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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 426 Views
  • 0 replies
  • 7 likes
  • Security
  • 426 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439939 Views
  • 970 replies
  • 108 likes
  • Account
  • 439939 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195412 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195412 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106897 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106897 Views
  • 70 replies
  • 11 likes

CANT UPGRADE

I have logged into correctly, clicked on unlimited option, chose Visa as payment option, clicked next and it says"Sorry, wrong password" I have logged in and out multiple times, used several browsers and still does not work. please help

  • Casual Listener
  • I have logged into correctly, clicked on unlimited option, chose Visa as payment option, clicked next and it says "Sorry, wrong password"   I have logged in and out multiple times, used sever...
  • imlivinginthe80
  • Casual Listener
  • 494 Views
  • 6 replies
  • 0 likes
  • 494 Views
  • 6 replies
  • 0 likes

Someone I know connected the wrong facebookaccount to my spotify!

Know what to do? Someone I know connected the wrong facebookaccount to my spotify, and now I cant change it back.. How do I do?Thank you thank you!!/Anja

  • Newbie
  • Know what to do? Someone I know connected the wrong facebookaccount to my spotify, and now I cant change it back..  How do I do? Thank you thank you!! /Anja
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

I'm fed up

I jeep on having problems with spotify...now i cannot listen to the songs in the offline mode and i'm paying 10€ each month to have spotify premium...is there any other music support i can switch to?thanks

  • Newbie
  • I jeep on having problems with spotify...now i cannot listen to the songs in the offline mode and i'm paying 10€ each month to have spotify premium...is there any other music support i can switch to?...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Moved to the US

Hi there,I moved from the UK to the US and have been unable to log into my acount ever since. How do I gain access to my spotify from the US. I was just visiting the UK for a short while.Sudipto

  • Regular
  • Hi there, I moved from the UK to the US and have been unable to log into my acount ever since. How do I gain access to my spotify from the US. I was just visiting the UK for a short while. Sudipto
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Trying to delete my account, spotify not helping

I came to the community forum to look for help permanently deleting my account, and found posts from a moderator saying to contact spotify support. I did so and received an automated email saying "If you have a question about Spotify then your first ...

  • Visitor
  • I came to the community forum to look for help permanently deleting my account, and found posts from a moderator saying to contact spotify support. I did so and received an automated email saying "If...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Cannot connect with Facebook

Hello, When I try to connect with my Facebook account I get the following message from the Facebook popup: Sorry, something went wrong.We're working on getting this fixed as soon as we can.Go BackFacebook © 2011 · Help

  • Casual Listener
  • Hello,   When I try to connect with my Facebook account I get the following message from the Facebook popup:   Sorry, something went wrong. We're working on getting this fixed as soon ...
  • 407 Views
  • 0 replies
  • 0 likes
  • 407 Views
  • 0 replies
  • 0 likes

Wrong artist on album Wilderness by Tony Williams

Just heard a track on the Wilderness album by Tony WIlliams streaming online from KCSM Jazz 91. The album is on Spotifiy but with the incorrect artist name of Tony Alonso. Not sure if this is the best place to let Spotify know. Let me know if there i...

  • Newbie
  • Just heard a track on the Wilderness album by Tony WIlliams streaming online from KCSM Jazz 91. The album is on Spotifiy but with the incorrect artist name of Tony Alonso.   Not sure if this i...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Spotify Is Unable To Withdraw Funds...

Hi there,since yesterday I have been getting the message 'Spotify is unable to withdrawn funds due to a bank error' every time I log into Spotify. I checked my credit card and there have been no problems with it. I signed up for Spotify Premium ages ...

  • Music Fan
  • Hi there, since yesterday I have been getting the message 'Spotify is unable to withdrawn funds due to a bank error' every time I log into Spotify. I checked my credit card and there have been no pr...
  • humphreym
  • Music Fan
  • 633 Views
  • 6 replies
  • 0 likes
  • 633 Views
  • 6 replies
  • 0 likes

Offline tracks

When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them".What do I have to do? I do log into my account every time I use my account. Is there something else I need to do? I really, ...

  • Regular
  • When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them". What do I have to do? I do log into my account every time I use my acco...
  • lindacth
  • Regular
  • 322 Views
  • 3 replies
  • 0 likes
  • 322 Views
  • 3 replies
  • 0 likes

Playlists are suddenly gone and spotify tells me im using a free account.

Suddenly spotify tells me i have an free account and all my playlists are gone. When i check my account history it says i never had an premium account. This was the first month i am using spotify premium and i did realy like it.I buyed myself an gift...

  • Newbie
  • Suddenly spotify tells me i have an free account and all my playlists are gone.   When i check my account history it says i never had an premium account.   This was the first month i am...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

My reedem card won't work

Hi I have bought a gift card at 7-elleven, and when i try to reddem it, it won't accept it. am i doing it wrong, or the card i got from the store is invalid?

  • Gig Goer
  • Hi   I have bought a gift card at 7-elleven, and when i try to reddem it, it won't accept it.     am i doing it wrong, or the card i got from the store is invalid?
  • hatsjer
  • Gig Goer
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

ipad and mobile

Why cant i use my spotify on ipad and mobile? i am a premium member, i had it untill my creditcard was stolen , but now i have registred a new one , and then nothing works. Please help!!

  • Newbie
  • Why cant i use my spotify on ipad and mobile? i am a premium member, i had it untill my creditcard was stolen , but now i have registred a new one , and then nothing works. Please help!!
  • Sam
  • Spotify
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Spotify Starred Playlist Sorting

Hey Guys, For some reason my starred list is being synchronized perfectly fine with one exception, the songs are not in the order of date which i added them on my android ( galaxy nexus ). They get thrown in somewhere randomly, ( it syncs the number ...

  • Casual Listener
  • Hey Guys,   For some reason my starred list is being synchronized perfectly fine with one exception, the songs are not in the order of date which i added them on my android ( galaxy nexus ). T...
  • wtfzdotnet
  • Casual Listener
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Product not available!

I am trying to reactivate my premium account after I ran out of cash on my card, but is says the product is unavailable!

  • Casual Listener
  • I am trying to reactivate my premium account after I ran out of cash on my card, but is says the product is unavailable! 
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Spotify Support – Always This Bad?

Alright, so I had a problem with downloads that neither the FAQ nor the forum could solve. I thus contacted Spotify's official support, got an automated reply that they would strive to get back to me within 2-3 days and heard – nothing. This set a pa...

  • Casual Listener
  • Alright, so I had a problem with downloads that neither the FAQ nor the forum could solve. I thus contacted Spotify's official support, got an automated reply that they would strive to get back to me...
  • rejuwi
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

payment done

dear friends of SPOTIF,my payment has been debited in my bank account for my premium subscription but not possible to enter.could you help please?

  • Newbie
  • dear friends of SPOTIF, my payment has been debited in my bank account for my premium subscription but not possible to enter. could you help please?
  • meahtenoha
  • Spotify
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Spotify Keeps Crashing After I login

Hi. Spotify has worked brilliantly for me since I got it in August of 2011. However, today Spotify went down and I got the notorious Failed Loading Skin error. I listened to others and completely installed Spotify, then redownloaded and reinstalled i...

  • Casual Listener
  • Hi. Spotify has worked brilliantly for me since I got it in August of 2011. However, today Spotify went down and I got the notorious Failed Loading Skin error. I listened to others and completel...
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

I need a spotify acct to log into my WD Live - but already use FB

It will not let me create a new account because I already have an account of course, and it is tied to Facebook login. But I cannot use my Facebook login on the new WD Live device. What do I do to resolve this?

  • Casual Listener
  • It will not let me create a new account because I already have an account of course, and it is tied to Facebook login. But I cannot use my Facebook login on the new WD Live device.   What do I...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Spotify is charging me for an account that doesn't exist

I emailed this complaint to support on Monday, but have gotten no response. I have two Spotify Premium accounts, one for myself and one for my son. In addition to the two monthly charges of $9.99, another from Spotify for $4.99 is showing up on the s...

  • Newbie
  • I emailed this complaint to support on Monday, but have gotten no response. I have two Spotify Premium accounts, one for myself and one for my son. In addition to the two monthly charges of $9.99, an...
  • 528 Views
  • 0 replies
  • 1 likes
  • 528 Views
  • 0 replies
  • 1 likes

Bought tracks won't download propperly

I have bought a few tracks, but they won't download propperly. In the download section it says the tracks are downloading, and I have quite a fast internet line, and after 1-2 hours, they are still downloading. I have also checked the size of the dow...

  • Newbie
  • I have bought a few tracks, but they won't download propperly. In the download section it says the tracks are downloading, and I have quite a fast internet line, and after 1-2 hours, they are still d...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes