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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9855 Views
  • 3 replies
  • 9 likes
  • Security
  • 9855 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492593 Views
  • 981 replies
  • 111 likes
  • Account
  • 492593 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213594 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213594 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122505 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122505 Views
  • 72 replies
  • 12 likes

free vs. premium

HiPlease explain, I´m beeing billed Premium, but has only acsess to Free-version?!!?!/Gustav013.

  • Newbie
  • Hi Please explain, I´m beeing billed Premium, but has only acsess to Free-version?!!?! /Gustav013.
  • meahtenoha
  • Spotify
  • 711 Views
  • 2 replies
  • 0 likes
  • 711 Views
  • 2 replies
  • 0 likes

How to check account start date

I just read that new accounts have a 6-month period of unlimited listening, then limits kick in after that. Anyone know where I can find what date I started my account, so I know when my honemoon period is over? I can't seem to find it on the Account...

  • Regular
  • I just read that new accounts have a 6-month period of unlimited listening, then limits kick in after that. Anyone know where I can find what date I started my account, so I know when my honemoon per...
  • tweedleedee
  • Regular
  • 3736 Views
  • 2 replies
  • 0 likes
  • 3736 Views
  • 2 replies
  • 0 likes

Solved!! Subscription via KPN (NL) not activated

I have a personal subscription on Spotify now for several months and am since January 2012 connected through a all in one subscription at the KPN (NL) glass fiber network. With this all in one subscription (television, telephone and internet) cam als...

  • Newbie
  • I have a personal subscription on Spotify now for several months and am since January 2012 connected through a all in one subscription at the KPN (NL) glass fiber network. With this all in one subscr...
  • Stupify
  • Community Legend
  • 1020 Views
  • 2 replies
  • 0 likes
  • 1020 Views
  • 2 replies
  • 0 likes

My spotify account says that im a person that im not?

Hey! My spotify account says that im a friend of my? When I log out it says ''log out *blabla*'' when my name is *albalb* and when i view my friends its not my friends but *blabla's* friends? Think something got mixed up with facebook and stuff! How ...

  • Casual Listener
  • Hey! My spotify account says that im a friend of my? When I log out it says ''log out *blabla*'' when my name is *albalb* and when i view my friends its not my friends but *blabla's* friends? Think s...
  • gromtag
  • Casual Listener
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Alphabetical

Hey hello peeps, Does anyone know how to, or if you can make the playlist reorder the list alphabetically? I've asked the question of SPOTIFY on a number of occasions but they NEVER respond! That's Swedish service for you, probably all sozzed during ...

  • Casual Listener
  • Hey hello peeps,   Does anyone know how to, or if you can make the playlist reorder the list alphabetically?   I've asked the question of SPOTIFY on a number of occasions but ...
  • Richard
  • Community Legend
  • 787 Views
  • 1 replies
  • 0 likes
  • 787 Views
  • 1 replies
  • 0 likes

Cancel my subscription!!

I want to cancel my spotify subscription. When I enter my password as verification, it tells me it is not the correct password. It is the same as I use to log into FACE BOOK and it is also the same I use to log into SPOTIFY. I want my subscription ca...

  • Casual Listener
  • I want to cancel my spotify subscription. When I enter my password as verification, it tells me it is not the correct password. It is the same as I use to log into FACE BOOK and it is also the same I...
  • Sam
  • Spotify
  • 448 Views
  • 5 replies
  • 0 likes
  • 448 Views
  • 5 replies
  • 0 likes

I cant even log in!!!!! whatttttttt

I try and log in - i enter my details and it says log in failed so i click new user then enter my fb details and it says i have an account and logs me on fb but i cant log in on spotify............. whatttttttt??? Help

  • Casual Listener
  • I try and log in - i enter my details and it says log in failed so i click new user then enter my fb details and it says i have an account and logs me on fb but i cant log in on spotify............. ...
  • meahtenoha
  • Spotify
  • 612 Views
  • 8 replies
  • 1 likes
  • 612 Views
  • 8 replies
  • 1 likes

Spotify Account Hacked?

Can't exactly recover my account cause it's with Facebook. Tried changing the password then logging in, still not working. Any ideas?

  • Casual Listener
  • Can't exactly recover my account cause it's with Facebook. Tried changing the password then logging in, still not working. Any ideas?
  • Sam
  • Spotify
  • 677 Views
  • 2 replies
  • 0 likes
  • 677 Views
  • 2 replies
  • 0 likes

still can't access spotify

Ok i removed spotify from facebook...still cant log on..are there still issues on your side?

  • Regular
  • Ok i removed spotify from facebook...still cant log on..are there still issues on your side?
  • D0
  • Regular
  • 829 Views
  • 15 replies
  • 0 likes
  • 829 Views
  • 15 replies
  • 0 likes

My account has been hacked after logging in using facebook credentials - any Help or advice?

