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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4463 Views
  • 0 replies
  • 9 likes
  • Security
  • 4463 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463718 Views
  • 974 replies
  • 110 likes
  • Account
  • 463718 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205187 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205187 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112951 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112951 Views
  • 72 replies
  • 12 likes

Spotify does not accept upgrade

I try to upgrade my free-account to unlimited - what happens? "For security reasons, type in your password." I do so. And then: "Payment failed. Please make sure that you have sufficient funds and that your credit card has not expired, if you're usin...

  • Casual Listener
  • I try to upgrade my free-account to unlimited - what happens? "For security reasons, type in your password." I do so. And then: "Payment failed. Please make sure that you have sufficient funds and th...
  • meahtenoha
  • Spotify
  • 935 Views
  • 1 replies
  • 0 likes
  • 935 Views
  • 1 replies
  • 0 likes

Offline-spillelister på mobilen

Hei! Jeg har akkurat oppgradert min spotify unlimited til spotify premium. Jeg får ikke hørt mine offline spillelister i offline modus på mobilen. Hva gjør jeg?

  • Newbie
  • Hei!   Jeg har akkurat oppgradert min spotify unlimited til spotify premium.    Jeg får ikke hørt mine offline spillelister i offline modus på mobilen. Hva gjør jeg?    
  • David
  • Spotify Legend
  • 906 Views
  • 1 replies
  • 0 likes
  • 906 Views
  • 1 replies
  • 0 likes

How can I pay via Paypal without having a credit card?

I want to buy a premium account and have a paypal account with a verified bank account. Nevertheless I only have the option to add a credit card if I select to pay via paypal. Problem is I do not own a credit card ... so what can I do? Thanks!

  • Casual Listener
  • I want to buy a premium account and have a paypal account with a verified bank account. Nevertheless I only have the option to add a credit card if I select to pay via paypal.   Problem is I d...
  • federflug
  • Casual Listener
  • 1458 Views
  • 4 replies
  • 0 likes
  • 1458 Views
  • 4 replies
  • 0 likes

Everything gone ...? Help ?!

Hi, I must apologize first for my bad level in english but I have a very special and boring request to do ... I was listening to my music on spotify as usual, then from nowhere appeared a Window : "You must logging" ... So I closed it, and spotify cl...

  • Visitor
  • Hi, I must apologize first for my bad level in english but I have a very special and boring request to do ...   I was listening to my music on spotify as usual, then from nowhere appeared a Wi...
  • Hadia
  • Casual Listener
  • 1127 Views
  • 5 replies
  • 0 likes
  • 1127 Views
  • 5 replies
  • 0 likes

Solved!! Premium account, but still hear/see advertising?

I recently have a 30-day premium trial account and I still hear and see advertising, isn't that supposed to be turned off when you have a premium account?

  • Casual Listener
  • I recently have a 30-day premium trial account and I still hear and see advertising, isn't that supposed to be turned off when you have a premium account?    
  • adamk22
  • Casual Listener
  • 1566 Views
  • 2 replies
  • 0 likes
  • 1566 Views
  • 2 replies
  • 0 likes

account login!?!?!?

I can't remember my password, and the last one sent to my email a few weeks ago isn't working. Why won't they email or send the new number to my cell phone and when they do, how can I change it to something I want.. Thankyou midget_kat@hotmail.com

  • Casual Listener
  • I can't remember my password, and the last one sent to my email a few weeks ago isn't working. Why won't they email or send the new number to my cell phone and when they do, how can I change it to so...
  • 1210304005
  • Casual Listener
  • 1254 Views
  • 5 replies
  • 0 likes
  • 1254 Views
  • 5 replies
  • 0 likes

Help! Accidental purchase of spotify premium

Hi, i accidently purchased spotify premium on my credit card...Is there a way to cancel this purchase?

  • Newbie
  • Hi, i accidently purchased spotify premium on my credit card... Is there a way to cancel this purchase?
  • meahtenoha
  • Spotify
  • 1970 Views
  • 1 replies
  • 0 likes
  • 1970 Views
  • 1 replies
  • 0 likes

Error password?

Hi.My problem is very rare.Is the password for Spotify Web is not the same as the program?Because Sporify Web if I let in, but the program tells me it's wrong.Ask you to send me the password for email and tell me the password I use is facebook.The qu...

  • Casual Listener
  • Hi. My problem is very rare. Is the password for Spotify Web is not the same as the program? Because Sporify Web if I let in, but the program...
  • meahtenoha
  • Spotify
  • 1425 Views
  • 6 replies
  • 0 likes
  • 1425 Views
  • 6 replies
  • 0 likes

from an angry norwegian

i have spotifid with advitisreelse i go to cort with this, so i shoud not pay. but you have billed me severel tousen dollar. i want my money back, you tricket me, and that pises me off. i got all the paper and you will get nowher, only pay me more. H...

  • Newbie
  • i have spotifid with advitisreelse i go to cort with this, so i shoud not pay. but you have billed me severel tousen dollar. i want my money back, you tricket me, and that pises me off. i got all the...
  • Kun_Vidar
  • Casual Listener
  • 1216 Views
  • 2 replies
  • 0 likes
  • 1216 Views
  • 2 replies
  • 0 likes

subscription

I've got an android rezound and have purchased the premium subscription. Then, when I login on my phone - I'm unable to play any tunes - says I need a premium subscription. Any thoughts?

  • Newbie
  • I've got an android rezound and have purchased the premium subscription.  Then, when I login on my phone - I'm unable to play any tunes - says I need a premium subscription.  Any thoughts?
  • 678 Views
  • 0 replies
  • 0 likes
  • 678 Views
  • 0 replies
  • 0 likes

Subscription Error

I have been out of the country and unable to login to spotify for a while because of the 14 day limited use restriction. I am however in the United States currently and it still acts like my subscription status is outside of the US. I tried changing ...

  • Newbie
  • I have been out of the country and unable to login to spotify for a while because of the 14 day limited use restriction. I am however in the United States currently and it still acts like my subscrip...
  • Richard
  • Community Legend
  • 931 Views
  • 1 replies
  • 0 likes
  • 931 Views
  • 1 replies
  • 0 likes

My Spotify Premium code is on my wrong email address. How can I get it back?

I pay the spotify premium with visa and the code was send to my email address that is old and I can't use that email address anymore. How can I get the code to the new email address? I have now changed my account email for a new one.

  • Casual Listener
  • I pay the spotify premium with visa and the code was send to my email address that is old and I can't use that email address anymore. How can I get the code to the new email address? I have now chang...
  • 1479 Views
  • 0 replies
  • 0 likes
  • 1479 Views
  • 0 replies
  • 0 likes

2 facebook profiles in my acount in spotify...

Hello, I don´t know how, but i have 2 facebook profiles with my acount in spotify.I have tryed to log in whith the other profile but is impossible. Always say me that I have only one acount in spotify. Could you help me?

  • Newbie
  • Hello,   I don´t know how, but i have 2 facebook profiles with my acount in spotify. I have tryed to log in whith the other profile but is impossible. Always say me that I have only one acoun...
  • Richard
  • Community Legend
  • 1329 Views
  • 1 replies
  • 0 likes
  • 1329 Views
  • 1 replies
  • 0 likes

Query regarding Premium service

Hi, I've been using Spotify (free version) for a few years now, This afternoon I was looking to see if I could find the wep page on the site advertising Premium free trail. I was unable to at the time, so I just decided to pay for the premium. Ironic...

  • Newbie
  • Hi, I've been using Spotify (free version) for a few years now,    This afternoon I was looking to see if I could find the wep page on the site advertising Premium free trail.   I ...
  • Sam
  • Spotify
  • 1146 Views
  • 3 replies
  • 0 likes
  • 1146 Views
  • 3 replies
  • 0 likes

Spotify charged me for a month of service

A little over a month ago, I saw Spotify's promotion for a free month of their premium service. I eagerly signed up, entered my credit card info (MISTAKE!) and carried on with a free month. Two days before the subscription was to end, I went and foll...

  • Newbie
  • A little over a month ago, I saw Spotify's promotion for a free month of their premium service.  I eagerly signed up, entered my credit card info (MISTAKE!) and carried on with a free month.&nbs...
  • Richard
  • Community Legend
  • 1560 Views
  • 1 replies
  • 0 likes
  • 1560 Views
  • 1 replies
  • 0 likes

log in chaos - help

i've downloaded spotifyi log in with my facebook intothen a spotify log in box comes up! even though i'm logged in via facebook and the spotify log in box won't accept any information as correct, not my facebook info and not the spoitify username tha...

  • Newbie
  • i've downloaded spotify i log in with my facebook into then a spotify log in box comes up!   even though i'm logged in via facebook       and the spotify lo...
  • 855 Views
  • 0 replies
  • 1 likes
  • 855 Views
  • 0 replies
  • 1 likes

Login failing

Hi there I'm getting now, an error that it said my country doesn't match with my profile, means that I been moved from the another country. But I have not went anywhere, very strange. Help me, please.

  • Newbie
  • Hi there   I'm getting now, an error that it said my country doesn't match with my profile, means that I been moved from the another country.  But I have not went anywhere, very strange....
  • 922 Views
  • 0 replies
  • 0 likes
  • 922 Views
  • 0 replies
  • 0 likes

Bought premium, only got a weeks worth.

I bought premium just last week but they only gave me one week for full charge. Got the receipt left. How can I get my 2 weeks left back?...

  • Newbie
  • I bought premium just last week but they only gave me one week for full charge. Got the receipt left. How can I get my 2 weeks left back?...
  • 785 Views
  • 0 replies
  • 0 likes
  • 785 Views
  • 0 replies
  • 0 likes

Subscription

I was gonna help my sister to make a spotify account , but when i press at sign up the page like freezes and nothing comes up.. what to do about it?

  • Casual Listener
  • I was gonna help my sister to make a spotify account , but when i press at sign up the page like freezes and nothing comes up.. what to do about it?
  • 672 Views
  • 0 replies
  • 0 likes
  • 672 Views
  • 0 replies
  • 0 likes