Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So I'm trying to join the Spotify Artist program but they always tell me they can't verify my account. This is the e-mail I receive back:We’ve just picked up your new request for access to RockItPro in Spotify for Artists. We’re afraid we’re still un...
PlanFree/Premium/ArtistCountry United States of America My Question or Issue Hello, I'm an artist and I've noticed that only some of my music is in my catalog. The rest is under another artist profile of the same exact name (also my content.) Is ther...
PlanPremiumCountryDE (previously US)DeviceOnePlus 5, Windows 10Operating SystemAndroid 9, Windows 10 My Question or IssueOn both my mobile device and computer app my recent activity is not showing to me. It must be some bug as I'm using spotify for h...
PlanFamily premiumCountry My Question or Issue I upgraded to family premium today and created free accounts for members of my family so that they can upgrade to the family premium. Firstly when they tried to sign up the submit button didn't turn gree...
I created my Facebook account in good time and it seems that I can not edit my email, I had already edited it on my Facebook page, but that would not change email that appears application, email appears no longer exists no longer existsSorry, I do no...
Hello to the community. I recognized yesterday that I have unwillingly been removed from the family account by Spotify without any notice. My Account is now set to 'Free', although the subscription fee for the family account was paid beginning of Jan...
I recently moved from the US to the Czech Republic a few weeks ago. However, I went to my account settings today to update my new location (I am currently *in* the Czech Republic) and the drop down box will not let me choose any other option besides ...
Hallo Ich habe die Kopplung zu Facebook getrennt und habe mir einen neuen Account erstellt.Nun möchte ich gern die Playlist und die gesammte Bibliothek aus meinem alten Spotifyaccount unter dem neuen Account nutzen.Wie kann ich die Playlisten von ein...
Buenas díasTengo una cuenta premium de spotify, he tratado de seguir a mis amigos en Facebook y ver sus activiades y no he podido, pese a que tengo vinculada mi cuenta de spotify con la de Facebook no he podido pues me sale "amigos encontrados 0", lo...
PlanFree/PremiumCountry SwedenDeviceiPhone SEOperating System My Question or Issue Hej, jag har lämnat mina kortuppgifter till er och debiteras nu varje månad för mitt Spotify Premium-konto. Promblemet är att jag råkade ange fel (ogilitig) emailaddre...
HelloI'm using Spotify for 6 weeks now, and I'm listening to music a lot. But till now, there's no daily mix or any mix shown in my library.I'm checking my "made for you" everyday but nothing till now!!PlanPremiumCountry EgyptDeviceHuawei mate 10 lit...
Hello im suffering for a while now Contacted you on Twitter and online chat but still need help I've been using spotify since the end of 2016 so a pretty long time now In 17 of November 2018 i switched countries and i bought the premium plan Before d...
Hola!Me gustaría saber si podrían explicarme lo que sucedió con mi cuenta:1. Originalmente tengo mi cuenta vinculada con facebook, sin embargo al intentar ingresar con mi correo y mi contraseña de modo independiente, spotify me impide ingresar a meno...
Hello. So I have 3 google home mini speakers in my home and use phones w/ bluetooth speakers etc. I upgraded to the Premium family plan so that my kids can each use google home speaker in their rooms to listen to different spotify songs at the same t...
Account name :zorn_ravenPlanPremium planCountry FranceDeviceiPhone 6s/DesktopOperating SystemiOS 11 My Question or IssueMy account was hacked, I detected this on the 31/12/2018.The hacker is using a G3312 phone.He changed my password and the mail att...
I tried to log into Spotify on my phone this morning and my account has been reset it seems completely; I had to recover my password. My username had changed to all numbers and now I have a "free account" despite just being billed for my Premium acco...
PlanPremiumCountry Costa RicaDeviceHuawei P20Operating SystemAndroid Oreo My Question or Issue Why when i'm playing music from my playlist this appears next to it. And how do I get it off. (The "by: xxxxx")
My account was hacked this morning. I changed paswords immediatley and logged everyone out but my playlists are gone. A quick google for my email online and I've found 241 compromised emails and passwords for Spotify Premium accounts posted 18th Nov ...
My Question or Issue I just got back to Australia from overseas and need to change my country back to Australia to use Spotify but it isn’t showing up. What do I do? I don’t want to have to get premium just for this.
PlanPremiumCountry Turkey Operating SystemWindows 8 My Question or Issue My account connected facebook and two days ago my profile picture and my name disappeared. I log out and log in -again- but not fixed. Any ideas??