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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 353130 Views
  • 901 replies
  • 105 likes
  • Account
  • 353130 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152593 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152593 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88415 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88415 Views
  • 68 replies
  • 10 likes

Superuser Contribution Adding Hulu to Premium

PlanFree/PremiumCountry US DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i have Premium and would like to add Hulu, but want to ensure that I don’t jeopardize restarting my account and losing existing playlists. H...

  • Newbie
  • Plan Free/Premium Country US   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   i have Premium and would like to add Hulu, but wa...
  • Guido
  • Spotify Legend
  • 433 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 433 Views
  • 3 replies
  • 0 likes

Superuser Contribution Privacy breach: Spotify passed on my details to a third party.

PlanFreeCountryAus DeviceSamsung S7 My Question or IssueHelloI recently started listening to podcasts on the app. I found one I liked and listened to two or three episodes. I subscribed to the podcast using the little heart icon at the top, all was f...

  • Regular
  • Plan Free Country Aus   Device Samsung S7   My Question or Issue Hello I recently started listening to podcasts on the app. I found one I liked and listened to two or three episod...
  • Zz37
  • Regular
  • 1029 Views
  • 11 replies
  • 4 likes
  • Security
  • 1029 Views
  • 11 replies
  • 4 likes

Can't delete account or switch email address

Hello, I would like to change my email address associated with this profile.When I try to enter the new email address, a message saying this email is already linked to another profile pops up. When I try deleting the profile associated with that new ...

  • Newbie
  • Hello,   I would like to change my email address associated with this profile. When I try to enter the new email address, a message saying this email is already linked to another profile pops...
  • Billy-J
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
  • 388 Views
  • 1 replies
  • 0 likes

Spotify Artist profile claim does not work via CDBaby

I constantly get this error message (see picture) when I want to claim my Spotify profile via CDBaby. I have already tried several browsers (Firefox, Chrome, Opera) and also another computer. I also tried the incognito mode of the browsers. I always ...

  • Casual Listener
  • I constantly get this error message (see picture) when I want to claim my Spotify profile via CDBaby.   I have already tried several browsers (Firefox, Chrome, Opera) and also another computer...
  • OneByBoo
  • Roadie
  • 793 Views
  • 1 replies
  • 0 likes
  • Account
  • 793 Views
  • 1 replies
  • 0 likes

I cant log into my account due to the location being wrong.

I live on a island that is a UK overseas territory. The account is set to the UK however i am still getting the error message that it does not match the location set.

  • Newbie
  • I live on a island that is a UK overseas territory. The account is set to the UK however i am still getting the error message that it does not match the location set.
  • OneByBoo
  • Roadie
  • 488 Views
  • 1 replies
  • 0 likes
  • Account
  • 488 Views
  • 1 replies
  • 0 likes

Tried to go premium

Hi there, OS: Android 9 on the 19th March I attempted to subscribe to the premium service, the app on the phone unlocked and I was able to use the various premium services. However a few days later when using spotify again the app has reverted to the...

  • Newbie
  • Hi there,   OS: Android 9   on the 19th March I attempted to subscribe to the premium service, the app on the phone unlocked and I was able to use the various premium services.   ...
  • OneByBoo
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 241 Views
  • 1 replies
  • 0 likes

Song on desktop won't download on phone

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemiOS 12.1.4 My Question or IssueI have a song saved on my desktop "Bronco" by Canaan Smith. This song is greyed out on Spotify, so I moved the version from my local files into a playlist. However, th...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 7 Operating System iOS 12.1.4   My Question or Issue I have a song saved on my desktop "Bronco" by Canaan Smith.  This song is greye...
  • OneByBoo
  • Roadie
  • 467 Views
  • 3 replies
  • 0 likes
  • Premium
  • 467 Views
  • 3 replies
  • 0 likes

Have not been able to login "email not associated with active account"

CountryUnited States My Question or IssueHello, on my original account under *snip*, I recieved this email:"HiTo protect your Spotify account, we've reset your password due to detected suspicious activity.You need to create a new password to log back...

  • Newbie
  •   Country United States   My Question or Issue Hello, on my original account under *snip*, I recieved this email: "Hi To protect your Spotify account, we've reset your password due t...
  • Brunelicia
  • Community Legend
  • 700 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 700 Views
  • 1 replies
  • 0 likes

Solved!! Login Linking Issue with PS4

I've had my Spotify account for months listening on my phone and laptop with no issues. My boyfriend bought a PS4 so I decided to create a Playstation account on it, and apon discovering PS4 has a spotify app downloaded it and linked my spotify accou...

  • Visitor
  • I've had my Spotify account for months listening on my phone and laptop with no issues. My boyfriend bought a PS4 so I decided to create a Playstation account on it, and apon discovering PS4 has a sp...
  • Jose_M
  • Spotify Star
  • 8782 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 8782 Views
  • 3 replies
  • 0 likes

Spotify for Artist

Plan: basic (via facebook)FreeCountry = Canada Device(iPhone 8 +iMac)Operating System(iOS+ MacOS X) My Question or IssueGood morning, I have claimed my Spotify for artist page, but every time I tried to log in through my web browser, it then read "so...

  • Newbie
  • Plan: basic (via facebook) Free Country = Canada   Device (iPhone 8 +iMac) Operating System (iOS+ MacOS X)   My Question or Issue Good morning,    I have claimed my Sp...
  • Nico
  • Community Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Does closing my account delete my playlists

Hello,I want to delete my account that I created over facebook years ago and open a new one that has no connection to facebook. My question now is, am I able to find my old playlists if I set them on "public" and then close my account (not just log o...

  • Visitor
  • ...set them on "public" and then close my account (not just log off but close it forever!)?
  • Bittencourt
  • Spotify Star
  • 552 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 552 Views
  • 3 replies
  • 0 likes

Am I hacked? My spotify will only play one song

My spotify suddenly started playing a bad song called obesa, by obsina. No matter what I do the song will just start again suddenly. It says I'm listening to web player chrome. What am I supposed to do??

  • Visitor
  • My spotify suddenly started playing a bad song called obesa, by obsina. No matter what I do the song will just start again suddenly. It says I'm listening to web player chrome. What am I supposed to ...
  • maxiuca
  • Casual Listener
  • 1024 Views
  • 4 replies
  • 2 likes
  • 1024 Views
  • 4 replies
  • 2 likes

Solved!! Crossfading on One Singular Playlist

PlanPremiumCountryUnited StatesDevice(iPhone 8, PC)Operating System(iOS 12.1.4, Windows 10)My Question or IssueI have crossfading on Spotify disabled, yet music on one specific playlist (I Love My '90s Hip-Hop) crossfades on both my phone and my comp...

  • Newbie
  • Plan Premium Country United States Device (iPhone 8, PC) Operating System (iOS 12.1.4, Windows 10) My Question or Issue I have crossfading on Spotify disabled, yet music on one specific play...
  • Brunelicia
  • Community Legend
  • 1905 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1905 Views
  • 1 replies
  • 0 likes

Locked out of my Premium Account

Hello,I was recently logged out of my iPhone Spotify Premium. I tried logging back in. My password did not work. It has happened before that I forgot it so I got to reset it. A link was sent to my Hotmail address asking me to set up my new password. ...

  • Newbie
  • Hello, I was recently logged out of my iPhone Spotify Premium. I tried logging back in. My password did not work. It has happened before that I forgot it so I got to reset it. A link was sent to my ...
  • Jose_M
  • Spotify Star
  • 13372 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 13372 Views
  • 1 replies
  • 1 likes

Simultaneous playback on multiple devices

Is there a way for me to listen to one playlist and then my wife listen to 1. the same playlist2. another playlistat the same time? One on iphone 8 and the other on samsung galaxy 8. we have a premium account. Doi we need to download one of the playl...

  • Newbie
  • Is there a way for me to listen to one playlist and then my wife listen to    1. the same playlist 2. another playlist at the same time?  One on iphone 8 and the other on samsung g...
  • Loxer
  • Community Legend
  • 2013 Views
  • 1 replies
  • 0 likes
  • Account
  • 2013 Views
  • 1 replies
  • 0 likes

HELP I have been charged twice for one month

PlanPremiumCountryisraelI was charged twice for the Spotify Premium Account. I got charged 1/3/19 and 28/3/19 . I only have one account. I always get charged on the 28th.

  • Newbie
  • Plan Premium Country israel I was charged twice for the Spotify Premium Account. I got charged 1/3/19 and 28/3/19 . I only have one account.  I always get charged on the 28th.
  • Nico
  • Community Legend
  • 213 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 213 Views
  • 1 replies
  • 1 likes

Solved!! Moved countries and I can't link my accounts

PlanPremiumCountryNL Operating System(iOS 10 and Windows 10) My Question or IssueI recently moved from the UK to the Netherlands. I have updated my region and my payment method to pay for Premium (I used to pay through PayPal), but no matter what I d...

  • Newbie
  • Plan Premium Country NL   Operating System (iOS 10 and Windows 10)   My Question or Issue I recently moved from the UK to the Netherlands.  I have updated my region and my pay...
  • Luan
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 319 Views
  • 1 replies
  • 0 likes

Username all alpha numeric characters

A while back, I signed up for a family plan. When I went to sign up my daughter, I noticed the username is all alpha numeric characters. A bit of research suggests the username can be automatically generated if using a Facebook account. To my knowled...

  • Casual Listener
  • ...or a screenshot.  I'm a bit hesitant to do that in such a public forum.  
  • OneByBoo
  • Roadie
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
  • 466 Views
  • 1 replies
  • 0 likes

My premium for family account

My sisiter has the premium account and I am part of that family account, why am I being logged out and saying I am no longer part of it?

  • Newbie
  • My sisiter has the premium account and I am part of that family account, why am I being logged out and saying I am no longer part of it? 
  • OneByBoo
  • Roadie
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Cosmic Zodiac Horoscope Playlists from January

Hi folks! I really liked the Spotify Leo playlist back in January. I wasn't really thinking about it when they released the feature and didn't realize that all the songs would get deleted and replaced at the end of the month. The February playlist is...

  • Casual Listener
  • Hi folks! I really liked the Spotify Leo playlist back in January. I wasn't really thinking about it when they released the feature and didn't realize that all the songs would get deleted and replace...
  • Ahhreeyah
  • Newbie
  • 858 Views
  • 2 replies
  • 2 likes
  • 858 Views
  • 2 replies
  • 2 likes