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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81276 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656043 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

736957 Views

18 replies

29 likes

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Payment not completed help

Hello, I received a message that Spotify was not able to take a payment from my card ...so I have updated my card info but it still has not deducted anything from my card and my new payment day is 2012-05-02 this month which was yesterday for me. Wha...

Newbie

Hello, I received a message that Spotify was not able to take a payment from my card ...so I have updated my card info but it still ha...

203 Views

0 replies

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Can't log in with facebook

Trying to create a new account with facebook I am logged in to the faecbook account I am trying to registerI click "register" (under the details of the facebook account I am trying to register) Then I come to a new page that says "You do already have...

Newbie

Trying to create a new account with facebook   I am logged in to the faecbook account I am trying to register I click "register" (under the details of the facebook account I am trying to regi...

Meister

Casual Listener

949 Views

1 replies

0 likes

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Solved!! Creating a spotify account for an organisation

I’m trying to create a spotify playlist for a music festival. The problem is that the festival doesn’t have a spotify account, and that nowadays you need a facebook profile to create one. Since we use a facebook page, instead of a profile, and facebo...

Casual Listener

I’m trying to create a spotify playlist for a music festival. The problem is that the festival doesn’t have a spotify account, and that nowadays you need a facebook profile to create one. Since we us...

Ralph2012

Casual Listener

1716 Views

2 replies

1 likes

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Spotify and Facebook accounts

Hi! Im having a "problem" with the loggin on both mac and ipad/iphone.Even if I choose to login with the spotify account, my facebook login works. Its does not create a real problem for me, but I will guess that it should not be like this? Another pr...

Newbie

Hi!   Im having a "problem" with the loggin on both mac and ipad/iphone. Even if I choose to login with the spotify account, my facebook login works.   Its does not create a real probl...

Sam

Spotify

315 Views

1 replies

0 likes

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2 accounts ,linked the free version to facebook how to change it/

I have a problem 2 days ago i got my new iphone and created an (free) account on spotify , and linked it to my facebook account. ,yesterday i activated my premium account via my provider i used a diffrent emailadres , so now i have 2 accounts and the...

Visitor

I have a problem 😞   2 days ago i got my new iphone and created an (free) account on spotify , and linked it to my facebook account.  ,yesterday i activated my premium account via my pro...

Sam

Spotify

328 Views

1 replies

0 likes

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Getting my CD's into Library

I feel like this must be a really simple thing but I have searched for HOURS and cannot find an answer. How do I get tracks from my CD's onto my Spotify library?! I mean you must be able to because the whole point of Spotify is to have your music all...

Casual Listener

I feel like this must be a really simple thing but I have searched for HOURS and cannot find an answer.  How do I get tracks from my CD's onto my Spotify library?!  I mean you must be able ...

wood95

Newbie

10542 Views

2 replies

0 likes

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Got receipt but the Premium-subscription doesn't work

Hi!I renewed my premium-subscription this afternoon and got the receipt sent to my email (but in Spanish). Now it doesn't work neither on my cell nor on my computer.

Casual Listener

Hi! I renewed my premium-subscription this afternoon and got the receipt sent to my email (but in Spanish). Now it doesn't work neither on my cell nor on my computer.    

242 Views

0 replies

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Critical Bug? error 410 - Account assoc with incorrect email / 'incorrect credentials' on login

I believe I'm experiencing a bad bug with my Spotify account. It's either a bad bug or I'm getting hacked. I'm not getting very far with the customer service, so I thought I'd post here in the hopes that a developer or QA person reads these reports w...

Newbie

I believe I'm experiencing a bad bug with my Spotify account. It's either a bad bug or I'm getting hacked. I'm not getting very far with the customer service, so I thought I'd post here in the hopes ...

483 Views

0 replies

1 likes

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Can't connect to facebook

I deleted my old Facebook account and attempted to connect the new one to my existing Spotify account. The facebook log in window pops up but it won't actually connect. My spotify user name: mozicodoMy facebook email: bassburner@gmail.com

Newbie

I deleted my old Facebook account and attempted to connect the new one to my existing Spotify account.  The facebook log in window pops up but it won't actually connect.    My spotif...

668 Views

0 replies

0 likes

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How to accept the terms and condition of use pop-up

Hi guys I got a problem ,I have reinstalled my spotify with the new version, and ever since I have not been able to use spotify since I had got a problem with the terms and condition of use pop-up which pops up automatically and I can't close it with...

Newbie

Hi guys I got a problem ,I have reinstalled my spotify with the new version, and ever since I have not been able to use spotify since I had got a problem with the terms and condition of use pop-up wh...

ascolor

Newbie

1050 Views

2 replies

1 likes

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Spotify doesn't think I'm in the USA

I'm trying to get a friend set up with Spotify, but when I go to create an account, it tells me that Spotify is not available in my country. When I scroll down, it shows that I'm "International." Double checked to see if something was screwy with my ...

Casual Listener

I'm trying to get a friend set up with Spotify, but when I go to create an account, it tells me that Spotify is not available in my country. When I scroll down, it shows that I'm "International." Dou...

Jamie

Spotify Legend

2596 Views

9 replies

0 likes

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Dropped to free

Credit card got hacked and i dropped to free since the card was cancelled. Now i cannot stream because it is available only to premium? Help?

Casual Listener

Credit card got hacked and i dropped to free since the card was cancelled. Now i cannot stream because it is available only to premium? Help?

Waini0

Casual Listener

335 Views

3 replies

0 likes

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The Facebook Spotify app changes my country to Luxembourg

Hi,Whenever I check my facebook Spotify app page I get a page with this text "Sign up to be first in line when Spotify launches in Luxembourg!" I am in the United States and my facebook account is set in the United States, my IP address is also recog...

Newbie

Hi, Whenever I check my facebook Spotify app page I get a page with this text      "Sign up to be first in line when Spotify launches in Luxembourg!"  I am in the United St...

459 Views

0 replies

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HELP ME

my spotify has started fully freaking out it started logging me out then back in.... then its saying im offline all the time and now its deleted all my starred tracks tryed uninstalling and reinstalling and got nothing...! help me:( cos its getting a...

Casual Listener

my spotify has started fully freaking out it started logging me out then back in.... then its saying im offline all the time and now its deleted all my starred tracks tryed uninstalling and reinstall...

johovo

Casual Listener

337 Views

1 replies

0 likes

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UK account set to International error after today's update

Hi all Just had a Spotify update in UK (02/05/2012) and, midway through playing the first track after re-starting, Spotify went offline (error 404). After looking on-line it seems this is usually a temporary log-in error. However, I was clearly logge...

Regular

Hi all   Just had a Spotify update in UK (02/05/2012) and, midway through playing the first track after re-starting, Spotify went offline (error 404). After looking on-line it seems this is us...

268 Views

0 replies

0 likes

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Solved!! Keeps disconecting me offline mode.

i have Full premium Subscription. Only today problem has started. Keeps going into Offline mode. Firewall is Not blocking. nor is my subscription up. So wtf is going on! have latest update. not gonna pay for this crap if can't play nothing.

Gig Goer

i have Full premium Subscription. Only today problem has started. Keeps going into Offline mode. Firewall is Not blocking. nor is my subscription up. So wtf is going on! have latest update. not gonna...

lilactiger89

Newbie

6762 Views

9 replies

0 likes

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Spotify iPhone App Wrong Trial

The Spotify iPhone app is saying that my trial has ended or that there are 21 days left to my trial when I have Spotify Premium and I pay $10 a month. SOMEBODY FIX THIS ANNOYING THING! I have tried to re-install and re-login but that doesnt work!

Roadie

The Spotify iPhone app is saying that my trial has ended or that there are 21 days left to my trial when I have Spotify Premium and I pay $10 a month. SOMEBODY FIX THIS ANNOYING THING! I have tried t...

Peter__

Community Legend

3824 Views

21 replies

0 likes

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Solved!! Are you able to answer questions in Spanish?

Hello there. As you can see, I can write and speak English, but since I am a Spotify Spain paying member, first I would like to know if you are able to answer me in my own language, and if so, where and to whom should I make my question regarding som...

Visitor

Hello there. As you can see, I can write and speak English, but since I am a Spotify Spain paying member, first I would like to know if you are able to answer me in my own language, and if so, where ...

Patricia

Spotify Legend

664 Views

3 replies

0 likes

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missing starred songs

i had about 200+ in my starred list now i have only 55, what have happend? any1 help me? :S

Newbie

i had about 200+ in my starred list now i have only 55, what have happend? any1 help me? :S

261 Views

0 replies

0 likes

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