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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • btwjw7hz8hiefvqsu56k
  • Newbie
  • 281347 Views
  • 825 replies
  • 84 likes
  • Account
  • 281347 Views
  • 825 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133862 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133862 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75916 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75916 Views
  • 63 replies
  • 8 likes

Solved!!Superuser Contribution Spotify not showed my profile picture and name

PlanPremiumCountry Turkey Operating SystemWindows 8 My Question or Issue My account connected facebook and two days ago my profile picture and my name disappeared. I log out and log in -again- but not fixed. Any ideas??

  • Newbie
  • Plan Premium Country  Turkey   Operating System Windows 8   My Question or Issue  My account connected facebook and two days ago my profile picture and my name disappeare...
  • Guido
  • Spotify Legend
  • 358 Views
  • 1 replies
  • 1 likes
  • Account
  • 358 Views
  • 1 replies
  • 1 likes

[Other] having a customer service to contact

Well it turns out that my account has been probably hacked and I want first to report it to Spotify and second I want my money back.There's no way to contact anymone in any manner. Aren't we premium customers enough valuable to have a single point of...

  • Newbie
  • Well it turns out that my account has been probably hacked and I want first to report it to Spotify and second I want my money back. There's no way to contact anymone in any manner.  Aren't we...
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Other
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! Account Hacked

Last week while listen to music on my premium account the song stopped playing and something I didn’t queue started. When I stopped it a box popped up that said “You are listening on CPH1717” with the option to continue listening on that device or my...

  • Regular
  • Last week while listen to music on my premium account the song stopped playing and something I didn’t queue started. When I stopped it a box popped up that said “You are listening on CPH1717” with th...
  • Maxim
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 381 Views
  • 1 replies
  • 0 likes

Login issue - update location

Hello, Free user here. I am having an issue login-in at work from 1st of January. HQ is in London, but Spotify thinks I am in USA and made me update location in the profile to be able to login. I am guessing this is because we are entirely on Azure a...

  • Newbie
  • Hello,   Free user here.   I am having an issue login-in at work from 1st of January. HQ is in London, but Spotify thinks I am in USA and made me update location in the profile to be ab...
  • maryw1909
  • Casual Listener
  • 3934 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 3934 Views
  • 2 replies
  • 0 likes

[All Platforms][Browse] Allow to change country origin suggestions

PlanFree/PremiumCountry HungaryDeviceLetv My Question or Issue I opened account in England. After moving to Hungary Spotify thinks I'm abroad so I can't use it. Through google browser I could log in somehow but I have two country selections: us or Gr...

  • Newbie
  •   Plan Free/Premium Country  Hungary Device Letv   My Question or Issue  I opened account in England. After moving to Hungary Spotify thinks I'm abroad so I can't use it....
  • Jose_M
  • Spotify Star
  • 396 Views
  • 1 replies
  • 1 likes
  • Account
  • 396 Views
  • 1 replies
  • 1 likes

new account

When I permanently close my old account will I still be able to connect my old facebook to the newly created account?

  • Casual Listener
  • When I permanently close my old account will I still be able to connect my old facebook to the newly created account?
  • Nakonkate
  • Casual Listener
  • 319 Views
  • 2 replies
  • 0 likes
  • Account
  • 319 Views
  • 2 replies
  • 0 likes

playback issues on the premium account

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue we can’t seem to play music on multiple devices at the same time ?

  • Regular
  •  Plan Free/Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   we can’t seem to play music on multiple device...
  • landonharris88
  • Composer
  • 535 Views
  • 7 replies
  • 0 likes
  • Account
  • 535 Views
  • 7 replies
  • 0 likes

Change username

Because my username (a_dizzle342) has an underscore in it, it won’t let me post my playlists onto the Spotify community. It keeps saying I provide an invalid url, even though the link is valid. https://open.spotify.com/user/a_dizzle342/playlist/4r1l6...

  • Casual Listener
  • Because my username (a_dizzle342) has an underscore in it, it won’t let me post my playlists onto the Spotify community.  It keeps saying I provide an invalid url, even though the link is valid....
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Unable to change the country

I want to change the country associated with my free account since I recently moved to the Netherlands. On the "edit profile" page, I am given the United Kingdom as an option although I am physically located in the Netherlands (I am not using a VPN o...

  • Visitor
  • I want to change the country associated with my free account since I recently moved to the Netherlands. On the "edit profile" page, I am given the United Kingdom as an option although I am physically...
  • OneByBoo
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anmeldung

Hallo zusammen,ich habe schon wie oft mein Passwort geändert, um das Problem zu lösen.Als ich meine Anschrift verifizieren wollte, um weiterhin im Genuss von Spotify Family zu bleiben, bin ich dem Link gefolgt und musste mich anmelden.An meinem Compu...

  • Casual Listener
  • Hallo zusammen, ich habe schon wie oft mein Passwort geändert, um das Problem zu lösen. Als ich meine Anschrift verifizieren wollte, um weiterhin im Genuss von Spotify Family zu bleiben, bin ich de...
  • Guido
  • Spotify Legend
  • 370 Views
  • 3 replies
  • 0 likes
  • Account
  • 370 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing country settings

Hi,I have created my account in The Netherlands but now I want to change the country settings to Argentina so I buy a Spotify premuim card over here. When I trie to change my country setting i can only select The Netherlands. Can I still buy and use ...

  • Regular
  • Hi, I have created my account in The Netherlands but now I want to change the country settings to Argentina so I buy a Spotify premuim card over here. When I trie to change my country setting i can ...
  • Guido
  • Spotify Legend
  • 289 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 289 Views
  • 3 replies
  • 0 likes

AIDEZ MOI / HELP ME/ AJUDA

Hi, I have a problem... I was sure my account log was paol########@gmail.com and i bought spotify premiumbut since saturday, it tells me that i havent got Premium but my bank account shows me that spotify was paid.Maybe i took spotify premium in anot...

  • Casual Listener
  • Hi,   I have a problem...  I was sure my account log was paol########@gmail.com and i bought spotify premium but since saturday, it tells me that i havent got Premium but my bank accoun...
  • Jose_M
  • Spotify Star
  • 521 Views
  • 3 replies
  • 1 likes
  • Account
  • 521 Views
  • 3 replies
  • 1 likes

Superuser Contribution Language setup not well thought out

Hello My wife invited me to free premium but I have a problem using the web site: I was born and raised in the USA but now live in Switzerland. I need my account to be in Switzerland since I am in the family account but the only languages offered in ...

  • Casual Listener
  •   Hello   My wife invited me to free premium but I have a problem using the web site:  I was born and raised in the USA but now live in Switzerland.  I need my account to be in...
  • Peter
  • Spotify Legend
  • 309 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 309 Views
  • 3 replies
  • 0 likes

Logged out daily on different devices

Hi, I'm having an annoying little issue in which Spotify logs me out of every device for it, on a daily basis. I have a premium account, linked to my facebook, and use my facebook details to log in. I use the Spotify App on my Iphone 6s on my commute...

  • Newbie
  • Hi, I'm having an annoying little issue in which Spotify logs me out of every device for it,  on a daily basis.  I have a premium account, linked to my facebook, and use my facebook detail...
  • laurenrobinson1
  • Regular
  • 295 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
  • 295 Views
  • 1 replies
  • 0 likes

Help

Premium Family Country - GB Device(Xiaomi Redmi Note 5 AI)Operating System(Android Oreo.) My Question or Issue How to Change this "User" in to my name?

  • Visitor
  • Premium Family  Country - GB   Device (Xiaomi Redmi Note 5 AI) Operating System (Android Oreo.)   My Question or Issue  How to Change this "User" in to my name?
  • user-removed
  • Not applicable
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 149 Views
  • 1 replies
  • 0 likes

Can't change Country in settings

My Spotify has been working fine then suddenly it thinks I'm in a different country, when I try to change the country under settings>country the only country available is Iceland, and it's now set to iceland I'm from Australia and i haven't visited I...

  • Newbie
  • My Spotify has been working fine then suddenly it thinks I'm in a different country, when I try to change the country under settings>country  the only country available is Iceland, and i...
  • OneByBoo
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
  • 219 Views
  • 1 replies
  • 0 likes

Music randomly pauses

PlanPremiumCountry USADeviceGoogle Pixel 3 My Question or Issuewhen playing music my phone randomly pauses every 30 seconds or so. I've restarted my phone, logged out and back in to Spotify, and uninstalled/reinstalled Spotify and nothing seems to ha...

  • Newbie
  • Plan Premium Country  USA Device Google Pixel 3   My Question or Issue when playing music my phone randomly pauses every 30 seconds or so. I've restarted my phone, logged out and ba...
  • OneByBoo
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Other
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice after changing payment method

PlanPremiumCountryBrasil/Portugal DeviceGalaxy A5 2017Operating SystemAndroid Oreo My Question or IssueI lived in Brazil and had spotify premium there. On october's 31st I closed my account and credit card there, but while the bank was performing thi...

  • Casual Listener
  • Plan Premium Country Brasil/Portugal  Device Galaxy A5 2017 Operating System Android Oreo   My Question or Issue I lived in Brazil and had spotify premium there. On october's...
  • OneByBoo
  • Community Legend
  • 1199 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1199 Views
  • 3 replies
  • 0 likes

I tried to accept a family plan invite but it says i can only change family plans once a year.

I canceled my old family plan because i was being double billed and nobody could join my account. I am not currently on any plan nor have I ever joined any other family plan. I am now trying to join my son's family plan but I get the error message ab...

  • Casual Listener
  • I canceled my old family plan because i was being double billed and nobody could join my account.  I am not currently on any plan nor have I ever joined any other family plan. I am now trying to...
  • Maxim
  • Spotify Star
  • 369 Views
  • 3 replies
  • 0 likes
  • Account
  • 369 Views
  • 3 replies
  • 0 likes

Superuser Contribution Subscribed randomly to 'Jae Mansa'

I am randomly getting subscribed to playlists containing songs from someone called Jae Mansa. His songs play automatically when I am not even using Spotify! I have changed my password, and even never have received any notification of suspicious activ...

  • Casual Listener
  • I am randomly getting subscribed to playlists containing songs from someone called Jae Mansa. His songs play automatically when I am not even using Spotify!   I have changed my password, and e...
  • rokalito
  • Newbie
  • 926 Views
  • 10 replies
  • 2 likes
  • Account
    Security
    Subscription
  • 926 Views
  • 10 replies
  • 2 likes