After the site crashed my premium account went to free.

Hi.. So today about the same time as the site crashed my premium account went to a free account instead.And now that im trying to pay for premium again i get the message: Payment failed. Please make sure that you have sufficient funds and that your c...

• ALERION
• Casual Listener
• Hi.. So today about the same time as the site crashed my premium account went to a free account instead. And now that im trying to pay for premium again i get the message: Payment failed. Pleas...
• 2012-04-22 7:18:28 PM
• 2012-04-24 11:01:33 PM
• ALERION
• Casual Listener
• 315 Views
• 2 replies
• 0 likes

Problem with importing songs from itunes library --> auto-correction

Hello everyone,I just installed spotify and imported my itunes library. Then I noticed, that spotify automatically connected the songs to its database and in some cases even "corrected" the name of the songs (only in spotify, not in itunes or the fil...

• Headline
• Casual Listener
• Hello everyone, I just installed spotify and imported my itunes library. Then I noticed, that spotify automatically connected the songs to its database and in some cases even "corrected" the name of...
• 2012-04-24 10:53:44 PM
• 386 Views
• 0 replies
• 0 likes

need help

i have been using spotify for a lil while the free one all of a sudden it says i have premium and when i try to cancel it says it is through their partners telia im seriously lost here i never subscribed to premium

• timfelicia
• Newbie
• i have been using spotify for a lil while the free one all of a sudden it says i have premium and when i try to cancel it says it is through their partners telia im seriously lost here i never subscr...
• 2012-04-24 9:53:07 PM
• 176 Views
• 0 replies
• 0 likes

deleted

• wallace50
• Newbie
• 2012-04-24 9:00:46 PM
• 203 Views
• 0 replies
• 0 likes

Spotify Premium

My payment was declined as my card had expired. I have now updated this and still no longer have spotify Premium!Can anyone help?Regards

• HazeY
• Casual Listener
• My payment was declined as my card had expired. I have now updated this and still no longer have spotify Premium! Can anyone help? Regards
• 2012-04-24 7:21:16 PM
• 2012-04-24 8:36:18 PM
• HazeY
• Casual Listener
• 226 Views
• 2 replies
• 0 likes

Cancelled Facebook, now Spotify is saying I don't have the Premium Service

My last payment was on 3/28 of $9.99. My account is up to date. Since I cancelled Facebook last week, I can't get any of the premium benefits. Help please???? Thanks!

• dgaspard
• Newbie
• My last payment was on 3/28 of $9.99. My account is  up to date. Since I cancelled Facebook last week, I can't get any of the premium benefits.   Help please????     Thanks!&...
• 2012-04-24 7:40:35 PM
• 2012-04-24 8:18:33 PM
• Sam
• Spotify
• 268 Views
• 1 replies
• 0 likes

How to report someone trolling in Soundrop rooms ?

A certain "Joshua Havens" and "Michael McLaughlin" decided that it would be funny to spam the Classic Soundrop room with rock/metal music and troll in chat... Obviously I marked the songs as inadequate but I was wondering if there's a report feature....

• user-removed
• Visitor
• A certain "Joshua Havens" and "Michael McLaughlin" decided that it would be funny to spam the Classic Soundrop room with rock/metal music and troll in chat... Obviously I marked the songs as inadequa...
• 2012-04-24 6:37:42 PM
• 284 Views
• 0 replies
• 0 likes

Artist Description Missing

I have noticed that my band L'elan Vital does not have an artist description, nor are we linked to any other bands from our genre. How does this information become generated for Spotify? Thank you,BrandonL'elan Vital

• SustainedNote
• Gig Goer
• I have noticed that my band L'elan Vital does not have an artist description, nor are we linked to any other bands from our genre. How does this information become generated for Spotify?   Tha...
• 2012-04-24 1:12:35 AM
• 2012-04-24 5:16:53 PM
• Sam
• Spotify
• 678 Views
• 3 replies
• 0 likes

Problem Contacts

Hi , i have a problem with my contacts facebook : Can you help me ? http://img710.imageshack.us/img710/8026/16025435.png Ps : i don't speak very well english , i'im french.

• Dens
• Newbie
• Hi , i have a problem with my contacts facebook : Can you help me ?      http://img710.imageshack.us/img710/8026/16025435.png   Ps : i don't speak very well english , i'im fr...
• 2012-03-03 1:12:46 PM
• 2012-04-24 12:58:06 PM
• tamieu
• Regular
• 267 Views
• 1 replies
• 0 likes

unable to navigate the spotify

I AM INTERETED IN PRIMARILILY IN CLASSICAL MUSIC. HOW DO I GET TO THE CATALOGUE AND THEN NAVIGATE IT TO THE CATEGORY i WANT? I SEE NO COMPREHENSIBLE GUIDE HOW TO DO IT.

• ALEXSZE
• Newbie
• I AM INTERETED IN PRIMARILILY IN CLASSICAL MUSIC. HOW DO I GET TO THE CATALOGUE AND THEN NAVIGATE IT TO THE CATEGORY i WANT?  I SEE NO COMPREHENSIBLE GUIDE HOW TO DO IT. 
• 2012-04-24 11:49:34 AM
• 159 Views
• 0 replies
• 0 likes

Someone using my account

I think someone else is using my account, sometimes when i'm listening to music it says that spotify is being used by another device, so it stops playing. Also in my top artist playlist it list some artists I have never listened to.I hope someone can...

• lexjoosten1
• Casual Listener
• I think someone else is using my account, sometimes when i'm listening to music it says that spotify is being used by another device, so it stops playing. Also in my top artist playlist it list some ...
• 2012-04-24 4:25:58 AM
• 2012-04-24 11:10:00 AM
• meahtenoha
• Spotify
• 223 Views
• 1 replies
• 0 likes

my Subscription gone

I can not log into my Spotify account on my ipad nor iphone. When i access via the web , spotify says I can no active subscription anymore. I have been Spotify Premium for months now paying with my visa card. In "View receipts" there is nothing. What...

• user-removed
• Visitor
• I can not log into my Spotify account on my ipad nor iphone. When i access via the web , spotify says I can no active subscription anymore. I have been Spotify Premium for months now paying with...
• 2012-03-17 8:57:25 AM
• 2012-04-24 7:08:43 AM
• user-removed
• Not applicable
• 185 Views
• 3 replies
• 0 likes

sharing spotify on my timeline

When I first got the spotify app I opted not to have the music I listened to automatically shown on facebook and now that I've tried spotify out I want what I listen to shown on my timeline. Is there anyway I can make this happen automatically every ...

• samarrah
• Newbie
• When I first got the spotify app I opted not to have the music I listened to automatically shown on facebook and now that I've tried spotify out I want what I listen to shown on my timeline. Is there...
• 2012-04-23 11:15:18 PM
• 2012-04-24 1:14:28 AM
• Grayson
• Roadie
• 318 Views
• 1 replies
• 0 likes

Bought Premium, Spotify is still on Free

Yo dudes I upgraded to premium yesterday and the subscription page on the website says Premium and looks fine, but Spotify itself is still on Free, and has the "upgrade" button at the top. Strangely enough I can access it on my mobile though! I have ...

• Stannington
• Newbie
• Yo dudes   I upgraded to premium yesterday and the subscription page on the website says Premium and looks fine, but Spotify itself is still on Free, and has the "upgrade" button at the top. S...
• 2012-04-23 9:52:20 PM
• 205 Views
• 0 replies
• 0 likes

hackat accaunt

om nån har hackat mitt spotify accaunt hur gör man då för att få den att inte kunna använda mitt accaunt?

• falträsk
• Newbie
• om nån har hackat mitt spotify accaunt hur gör man då för att få den att inte kunna använda mitt accaunt?
• 2012-04-22 10:49:31 PM
• 2012-04-23 8:09:38 PM
• Sam
• Spotify
• 624 Views
• 1 replies
• 0 likes

Facebook and Spotify

Hello. I have some problems with my spotify, i have an email registred on my account, but it is also registred on a facebook account that was created for some reason, so i was woundering if it is possible to merg those two ? every time i try to chang...

• Wiman92
• Newbie
• Hello. I have some problems with my spotify, i have an email registred on my account, but it is also registred on a facebook account that was created for some reason, so i was woundering if it is pos...
• 2012-04-23 6:08:49 PM
• 2012-04-23 7:07:21 PM
• Sam
• Spotify
• 293 Views
• 1 replies
• 0 likes

Been Charged twice for the same music!

Hi Spotify..I recently wanted to buy some music, but apperently 2 orders was made for the same 19 tracks, and I was charged twice!!Whats up with that?Regards Ellgaard

• Ellgaard
• Newbie
• Hi Spotify.. I recently wanted to buy some music, but apperently 2 orders was made for the same 19 tracks, and I was charged twice!! Whats up with that? Regards Ellgaard    
• 2012-04-23 6:13:43 PM
• 2012-04-23 6:58:44 PM
• Sam
• Spotify
• 208 Views
• 1 replies
• 0 likes