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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8645 Views
  • 1 replies
  • 9 likes
  • Security
  • 8645 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477321 Views
  • 979 replies
  • 111 likes
  • Account
  • 477321 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209660 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209660 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119692 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119692 Views
  • 72 replies
  • 12 likes

Spotify showing me content that I cannot play.

Spotify is showing me albums and tracks that are not available. Why do I want to see content I cannot access? I searched for the new George Harrison album from the Scorsese documentary. The album showed up in the search however it is not available fo...

  • Regular
  • Spotify is showing me albums and tracks that are not available.  Why do I want to see content I cannot access?  I searched for the new George Harrison album from the Scorsese documentary.&n...
  • Boses
  • Regular
  • 2045 Views
  • 10 replies
  • 0 likes
  • 2045 Views
  • 10 replies
  • 0 likes

Prenium code

Hello!I won a prenium code by playing the game BlackBerry " it's easy to do what you love" one year ago, but I didn't use it.Today I tried it but it is not working.May I have a little help please?Thanks, Arnaud.

  • Newbie
  • Hello! I won a prenium code by playing the game  BlackBerry " it's easy to do what you love" one year ago, but I didn't use it. Today I tried it but it is not working. May I have a l...
  • Jude
  • Spotify Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Someone else is using account

Hey Could you please help me, someone else is using my accont.. ive tried to change the password but it doesnt matter until the person has logged out. Can i throw him/her out somehow? //Z

  • Newbie
  • Hey Could you please help me, someone else is using my accont.. ive tried to change the password but it doesnt matter until the person has logged out.    Can i throw him/her out someh...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Trying to retrieve password

I am trying to upgrade to premium, but I can't recall my password. When I ask to send an email to reset the password it never comes through. I am also checking my spam filter - but no luck. Please help. Thank you.

  • Newbie
  • I am trying to upgrade to premium, but I can't recall my password.  When I ask to send an email to reset the password it never comes through.  I am also checking my spam filter - but no luc...
  • meahtenoha
  • Spotify
  • 629 Views
  • 3 replies
  • 0 likes
  • 629 Views
  • 3 replies
  • 0 likes

Solved!! Where to buy Spotify Premium in a US store

Hello, I am interested in buying spotify premium in a store in the US. Where in the US can I buy a spotify premium subscription or a gift card or claim code for spotify premium in the US? I don't have a credit card or paypal. Thanks.

  • Regular
  • Hello, I am interested in buying spotify premium in a store in the US. Where in the US can I buy a spotify premium subscription or a gift card or claim code for spotify premium in the US? I don't hav...
  • David
  • Spotify Legend
  • 8885 Views
  • 7 replies
  • 0 likes
  • 8885 Views
  • 7 replies
  • 0 likes

seperate accounts on same computer

My husband and I both use the same computer but have somewhat different tastes in music. Is is possible to create two seperate Spotify accounts, each linked to our own Facebook accounts, on the same computer?

  • Newbie
  • My husband and I both use the same computer but have somewhat different tastes in music.  Is is possible to create two seperate Spotify accounts, each linked to our own Facebook accounts, on the...
  • licenced
  • Community Legend
  • 4066 Views
  • 1 replies
  • 1 likes
  • 4066 Views
  • 1 replies
  • 1 likes

Spotify thinks Im in another country

Hi, I only use spotify at my work.. Our office department is in Denmark, but it runs directly to our swedish servers.. so spotify wont work anymore.. because Im "danish" but using it in Sweden... How do I fix this? Tried contacting spotify but they w...

  • Regular
  • Hi, I only use spotify at my work.. Our office department is in Denmark, but it runs directly to our swedish servers.. so spotify wont work anymore.. because Im "danish" but using it in Sweden...&nbs...
  • Nickka
  • Regular
  • 1346 Views
  • 7 replies
  • 0 likes
  • 1346 Views
  • 7 replies
  • 0 likes

Can't pay for spotify! PayPal fails

I've tried signing up for the 30 day free trial using my payPal account twice now. Each time I get this error (I'm using Chrome): SSL connection error Unable to make a secure connection to the server. This may be a problem with the server or it may b...

  • Newbie
  • I've tried signing up for the 30 day free trial using my payPal account twice now. Each time I get this error (I'm using Chrome):   SSL connection error Unable to make a secure connection ...
  • 951 Views
  • 0 replies
  • 1 likes
  • 951 Views
  • 0 replies
  • 1 likes

New to spotify

I'm new to Spotify and am a Premium Member. What happens when I stop subscribing...can I still listen to the music? Many thanks.

  • Newbie
  • I'm new to Spotify and am a Premium Member.  What happens when I stop subscribing...can I still listen to the music?  Many thanks.
  • user-removed
  • Not applicable
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Sharing playlist to Facebook

Hi! I have 2 problems, let's begin with one. I got Spotify in 2009~ and used it alot.. but now like 1 month ago i have limits? I think its 1-5 hours per month.. Why did i get the limit now when i've had it for a while? My friends doesn't have any tim...

  • Casual Listener
  • Hi! I have 2 problems, let's begin with one. I got Spotify in 2009~ and used it alot.. but now like 1 month ago i have limits? I think its 1-5 hours per month.. Why did i get the limit now when i've ...
  • MaxLakebeach
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

Moving songs from playlist to library

I have a playlist with a bunch of Lady Gaga songs. How do I get these songs from the playlist into my library?

  • Newbie
  • I have a playlist with a bunch of Lady Gaga songs. How do I get these songs from the playlist into my library?
  • 432 Views
  • 0 replies
  • 1 likes
  • 432 Views
  • 0 replies
  • 1 likes

Missing Tracks from Top Lists on Facebook?

Hello! Some of the tracks and albums from my 'Top Lists' on Facebook have disappeared! For example, my most played track of all time is 'Euphoria' by 'Loreen', but this is has disappeared from my 'All Time' list on Facebook, along with several other ...

  • Casual Listener
  • Hello!  Some of the tracks and albums from my 'Top Lists' on Facebook have disappeared!  For example, my most played track of all time is 'Euphoria' by 'Loreen', but this is has disappeared...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Help !!

upon canceling my 30 day trial it said on the screen that the account would be canceled in 4 days time ! my 30 subscription ends on the 25th may and today is the 23rd ! does this mean im going to have to pay for a months subscription?????? !!!!!!!!!!...

  • Newbie
  • upon canceling my 30 day trial it said on the screen that the account would be canceled in 4 days time ! my 30 subscription ends on the 25th may and today is the 23rd ! does this mean im going to hav...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

iPhone -offline playlists capacity

When I try to synchronism the playlists on my iphone I get a warning that there isn't enough capacity for more offline songs. The advice is to either desynchronise playlists or create more free space on my device (said iPhone). I have removed several...

  • Casual Listener
  • When I try to synchronism the playlists on my iphone I get a warning that there isn't enough capacity for more offline songs.  The advice is to either desynchronise playlists or create more free...
  • meshey
  • Newbie
  • 1071 Views
  • 1 replies
  • 0 likes
  • 1071 Views
  • 1 replies
  • 0 likes

Australian Spotify Account

Hi guys Just like to ask if and when the library that is avaialable to Australia will match that of the Uk? I have just changed countries from UK to Aus after having a UK account for 5 years and half of the music on my playlists is missing. If I knew...

  • Casual Listener
  • Hi guys   Just like to ask if and when the library that is avaialable to Australia will match that of the Uk? I have just changed countries from UK to Aus after having a UK account for 5 years...
  • David
  • Spotify Legend
  • 1080 Views
  • 3 replies
  • 0 likes
  • 1080 Views
  • 3 replies
  • 0 likes

Downgrade my account from premium to free

Hi, I need to downgrade my account from premium to free, I cancelled my subscription but I'm still a premium user until 2012-06-03 I need to downgrade so I can set it up with another service, Virgin media UK Thank for a quick reply. Username: benfish...

  • Newbie
  • Hi,   I need to downgrade my account from premium to free, I cancelled my subscription but I'm still a premium user until 2012-06-03  I need to downgrade so I can set it up with another s...
  • user-removed
  • Not applicable
  • 865 Views
  • 1 replies
  • 0 likes
  • 865 Views
  • 1 replies
  • 0 likes

Change country to correct one, without payment information.

I was in France for some time but now I'm back to Spain, where i live. However my account says I live in France and won't let mechange my country UNLESS i give out my credit card information. I think that's kind of abusive. Is there any way of changi...

  • Music Fan
  • I was in France for some time but now I'm back to Spain, where i live. However my account says I live in France and won't let mechange my country UNLESS i give out my credit card information.  ...
  • user-removed
  • Not applicable
  • 2075 Views
  • 4 replies
  • 0 likes
  • 2075 Views
  • 4 replies
  • 0 likes

New credit account not recognized

I recently had to cancel a credit card account because the information became compromised. I updated my payment method with the new credit account number on the 16th, and the Premium service was billed to the account. However, I logged on today and S...

  • Casual Listener
  • I recently had to cancel a credit card account because the information became compromised. I updated my payment method with the new credit account number on the 16th, and the Premium service was bill...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Wrong click

Hi, I clicked on the button "pay" but that was a mistake. I was supposed to click on the titel of the song. How can I check if i bought the music that i didn't want?

  • Newbie
  • Hi, I clicked on the button "pay" but that was a mistake. I was supposed to click on the titel of the song. How can I check if i bought the music that i didn't want?
  • Richard
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Country and Playlists Changeover

I originally subscribed to Spotify when in the UK. Now I am in Australia and so is Spotify! Obviously I now want to change my country in the profile though I see many people are having problems with this. Hopefully this issue regarding credit card in...

  • Newbie
  • I originally subscribed to Spotify when in the UK.  Now I am in Australia and so is Spotify!   Obviously I now want to change my country in the profile though I see many people are having...
  • Stupify
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes