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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170189 Views
  • 695 replies
  • 57 likes
  • Account
  • 170189 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089662 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089662 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51796 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51796 Views
  • 58 replies
  • 8 likes

Username is just random numbers and letters???

PlanFreeCountryAustraliaDeviceMacbook and iPhone 6sOperating SystemMac OS Mojave 10.4 and IOS 12 My Question or IssueI accidentally opened Spotify on my desktop when I was offline, and suddenly my username changed to a bunch of random letters and num...

  • Newbie
  • Plan Free Country Australia Device Macbook and iPhone 6s Operating System Mac OS Mojave 10.4 and IOS 12     My Question or Issue I accidentally opened Spotify on my desktop ...
  • AeroZ
  • Composer
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! 2 accounts, 1 free & 1 premium, same email, reset password and it only opens free account.

I have had to log out of my premium account and can’t remember the pass-word so reset my pass-word and only the free account/playlists are available. Reset pass-word email only works for free account. Both the free and premium account are under the s...

  • Newbie
  • I have had to log out of my premium account and can’t remember the pass-word so reset my pass-word and only the free account/playlists are available. Reset pass-word email only works for free account...
  • Jose_M
  • Spotify Star
  • 222 Views
  • 1 replies
  • 1 likes
  • Login
  • 222 Views
  • 1 replies
  • 1 likes

Spotify Language Issue

Hey there, a friend of mine just got spotify on their phone, and we bought an individual premium plan, the 6.99/month, for their account, like the one that I have on mine. We are from Portugal, and their device is an Huawei Mate10 and we access their...

  • Casual Listener
  • Hey there, a friend of mine just got spotify on their phone, and we bought an individual premium plan, the 6.99/month, for their account, like the one that I have on mine. We are from Portugal, and t...
  • Jose_M
  • Spotify Star
  • 289 Views
  • 5 replies
  • 0 likes
  • Other
  • 289 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution My name suddenly became random number

PlanPremiumCountry FranceMy Question or Issue I don't know why but my name became a string of random characters everywhere, in my Spotify on my PC, on my phone too, in all my playlists. How do I make my name come back. Because I will soon publish son...

  • Casual Listener
  • Plan Premium Country  France My Question or Issue   I don't know why but my name became a string of random characters everywhere, in my Spotify on my PC, on my phone too, in all ...
  • jack_arnd
  • Casual Listener
  • 372 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 372 Views
  • 3 replies
  • 1 likes

Mein Benutzername - Eine kryptische Katastrophe. Vernetzung? Fehlanzeige!

Es kann doch nicht sein, dass einem nichts anderes übrig bleibt, als seinen Freunden "spotify:user:kryptischerCode" als Benutzernamen zu nennen? Echt jetzt?! Bei der Registrierung habe ich meinen Vor- und Nachnamen als Benutzernamen gewählt. In der A...

  • Casual Listener
  •   Es kann doch nicht sein, dass einem nichts anderes übrig bleibt, als seinen Freunden "spotify:user:kryptischerCode" als Benutzernamen zu nennen? Echt jetzt?!  Bei der Registrierung ha...
  • Sari3
  • Casual Listener
  • 4988 Views
  • 2 replies
  • 6 likes
  • Account
  • 4988 Views
  • 2 replies
  • 6 likes

Superuser Contribution User name displays as numbers

PremiumCountry UsaDevicePixel XLOperating System Android OreoMy Question or IssueMy user name does not display my name, but insrein displays a series of numbers. Other threads have suggested that I log out and log back in again; this hasn't worked. O...

  • Casual Listener
  •   Premium Country  Usa Device Pixel XL Operating System  Android Oreo My Question or Issue My user name does not display my name, but insrein displays a  series of n...
  • Guido
  • Spotify Legend
  • 227 Views
  • 3 replies
  • 0 likes
  • Account
  • 227 Views
  • 3 replies
  • 0 likes

Superuser Contribution Remove discover weekly photo

PlanPremiumCountry UsaDevicePixelOperating SystemAndroid Oreo My Question or Issue How can I remove the photo from my discover weekly playlist? It's the very first thing I see when I open Spotify and I don't want to see that photo every day.

  • Casual Listener
  •   Plan Premium Country  Usa Device Pixel Operating System Android Oreo   My Question or Issue  How can I remove the photo from my discover weekly playlist? It's th...
  • Guido
  • Spotify Legend
  • 845 Views
  • 3 replies
  • 2 likes
  • Account
  • 845 Views
  • 3 replies
  • 2 likes

Superuser Contribution No puedo ingresar a mi cuenta

PlanPremiumCountryChile Device(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTengo el siguiente problema, hace alrededor de un mes que al parecer desactivaron mi cuenta, mi usuario era "alfrelooopez" y cada vez ...

  • Casual Listener
  • Plan Premium Country Chile   Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Tengo el siguiente problema, hace alrededor de...
  • Guido
  • Spotify Legend
  • 2752 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 2752 Views
  • 1 replies
  • 0 likes

Navigating the digital landscape of Spotify

Who is your studio design director or creative lead? I am absolutely amazed. I work in the design industry so I know all about cutting edge UI/UX/SD/BD work, but I've never seen market dominance look like this on a digital landscape. Here are my user...

  • Visitor
  • Who is your studio design director or creative lead?   I am absolutely amazed. I work in the design industry so I know all about cutting edge UI/UX/SD/BD work, but I've never seen market dom...
  • Jose_M
  • Spotify Star
  • 369 Views
  • 1 replies
  • 2 likes
  • Account
    Other
    Premium
  • 369 Views
  • 1 replies
  • 2 likes

How to change the spotify premium

PlanPremiumCountry The NetherlandsDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI have an Spoify account with an old KPN account. I would like to disconnect with that KPN account and buy my own Spotify premium. Can i disconnect in my Spoti...

  • Newbie
  • Plan Premium Country  The Netherlands Device iPhone 8 Operating System iOS 10   My Question or Issue I have an Spoify account with an old KPN account. I would like to disconnect w...
  • Jose_M
  • Spotify Star
  • 177 Views
  • 1 replies
  • 1 likes
  • Other
    Premium
  • 177 Views
  • 1 replies
  • 1 likes

Solved!! can't log in

Hi I can't log in to my accout it says that I have used my 14 days trial but I have payed and got spotify + what should I do with it?

  • Newbie
  •    Hi  I can't log in to my accout it says that I have used my 14 days trial but I have payed and got spotify + what should I do with it?
  • Jose_M
  • Spotify Star
  • 189 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
  • 189 Views
  • 1 replies
  • 1 likes

I need to update my credit card info and I am unable to on website! HELP!

I am not able to update my credit card info on the website. There is no option for UPDATE in Subscription-payment method on the Premium page. Please HELP!

  • Newbie
  • I am not able to update my credit card info on the website. There is no option for UPDATE in Subscription-payment method on the Premium page. Please HELP! 
  • Jose_M
  • Spotify Star
  • 334 Views
  • 5 replies
  • 1 likes
  • Premium
  • 334 Views
  • 5 replies
  • 1 likes

connect to playstation

PlanFree/PremiumCountryThe netherlandsDevice(playstation 4)Operating System(version 6.02) My Question or IssueI tried to connect my spotify account to my playstation 4. But it said that my spotify is already connected to another playstation network. ...

  • Newbie
  • Plan Free/Premium Country The netherlands Device (playstation 4) Operating System (version 6.02)   My Question or Issue I tried to connect my spotify account to my playstation 4. But i...
  • Jose_M
  • Spotify Star
  • 97 Views
  • 1 replies
  • 1 likes
  • Login
    Other
  • 97 Views
  • 1 replies
  • 1 likes

Superuser Contribution 404 error!!

I forgot my password so i got a reset link in my email. As soon i pressed that link everytime i get a error 404 spotify site? how can i get a working reset site? Please help! Look at the attachments for a screenshot!

  • Newbie
  • I forgot my password so i got a reset link in my email. As soon i pressed that link everytime i get a error 404 spotify site? how can i get a working reset site?    Please help!   ...
  • Katerina
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there a way to edit listening history?

Someone has taken over my account and started listening to their own music on my own Spotify. (I have already logged out out all devices and changed my password.) In result, my Discover Weekly and Daily Mix suggestions have been compromised. I am not...

  • Newbie
  •   Someone has taken over my account and started listening to their own music on my own Spotify. (I have already logged out out all devices and changed my password.)   In result, my&...
  • Guido
  • Spotify Legend
  • 5067 Views
  • 2 replies
  • 4 likes
  • Account
  • 5067 Views
  • 2 replies
  • 4 likes

Superuser Contribution COMPARTILHAR MUSICA NA HISTÓRIA DO INSTAGRAM

Tenho um iPhone 6 com a última atualização do iOS, quando vou compartihar alguma música que estou ouvindo no Spotfy na história do Instagram, ele pede para fazer o Login do Instagram, eu faço o Login e não compartilha na história, e quando tento nova...

  • Newbie
  •   Tenho um iPhone 6 com a última atualização do iOS, quando vou compartihar alguma música que estou ouvindo no Spotfy na história do Instagram, ele pede para fazer o Login do Instagram, eu faço...
  • Guido
  • Spotify Legend
  • 1230 Views
  • 1 replies
  • 0 likes
  • Other
  • 1230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify thinks I'm offline (galaxy s8)

PlanPremiumCountryIsraelDeviceSamsung Galaxy 8 My Question or Issue I search for artists but I keep receiving error that I'm not online, the search fails. Either when I am connected wifi or cellular

  • Casual Listener
  • Plan Premium Country Israel Device Samsung Galaxy 8   My Question or Issue  I search for artists but I keep receiving error that I'm not online, the search fails. Either when I am c...
  • Guido
  • Spotify Legend
  • 916 Views
  • 5 replies
  • 0 likes
  • Premium
  • 916 Views
  • 5 replies
  • 0 likes

Can't Change Account Country

Hello, I am trying to change my account country from Japan to Canada. I believe the error occured because I currently live in Japan; but my payment method is Canadian, so it's made it rather difficult to pay for Premium. Is it possible to swap my acc...

  • Newbie
  • Hello,   I am trying to change my account country from Japan to Canada. I believe the error occured because I currently live in Japan; but my payment method is Canadian, so it's made it rather...
  • Jose_M
  • Spotify Star
  • 422 Views
  • 7 replies
  • 1 likes
  • Account
  • 422 Views
  • 7 replies
  • 1 likes

Superuser Contribution Starred Songs deleted

PlanPremiumUK My Question or Issue User of Spitfy since c2009 - and have been starring (and then saving) songs throughout the whole period. However, my saved songs now only go back to 2014 - essentially deleting more than half of my saved music colle...

  • Casual Listener
  • Plan Premium UK   My Question or Issue  User of Spitfy since c2009 - and have been starring (and then saving) songs throughout the whole period. However, my saved songs now only go bac...
  • Guido
  • Spotify Legend
  • 270 Views
  • 6 replies
  • 0 likes
  • Other
    Premium
  • 270 Views
  • 6 replies
  • 0 likes

Superuser Contribution Unknown Devices on my account

PlanFreeCountry GermanyDevicemanyOperating SystemAndroid, Windows 10 My Question or Issue I have unkown devices on my account. Someone is using my account. But i canged my Passwort on facebook becuse i am using the facebook login. I dont know what to...

  • Casual Listener
  • Plan Free Country  Germany Device many Operating System Android, Windows 10   My Question or Issue  I have unkown devices on my account. Someone is using my account. But i ca...
  • Guido
  • Spotify Legend
  • 270 Views
  • 4 replies
  • 0 likes
  • Account
  • 270 Views
  • 4 replies
  • 0 likes

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