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Please see below the most popular frequently asked questions.

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Accounts

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 419695 Views
  • 965 replies
  • 108 likes
  • Account
  • 419695 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1185294 Views
  • 119 replies
  • 116 likes
  • Account
  • 1185294 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103171 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103171 Views
  • 69 replies
  • 10 likes

Solved!!Superuser Contribution premium account

I would like to have a premium account to avoid commerials!!!! but at moment i can't afford it at this point in time !!! so i guess my question is when i can afford the premium memebrship account to avoid the commericals will i be able to reapply or ...

  • Visitor
  • I would like to have a premium account to avoid commerials!!!! but at moment i can't afford it at this point in time !!! so i guess my question is when i can afford the premium memebrship account to ...
  • Katerina
  • Spotify Legend
  • 1560 Views
  • 7 replies
  • 0 likes
  • Premium
  • 1560 Views
  • 7 replies
  • 0 likes

Premium not playing the musics from the playlist

PlanPremiumCountryHungaryDeviceiPhone 8 My Question or Issue I am a premium user and since I upgrade spotfy I don’t listen to the musics from my playlist. It always plays random musics that are not in my playlist. I want to listen only the musics tha...

  • Newbie
  •   Plan Premium Country Hungary Device iPhone 8   My Question or Issue   I am a premium user and since I upgrade spotfy I don’t listen to the musics from my playlist. It alway...
  • Billy-J
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • Premium
  • 323 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wrong content playlist

Hi all, I'm facing the problem where I am following a playlist which is curated by Spotify and shows different songs when I'm logged in. I suspect that the songs that are shown are from a different playlist. However, I do not know from which exact pl...

  • Casual Listener
  • Hi all,   I'm facing the problem where I am following a playlist which is curated by Spotify and shows different songs when I'm logged in.   I suspect that the songs that are shown are ...
  • Katerina
  • Spotify Legend
  • 637 Views
  • 5 replies
  • 0 likes
  • Other
  • 637 Views
  • 5 replies
  • 0 likes

Solved!! Transfer ALL account info, friends etc.

Hello there, I am a family premium owner/admin. IRL, I moved hence my address is changed. After looking around a bit, I see that I should create a new account to actually change my address. """ If you moved, entered the wrong address or incorrect inf...

  • Casual Listener
  • Hello there,   I am a family premium owner/admin. IRL, I moved hence my address is changed. After looking around a bit, I see that I should create a new account to actually change my address. ...
  • Lafexlos
  • Casual Listener
  • 601 Views
  • 2 replies
  • 0 likes
  • Account
  • 601 Views
  • 2 replies
  • 0 likes

Account is just gone?

PlanFree/PremiumCountryGermany Device Samsung Galaxy 9 and Desktop, windows 10 My Question or IssueToday i just got logged out from my account on mobile and on desktop. When i tried to connect with my username it logged me in for a second but the app...

  • Visitor
  •   Plan Free/Premium Country Germany   Device  Samsung Galaxy 9 and Desktop, windows 10   My Question or Issue Today i just got logged out from my account on mobile...
  • OneByBoo
  • Roadie
  • 434 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 434 Views
  • 1 replies
  • 0 likes

Cant find email

PlanPremiumCountryUSA DeviceMoto E4 PlusOperating SystemAndroid My Question or IssueI can not find the email associated with a premium accountHere is the account ID if that helps

  • Newbie
  •   Plan Premium Country USA  Device Moto E4 Plus Operating System Android   My Question or Issue I can not find the email associated with a premium account Here is the accou...
  • Billy-J
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 364 Views
  • 1 replies
  • 0 likes

Spotify accounts hacked

Spotify has some serious security issues. My little brothers account got hacked last week, and now mine got hacked a few days ago. We don't even live together. I know how to logout all accounts etc. but that does not do anything when they keep coming...

  • Regular
  • Spotify has some serious security issues.   My little brothers account got hacked last week, and now mine got hacked a few days ago. We don't even live together.   I know how to logout ...
  • Billy-J
  • Spotify Star
  • 423 Views
  • 3 replies
  • 0 likes
  • Account
  • 423 Views
  • 3 replies
  • 0 likes

How can I change my user name 22gxbcc3rnblgtmwta3elvqbxq?

PlanFree/PremiumCountry Brasil DeviceMotorola OneOperating SystemAndroid One My Question or IssueI deleted my facebook, so I almost lost my account here, you helped me to put in my e-mail, but my username now is 22gxbcc3rnblgtmwta3elvqbxq and I can't...

  • Newbie
  • Plan Free/Premium Country  Brasil   Device Motorola One Operating System Android One   My Question or Issue I deleted my facebook, so I almost lost my account here, you...
  • A_Musicophile
  • Community Legend
  • 380 Views
  • 2 replies
  • 0 likes
  • Account
  • 380 Views
  • 2 replies
  • 0 likes

I think my account is hacked.

PlanPremiumCountryNetherlandsDeviceSony experiaOperating SystemWindows 10 My Question or IssueI want to know if it is possible to see where everybody is logged in. Because i have chanced my password for like 5 times today but there is someone or some...

  • Casual Listener
  • Plan Premium Country Netherlands Device Sony experia Operating System Windows 10   My Question or Issue I want to know if it is possible to see where everybody is logged in. Because i ...
  • mackhax0r
  • Casual Listener
  • 1611 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Security
  • 1611 Views
  • 7 replies
  • 0 likes

Superuser Contribution Facebook link not changing display name

I created my account without Facebook. Later I wanted to link to my FB account. All went well, I was able to add friends etc. Had read that it can take a couple of days for the name and picture to flow over to the account. Well its been about a week,...

  • Regular
  • I created my account without Facebook. Later I wanted to link to my FB account. All went well, I was able to add friends etc. Had read that it can take a couple of days for the name and picture to fl...
  • Peter
  • Spotify Legend
  • 1907 Views
  • 7 replies
  • 0 likes
  • Account
  • 1907 Views
  • 7 replies
  • 0 likes

Superuser Contribution Song does not appear in playlists on my devices

PlanPremiumCountrySweden Device(iPhone 6s)Operating System(iOS 12.3.1) Hello, a song I’ve written doesn’t show in Spotifys own official playlists on my devices, but it shows on other peoples devices. I think the playlists aren’t updating for me. How ...

  • Casual Listener
  •   Plan Premium Country Sweden    Device (iPhone 6s) Operating System (iOS 12.3.1)   Hello, a song I’ve written doesn’t show in Spotifys own official playlists on my dev...
  • Peter
  • Spotify Legend
  • 391 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 391 Views
  • 3 replies
  • 0 likes

Superuser Contribution Someone using my account?

PlanFreeMy Question or IssueWhen i open up Spotify on either my phone (Android) or my PC, it often says it's playing music from the browser player, but definitely not in my browser. It plays songs from artists I never even heard of, and often saves t...

  • Casual Listener
  • Plan Free My Question or Issue When i open up Spotify on either my phone (Android) or my PC, it often says it's playing music from the browser player, but definitely not in my browser. It plays so...
  • Peter
  • Spotify Legend
  • 951 Views
  • 5 replies
  • 1 likes
  • Account
    Free
    Other
    Security
  • 951 Views
  • 5 replies
  • 1 likes

Superuser Contribution Hacked account?

PlanPremiumCountryScotlandDevice Samsung galaxy s9/PS4/Windows PCOperating SystemAndroid orea/windows 10 My Question or IssueI recently was logged out of my account on all devices and could not log back in using my previous password. After resetting ...

  • Casual Listener
  • Plan Premium Country Scotland Device Samsung galaxy s9/PS4/Windows PC Operating System Android orea/windows 10   My Question or Issue I recently was logged out of my account on all devi...
  • Peter
  • Spotify Legend
  • 491 Views
  • 3 replies
  • 0 likes
  • Account
  • 491 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Account] Facebook linked Spotify Family account

PlanPremium Family AccountCountry DeviceAudio StreamerOperating System(Custom Volumio My Question or IssueI need to provide my new audio streamer (which runs on a custom Volumio OS) with my Log in User ID and password. My account is a family premium ...

  • Casual Listener
  • Plan Premium Family Account Country   Device Audio Streamer Operating System (Custom Volumio   My Question or Issue I need to provide my new audio streamer (which runs on a custom...
  • Peter
  • Spotify Legend
  • 916 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
  • 916 Views
  • 7 replies
  • 0 likes

Superuser Contribution Have Premium Family Subscription but can't access features

PlanPremium - familyCountrySpainDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueI have been on a premium subscription for years now. A few days ago premium features such as downloading playlists to the phone stopped without reaso...

  • Casual Listener
  • Plan Premium - family Country Spain Device Samsung Galaxy S10+ Operating System Android   My Question or Issue I have been on a premium subscription for years now.  A few days ago...
  • Peter
  • Spotify Legend
  • 521 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 521 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Account Hijacked - Keeps playing one song

PlanPremiumCountryPhilippinesDeviceSamsung S10Operating SystemAndroid My Question or Issue The app keeps playing one song, on repeat. if changed, it goes back to the same music.if paused, it plays back again.if stopped, it plays back.if re-logged-in,...

  • Casual Listener
  • Plan Premium Country Philippines Device Samsung S10 Operating System Android   My Question or Issue   The app keeps playing one song, on repeat.  if changed, it goes back t...
  • Peter
  • Spotify Legend
  • 1004 Views
  • 5 replies
  • 0 likes
  • Account
  • 1004 Views
  • 5 replies
  • 0 likes

Superuser Contribution Cannot Delete My Old Profile

Hi, yesterday I wanted to delete my profile ‘bluegatesproject’, because I’ve recently take an artist name ‘the blue gates project’. I followed the instructions and deleted the account, spotify sent me an email to verify and I verified. They sent me a...

  • Casual Listener
  • Hi, yesterday I wanted to delete my profile ‘bluegatesproject’, because I’ve recently take an artist name ‘the blue gates project’. I followed the instructions and deleted the account, spotify sent m...
  • Peter
  • Spotify Legend
  • 653 Views
  • 7 replies
  • 0 likes
  • Account
  • 653 Views
  • 7 replies
  • 0 likes

Superuser Contribution Premium error

PlanFree/PremiumCountryPhilippinesDeviceIphone XOperating SystemIOS My Question or IssueSo i payed for a spotify premium and my card was charged as you can see in the screen cap but when i checked my account it says it’s still free

  • Casual Listener
  •   Plan Free/Premium Country Philippines Device Iphone X Operating System IOS   My Question or Issue So i payed for a spotify premium and my card was charged as you can see in the...
  • Peter
  • Spotify Legend
  • 1293 Views
  • 8 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 1293 Views
  • 8 replies
  • 0 likes

Spotify keeps charging me for an account i dont have..

Okay so I have Spotify premium through Vodafone, which is paid for by Vodafone, which is this account. On my bank account statements I have been charged since at least November 2017 every month for a Spotify account I don't have. I have tried all the...

  • Casual Listener
  • Okay so I have Spotify premium through Vodafone, which is paid for by Vodafone, which is this account. On my bank account statements I have been charged since at least November 2017 every month for a...
  • Sackey16
  • Casual Listener
  • 924 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 924 Views
  • 4 replies
  • 0 likes

[Deleted]

[Deleted]

  • Newbie
  • [Deleted]
  • OneByBoo
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes