Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8557 Views
1 replies
9 likes
Security

8557 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Dessi
Moderator
476280 Views
978 replies
111 likes
Account

476280 Views
978 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1208257 Views
119 replies
117 likes
Account

1208257 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
a month ago
Joan
Moderator
119404 Views
72 replies
12 likes
Account
Login
Premium

119404 Views
72 replies
12 likes

I changed my country and payment method but the country is not changing...

PlanPremiumOriginal CountryGBDestination CountryITDeviceNAOperating SystemNA My Question or IssueI changed my country and payment method from my computer (from GB to IT) but the country is not changing. The system accepted my credit card and I can se...

cproietti
Visitor
Plan Premium Original Country GB Destination Country IT Device NA Operating System NA My Question or Issue I changed my country and payment method from my computer (from GB to IT) ...
2019-09-24 8:46:56 PM
2019-09-25 2:34:28 PM
eltoch
Composer
591 Views
1 replies
0 likes
Account
Premium
Subscription

591 Views
1 replies
0 likes

changing login information

hi, im a premium user of spotify. Recently i decided to unlink my facebok account and create an actual account with username. But since I originally created my account via facebook, i now have to reset my password (as told here: https://support.spoti...

plasticoreo
Casual Listener
hi, im a premium user of spotify. Recently i decided to unlink my facebok account and create an actual account with username. But since I originally created my account via facebook, i now have to res...
2019-09-25 9:57:46 AM
2019-09-25 2:20:48 PM
eltoch
Composer
580 Views
2 replies
0 likes
Account

580 Views
2 replies
0 likes

A Question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I was just wondering about what happens to my playlists should my account ever be disa...

enderjuice
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello,&...
2019-09-25 2:02:57 AM
2019-09-25 9:55:52 AM
Emilia_8
Community Legend
519 Views
2 replies
0 likes
Account
Other

519 Views
2 replies
0 likes

Solved!!Superuser Contribution Account is broken

PlanPremiumCountrySwitzerlandDeviceiPhone XOperating SystemiOS 12.4 My Question or IssueSince changing my credit card my username is broken. It shows 11147290417 and the profile image is lost.I would like the account name chdanielmueller.Thank you fo...

chdanielmueller
Newbie
Plan Premium Country Switzerland Device iPhone X Operating System iOS 12.4 My Question or Issue Since changing my credit card my username is broken. It shows 11147290417 and the prof...
2019-08-29 11:44:52 AM
2019-09-25 7:40:28 AM
Petya
Community Legend
1003 Views
1 replies
0 likes
Account
Premium

1003 Views
1 replies
0 likes

How is my case number doing??? URGENT

case # 15636596 . trying to remove my song off the wrong artist profile and onto the correct one ASAP and no one is responding.

nadiamaid7
Casual Listener
case # 15636596 . trying to remove my song off the wrong artist profile and onto the correct one ASAP and no one is responding.
2019-09-24 10:38:46 PM
2019-09-25 6:58:02 AM
Jacob
Community Legend
491 Views
1 replies
0 likes
Account

491 Views
1 replies
0 likes

music uploaded to wrong artist account

i emailed spotify for artists. no response. been in touch with spotify facebook and twitter dms. no luck. been in touch with the distributor. no luck . my single was released under the wrong artist - id simply like it removed from that profile and pu...

nadiamaid7
Casual Listener
i emailed spotify for artists. no response. been in touch with spotify facebook and twitter dms. no luck. been in touch with the distributor. no luck . my single was released under the wrong artist -...
2019-09-24 11:32:33 PM
2019-09-25 2:37:01 AM
Brunelicia
Community Legend
1327 Views
1 replies
0 likes
Account
Other

1327 Views
1 replies
0 likes

Solved!! Premium account hijacked

Premium subcription/iphone X/Windows 10 comp My Question or Issue: My premium account was hijacked due to it sharing the same password info of other websites that have been breached. The person who stole my account used a disposable email and I was h...

SlothBoy1
Casual Listener
Premium subcription/iphone X/Windows 10 comp My Question or Issue: My premium account was hijacked due to it sharing the same password info of other websites that have been breached....
2019-09-24 12:09:11 AM
2019-09-25 1:06:21 AM
SlothBoy1
Casual Listener
792 Views
4 replies
0 likes
Security

792 Views
4 replies
0 likes

Will I lose my artists page if I delete user account

(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi - Id like to change my user name, which requires deleting my user account and starting again - I also have an artist account. Does my artist page / account stay active? Thanks

user-removed
Visitor
(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi - Id like to change my user name, which requires deleting my user account and starting again - I also have an ar...
2019-09-24 5:28:00 PM
2019-09-24 11:38:07 PM
eltoch
Composer
2908 Views
2 replies
0 likes
Account

2908 Views
2 replies
0 likes

Playlist not sorting by album correctly

PlanFreeCountryUKDeviceiPhone 7, HP Chromebook, PC, Web PlayerOperating SystemiOS13, Chrome OS, Windows 10, Google ChromeMy Question or IssuePlaylist sorting by album is not listing correctly on all devices - see comparisons pictures. a = playlist so...

boo4411
Casual Listener
Plan Free Country UK Device iPhone 7, HP Chromebook, PC, Web Player Operating System iOS13, Chrome OS, Windows 10, Google Chrome My Question or Issue Playlist sorting by album is not listing...
2019-09-23 3:08:06 PM
2019-09-24 10:44:41 PM
Rene01
Community Legend
792 Views
3 replies
0 likes
Other

792 Views
3 replies
0 likes

Problem adding address

PlanPremiumCountryPhilippinesDeviceVivo V15 proOperating SystemAndroid Pie My Question or IssueDoes anyone have a.solution for this problem?

Jayper
Casual Listener
Plan Premium Country Philippines Device Vivo V15 pro Operating System Android Pie My Question or Issue Does anyone have a.solution for this problem?
2019-09-23 1:45:51 AM
2019-09-24 2:36:04 PM
Luan
Spotify Star
748 Views
3 replies
0 likes
Premium

748 Views
3 replies
0 likes

Superuser Contribution My account got Hacked

Plan PremiumCountry Italy DevicePX,HUAWEIOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account got hacked, i changed the password but the person still enters into my account

dragoshasan
Casual Listener
Plan Premium Country Italy Device PX,HUAWEI Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My account got hacked, i changed the...
2019-07-30 6:21:30 PM
2019-09-24 10:00:00 AM
Petya
Community Legend
648 Views
1 replies
0 likes

648 Views
1 replies
0 likes

No songs showing up in albums or artists

PlanFamily PremiumCountryUSADeviceiPhone 11 Pro MacOperating SystemiOS 13.0 My Question or Issue When I click an artist, for some artists there is a list of albums, when I click the album no songs show up or populate in the album. For other artists, ...

Nickmooduh
Visitor
Plan Family Premium Country USA Device iPhone 11 Pro Mac Operating System iOS 13.0 My Question or Issue When I click an artist, for some artists there is a list of al...
2019-09-23 6:04:50 PM
2019-09-24 7:06:35 AM
Rene01
Community Legend
883 Views
1 replies
0 likes
Account
Other
Premium
Subscription

883 Views
1 replies
0 likes

my username is created automatically by faceboo

Plan : PremiumCountry : BrasilDevice : (PC, samsung A5 2017, Motorola moto g6, samsung M30)Operation System : (Windows 10 and Android 8/9)My IssueI want change my username because my username is alot of random numbers created automatically by faceboo...

12179035349
Visitor
Plan : Premium Country : Brasil Device : (PC, samsung A5 2017, Motorola moto g6, samsung M30) Operation System : (Windows 10 and Android 8/9) My Issue I want change my username because my userna...
2019-09-17 1:18:34 PM
2019-09-24 6:25:20 AM
AndrewRobs01
Composer
531 Views
2 replies
0 likes
Account

531 Views
2 replies
0 likes

Solved!! My Music on another Artist's Profile

My Question or Issue Hello Spotify Community, This Artist Profile contains my own personal music that I created and released through Soul Deep Recordings, Liquid Tones and Instinct Audio.The problem here is that the Artist profile is not me and is an...

amparomusic
Casual Listener
My Question or Issue Hello Spotify Community, This Artist Profile contains my own personal music that I created and released through Soul Deep Recordings, Liquid Tones and Instinct ...
2019-09-24 4:46:20 AM
2019-09-24 5:09:29 AM
amparomusic
Casual Listener
1292 Views
2 replies
0 likes
Other

1292 Views
2 replies
0 likes

Solved!! HELP. My user name is "wzlk2bt8vxhs8zyn7gjoy2u96"

PlanFree/PremiumCountrySpainDeviceXiaomi Mi9TOperating SystemAndroid 9My Question or IssueWhy my user name is "wzlk2bt8vxhs8zyn7gjoy2u96"? And how can I change it?

user-removed
Visitor
Plan Free/Premium Country Spain Device Xiaomi Mi9T Operating System Android 9 My Question or Issue Why my user name is "wzlk2bt8vxhs8zyn7gjoy2u96"? And how can I change it?
2019-09-20 4:06:56 PM
2019-09-23 12:37:40 AM
Jose_M
Spotify Star
1001 Views
3 replies
0 likes
Account

1001 Views
3 replies
0 likes

Mise à jour de mes coordonnées de Carte Bancaire

PlanPremiumCountryFrance My Question or IssueJe souhaite mettre à jour mes coordonnées bancaires mais quand je vais dans mon profil/abonnement, cette option ne m'est pas proposée. une idée ?

hervouille
Casual Listener
Plan Premium Country France My Question or Issue Je souhaite mettre à jour mes coordonnées bancaires mais quand je vais dans mon profil/abonnement, cette option n...
2019-09-22 4:47:14 PM
2019-09-23 9:26:56 PM
Rene01
Community Legend
812 Views
3 replies
0 likes
Account

812 Views
3 replies
0 likes

Can't change country

PlanPremium CountryIndia/USA My Question or IssueI moved to the US and changed my billing method to a US card but I'm still unable to change the country on my account so artists/albums are unavailable because of Indian Spotify licensing. Premium is p...

formuoli
Regular
Plan Premium Country India/USA My Question or Issue I moved to the US and changed my billing method to a US card but I'm still unable to change the country on my account so artis...
2019-09-23 7:07:55 PM
2019-09-23 8:37:37 PM
formuoli
Regular
534 Views
2 replies
0 likes
Account

534 Views
2 replies
0 likes

Unable to change email address on account

PlanPremiumCountryUnited KingdomDeviceMacbook Pro 2012, Dell Latitude 7480,Operating SystemOS 10.10, Windows 10 My Question or IssueI am unable to follow these instructions: https://support.spotify.com/uk/account_payment_help/account_help/i-want-to-u...

utection
Regular
Plan Premium Country United Kingdom Device Macbook Pro 2012, Dell Latitude 7480, Operating System OS 10.10, Windows 10 My Question or Issue I am unable to follow these instruct...
2019-09-17 10:32:11 AM
2019-09-23 11:50:47 AM
utection
Regular
1157 Views
10 replies
0 likes
Account

1157 Views
10 replies
0 likes

Superuser Contribution Can I figure out my email address through one of my usernames

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

user-removed
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-09-17 6:56:58 PM
2019-09-23 11:09:14 AM
Petya
Community Legend
1118 Views
2 replies
0 likes
Account
Login

1118 Views
2 replies
0 likes

Superuser Contribution Cant log in

PlanFreeCountryUkDeviceSamsung a40 My Question or IssueI cant log in to spotify, as every time I do log in on wifi, with the correct email and password, I see my spotify home page for a brief moment and then I am returned to the log in page almost im...

Herbmeister
Casual Listener
Plan Free Country Uk Device Samsung a40 My Question or Issue I cant log in to spotify, as every time I do log in on wifi, with the correct email and password, I s...
2019-08-20 11:47:51 AM
2019-09-23 11:02:46 AM
Petya
Community Legend
1115 Views
3 replies
0 likes
Account
Free
Login
Security

1115 Views
3 replies
0 likes

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