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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1708 Views
  • 0 replies
  • 7 likes
  • Security
  • 1708 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446609 Views
  • 970 replies
  • 108 likes
  • Account
  • 446609 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199330 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199330 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108515 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108515 Views
  • 72 replies
  • 11 likes

Account changed from Premium to Free

Hi, Just noticed that my account changed from Premium to Free but I´m still paying the monthly fee. Whats the problem? //Jonsson

  • Visitor
  • Hi,   Just noticed that my account changed from Premium to Free but I´m still paying the monthly fee. Whats the problem?   //Jonsson
  • user-removed
  • Not applicable
  • 733 Views
  • 2 replies
  • 0 likes
  • 733 Views
  • 2 replies
  • 0 likes

purchase

I payed for unlmited music with spotify for 4.99 on the 10th of the month now it wont let me skip music or create a radio station

  • Newbie
  • I payed for unlmited music with spotify for 4.99 on the 10th of the month now it wont let me skip music  or create a radio station
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Premium Account is glued to Facebook, but I deactivated FB and still want Spotify :(

I have no desire to continue use on my Premium Spotify account if I have to re-activate my FB in order to do so. I cannot locate any information on changing my Spotify Account details in terms of my username vs. FB email for login purposes. I need to...

  • Music Fan
  • I have no desire to continue use on my Premium Spotify account if I have to re-activate my FB in order to do so. I cannot locate any information on changing my Spotify Account details in terms of my ...
  • 549 Views
  • 0 replies
  • 0 likes
  • 549 Views
  • 0 replies
  • 0 likes

Please help me!!

I want to change my bankaccount number. And i failed every time! I´ve switch bank in sweden and i have a new account number. I have spotify draw my bill every month, and it wilkl faile when my old bank number will be gone. Sorry my english is not the...

  • Newbie
  • I want to change my bankaccount number. And i failed every time! I´ve switch bank in sweden and i have a new account number. I have spotify draw my bill every month, and it wilkl faile when my old ba...
  • 472 Views
  • 0 replies
  • 0 likes
  • 472 Views
  • 0 replies
  • 0 likes

my premium doesent work

Hi!I pay for my spotify the 13 every month and when i logged in today all of my lists were gone and it said that i had a free trial for two days! where have my ordinary profile went and how do i get it back? i mean i dont wane pay for something and t...

  • Newbie
  • Hi! I pay for my spotify the 13 every month and when i logged in today all of my lists were gone and it said that i had a free trial for two days! where have my ordinary profile went and how do i ge...
  • Richard
  • Community Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Facebook issues

Hi, I've had spotify since it was released in the US. When it became available to connect to facebook, I did so. I've been paying for the premium 10/month for a while now and I love it. But I deactivated my facebook the other day, and now i'm unable ...

  • Newbie
  • Hi,   I've had spotify since it was released in the US. When it became available to connect to facebook, I did so. I've been paying for the premium 10/month for a while now and I love it. But ...
  • Richard
  • Community Legend
  • 603 Views
  • 1 replies
  • 0 likes
  • 603 Views
  • 1 replies
  • 0 likes

download stealing

Now for the second time my downloads were 'stolen' from me by Spotify because I didn't use them in time.Why do I call this stealing? Because it feels like this when someone sneaks in and takes something that you have payed for without any notificatio...

  • Newbie
  • Now for the second time my downloads were 'stolen' from me by Spotify because I didn't use them in time. Why do I call this stealing? Because it feels like this when someone sneaks in and takes some...
  • 480 Views
  • 0 replies
  • 0 likes
  • 480 Views
  • 0 replies
  • 0 likes

New (and lost????) purchase

Hi, Few minutes ago I've bought 100 songs. In the task bar, I can see the right download-counter but when I tried to download a new one, the spotify player displays the messagge to buy more songs? Any ideas? Thanks

  • Newbie
  • Hi,   Few minutes ago I've bought 100 songs.   In the task bar, I can see the right download-counter but when I tried to download a new one, the spotify player displays the messagge to ...
  • 492 Views
  • 0 replies
  • 0 likes
  • 492 Views
  • 0 replies
  • 0 likes

HELP!!!!

I am trying to upgrade my account to premium and I am being told that the password that I am entering is not the correct password. I know that this is the correct password. What do I need to do? I am able to access my music but I want premium access....

  • Newbie
  • I am trying to upgrade my account to premium and I am being told that the password that I am entering is not the correct password. I know that this is the correct password. What do I need to do? I am...
  • 493 Views
  • 0 replies
  • 0 likes
  • 493 Views
  • 0 replies
  • 0 likes

trial is gone

hello, i started my trial 2-3 days ago and now its gone. any help on this? ty

  • Newbie
  • hello, i started my trial 2-3 days ago and now its gone. any help on this? ty
  • 475 Views
  • 0 replies
  • 0 likes
  • 475 Views
  • 0 replies
  • 0 likes

Problems with my account (urgent)

I sent the following message to the Spotify support-account. As it is urgent, I post it here too, if anybody can help me, please reply: Good afternoon, I have a problem that I can't resolve. Two months ago, I subscribed to Spotify Premium, and 10€ we...

  • Casual Listener
  • I sent the following message to the Spotify support-account. As it is urgent, I post it here too, if anybody can help me, please reply:   Good afternoon, I have a problem that I can'...
  • linabberg
  • Casual Listener
  • 1113 Views
  • 5 replies
  • 0 likes
  • 1113 Views
  • 5 replies
  • 0 likes

Problem with Facebook Credentials and Spotify

Hi This is the second time in 2 months that my account has locked me out. I have only ever used facebook to log in to my spotify unlimited account. Now it asks me to link my spotify username and facebook account but I do not have spotify credentials....

  • Visitor
  • Hi   This is the second time in 2 months that my account has locked me out. I have only ever used facebook to log in to my spotify unlimited account. Now it asks me to link my spotify username...
  • meahtenoha
  • Spotify
  • 1301 Views
  • 1 replies
  • 0 likes
  • 1301 Views
  • 1 replies
  • 0 likes

using gift cards abroad

my question is, can i use gift cards while i am abroad, in a country where spotify does not work, if i have a british bank account and credit card?thanks for your help in advance

  • Newbie
  • my question is, can i use gift cards while i am abroad, in a country where spotify does not work, if i have a british bank account and credit card? thanks for your help in advance 
  • user-removed
  • Not applicable
  • 1068 Views
  • 1 replies
  • 0 likes
  • 1068 Views
  • 1 replies
  • 0 likes

Solved!! Can't end my subscription at the end of the Premium test - facebook login

Hi, I tried Spotify Premium for free the last month, and now I want to cancel the automatic resubscription. My problem is that no matter how many times I type my password, I still can't confirm my unsubscription, the website keeps telling me that the...

  • Casual Listener
  • Hi,   I tried Spotify Premium for free the last month, and now I want to cancel the automatic resubscription. My problem is that no matter how many times I type my password, I still can't conf...
  • Yshusnir
  • Casual Listener
  • 1365 Views
  • 1 replies
  • 0 likes
  • 1365 Views
  • 1 replies
  • 0 likes

my facebook profile changed

when i log in to my premium account (117715393) the facebook profile has changed to my Daughters profilehow can i get it back to my profile

  • Casual Listener
  • when i log in to my premium account (117715393) the facebook profile has changed to my Daughters profile how can i get it back to my profile
  • David
  • Spotify Legend
  • 911 Views
  • 1 replies
  • 0 likes
  • 911 Views
  • 1 replies
  • 0 likes

Playlists are gone, duplication of account? Please Help

Hello A few days ago i found out that all my playlist had dissappeared and that i had suddenly been degraded from premium to free. After reading on the net i see that there must have been a duplication of my account. Though still i haven't found any ...

  • Casual Listener
  • Hello   A few days ago i found out that all my playlist had dissappeared and that i had suddenly been degraded from premium to free. After reading on the net i see that there must have been a ...
  • jonte_81
  • Newbie
  • 1332 Views
  • 4 replies
  • 0 likes
  • 1332 Views
  • 4 replies
  • 0 likes

Spotify does not accept upgrade

I try to upgrade my free-account to unlimited - what happens? "For security reasons, type in your password." I do so. And then: "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're usin...

  • Casual Listener
  • I try to upgrade my free-account to unlimited - what happens? "For security reasons, type in your password." I do so. And then: "Payment failed. Please make sure that you have sufficient funds and th...
  • meahtenoha
  • Spotify
  • 927 Views
  • 1 replies
  • 0 likes
  • 927 Views
  • 1 replies
  • 0 likes

Offline-spillelister på mobilen

Hei! Jeg har akkurat oppgradert min spotify unlimited til spotify premium. Jeg får ikke hørt mine offline spillelister i offline modus på mobilen. Hva gjør jeg?

  • Newbie
  • Hei!   Jeg har akkurat oppgradert min spotify unlimited til spotify premium.    Jeg får ikke hørt mine offline spillelister i offline modus på mobilen. Hva gjør jeg?    
  • David
  • Spotify Legend
  • 899 Views
  • 1 replies
  • 0 likes
  • 899 Views
  • 1 replies
  • 0 likes

How can I pay via Paypal without having a credit card?

I want to buy a premium account and have a paypal account with a verified bank account. Nevertheless I only have the option to add a credit card if I select to pay via paypal. Problem is I do not own a credit card ... so what can I do? Thanks!

  • Casual Listener
  • I want to buy a premium account and have a paypal account with a verified bank account. Nevertheless I only have the option to add a credit card if I select to pay via paypal.   Problem is I d...
  • federflug
  • Casual Listener
  • 1441 Views
  • 4 replies
  • 0 likes
  • 1441 Views
  • 4 replies
  • 0 likes

Everything gone ...? Help ?!

Hi, I must apologize first for my bad level in english but I have a very special and boring request to do ... I was listening to my music on spotify as usual, then from nowhere appeared a Window : "You must logging" ... So I closed it, and spotify cl...

  • Visitor
  • Hi, I must apologize first for my bad level in english but I have a very special and boring request to do ...   I was listening to my music on spotify as usual, then from nowhere appeared a Wi...
  • Hadia
  • Casual Listener
  • 1114 Views
  • 5 replies
  • 0 likes
  • 1114 Views
  • 5 replies
  • 0 likes