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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80433 Views

9 replies

2 likes

Account
Login
  • 80433 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653909 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734390 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Solved!! Incorrect Password?

I am trying to upgrade to Spotify Premium, after the 30 day free trial. Every time I go to do so, it claims my password is incorrect. I am "logging in", via Facebook. I've tried changing my Facebook password, logging out of everything, logging back i...

Casual Listener

I am trying to upgrade to Spotify Premium, after the 30 day free trial.  Every time I go to do so, it claims my password is incorrect.  I am "logging in", via Facebook.   I've trie...

Drakob

Casual Listener

3115 Views

2 replies

0 likes

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  • 2 replies
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NEW PREMIUM USER CANT GET OFFLINE SERVICE

Am I doing something silly? Seems that offline wont work for me. Is it a user error? I am fairly new to the whole spotify thing and feel i am missing something obvious. Can anyone help?

Casual Listener

Am I doing something silly? Seems that  offline wont work for me. Is it a user error? I am fairly new to the whole spotify thing and feel i am missing something obvious.   Can anyone help?

fionab

Casual Listener

920 Views

4 replies

0 likes

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  • 4 replies
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Can't connect to Spotify Social

As the subject says, I can't just connect to social...It's been like that for a while, several weeks acually.It's always loading, but I can be logged in for hours and it's still just loading.I tried to disconnect and reconnect, but it didn't work.Wha...

Newbie

As the subject says, I can't just connect to social... It's been like that for a while, several weeks acually. It's always loading, but I can be logged in for hours and it's still just loading. I ...

christina

Newbie

795 Views

5 replies

1 likes

  • 795 Views
  • 5 replies
  • 1 likes

Spotify Premium overseas

Hi,I have been a Spotify Premium UK customer for 28 months, and now I am going on an extended holiday to Australia for a year.Will I be able to continue to use the service, or will the fact that I am not logging on from a UK IP address prevent me fro...

Casual Listener

Hi, I have been a Spotify Premium UK customer for 28 months, and now I am going on an extended holiday to Australia for a year. Will I be able to continue to use the service, or will the fact that ...

JuNix

Casual Listener

1118 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Use Spotify without a credit card

Hey, I love Spotify and first I want to buy an unlimited account. There's enough money on my PayPal Account, but I cannot choose the option to pay with my money on account. Sorry, but it's counterproductive to offer no possibility to pay WITHOUT a cr...

Casual Listener

Hey,   I love Spotify and first I want to buy an unlimited account. There's enough money on my PayPal Account, but I cannot choose the option to pay with my money on account.   Sorry, b...

ceasar123

Casual Listener

25512 Views

25 replies

2 likes

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  • 25 replies
  • 2 likes

CANT LOGIN VIA ANYWHERE...DRIVING ME NUTS.....

I cant seem to log in at all - even after loggin out of facebook and then back in again....( akin to switching it off and then on again advice wise....) Wondering why I am paying for a service that doesnt actually work - very frustrating. Anyone had ...

Newbie

I cant seem to log in at all - even after loggin out of facebook and then back in again....( akin to switching it off and then on again advice wise....)   Wondering why I am paying for a servi...

Sam

Spotify

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in??? Need to accept end user agreement

Ok so trying to log into spotify and i'm faced with this, It says; Click to read the updated spotify end user agreementTo proceed you must accept the new agreement But loading is overlayed over this text, Left for 2 hours while I sorted the garden an...

Newbie

Ok so trying to log into spotify and i'm faced with this,   It says;   Click to read the updated spotify end user agreement To proceed you must accept the new agreement   But lo...

Stecla

Newbie

5548 Views

13 replies

1 likes

  • 5548 Views
  • 13 replies
  • 1 likes

Solved!! Friends can't see my playlists

In my profile Spotify says: Your public profile. People visiting your profile will be able to see the music you publish. I have set it to publish all playlists & have checked "Share activity on Spotify social" in my preferences, but people are still ...

Casual Listener

In my profile Spotify says: Your public profile. People visiting your profile will be able to see the music you publish.   I have set it to publish all playlists & have checked "Share acti...

micca11

Newbie

54339 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Cancel subscription

Hi, I like to cancel my premium subscription. That is stop my payments to Spotify. I can't find it under my account. Those anyone knows where to look?

Newbie

Hi, I like to cancel my premium subscription. That is stop my payments to Spotify. I can't find it under my account. Those anyone knows where to look?

Sam

Spotify

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Spotify Unlimited gone

Hi!For about 2 weeks ago my Spotify Unlimited just disappeared. It happend when my friend wanted to login to his account. The wierd thing is that all my playlists are gone and it says i got Spotify Free but have a current subscription every month. On...

Visitor

Hi! For about 2 weeks ago my Spotify Unlimited just disappeared. It happend when my friend wanted to login to his account. The wierd thing is that all my playlists are gone and it says i got Spotify...

meahtenoha

Spotify

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Offline Playlists Missing

I just purchased a new phone and my offline music was erased. Why??????

Visitor

I just purchased a new phone and my offline music was erased. Why??????

David

Spotify Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

facebook login

I am thinking about converting my facebook personal profile to my professional page. I am much more active on my professioanl page and am tired of managing two pages. However, my subscription with spotify is connected to my persoanl fb profile which ...

Newbie

I am thinking about converting my facebook personal profile to my professional page. I am much more active on my professioanl page and am tired of managing two pages. However, my subscription with sp...

bluefoxxtrueman

Casual Listener

828 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

same artists multiple entries?

I've noticed a couple artists that have the same entry with slightly different names, I'm assuming this is because of their work being on different labels, but shouldn't the artist entry in Spotify be one and the same? Is there a way to bring this to...

Gig Goer

I've noticed a couple artists that have the same entry with slightly different names, I'm assuming this is because of their work being on different labels, but shouldn't the artist entry in Spotify b...

Joe

Community Legend

406 Views

3 replies

0 likes

  • 406 Views
  • 3 replies
  • 0 likes

Solved!! Log out from Facebook acount

I want to stop using facebook with spotify but I don't know how. How can you log out from your facebook acount "in" spotify without logging out from spotify?

Newbie

I want to stop using facebook with spotify but I don't know how. How can you log out from your facebook acount "in" spotify without logging out from spotify? 

piaf1972

Casual Listener

58452 Views

16 replies

0 likes

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  • 16 replies
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Solved!! How do I compltely close my acount?

I find no place in here to close my account. I set up a free one but as there is no way to untangle the two wish to completely close the account.

Regular

I find no place in here to close my account. I set up a free one but as there is no way to untangle the two wish to completely close the account.

phillips64

Newbie

40465 Views

58 replies

1 likes

  • 40465 Views
  • 58 replies
  • 1 likes

spotify premium!!

re paid for it on the 1st and it says i have a free account on my macbook air but lets me use it on my iphone!!!??? money has left my bank and i have reciepts?? help please!!

Visitor

re paid for it on the 1st and it says i have a free account on my macbook air but lets me use it on my iphone!!!??? money has left my bank and i have reciepts?? help please!!

user-removed

Not applicable

485 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Someone else is using my spotify account at the same time as me.

This is annoying. I let someone else use my spotify account once. Now this person is permanently logged in through his own facebook account...at least this is how I think it works, His name and facebook picture shows up at the top of the right corner...

Newbie

This is annoying.   I let someone else use my spotify account once. Now this person is permanently logged in through his own facebook account...at least this is how I think it works,   ...

Richard

Community Legend

46518 Views

169 replies

2 likes

  • 46518 Views
  • 169 replies
  • 2 likes

help from admins please?

i tryed out spotify premium for free and my free trial ended sometime ago but i have not heard any commercials and my account still says spotify premium. can you please fix this problem because i do not want to get charged because i have no money and...

Regular

i tryed out spotify premium for free and my free trial ended sometime ago but i have not heard any commercials and my account still says spotify premium. can you please fix this problem because i do ...

jayy

Roadie

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Solved!! Constant dropouts, tracks stop starting ... wondering if other service would be better ...

Let me start by saying I LOVED Spotify and recommended to everyone. I pay happily. Or ... did. Now, I get stop starts, drop outs and disconnects from the service... and now playlists play one or perhaps two or three songs in a row and then just stop....

Regular

Let me start by saying I LOVED Spotify and recommended to everyone.   I pay happily.   Or ... did.  Now, I get stop starts, drop outs and disconnects from the service... and now pl...

Spock

Casual Listener

34977 Views

68 replies

8 likes

  • 34977 Views
  • 68 replies
  • 8 likes

30 Day Trial, Charged my PayPal

Hi, I only wanted to try out Spotify Premium for 30 days but i recently got a charge from spotify for $9.99 on my paypal.I want to claim a refund.. please

Newbie

Hi, I only wanted to try out Spotify Premium for 30 days but i recently got a charge from spotify for $9.99 on my paypal. I want to claim a refund.. please

OrangeisGood

Newbie

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes