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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81215 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

655989 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

736861 Views

18 replies

29 likes

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subscription

I've got an android rezound and have purchased the premium subscription. Then, when I login on my phone - I'm unable to play any tunes - says I need a premium subscription. Any thoughts?

Newbie

I've got an android rezound and have purchased the premium subscription.  Then, when I login on my phone - I'm unable to play any tunes - says I need a premium subscription.  Any thoughts?

798 Views

0 replies

0 likes

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from an angry norwegian

i have spotifid with advitisreelse i go to cort with this, so i shoud not pay. but you have billed me severel tousen dollar. i want my money back, you tricket me, and that pises me off. i got all the paper and you will get nowher, only pay me more. H...

Newbie

i have spotifid with advitisreelse i go to cort with this, so i shoud not pay. but you have billed me severel tousen dollar. i want my money back, you tricket me, and that pises me off. i got all the...

Kun_Vidar

Casual Listener

1441 Views

2 replies

0 likes

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  • 2 replies
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How do I disconnect my Spotify account from my Facebook account?

I don't want the two together, I'm a private person and I don't want the two connected anymore but can't figure out how. Spotify seems to only want these two connected and I can't find the answer anywhere. If I can't figure out how, I'm just going to...

Casual Listener

I don't want the two together, I'm a private person and I don't want the two connected anymore but can't figure out how. Spotify seems to only want these two connected and I can't find the answer any...

Stupify

Community Legend

3799 Views

3 replies

0 likes

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  • 3 replies
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Delete playlist shared

Hello, How can I stop sharing a playlist? I shared a list with a person but I do not want her to have. I deleted the playlist in my acoount but still in her profile and y don´t want Than you for your help!

Newbie

Hello,   How can I stop sharing a playlist?   I shared a list with a person but I do not want her to have.    I deleted the playlist in my acoount b...

yoreva

Casual Listener

1251 Views

1 replies

0 likes

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Playlists are gone, duplication of account? Please Help

Hello A few days ago i found out that all my playlist had dissappeared and that i had suddenly been degraded from premium to free. After reading on the net i see that there must have been a duplication of my account. Though still i haven't found any ...

Casual Listener

Hello   A few days ago i found out that all my playlist had dissappeared and that i had suddenly been degraded from premium to free. After reading on the net i see that there must have been a ...

jonte_81

Newbie

1532 Views

4 replies

0 likes

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  • 4 replies
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Password

I've changed my email account, few months ago now. I've forgot my Spotify password. So, how do I change me password, the password reset page wants to send the new password to my old email address which I was deleted months ago.

Casual Listener

I've changed my email account, few months ago now. I've forgot my Spotify password. So, how do I change me password, the password reset page wants to send the new password to my old email address whi...

waltervanoverbe

Casual Listener

588 Views

4 replies

0 likes

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Gifting Spotify

Dear Spotify, I want to gift Spotify to someone. Correct me if I am wrong, but I now have to logon to their facebook account and use my credit card there. I only wanted to gift it for a year. So, when the year is up, I would need to re-logon to their...

Casual Listener

Dear Spotify,   I want to gift Spotify to someone. Correct me if I am wrong, but I now have to logon to their facebook account and use my credit card there. I only wanted to gift it for a year...

Peter__

Community Legend

561 Views

3 replies

0 likes

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Connecting to a different Facebook account.

Okay, i got 2 facebook acoounts and someway i changed spotify to the one i almost never use and almost not have any friends on. How do i link it to my original fb-account? please fast answer!

Casual Listener

Okay, i got 2 facebook acoounts and someway i changed spotify to the one i almost never use and almost not have any friends on. How do i link it to my original fb-account? please fast answer!

Kgzimmerer

Newbie

49651 Views

10 replies

0 likes

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  • 10 replies
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Subscription Error

I have been out of the country and unable to login to spotify for a while because of the 14 day limited use restriction. I am however in the United States currently and it still acts like my subscription status is outside of the US. I tried changing ...

Newbie

I have been out of the country and unable to login to spotify for a while because of the 14 day limited use restriction. I am however in the United States currently and it still acts like my subscrip...

Richard

Community Legend

1142 Views

1 replies

0 likes

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Inability to remove CC details and...

I'd like to confirm the following: There is absolutely no way for the user to remove his/her credit card from the personal account? The inability to do so seems rather glaring lack of a feature. Also, in terms of user interface, I find that making a ...

Newbie

I'd like to confirm the following: There is absolutely no way for the user to remove his/her credit card from the personal account? The inability to do so seems rather glaring lack of a feature. Also...

user-removed

Not applicable

1464 Views

3 replies

4 likes

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  • 3 replies
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Login with my facebook sends me to someone elses account!

So, my Spotify user is: flpgdt. My facebook page is: http://www.facebook.com/flpgdt But when I login the session that opens is actually: illobre_cels (who is not me!) I'm able to post songs in her wall and change this persons privacy settings... alth...

Newbie

So, my Spotify user is: flpgdt. My facebook page is: http://www.facebook.com/flpgdt   But when I login the session that opens is actually: illobre_cels (who is not me!) I'm able to post s...

Sam

Spotify

724 Views

2 replies

0 likes

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Everything gone ...? Help ?!

Hi, I must apologize first for my bad level in english but I have a very special and boring request to do ... I was listening to my music on spotify as usual, then from nowhere appeared a Window : "You must logging" ... So I closed it, and spotify cl...

Visitor

Hi, I must apologize first for my bad level in english but I have a very special and boring request to do ...   I was listening to my music on spotify as usual, then from nowhere appeared a Wi...

Hadia

Casual Listener

1522 Views

5 replies

0 likes

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My Spotify Premium code is on my wrong email address. How can I get it back?

I pay the spotify premium with visa and the code was send to my email address that is old and I can't use that email address anymore. How can I get the code to the new email address? I have now changed my account email for a new one.

Casual Listener

I pay the spotify premium with visa and the code was send to my email address that is old and I can't use that email address anymore. How can I get the code to the new email address? I have now chang...

1669 Views

0 replies

0 likes

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2 facebook profiles in my acount in spotify...

Hello, I don´t know how, but i have 2 facebook profiles with my acount in spotify.I have tryed to log in whith the other profile but is impossible. Always say me that I have only one acount in spotify. Could you help me?

Newbie

Hello,   I don´t know how, but i have 2 facebook profiles with my acount in spotify. I have tryed to log in whith the other profile but is impossible. Always say me that I have only one acoun...

Richard

Community Legend

1525 Views

1 replies

0 likes

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  • 1 replies
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Solved!! "!" beside downloaded track

I bought a bundle of 40 songs which is up today I have downloaded 39 tracks, so should still have 1 left BUT it staes I do not, but I do have one track in my downloaded playlist that has an exclimation mark beside it what does that mean? And if I did...

Music Fan

I bought a bundle of 40 songs which is up today   I have downloaded 39 tracks, so should still have 1 left   BUT it staes I do not, but I do have one track in my downloaded playli...

J-Basil

Casual Listener

1410 Views

11 replies

0 likes

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  • 11 replies
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What is/is not allowed ref. streaming, syncing & squeezebox devices

Premium Account. I really wish there was a clear FAQ on what can & can't be achieved with syncing & streaming, with examples. Syncing, I understand only 3 devices can have off-line syncing, Is there a way for me to check which devices are sync allowe...

Casual Listener

Premium Account.   I really wish there was a clear FAQ on what can & can't be achieved with syncing & streaming, with examples.   Syncing, I understand only 3 devices can have o...

qronos1

Music Fan

3629 Views

7 replies

1 likes

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Solved!! Unable to add payment method / "Please select a payment provider"

Hi, been using spotify premium/unlimited for many months now and never had this problem. When trying to renew the subscription the following message appears: "Please select a payment provider". However, it doesn't let me do that as usual and the foll...

Casual Listener

Hi, been using spotify premium/unlimited for many months now and never had this problem. When trying to renew the subscription the following message appears: "Please select a payment provider". Howev...

1226496626

Newbie

5874 Views

23 replies

0 likes

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Spotify charged me for a month of service

A little over a month ago, I saw Spotify's promotion for a free month of their premium service. I eagerly signed up, entered my credit card info (MISTAKE!) and carried on with a free month. Two days before the subscription was to end, I went and foll...

Newbie

A little over a month ago, I saw Spotify's promotion for a free month of their premium service.  I eagerly signed up, entered my credit card info (MISTAKE!) and carried on with a free month.&nbs...

Richard

Community Legend

1841 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes