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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84091 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660237 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742078 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

PayPal

I'm new at spotify and want to take a premium account.I have no creditcard and just want to use my PayPal-account, but when I login on PayPal I have to give creditcard details. How can I solve this?

Casual Listener

I'm new at spotify and want to take a premium account. I have no creditcard and just want to use my PayPal-account, but when I login on PayPal I have to give creditcard details.   How can I s...

user-removed

Not applicable

1111 Views

3 replies

0 likes

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  • 3 replies
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Facebook and spotify accounts delinked

I used to log in using my facebook. This stopped working and now when I log into spotify using my old username, conorsul, it works fine except it's not linked to Facebook. When I log in using Facebook, it says it's a new account. Can this be undone. ...

Casual Listener

I used to log in using my facebook. This stopped working and now when I log into spotify using my old username, conorsul, it works fine except it's not linked to Facebook. When I log in using Faceboo...

meahtenoha

Spotify

5717 Views

85 replies

2 likes

  • 5717 Views
  • 85 replies
  • 2 likes

Want to Upgrade to Premium - Spotify Won't Accept Password

I see that a few other people have had this same issue. Can a moderator please help me? I had an unlimited account, then I took the free trial to premium. It expired, and now I'm back at Spotify Free rather than unlimited. I want to upgrade to premiu...

Casual Listener

  I see that a few other people have had this same issue. Can a moderator please help me? I had an unlimited account, then I took the free trial to premium. It expired, and now I'm back at Spot...

kuyku

Music Fan

501 Views

1 replies

0 likes

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  • 1 replies
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Password required when upgrading to Premium - but I have no password when using Facebook login?

I want to change my subscription from Free to Premium. When doing so I am asked to enter my Spotify password. I use my Facebook account to login to Spotify. However, when using my Facebook password Spotify won't accept it. I dont have a dedicated Spo...

Newbie

I want to change my subscription from Free to Premium. When doing so I am asked to enter my Spotify password. I use my Facebook account to login to Spotify. However, when using my Facebook password S...

mimipinkdot

Newbie

477 Views

2 replies

0 likes

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  • 2 replies
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Changing Password to the one generated specifically for Spotify

I had to go through the FB log in method and HAD to use my FB password, I do not like that. Now FB will generate a different PW for apps, which I have done for spotify. However spotify has me locked into my FB account login and will not allow any cha...

Casual Listener

I had to go through the FB log in method and HAD to use my FB password, I do not like that. Now FB will generate a different PW for apps, which I have done for spotify. However spotify has me lo...

429 Views

0 replies

0 likes

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Solved!! Trying to change my password on my Spotify Premium Account

So, I'm trying to change my password on my Spotifiy Premium account and it gives me an error saying 'Another account is already registered with this email address.'. The email address is mine, and the only other account I can think of would be the wh...

Newbie

So, I'm trying to change my password on my Spotifiy Premium account and it gives me an error saying 'Another account is already registered with this email address.'. The email address is mine, and th...

Peter__

Community Legend

12224 Views

192 replies

0 likes

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  • 192 replies
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Solved!! cannot login anymore

When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify premium account for the 30 day trial, since this also h...

Visitor

When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify prem...

Paramed1976

Casual Listener

3276 Views

35 replies

0 likes

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  • 35 replies
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Upgraded from unlimited to premium

Hi! I while ago I upgraded from unlimited to premium, and the payment went through. But I still have unlimited on my spotify,It says here on my account that I have premium. What can I do to fix this?

Regular

Hi! I while ago I upgraded from unlimited to premium, and the payment went through. But I still have unlimited on my spotify, It says here on my account that I have premium. What can I do to fix thi...

kimzo

Regular

1997 Views

38 replies

0 likes

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  • 38 replies
  • 0 likes

Can't delete second account

I think I'm having the same duplicate account problem that lots of others are having. Is there any way to get rid of this account? I've had a premium account since August that has been linked to my facebook and this is the first time I've had this pr...

Music Fan

I think I'm having the same duplicate account problem that lots of others are having. Is there any way to get rid of this account? I've had a premium account since August that has been linked to my f...

meahtenoha

Spotify

2138 Views

15 replies

0 likes

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  • 15 replies
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I have unlimited subscription keeps saying I am on "free".

I have an unlimited subscription but it keeps saying I am on "free". I tried looking under my account profile and can no longer see that I am paying for my subscriuption. Even though I am logged on I also can longer see my playlists. I tried to get a...

Visitor

I have an unlimited subscription but it keeps saying I am on "free". I tried looking under my account profile and can no longer see that I am paying for my subscriuption.    Even though I...

jbpico

Newbie

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!! Duplicate Account / Need Facebook Connect Login Account Closed

Wow. What a mess. I am having trouble with my Facebook connect. I have my initial account mkw1342, which is a Premium account. Last night I clicked a link on Facebook and it attempted to login me in with FB, and now I have a brand new account linked ...

Casual Listener

Wow.  What a mess.  I am having trouble with my Facebook connect.   I have my initial account mkw1342, which is a Premium account.   Last night I clicked a link on Facebook an...

mkw1342

Casual Listener

877 Views

1 replies

0 likes

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  • 1 replies
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Spotify and Facebook

Then that I have desactivated my facebook account definitly. This one was reactivated himself automatically (without my agreement) when I was connecting myself on Spotify. How can I do to connect me on Spotify without to connect me on my facebook acc...

Casual Listener

Then that I have desactivated my facebook account definitly. This one was reactivated himself automatically (without my agreement) when I was connecting myself on Spotify. How can I do to connect me ...

cagrella

Casual Listener

752 Views

6 replies

0 likes

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  • 6 replies
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Payment issue

I can't use my VISA-card to buy Premium. I guess it's because my card is issued in another country than the one I live in. Is there any ways around this?

Casual Listener

I can't use my VISA-card to buy Premium. I guess it's because my card is issued in another country than the one I live in. Is there any ways around this?

Richard

Community Legend

572 Views

3 replies

0 likes

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  • 3 replies
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Password

I did not get any password to my mail(old did not work) registerd in facebook i have change the mail now in facebook how can I get the password

Newbie

I did not get any password to my mail(old did not work) registerd in facebook i have change the mail now in facebook  how can I get the password

429 Views

0 replies

0 likes

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i cant get a new password :(

i click the "forgot password" and i fill in my e-mail, but i dont get a new one, what should i do? ive checked spam and its not there either..

Newbie

i click the "forgot password"  and i fill in my e-mail, but i dont get a new one, what should i do? ive checked spam and its not there either..

Richard

Community Legend

989 Views

8 replies

0 likes

  • 989 Views
  • 8 replies
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Missing Playlists

Hi all - i have looked into the numerous pages of help for the above, but nothing seems to work. My account was fine yesterday till about 2pm, then it looks like it has duplicated my account. I have lost my premium subscription and ALL playlists. Ple...

Visitor

Hi all - i have looked into the numerous pages of help for the above, but nothing seems to work. My account was fine yesterday till about 2pm, then it looks like it has duplicated my account. I have ...

eleonoratoffolo

Newbie

1217 Views

12 replies

2 likes

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  • 12 replies
  • 2 likes

Solved!! Alla mina spellistor är borta?

Hej, när jag starta spotify idag så var alla mina spel listor borta? Dom finns dock på min iphone vilket jag tycker är väldigt konstigt! Någon som vet varför det är såhär?

Visitor

Hej, när jag starta spotify idag så var alla mina spel listor borta? Dom finns dock på min iphone vilket jag tycker är väldigt konstigt! Någon som vet varför det är såhär?

PSl

Casual Listener

9427 Views

7 replies

0 likes

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  • 7 replies
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new playlist

I have just logged back on to Spotify, after not having used it for over a year. I cannot find my old playlist & I cannot seem to create a new one? 'new playlist' is not listed

Newbie

I have just logged back on to Spotify, after not having used it for over a year.  I cannot find my old playlist & I cannot seem to create a new one?  'new playlist' is not listed 

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes