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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81421 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656323 Views

13 replies

4 likes

Account
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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

737309 Views

18 replies

29 likes

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Solved!! Moving in circles - offer of another 30 days free trial denied

today I received a mail telling me that my premium trial subscription has expired, with a kind offer to prolong it with another period of 30 days for free. Great, I thought, let's go for it. Well, it turns out that when I press the button and log in ...

Newbie

today I received a mail telling me that my premium trial subscription has expired, with a kind offer to prolong it with another period of 30 days for free. Great, I thought, let's go for it.   ...

ruddhist

Regular

1749 Views

13 replies

0 likes

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Account problems

Hi, For some reason my FB account has been connected with my friends login details here on spotify,Before the FB merge I used my email (nenne_tft@hotmail.com) and it worked fine. Now its gone and when I log in with my FB details i get his playlists e...

Newbie

Hi,   For some reason my FB account has been connected with my friends login details here on spotify, Before the FB merge I used my email (nenne_tft@hotmail.com) and it worked fine.   ...

1232 Views

0 replies

0 likes

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Playlists

Hi, I logged onto spotify and accidentally pressed ''disconnect from facebook'', now it seems that all my playlists are completly gone. How do I restore them? I don't wanna rush you guys but I need to get it sorted within two hours. Thanks.

Visitor

Hi,   I logged onto spotify and accidentally pressed ''disconnect from facebook'', now it seems that all my playlists are completly gone. How do I restore them?     I don't wanna ...

Thmc

Newbie

1700 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Offline synced on more then 3 devices message?!

I often get a message on my iPhone from spotify that I have offline playlists synced on more then 3 devices, and I have an option if I want to save my offline playlists on my telefone the message says that I just should quit and restarts spotify.BUT ...

Newbie

I often get a message on my iPhone from spotify that I have offline playlists synced on more then 3 devices, and I have an option if I want to save my offline playlists on my telefone the message say...

Richard

Community Legend

67896 Views

378 replies

12 likes

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  • 378 replies
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total time listening on spotify

Is there any way to see how much time an account spent playing music on spotify?

Newbie

Is there any way to see how much time an account spent playing music on spotify?

tommyb1

Newbie

3639 Views

2 replies

15 likes

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subscribed but still getting ads

decided i'd go ahead and pay for unlimited, because it was advertised as not having advertisements. i'm still getting little blips about apps and such. what gives? false advertising.any way to disable them?

Newbie

decided i'd go ahead and pay for unlimited, because it was advertised as not having advertisements. i'm still getting little blips about apps and such. what gives? false advertising. any way to disa...

meahtenoha

Spotify

1409 Views

1 replies

0 likes

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  • 1 replies
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Using Spotify as a tool for music when livestreaming or uploading videos on youtube?

So I've been wondering, can I get copyright issues if I play a livestream of me playing games, while playing the music from Spotify to the stream? And what about using it on youtube videos? Sorry if this is the wrong place to ask this but didn't real...

Newbie

So I've been wondering, can I get copyright issues if I play a livestream of me playing games, while playing the music from Spotify to the stream? And what about using it on youtube videos?   ...

krikelin

Community Legend

1623 Views

1 replies

0 likes

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  • 1 replies
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Can't get premium1

Hi!When I try to buy premium it says that the payment fail. My card details are correct and everything is fine but some how it doesn't work! Can somebody help me?!

Newbie

Hi! When I try to buy premium it says that the payment fail. My card details are correct and everything is fine but some how it doesn't work! Can somebody help me?!

meahtenoha

Spotify

1615 Views

2 replies

0 likes

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What's the point of offline mode?

What good is offline mode if you have to be able to sign in before you play anything? I was just on a flight and when we were able to turn out electronics back on I found I could not play any music due to not being able to login. Am I doing something...

Casual Listener

What good is offline mode if you have to be able to sign in before you play anything? I was just on a flight and when we were able to turn out electronics back on I found I could not play any music d...

AnttiP

Newbie

3027 Views

5 replies

0 likes

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Solved!! How to cancel my subscription

Hiya , After having had numurous problems with spotify i would like to cancel my subscription .. but when it comes to the password bit .. it always says that my password is wrong ? ...... but im sure its not ..... i always log in using my facebook ac...

Regular

Hiya ,   After having had numurous problems with spotify i would like to cancel my subscription .. but when it comes to the password bit .. it always says that my password is wrong ? ........

Peter__

Community Legend

10561 Views

13 replies

0 likes

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Really bad!

hi Spotify love this. What more than music could you wish for. I wanted to try spotify for 30 days so I subscribed and thought let's give it a go, but when the 30 days expired it would have been lovely to know that you were charged 10 pounds for it! ...

Casual Listener

hi Spotify   love this. What more than music could you wish for. I wanted to try spotify for 30 days so I subscribed and thought let's give it a go, but when the 30 days expired it would have ...

Hansholz

Gig Goer

2589 Views

7 replies

0 likes

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I can't play songs!

It only say "Failed to enable Spotify social" when I try to play songs. I don't even have Spotify Social! Edit - Suddenly it began to work again, but still "Failed to enable Spotify social", that is nothing that should come up for me.

Regular

It only say "Failed to enable Spotify social" when I try to play songs.   I don't even have Spotify Social!    Edit - Suddenly it began to work again, but still "Failed to enable S...

BabyEcho0_YT

Roadie

1024 Views

1 replies

0 likes

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Solved!! Log in to account site, doesn't work whit Google Chrome

Hi. I can't log in to my account site. When Im using Google Chrome browser. Nothing happens when Im trying to log in whit Google Chrome.Whit Mozilla Firefox or Microsoft Internet Explorer no probs. So the error only accur whit Google Chrome. Please h...

Newbie

Hi.   I can't log in to my account site. When Im using Google Chrome browser. Nothing happens when Im trying to log in whit Google Chrome. Whit Mozilla Firefox or Microsoft Internet Expl...

user-removed

Not applicable

5659 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Wrong email address

hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. please help

Newbie

hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. plea...

Faxman

Newbie

739 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

My friends under "people" are gone

Hi, All of a sudden, yesterday i was thrown out from Spotify and when I logged back in my friends were gone from under "people". I only have 11 left. what has happened? And how to I get them back?I've tried several times to log out and log back in, n...

Casual Listener

Hi,   All of a sudden, yesterday i was thrown out from Spotify and when I logged back in my friends were gone from under "people". I only have 11 left. what has happened? And how to I get them...

Carren

Casual Listener

2374 Views

2 replies

0 likes

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  • 2 replies
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Want my premium bacK!

At christmas i got spotify premium 3 months and i activated it 25 th december.For a few days ago my playlist on spotify was deleted and the premium was gone!? Please, what should i do?! Contact somebody? // Carl

Visitor

At christmas i got spotify premium 3 months and i activated it 25 th december. For a few days ago my playlist on spotify was deleted and the premium was gone!?   Please, what should i do?! Co...

Sam

Spotify

1919 Views

1 replies

0 likes

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I`ve got a new VISA card

Hi.When my bank renewed my kredittcard, Spotify could`nt get the monthly payment. When i got the message, I changed the paymentinformation imediatly. But now it says I don`t have a Premium membership. Will that change next month now when the account-...

Newbie

Hi. When my bank renewed my kredittcard, Spotify could`nt get the monthly payment. When i got the message, I changed the paymentinformation imediatly. But now it says I don`t have a Premium membersh...

Peter__

Community Legend

671 Views

6 replies

0 likes

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Day 28 without Spotify - Still paying for Premium

Another Day gone and I am trying to keep my patience. I have a number of cases submitted to Spotify asking for help and the response I get is that someone is working on my issue. I ask why have all my case numbers been closed. There has been no resol...

Regular

Another Day gone and I am trying to keep my patience.   I have a number of cases submitted to Spotify asking for help and the response I get is that someone is working on my issue. &nbsp...

stuckinthe70s

Casual Listener

1458 Views

1 replies

0 likes

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Solved!! Using Spotify with a DLNA client

Hi! I am thinking of purchasing a Spotify account, so I can download tracksand add them to my laptop and then using my DLNA server via my home network that alows me to play these tracks. I can do this from my laptop at the moment, but was wondering i...

Casual Listener

Hi!   I am thinking of purchasing a Spotify account, so I can download tracksand add them to my laptop and then using my DLNA server via my home network that alows me to play these tracks. I c...

Scuttlebroom

Casual Listener

17112 Views

6 replies

0 likes

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Where do I submit mislabeled artists/songs?

Hey, I've been using Spotify for 6 months and I absolutely love it! Though, I just thought I'd send along a message saying that the artist JayMay is "connected" to a rapper named JayMay and it's weird hearing rap playing when you want to listen to so...

Newbie

Hey, I've been using Spotify for 6 months and I absolutely love it!  Though, I just thought I'd send along a message saying that the artist JayMay is "connected" to a rapper named JayMay and it'...

Maxim

Spotify Star

1101 Views

3 replies

5 likes

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  • 3 replies
  • 5 likes