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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82039 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657506 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738828 Views
18 replies
29 likes
Guessing this is a scam? The first 20,000 Get a free spotify premium code for 2 yearshttps://www.facebook.com/events/179380612161553/?ref=notif¬if_t=event_invite
Guessing this is a scam? The first 20,000 Get a free spotify premium code for 2 years https://www.facebook.com/events/179380612161553/?ref=notif¬if_t=event_invite
Composer
5391 Views
3 replies
1 likes
I recently bought Spotify premium for a year. It's working in my android, but when I try to use it on a computer, it says I have Spotify free. Where did my premium go?
I recently bought Spotify premium for a year. It's working in my android, but when I try to use it on a computer, it says I have Spotify free. Where did my premium go?
Composer
1763 Views
2 replies
0 likes
When I created my Spotify account I used a swedish letter (å)in my username and now there´s a problem when I´m modifyingmy account because the form wants me to use letters from a-zonly,,,, Can I change my old username somehow so I can keepall my play...
When I created my Spotify account I used a swedish letter (å) in my username and now there´s a problem when I´m modifying my account because the form wants me to use letters from a-z only,,,, Can ...
Newbie
99897 Views
67 replies
4 likes
Hello, Yesterday 13/2-2012 all after restarting my computer all my spotify playlists where gone, how did this happen?And can I get them back? There is one playlist especially which is over 800 songs that I have been collectiong formore than 3 years, ...
Hello, Yesterday 13/2-2012 all after restarting my computer all my spotify playlists where gone, how did this happen? And can I get them back? There is one playlist especially which is over...
Community Legend
45032 Views
431 replies
3 likes
Someone else is using my account. I tried to change password but that does´t help as long as this person is logged in. This is not ok. How can I throw this person out? /R
Someone else is using my account. I tried to change password but that does´t help as long as this person is logged in. This is not ok. How can I throw this person out? /R
Spotify
10548 Views
17 replies
0 likes
Saturday night (Feb 11th), my Spotify account was wiped clean of all of its contents, stared, folders and etc. I even had to re-sync it to my facebook. This has been extremely frustrating. Can someone help me and tell me why this has happeend? My Acc...
Saturday night (Feb 11th), my Spotify account was wiped clean of all of its contents, stared, folders and etc. I even had to re-sync it to my facebook. This has been extremely frustrating. Can someon...
Casual Listener
3657 Views
33 replies
0 likes
my free trial is supposed to end in Feb.14. Spotify charged my money when it was Feb.13 and my receipt indicated the payment time is Feb.14. I try to call them however I can't even find a number online.
my free trial is supposed to end in Feb.14. Spotify charged my money when it was Feb.13 and my receipt indicated the payment time is Feb.14. I try to call them however I can't even find a number onli...
Community Legend
879 Views
7 replies
0 likes
Hi, i think you guys on the Spotify Support Team would be quit familiar with this issue that i have got like TONS of other customers of yours. I've had premium for months without any complications. On January 21th or something i lost both my premium ...
Hi, i think you guys on the Spotify Support Team would be quit familiar with this issue that i have got like TONS of other customers of yours. I've had premium for months without an...
Regular
922 Views
5 replies
0 likes
i was charged by spotify which i shouldnt have when it was supposed to be free. i signed up for the trail not to be premium and now since that $9.99 charge went through i got an overdraft charge due to my bank account being over drawn.not only was i ...
i was charged by spotify which i shouldnt have when it was supposed to be free. i signed up for the trail not to be premium and now since that $9.99 charge went through i got an overdraft charge due ...
Not applicable
2181 Views
6 replies
0 likes
I'm trying to cancel my premium account but it will not accept my password I'm using my facebook email and password for my spotfy account need help want to remove premium account
I'm trying to cancel my premium account but it will not accept my password I'm using my facebook email and password for my spotfy account need help want to remove premium account
Composer
2171 Views
2 replies
0 likes
Help! when I tried to log in today i had lost all my playlists AND my PREMIUM ACCOUNT. What happened?
Help! when I tried to log in today i had lost all my playlists AND my PREMIUM ACCOUNT. What happened?
Newbie
3255 Views
13 replies
0 likes
Hello,Here is my problem : most of the time I use spotify in offline mode on my mobile, and I have a lot of playlists synchronized offline. After a crash of the spotify app, or an update, or after nothing, some of my playlists get desynchronized, par...
Hello, Here is my problem : most of the time I use spotify in offline mode on my mobile, and I have a lot of playlists synchronized offline. After a crash of the spotify app, or an update, or afte...
Casual Listener
2197 Views
16 replies
2 likes
Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to cancel my account.
Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to c...
Music Fan
4305 Views
2 replies
1 likes
How can I get private session to turn on automatically? If it's possible at all...
How can I get private session to turn on automatically? If it's possible at all...
Newbie
102438 Views
52 replies
14 likes
So annoying - I can't stream unless I'm a Premium user. I'm premium on the dektop application but even after reinstalling Spotify on the iPhone 4S it still claims I'm not a Premium user. Help anyone?
So annoying - I can't stream unless I'm a Premium user. I'm premium on the dektop application but even after reinstalling Spotify on the iPhone 4S it still claims I'm not a Premium user. Hel...
Community Legend
3544 Views
31 replies
0 likes
I have seen that many people are having this problem recently. I have a spotify premium account. I log in with (lets just say for security purposes) x@mail.com normally. Somehow, my account has been split into 2 separate accounts: x@mail.com and just...
I have seen that many people are having this problem recently. I have a spotify premium account. I log in with (lets just say for security purposes) x@mail.com normally. Somehow, my ac...
Newbie
18946 Views
72 replies
0 likes
Hi There,I logged in, and for some reason my account was downgraded to normal, I'm normally on Premium, and that's what I pay for. So when I logged in, I went and upgraded again, thinking maybe my billing details were wrong? When I re-upgraded all my...
Hi There, I logged in, and for some reason my account was downgraded to normal, I'm normally on Premium, and that's what I pay for. So when I logged in, I went and upgraded again, thinkin...
Newbie
19154 Views
91 replies
5 likes
Here's what's happening:1) In spotify, I go to Help > My Account.2) A browser (Chrome) opens and takes me to this website, logged in and everything.3) I click 'Manage subscriptions and payment'4) I click 'View your options'5) I click 'Click here to c...
Here's what's happening: 1) In spotify, I go to Help > My Account. 2) A browser (Chrome) opens and takes me to this website, logged in and everything. 3) I click 'Manage subscriptions and payme...
Newbie
2612 Views
11 replies
0 likes
So I had been trying to cancel my premium account (as a facebook user) and it took me literally three days to get it to work. Anybody else have this problem? I'm mainly posting this in hopes that Spotify will fix the problem of the password verifcati...
So I had been trying to cancel my premium account (as a facebook user) and it took me literally three days to get it to work. Anybody else have this problem? I'm mainly posting this in hopes that Spo...
Casual Listener
1028 Views
7 replies
0 likes
Hello, Last month I got a new credit card number and due to this I have got problems with the payment of my premium account. Spotify does not work because this month my account is not converted to a premium account. I entered my new numbers from my n...
Hello, Last month I got a new credit card number and due to this I have got problems with the payment of my premium account. Spotify does not work because this month my account is not conver...
Spotify
3953 Views
11 replies
0 likes
