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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9899 Views
  • 3 replies
  • 9 likes
  • Security
  • 9899 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493311 Views
  • 981 replies
  • 111 likes
  • Account
  • 493311 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213872 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213872 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122635 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122635 Views
  • 72 replies
  • 12 likes

Being charged for spotify, but unknown login credentials?

Hello all!So, on my credit card statement I am being charged by spotify. I've never used the account. Tried to use the "forgot login" method, inputting ALL of my emails that have ever existed, none are coming back with an account. How do I find out w...

  • Newbie
  • Hello all! So, on my credit card statement I am being charged by spotify. I've never used the account. Tried to use the "forgot login" method, inputting ALL of my emails that have ever existed, none...
  • osornios
  • Spotify Star
  • 1274 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 1274 Views
  • 1 replies
  • 0 likes

My Facebook was hacked and my spotify name got changed. How do I change it back?

My Facebook was hacked and my spotify name got changed. How do I change it back? I got back into my facebook and have solved that problem, but my spotify name was never changed back to my name. Thanks for the help!

  • Newbie
  • My Facebook was hacked and my spotify name got changed.  How do I change it back?   I got back into my facebook and have solved that problem, but my spotify name was never changed back to...
  • osornios
  • Spotify Star
  • 1011 Views
  • 1 replies
  • 0 likes
  • 1011 Views
  • 1 replies
  • 0 likes

No puedo escucar muscia

tengo un problema, al darle play a una cancion no me la carga, me manda un error en consola, ademas se quedo la ultima cancion que repoduci, tambine al darle next o previous sale el mismo error, y al cargar spotify aparece un error.Estos son los erro...

  • Newbie
  • tengo un problema, al darle play a una cancion no me la carga, me manda un error en consola, ademas se quedo la ultima cancion que repoduci, tambine al darle next o previous sale el mismo error, y al...
  • osornios
  • Spotify Star
  • 1042 Views
  • 1 replies
  • 0 likes
  • 1042 Views
  • 1 replies
  • 0 likes

Cuenta dada de baja vinculada a Facebook

Buen dia! Genere una cuenta Spotify, la cuenta clave de mi cuenta de Facebook, la ultima cuenta de Spotify, la cuenta de menos y otra que usa mi cuenta y mi cuenta de Facebook esta cuenta nueva de Spotify pero me indica que ya se usa en otra cuenta ,...

  • Newbie
  • Buen dia!  Genere una cuenta Spotify, la cuenta clave de mi cuenta de Facebook, la ultima cuenta de Spotify, la cuenta de menos y otra que usa mi cuenta y mi cuenta de Facebook esta cuenta ...
  • osornios
  • Spotify Star
  • 1018 Views
  • 1 replies
  • 0 likes
  • 1018 Views
  • 1 replies
  • 0 likes

Doble Cobro

Hola. El dia de hoy pase de Free a Family pero me realizaron doble cobro. Quiero saber porque y en caso de haber un error buscar mi reembolso.

  • Newbie
  • Hola. El dia de hoy pase de Free a Family pero me realizaron doble cobro. Quiero saber porque y en caso de haber un error buscar mi reembolso.
  • osornios
  • Spotify Star
  • 875 Views
  • 1 replies
  • 0 likes
  • 875 Views
  • 1 replies
  • 0 likes

Reintentar pago

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueComo puedo hacer que vuelvan a intentar pasar el pago de la suscripción de mi tarjeta? antes ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Como pu...
  • osornios
  • Spotify Star
  • 6345 Views
  • 1 replies
  • 0 likes
  • Account
  • 6345 Views
  • 1 replies
  • 0 likes

My Spotify switches music by itself

wth this hs persisted MONTHS now. As soon as I play music the app switches to “listen on the web” and then a TOTALLY strange Music that I would NEVER listen to comes on. Like my account is hacked or something. As a result my music history is complete...

  • Newbie
  • wth this hs persisted MONTHS now. As soon as I play music the app switches to “listen on the web” and then a TOTALLY strange Music that I would NEVER listen to comes on. Like my account is hacked or ...
  • Jose_M
  • Spotify Star
  • 947 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 947 Views
  • 1 replies
  • 0 likes

Stopped working when I traveled to another province

Hi I went to another province and now my Spotify stopped working. It keeps logging me out when I try to log in. I just went from Alberta to BC. Is it because it's a different region?

  • Newbie
  • Hi I went to another province and now my Spotify stopped working. It keeps logging me out when I try to log in. I just went from Alberta to BC. Is it because it's a different region? 
  • Jᴀᴄᴋ
  • Roadie
  • 938 Views
  • 1 replies
  • 0 likes
  • 938 Views
  • 1 replies
  • 0 likes

Can't Login on Android or Mac Apps

PlanPremiumCountryNew Zealand DevicesSamsung Galaxy S7MacBook Pro (13-inch, 2017)Operating SystemsAndroid 8.0.0Mojave 10.14.6 My Question or IssueLast week, I started getting an error on my Mac desktop Spotify app saying I was offline although my wif...

  • Casual Listener
  • Plan Premium Country New Zealand   Devices Samsung Galaxy S7 MacBook Pro (13-inch, 2017) Operating Systems Android 8.0.0 Mojave 10.14.6   My Question or Issue Last we...
  • Luan
  • Spotify Star
  • 2066 Views
  • 3 replies
  • 0 likes
  • Login
  • 2066 Views
  • 3 replies
  • 0 likes

Unable to share music to Instagram Story

PlanPremiumCountryUnited KingdomDeviceiPhone XS MaxOperating SystemiOS 13.1.1 My Question or IssueI recently changed my region on my account from the U.S. to the U.K. in order to qualify for the Premium Student Discount. Immediately after, I tried to...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone XS Max Operating System iOS 13.1.1   My Question or Issue I recently changed my region on my account from the U.S. to the U.K. in orde...
  • Emilia_8
  • Community Legend
  • 1098 Views
  • 1 replies
  • 0 likes
  • Account
  • 1098 Views
  • 1 replies
  • 0 likes

My lifetime top artist is incorrect

I havent listened to my lifetime top artist in months and for some reason its still there even though ive listened to another artist probably hours more but its still only my 3rd top artist and it wont move

  • Casual Listener
  • I havent listened to my lifetime top artist in months and for some reason its still there even though ive listened to another artist probably hours more but its still only my 3rd top artist and it wo...
  • Emilia_8
  • Community Legend
  • 2101 Views
  • 2 replies
  • 0 likes
  • Premium
  • 2101 Views
  • 2 replies
  • 0 likes

Serious Account Issues

PlanPremiumCountryAustraliaDeviceiPhone 6SOperating SystemLatest iOS My Question or IssueI once registered Spotify via Facebook. Now I've got a Spotify account that took it's identification email address from Facebook. This email address is my main e...

  • Visitor
  • Plan Premium Country Australia Device iPhone 6S Operating System Latest iOS   My Question or Issue I once registered Spotify via Facebook. Now I've got a Spotify account that took it's...
  • Rene01
  • Community Legend
  • 642 Views
  • 1 replies
  • 0 likes
  • Account
  • 642 Views
  • 1 replies
  • 0 likes

How could I make spotify automatically update my Facebook profile picture?

PlanFree DeviceWindows 10 Desktop My Question or IssueI have a Facebook linked account, and I have changed my profile picture manually once in the past. But I realised that I couldn't find a way to make Spotify automatically update my Facebook profil...

  • Newbie
  •   Plan Free   Device Windows 10 Desktop   My Question or Issue I have a Facebook linked account, and I have changed my profile picture manually once in the past. But I realised...
  • Rene01
  • Community Legend
  • 1017 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 1017 Views
  • 1 replies
  • 0 likes

Solved!! Problem: Can't change Profile Picture

Hello! tldr;"Change" Button doesn't pop up in Windows Desktop Application on new Account. I've created a new Account, so that I can disconnect my Spotify Account from my Facebook account for good (It used to display Numbers at my name, I got annoyed ...

  • Visitor
  • Hello!   tldr; "Change" Button doesn't pop up in Windows Desktop Application on new Account.     I've created a new Account, so that I can disconnect my Spotify Account from my F...
  • eltoch
  • Composer
  • 3103 Views
  • 1 replies
  • 0 likes
  • 3103 Views
  • 1 replies
  • 0 likes

Solved!! can't log in using facebook on the app, but I can on the web

PlanFreeCountryNetherlandsDeviceHP elitebookOperating SystemWindows 10 My Question or IssueI tried logging in with facebook on the app, but it says my password is wrong, however when I log in on the webpage using facebook, it does work. I already tri...

  • Casual Listener
  • Plan Free Country Netherlands Device HP elitebook Operating System Windows 10   My Question or Issue I tried logging in with facebook on the app, but it says my password is wrong, howe...
  • Jose_M
  • Spotify Star
  • 1773 Views
  • 5 replies
  • 0 likes
  • Login
  • 1773 Views
  • 5 replies
  • 0 likes

Facebook & Spotify

PlanFreeCountryTurkeyDeviceDesktopOperating SystemWindows 10 My Question or IssueHi guys, my Spotify is linked to my Facebook. I want to delink my accounts because I can't change my username and profile picture. Can you guys help me?

  • Casual Listener
  • Plan Free Country Turkey Device Desktop Operating System Windows 10   My Question or Issue Hi guys, my Spotify is linked to my Facebook. I want to delink my accounts because I can't ch...
  • Emilia_8
  • Community Legend
  • 1190 Views
  • 4 replies
  • 0 likes
  • Account
  • 1190 Views
  • 4 replies
  • 0 likes

Solved!! Cant login to Android app, despite being able to on browser, tried reinstalling and didnt work??

PlanFree, was going to buy Premium.CountryUSADeviceMoto X4Operating SystemAndroid 9 My Question or IssueI want to buy premium. But when I tried logging in over mobile, it keeps saying my password is incorrect. The email sent to my account for resetti...

  • Casual Listener
  •   Plan Free, was going to buy Premium. Country USA Device Moto X4 Operating System Android 9   My Question or Issue I want to buy premium. But when I tried logging in over mobile...
  • Rene01
  • Community Legend
  • 2049 Views
  • 9 replies
  • 0 likes
  • Account
    Login
  • 2049 Views
  • 9 replies
  • 0 likes

Facebook and Spotify

PlanPremiumCountryPolandMy Question or IssueHello, I've recently gotten Spotify. One day instead of clicking the Log-in button I accidentially pressed "continue using facebook" and it created another account for me. The question is: can I somehow rem...

  • Visitor
  • Plan Premium Country Poland My Question or Issue Hello, I've recently gotten Spotify. One day instead of clicking the Log-in button I accidentially pressed "continue using facebook" and it creat...
  • Emilia_8
  • Community Legend
  • 669 Views
  • 1 replies
  • 0 likes
  • Account
  • 669 Views
  • 1 replies
  • 0 likes

Random playlists show up in recently played.

PlanPremiumCountryNorwayDeviceAndroid/Dekstop PCOperating SystemWindows 10/ONEPLUS A6003_22_190911 My Question or IssueRecently I've had several playlists show up in recently played as well as added to my follow list, due to the lack of login history...

  • Visitor
  • Plan Premium Country Norway Device Android/Dekstop PC Operating System Windows 10/ONEPLUS A6003_22_190911   My Question or Issue Recently I've had several playlists show up in recently...
  • Emilia_8
  • Community Legend
  • 810 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 810 Views
  • 1 replies
  • 0 likes

Spotify won't let me delete my account!

I wanted to change my username because I made my account when I was young and stupid but Spotify does not have that option so I opted for deleting my account so I can start a new one with my old email. I searched up ways on how to delete a Spotify ac...

  • Visitor
  • I wanted to change my username because I made my account when I was young and stupid but Spotify does not have that option so I opted for deleting my account so I can start a new one with my old emai...
  • Jacob
  • Community Legend
  • 1517 Views
  • 4 replies
  • 0 likes
  • Account
  • 1517 Views
  • 4 replies
  • 0 likes