Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountry Turkey Operating SystemWindows 8 My Question or Issue My account connected facebook and two days ago my profile picture and my name disappeared. I log out and log in -again- but not fixed. Any ideas??
Well it turns out that my account has been probably hacked and I want first to report it to Spotify and second I want my money back.There's no way to contact anymone in any manner. Aren't we premium customers enough valuable to have a single point of...
Last week while listen to music on my premium account the song stopped playing and something I didn’t queue started. When I stopped it a box popped up that said “You are listening on CPH1717” with the option to continue listening on that device or my...
Hello, Free user here. I am having an issue login-in at work from 1st of January. HQ is in London, but Spotify thinks I am in USA and made me update location in the profile to be able to login. I am guessing this is because we are entirely on Azure a...
PlanFree/PremiumCountry HungaryDeviceLetv My Question or Issue I opened account in England. After moving to Hungary Spotify thinks I'm abroad so I can't use it. Through google browser I could log in somehow but I have two country selections: us or Gr...
When I permanently close my old account will I still be able to connect my old facebook to the newly created account?
PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue we can’t seem to play music on multiple devices at the same time ?
Because my username (a_dizzle342) has an underscore in it, it won’t let me post my playlists onto the Spotify community. It keeps saying I provide an invalid url, even though the link is valid. https://open.spotify.com/user/a_dizzle342/playlist/4r1l6...
I want to change the country associated with my free account since I recently moved to the Netherlands. On the "edit profile" page, I am given the United Kingdom as an option although I am physically located in the Netherlands (I am not using a VPN o...
Hallo zusammen,ich habe schon wie oft mein Passwort geändert, um das Problem zu lösen.Als ich meine Anschrift verifizieren wollte, um weiterhin im Genuss von Spotify Family zu bleiben, bin ich dem Link gefolgt und musste mich anmelden.An meinem Compu...
Hi,I have created my account in The Netherlands but now I want to change the country settings to Argentina so I buy a Spotify premuim card over here. When I trie to change my country setting i can only select The Netherlands. Can I still buy and use ...
Hi, I have a problem... I was sure my account log was paol########@gmail.com and i bought spotify premiumbut since saturday, it tells me that i havent got Premium but my bank account shows me that spotify was paid.Maybe i took spotify premium in anot...
Hello My wife invited me to free premium but I have a problem using the web site: I was born and raised in the USA but now live in Switzerland. I need my account to be in Switzerland since I am in the family account but the only languages offered in ...
Hi, I'm having an annoying little issue in which Spotify logs me out of every device for it, on a daily basis. I have a premium account, linked to my facebook, and use my facebook details to log in. I use the Spotify App on my Iphone 6s on my commute...
Premium Family Country - GB Device(Xiaomi Redmi Note 5 AI)Operating System(Android Oreo.) My Question or Issue How to Change this "User" in to my name?
My Spotify has been working fine then suddenly it thinks I'm in a different country, when I try to change the country under settings>country the only country available is Iceland, and it's now set to iceland I'm from Australia and i haven't visited I...
PlanPremiumCountry USADeviceGoogle Pixel 3 My Question or Issuewhen playing music my phone randomly pauses every 30 seconds or so. I've restarted my phone, logged out and back in to Spotify, and uninstalled/reinstalled Spotify and nothing seems to ha...
PlanPremiumCountryBrasil/Portugal DeviceGalaxy A5 2017Operating SystemAndroid Oreo My Question or IssueI lived in Brazil and had spotify premium there. On october's 31st I closed my account and credit card there, but while the bank was performing thi...
I canceled my old family plan because i was being double billed and nobody could join my account. I am not currently on any plan nor have I ever joined any other family plan. I am now trying to join my son's family plan but I get the error message ab...
I am randomly getting subscribed to playlists containing songs from someone called Jae Mansa. His songs play automatically when I am not even using Spotify! I have changed my password, and even never have received any notification of suspicious activ...