account which is no longer active. I'm getting Error Code 9 on the Last.fm page within the Spotify app, but I can't see a way to unlink the old Last.fm account. How can i unlink my Spotify account from t...

Gig Goer

My Spotify account is linked to an old Last.fm account which is no longer active. I'm getting Error Code 9 on the Last.fm page within the Spotify app, but I can't see a way to unlink the old Las...

jmsgwd

Gig Goer

1654 Views

2 replies

0 likes

  • 1654 Views
  • 2 replies
  • 0 likes

Solved!! Community display name

Hey I'm new - just signed up through facebook. I can see in my "live feed" when my friends publish music that my friends appear to have community display names. How do I get one of those? I know that my full name is always going to be my user name - ...

Regular

Hey   I'm new - just signed up through facebook. I can see in my "live feed" when my friends publish music that my friends appear to have community display names. How do I get one of thos...

lydia_franc

Regular

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

Werbung

In Eurer Werbung heißt es andauert: "personalisiert" das ist in Deutschland ein ganz böses Wort. Deutsche wollen nicht kategorisiert und mit personalisierter Werbung überhäuft werden. Auch wenn ich darin technisch wie auch aus der Sicht Marketing ric...

Newbie

In Eurer Werbung heißt es andauert:   "personalisiert"     das ist in Deutschland ein ganz böses Wort. Deutsche wollen nicht kategorisiert und mit personalisierter Werbung überhäu...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

need to logout everyone from my spotify account

Hi! Can someone help me with logging out of every spotify that I am on. ThanksAdriangt

Newbie

Hi!   Can someone help me with logging out of every spotify that I am on.   Thanks Adriangt

licenced

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Can't log in to Spotify

This is strange. I thought it would be the firewall problem but I have made Spotify an exception and have uninstalled and reinstalled to no avail. My friend also has Spotify on his laptop and I managed to log in fine on that. Any ideas?

Casual Listener

This is strange. I thought it would be the firewall problem but I have made Spotify an exception and have uninstalled and reinstalled to no avail. My friend also has Spotify on his laptop and I manag...

Peter__

Community Legend

3728 Views

14 replies

0 likes

  • 3728 Views
  • 14 replies
  • 0 likes

Sync problems, max 3 devices?

Hi there.I'm sorry if I'm just stupid or blind or both or whatever. So I just got a new Smartphone yesterday. Installed Spotify and let it download all the starred songs/playlists. Tested it while UMTS/WiFi was turned off, worked like a charm.This mo...

Newbie

Hi there. I'm sorry if I'm just stupid or blind or both or whatever.   So I just got a new Smartphone yesterday. Installed Spotify and let it download all the starred songs/playlists. Tested ...

Philipdev

Newbie

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

I purchased a premium subscription last night and i still can't listen to music

Last night i bought a premium subscription yet i can't listen to music right now. It keeps telling me that i have exceeded my 10 hours listening time and that i need to upgrade my account. I have received an email with a receipt so there is no proble...

Casual Listener

Last night i bought a premium subscription yet i can't listen to music right now. It keeps telling me that i have exceeded my 10 hours listening time and that i need to upgrade my account. I have rec...

user-removed

Not applicable

359 Views

4 replies

0 likes

  • 359 Views
  • 4 replies
  • 0 likes

Solved!! Turn off email notifications

Hi, I subscribe to a playlist, but I'd rather not get email notiifications when they update it. Is this possible? Thanks, icrlp05

Regular

Hi,   I subscribe to a playlist, but I'd rather not get email notiifications when they update it.   Is this possible?   Thanks,   icrlp05

madcow68

Casual Listener

31607 Views

54 replies

0 likes

  • 31607 Views
  • 54 replies
  • 0 likes

Solved!! Unable to update my credit card

I got a message in the Spotify client that my credit card is about to expire. When I tried to change the credit card, all I got was this: Help?

Newbie

I got a message in the Spotify client that my credit card is about to expire. When I tried to change the credit card, all I got was this:     Help?

TobiasBerg

Casual Listener

836 Views

9 replies

0 likes

  • 836 Views
  • 9 replies
  • 0 likes

Solved!! New to Spotify Automatically logs me out

I'm new to spotify and tried logging in with my facebook account. When i do log in it opens the program and goes to the welcome to spotify popup. When i close that it automatically logs me out. I saw some posts about disconnecting from the facebook a...

Casual Listener

I'm new to spotify and tried logging in with my facebook account.  When i do log in it opens the program and goes to the welcome to spotify popup.  When i close that it automatically logs m...

BigJ

Casual Listener

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes