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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80397 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653822 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734257 Views

18 replies

29 likes

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  • 18 replies
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Solved!! Payment

For some reason, Spotify either sends me the message "Sorry, wrong password." or "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're using one. To see your current payment details plea...

Casual Listener

For some reason, Spotify either sends me the message "Sorry, wrong password." or "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're ...

Adam

Roadie

2622 Views

14 replies

0 likes

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Why are people I'm not fb friends with showing up on the 'People List' sidebar?

Is there a way I can adjust my settings so it'll go back to just being a list of what just my facebook friends are listening to?

Casual Listener

Is there a way I can adjust my settings so it'll go back to just being a list of what just my facebook friends are listening to?

user-removed

Not applicable

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Playlists Sync Pending!?

I'm a premium user and trying to sync my playlists. My playlists continually say pending...anyone know what's going on?

Casual Listener

I'm a premium user and trying to sync my playlists.  My playlists continually say pending...anyone know what's going on?

xxrosscoukxx

Regular

6047 Views

4 replies

3 likes

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  • 4 replies
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Solved!! Facebook deactivation.

I'm trying to deactivate my facebook but every time I log into spotify it reactivates my account because I signed up WITH facebook. Do I have to create a new account for this not to happen?

Newbie

I'm trying to deactivate my facebook but every time I log into spotify it reactivates my account because I signed up WITH facebook. Do I have to create a new account for this not to happen?

Jamie

Spotify Legend

10053 Views

34 replies

0 likes

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  • 34 replies
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Playing music in Mexico

Does anyone know if you can play music in Mexico? 

Casual Listener

Does anyone know if you can play music in Mexico?  

rschlanderer3

Casual Listener

7393 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Frustrated - reset password not taking

I've gone around and around on this a couple times. Go to login, put in the info, it doesn't recognize, request password reset, do that, try again. Repeat. I can log into the site, but not into the program. Even went into my profile and changed my pa...

Casual Listener

I've gone around and around on this a couple times.  Go to login, put in the info, it doesn't recognize, request password reset, do that, try again. Repeat.  I can log into the site, but no...

Ohioredski

Newbie

12098 Views

42 replies

1 likes

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  • 42 replies
  • 1 likes

Solved!! Disconnect from facebook

How do you disconnect from facebook?

Newbie

How do you disconnect from facebook?

Jamie

Spotify Legend

3062 Views

26 replies

0 likes

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  • 26 replies
  • 0 likes

Spotify LogIn funktioniert nur in der PC-Software nicht auf Website oder Onkyo TX-NR509

Servus, habe mir einen Onkyo TX-NR 509 AV-Receiver mit spotify Support zugelegt und mir deshalb einen spotify account zugelegt. Registriert habe ich mich mit meinem Facebook Account. Die Log In Page hat suggeriert, dass man Spotify Premium die ersten...

Newbie

Servus,   habe mir einen Onkyo TX-NR 509 AV-Receiver mit spotify Support zugelegt und mir deshalb einen spotify account zugelegt.   Registriert habe ich mich mit meinem Facebook Account...

zenon69

Casual Listener

6518 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

connected to wrong facebook.

I was logged in on Spotify on my friends phone and she has been using it sometimes, but now MY Spotify is connected to HER Facebook. She has logged of from her phone but it's still logged on to the wrong one. What should I do??

Newbie

I was logged in on Spotify on my friends phone and she has been using it sometimes, but now MY Spotify is connected to HER Facebook. She has logged of from her phone but it's still logged on to the w...

Peter__

Community Legend

1806 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Bezahlung fehlgeschlagen

Hallo, ich weiss nicht, ob ich hier in Deutsch posten kann ansonsten müßt ihr meinen Post rausschmeissen. Ich weiss auch nicht, ob ich hier richtig bin. Ich versuch es einfach mal. Ich wollte gerade mir Spotify Premium holen und mit Paypal bezahlen. ...

Newbie

Hallo, ich weiss nicht, ob ich hier in Deutsch posten kann ansonsten müßt ihr meinen Post rausschmeissen. Ich weiss auch nicht, ob ich hier richtig bin. Ich versuch es einfach mal. Ich wollte gerade ...

MiLeX

Newbie

2859 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

My account

I use one month free premium and did not want to put forward further with spotify on my cell phone but you took the money the 3.mars 2012 from my account anyway. I want to end it all with you but jjag do not know how to do it. Thanks

Newbie

I use one month free premium and did not want to put forward further with spotify on my cell phone but you took the money the 3.mars 2012 from my account anyway. I want to end it all with you but jja...

meahtenoha

Spotify

273 Views

1 replies

0 likes

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  • 1 replies
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Premium service paid for, but spotiy shows "Upgrade", and im back to free account????

I have paid for the Premium Spotify for the past few years. But when I logged onto my account the other day the screen showed "Upgrade", in the corner and im back to the basic free Spotify again?? I've checked my receipts on the Bills and accounts se...

Casual Listener

I have paid for the Premium Spotify for the past few years. But when I logged onto my account the other day the screen showed "Upgrade", in the corner and im back to the basic free Spotify again?? I'...

Eugeniasuareza

Newbie

598 Views

5 replies

0 likes

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  • 5 replies
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Big mistake!!!!! can I change my account to my girlfriend?

i just bought unlimited but i did it with my account instead of my girl one .... it was supposed to be a present so i F*** it up.. can i change user? help please

Casual Listener

i just bought unlimited but i did it with my account instead of my girl one .... it was supposed to be a present so i F*** it up.. can i change user?   help please    

meahtenoha

Spotify

322 Views

1 replies

0 likes

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  • 1 replies
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Lost mobil phone = four off-line users

We are three off-line users in my family. One of us lost his mobile phone. When getting a new one, using the same sim card, I got the message "more than three users are using off-line" - hence I am not able anymore to play off-line on my mobile phone...

Newbie

We are three off-line users in my family. One of us lost his mobile phone. When getting a new one, using the same sim card, I got the message "more than three users are using off-line" - hence I am n...

330 Views

0 replies

0 likes

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Subscription failure!!!

Hey, I just payed for a month of premium and I got the receipt, but my account is still free and I have tried to log out and log in, but I will not work!!! PLEASE HELP!!

Casual Listener

Hey, I just payed for a month of premium and I got the receipt, but my account is still free and I have tried to log out and log in, but I will not work!!! PLEASE HELP!!

Lester

Casual Listener

420 Views

5 replies

0 likes

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  • 5 replies
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People list gone!

Hi, I used to click on 'people' on the right hand side and be able to see all of my facebook friends that are on spotify and click to see their profile, but now when i click it says 'share your music and see what your friends are listening to' with a...

Casual Listener

Hi, I used to click on 'people' on the right hand side and be able to see all of my facebook friends that are on spotify and click to see their profile, but now when i click it says 'share your music...

Peter__

Community Legend

1228 Views

5 replies

5 likes

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  • 5 replies
  • 5 likes

Spotify is loading the wrong playlists for my account.

I load up spotify and log into my account, my playlists are gone and in their place are playlists that seem to have been created by someone else but do not have any of my songs on them, it's almost like the app is giving me someone else's account or ...

Casual Listener

I load up spotify and log into my account, my playlists are gone and in their place are playlists that seem to have been created by someone else but do not have any of my songs on them, it's almost l...

Randomdog

Casual Listener

341 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Unlink Facebook

How do I unlink spotify from my facebook accout. I keep trying to delete my facebook page but everytime I log into spotify it reactivates it.

Newbie

How do I unlink spotify from my facebook accout. I keep trying to delete my facebook page but everytime I log into spotify it reactivates it.

Bittencourt

Spotify Star

514860 Views

236 replies

19 likes

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  • 236 replies
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Playlists not working?

I work for a band, we created a few playlists we are sharing, Went to go check a few out this morning and share them across our networks, but the link i'm getting form spotify, I get the Uh-Oh page warning. Any ideas what's going on? Donovan

Casual Listener

I work for a band, we created a few playlists we are sharing,  Went to go check a few out this morning and share them across our networks, but the link i'm getting form spotify, I get the Uh-Oh ...

jvanderb

Roadie

1899 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Spotify Gift Cards?

How in the heck do I buy someone a Spotify sub for a gift? I have never tried so hard to give someone my money! It says I cannot get one since I am in the US?

Visitor

How in the heck do I buy someone a Spotify sub for a gift?  I have never tried so hard to give someone my money!  It says I cannot get one since I am in the US? 

iranspotify

Music Fan

32447 Views

55 replies

4 likes

  • 32447 Views
  • 55 replies
  • 4 likes