Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
HELP! I want my account deleted! I can't seem to find a way to do this!
I redeemed a code for a month's worth of Spotify Premium to my account, yet my subscription status is still only spotify free. The code is now invalid, and I'm sure I applied it to the correct account. Any help would be greatly appreciated.
Hi! After my account got hacked my playlist dissapeared becuase of the hacker that deleted them. Now I am in control again of the account. I have seen that people got help restoring them, can you help me aswell ?
Because of the changeing number on my card I loose all my playlists....Now I've change the card informations and I want my premium back together with all the music folders....Hope u can help me....
I've been a premium subscriber for a while and today, my account reverted to the Free service, despite the fact that I was billed via my bank account two days ago. Under my subscription page it says I am not subscribed to premium and there is no paym...
I'm pretty sure I recently logged in to the forum and registered with the same username I use in Spotify itself, but when I logged in today, I was asked to select a new username. Again. The username I initially selected was "carestad". Hope you can c...
Hi, I was helping my friend out making a Spotify account a few days ago, so I started by making a account and adding Premium to it and it worked great, using Spotify his phone and everything the first time.But the next time he logged in on his phone ...
Hi have a premium subscription which i signed up from Paris, France, but I am now travelling in the US for a few months and want to use my spotify account. I can connect to my account but the functionalities are horrible. I can no longer use the "wha...
Email + password changed. Logged in through facebook. Please advise
I've emailed Spotify to delete my account but I only got an automated response back telling me to look at the Community postings. SPOTIFY, PLEASE DELETE MY ACCOUNT! Thanks.
Step by step. I've been looking for 20 minutes. I downloaded this SOLEY to hear one song, because I HAD to sign up. The song wouldn't play, and I want unsubscribed. I'm on the site on my cell phone through the internet browser. Step by step please.
How do you get FB messenger to show the songs you are listening to
So I changed debit cards. Went to use the new on and I'm getting a "declined check card info" message. So I just tried to use my Paypal account. Everything works until it tells me I have to login through Facebook. I have to enter my password 3 times ...
Hei, here's what I have done:1) I had an old non-facebook Spotify account for which I lost password and had no access to the linked email.2) I created a new Spotify account linked to FB.3) I remembered the password to my old account, logged in Spotif...
Hey I am developing spotify app which needed to be upload image from local system and upload it on my server, is it possible using spotify api or we have to use some other solution, After that we want to tag that image with a song, as usual song in p...
HiHow do I delete my account?
Hi! My spotify account which were using the email stefan@snowfall.se have been hacked, and they changed the e-mail and password which means I cannot change it back, however I were able to logon using my facebook ID. Case number is 373772. Please come...
What happened to invitations where premium uses could email an invite to a friend?
Hi, i want to get the free 30 days premium subscription, but i really don't understand it. How can I do this? Could somebody please explain me, step by step???