Hi, I noticed there has been activity on my account on 8th March showing 26 songs I haven't listened to, I was logged in under my facebook credentials and want to know how I can check who was using my account? I would prefer not to de-link my faceboo...

  • Newbie
  • Hi,   I noticed there has been activity on my account on 8th March showing 26 songs I haven't listened to, I was logged in under my facebook credentials and want to know how I can check who wa...
  • Sam
  • Spotify
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Trying to cancel my subscription but can't. No response from emails.

I'm trying to cancel my subscription. Its saying my password is invalid and isn't letting me change my password. Haven't gotten any responses from emails. Is there any spotify support on here that can help. Is there a phone number where I can talk to...

  • Newbie
  • I'm trying to cancel my subscription. Its saying my password is invalid and isn't letting me change my password. Haven't gotten any responses from emails. Is there any spotify support on here that ca...
  • Sam
  • Spotify
  • 505 Views
  • 6 replies
  • 0 likes
  • 505 Views
  • 6 replies
  • 0 likes

Payment from ipad browser

Hello, I wanted to get a premium account for spotify. I tried it on my ipad with the standard browser but when i click the 'verify paymenr' button, nothing happens. I tried it 3 times o er the last couple of days. Am i supposed to use a computer for ...

  • Casual Listener
  • Hello, I wanted to get a premium account for spotify. I tried it on my ipad with the standard browser but when i click the 'verify paymenr' button, nothing happens. I tried it 3 times o er the last c...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Trouble paying for a subscription

Spotify wont let me pay for my subscription, it worked fine the first month, however a couple of days ago I got a message on spotify telling me they never got any money. The subscription ended and when I try to subscribe to premium again, it fail to ...

  • Newbie
  • Spotify wont let me pay for my subscription, it worked fine the first month, however a couple of days ago I got a message on spotify telling me they never got any money. The subscription ended and wh...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

30 Day Trial, Charged my PayPal

Hi, I only wanted to try out Spotify Premium for 30 days but i recently got a charge from spotify for $9.99 on my paypal.I want to claim a refund.. please

  • Newbie
  • Hi, I only wanted to try out Spotify Premium for 30 days but i recently got a charge from spotify for $9.99 on my paypal. I want to claim a refund.. please
  • OrangeisGood
  • Newbie
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

I Cannot renew to get songs back on mobile

Can anyone tell me how to renew. I don't get the change payment method on the screen.

  • Newbie
  • Can anyone tell me how to renew. I don't get the change payment method on the screen.
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Can't upgrade account!

Hi, I'm using a VISA Electron Card with all my internet purchases. It works everywhere except on this page. A few months ago I was able to upgrade my account with my regular card, then I changed card for a few months and when I changed back I got thi...

  • Newbie
  • Hi, I'm using a VISA Electron Card with all my internet purchases. It works everywhere except on this page. A few months ago I was able to upgrade my account with my regular card, then I changed card...
  • David
  • Spotify Legend
  • 2914 Views
  • 2 replies
  • 0 likes
  • 2914 Views
  • 2 replies
  • 0 likes

iPod Connection Issue

When I plug my iPod into my USB drive and open spotify its saying access to Spotify for this device has been denied/unavailable. It has never done this before and I am wondering what to do about it. PLEASE HELP!!

  • Newbie
  • When I plug my iPod into my USB drive and open spotify its saying access to Spotify for this device has been denied/unavailable. It has never done this before and I am wondering what to do about it. ...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Problem in updating payment info

Here's the scoop:1. Back in early February, I signed up for the 30-day free trial.2. 30 days later, it couldn't get the payment to work, so it pushed me back to Spotify Free.3. There's no link on the Subscriptions page to update my payment info. What...

  • Casual Listener
  • Here's the scoop: 1. Back in early February, I signed up for the 30-day free trial. 2. 30 days later, it couldn't get the payment to work, so it pushed me back to Spotify Free. 3. There's no link ...
  • timothymh
  • Casual Listener
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

NO connection whatsoever after 5pm

For the past 6 weeks without fail I cannot listen to anything, stops and stars every few seconds it's awful, it has been every single night without fail,this is the only time I realty get to sit down and listen and I can't, Im basically paying for th...

  • Visitor
  • For the past 6 weeks without fail I cannot listen to anything, stops and stars every few seconds it's awful, it has been every single night without fail,this is the only time I realty get to sit down...
  • renegadeimp
  • Gig Goer
  • 539 Views
  • 9 replies
  • 0 likes
  • 539 Views
  • 9 replies
  • 0 likes

Problems in getting Spotify Unlimited.

I'm having problems with getting Spotify Unlimited. I'm trying to get Spotify Unlimited, but when I try to pay for it, the page says that I have the wrong password. I've logged out and logged in, but the same message appears everytime "Sorry, wrong p...

  • Casual Listener
  • I'm having problems with getting Spotify Unlimited. I'm trying to get Spotify Unlimited, but when I try to pay for it, the page says that I have the wrong password. I've logged out and logged in, but...
  • licenced
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes