Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1827 Views
0 replies
8 likes
Security

1827 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Not applicable
448608 Views
970 replies
108 likes
Account

448608 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199608 Views
119 replies
116 likes
Account

1199608 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108696 Views
72 replies
11 likes
Account
Login
Premium

108696 Views
72 replies
11 likes

Multiple account

PlanPremiumCountryTurkey My Question or Issueİm paying for 2 accounts at the same time but im using only one how can i learn what is the second accounts username from payment information (which i learn from my bank ofc)A help would be appreciated.

yebozkus
Visitor
Plan Premium Country Turkey My Question or Issue İm paying for 2 accounts at the same time but im using only one how can i learn what is the second accounts username from payment...
2019-07-20 3:45:02 PM
2019-07-20 7:23:19 PM
Billy-J
Spotify Star
295 Views
1 replies
0 likes
Account
Premium

295 Views
1 replies
0 likes

How to change the name?

Hi! I have a family account and it works just fine! But i would like to change my name (not username), the one you can see in the bottom left of the page when you open the web player. I looked everywhere, but i didn't found anything. Any suggestions?...

Walmiltur
Visitor
Hi! I have a family account and it works just fine! But i would like to change my name (not username), the one you can see in the bottom left of the page when you open the web player. I looked everyw...
2019-07-20 9:04:49 AM
2019-07-20 7:20:57 PM
Billy-J
Spotify Star
345 Views
1 replies
0 likes
Account
Login

345 Views
1 replies
0 likes

Acounts

PlanFamily PremiumCountryUkDeviceVernee mix 2 and iPhone 5Operating System_My Question or IssueI am using two phones, one is an iPhone 5 and the Spotify works perfectly. On the iPhone I have lots of songs downloaded in my Liked Songs, on my vernee al...

thethingandit
Visitor
Plan Family Premium Country Uk Device Vernee mix 2 and iPhone 5 Operating System _ My Question or Issue I am using two phones, one is an iPhone 5 and the Spotify works perfectly. On the iPho...
2019-07-20 9:07:24 AM
2019-07-20 7:17:33 PM
Billy-J
Spotify Star
389 Views
1 replies
0 likes
Account
Login
Premium
Subscription

389 Views
1 replies
0 likes

Hacked, then premium and all songs deleted

Its feeling like I'm in a frustrating loop. I got an email from Spotify this morning telling me to change my password due to suspicious activity. I did. Then I tried to log back into my account (linked to my facebook also) and no matter what I change...

user-removed
Visitor
Its feeling like I'm in a frustrating loop. I got an email from Spotify this morning telling me to change my password due to suspicious activity. I did. Then I tried to log back into my account (link...
2019-07-19 7:00:35 PM
2019-07-19 7:04:58 PM
Brunelicia
Community Legend
587 Views
1 replies
0 likes
Account
Login
Premium
Security
Subscription

587 Views
1 replies
0 likes

Solved!! Spotify for $2 via playstation

PlanPremiumCountryNew Zealand DevicePlaystation Operating SystemPlaystation My Question or IssueUnder the spotify website under premium after clicking on playstation premiums for $2 and signing in and linking account I cabt sign up, why?

Duskfeline
Music Fan
Plan Premium Country New Zealand Device Playstation Operating System Playstation My Question or Issue Under the spotify website under premium after clicking on play...
2019-07-19 5:50:46 PM
2019-07-19 6:11:50 PM
badumtss
Composer
1203 Views
3 replies
0 likes
Premium

1203 Views
3 replies
0 likes

Artist's Page doesn't show

PlanPremiumCountryGermany Device(Macbook Pro mid 2015)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIt's not possible to access my Artist's Page "edition a Hörbücher"

hihuydo
Newbie
Plan Premium Country Germany Device (Macbook Pro mid 2015) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It's not possible to access my A...
2019-07-19 2:42:16 PM
2019-07-19 6:06:32 PM
Billy-J
Spotify Star
477 Views
1 replies
0 likes
Account

477 Views
1 replies
0 likes

Cannot log in, but can create new identical profile

First off all, why is there no way to contact Spotify directly? There is a jungle of back-and-forth rerouting links that leads to the same pages, just sad. I could not log into my account, nor reset the password, it said I did not have an account wit...

Daxt3r
Newbie
First off all, why is there no way to contact Spotify directly? There is a jungle of back-and-forth rerouting links that leads to the same pages, just sad. I could not log into my account, nor...
2018-02-10 2:43:39 AM
2019-07-19 6:01:48 PM
badumtss
Composer
793 Views
1 replies
0 likes

793 Views
1 replies
0 likes

Solved!! Songs suddenly not available (2019)

PlanPremiumCountryUKDeviceChrome web player, AndroidOperating SystemChromebook 14, Android Oreo My Question or Issue Lots of songs have suddenly become unavailable (greyed out) in the last two days - I know this is supposed to indicate when songs are...

misterquark
Regular
Plan Premium Country UK Device Chrome web player, Android Operating System Chromebook 14, Android Oreo My Question or Issue Lots of songs have suddenly become unavailable (gr...
2019-07-19 2:18:43 PM
2019-07-19 2:29:10 PM
misterquark
Regular
1752 Views
1 replies
0 likes
Premium

1752 Views
1 replies
0 likes

Solved!! How do I change my display name (not username)?

I recently signed up, and set my display name to my first name, not realizing this field would not be editable. I'd like to add my last name. I understand that my username is unchangeable, and is a random string - that's fine. I'm just looking to edi...

user-removed
Visitor
I recently signed up, and set my display name to my first name, not realizing this field would not be editable. I'd like to add my last name. I understand that my username is unchangeable, a...
2018-05-18 11:23:19 PM
2019-07-19 2:15:52 PM
em0owu0nwyobal4
Casual Listener
29786 Views
2 replies
2 likes

29786 Views
2 replies
2 likes

Solved!! Spotify on Vacation

Soon I'm going in vacation in spain and i know that you can only use Spotify abroad for 14 days i wanted to know if it was safe to when i get in Spain that i should go in my settings and just change the country of my account for the time I'm being an...

Akaru569
Casual Listener
Soon I'm going in vacation in spain and i know that you can only use Spotify abroad for 14 days i wanted to know if it was safe to when i get in Spain that i should go in my settings and just c...
2019-07-19 3:34:10 AM
2019-07-19 3:55:03 AM
Akaru569
Casual Listener
1055 Views
4 replies
0 likes
Account
Free
Login

1055 Views
4 replies
0 likes

Spotify Premium nicht in der Android App erkannt

Hi, auf meinem Android erkennt die App nicht, dass ich ein Premium Abo habe. Im Browser am PC hingegen funktioniert es. Habe neuinstalliert, mehrfach neu an und abgemeldet, Zahlungsstatus überprüft. Was kann ich tun?

olfosaurus
Music Fan
Hi, auf meinem Android erkennt die App nicht, dass ich ein Premium Abo habe. Im Browser am PC hingegen funktioniert es. Habe neuinstalliert, mehrfach neu an und abgemeldet, Zahlungs...
2019-07-17 11:17:57 PM
2019-07-18 11:29:31 PM
Luan
Spotify Star
1745 Views
3 replies
0 likes
Account
Premium

1745 Views
3 replies
0 likes

can't share playlist on my artist page

Can't copy a playlist I made on my personal page to my artist profile page. I copied the link from the playlist to the empty box below "artist playlists" on my artist profile page, but without any luck. The green "save" - button remains inactive. It ...

Wouter1975
Casual Listener
Can't copy a playlist I made on my personal page to my artist profile page. I copied the link from the playlist to the empty box below "artist playlists" on my artist profile page, but without any lu...
2019-07-16 11:39:04 AM
2019-07-18 11:28:08 PM
negativefdbck
Regular
1390 Views
9 replies
1 likes
Account
Free

1390 Views
9 replies
1 likes

Solved!! Upgraded and being charged twice

Hi,At the beginning of January I upgraded to family through my (only) Spotify account and paid the £14.99 by card now on continuous authority.I am still being charged £9.99 through my mobile phone company. They can’t help and stop the charge. Spoke t...

Cat37
Casual Listener
Hi, At the beginning of January I upgraded to family through my (only) Spotify account and paid the £14.99 by card now on continuous authority. I am still being charged £9.99 through my mobile phon...
2018-02-10 10:52:38 AM
2019-07-18 9:45:41 PM
ListenToGlobal
Composer
1296 Views
3 replies
0 likes

1296 Views
3 replies
0 likes

This account was created without my permission.

I came to create an account just to see what music is available. Turns out spotify made this account without my permission with my facebook account without my knowledge (which i dont use). It also used my email address. It's super creepy, and i would...

cyfinity
Visitor
I came to create an account just to see what music is available. Turns out spotify made this account without my permission with my facebook account without my knowledge (which i dont use). It also us...
2019-07-18 7:30:52 AM
2019-07-18 3:58:30 PM
Luan
Spotify Star
1143 Views
1 replies
0 likes
Account
Login
Other
Security

1143 Views
1 replies
0 likes

Superuser Contribution Someone's been using my account

Last week I noticed on my Last.fm page that some weird songs had been listened to, and being that I have both accounts sync'd up . It seemed rather weird so I changed passwords and nothign happened for like a week... untill today. In the morning I sa...

jerobussio
Regular
Last week I noticed on my Last.fm page that some weird songs had been listened to, and being that I have both accounts sync'd up . It seemed rather weird so I changed passwords and nothign happened f...
2019-06-05 4:37:43 AM
2019-07-18 3:21:12 PM
Tommy_gun23
Casual Listener
1395 Views
10 replies
1 likes
Account
Security
Subscription

1395 Views
10 replies
1 likes

LOST EVERYTHING NEW ACCOUNT

PlanPREMIUMDEVICE Iphone, TV, Playstation Hi all,i've a big problem to solve, i've use in the last month a premium account throgh a card bought at mediamarkt (the card that gives you 6month of premium).Today i've create a new account with the same em...

user-removed
Visitor
Plan PREMIUM DEVICE Iphone, TV, Playstation Hi all, i've a big problem to solve, i've use in the last month a premium account throgh a card bought at mediamarkt (the card that give...
2019-07-18 12:44:01 PM
2019-07-18 3:11:55 PM
Billy-J
Spotify Star
648 Views
1 replies
0 likes
Account
Other
Premium
Subscription

648 Views
1 replies
0 likes

Unable to Delete my Account?

PlanWas premium, now freeCountrycanadaDevicelaptop (unsure what kind)Operating Systemwindows 10My Question or IssueSo ive been trying to delete my account for about an hour now, I'm not leaving for good just looking to make a new one. Ive been throug...

user-removed
Visitor
Plan Was premium, now free Country canada Device laptop (unsure what kind) Operating System windows 10 My Question or Issue So ive been trying to delete my account for about an hour ...
2019-07-18 2:33:45 AM
2019-07-18 10:09:40 AM
Jose_M
Spotify Star
767 Views
1 replies
0 likes
Account

767 Views
1 replies
0 likes

Superuser Contribution Entered Incorrect Address Setting Up Family Plan

Hi all, I just upgraded to a family account, and as I hit enter I realised I had put the wrong house number in the address used to confirm we live in the same place (380 instead of 308).Under 'Account Settings' I only see my postcode. How can I chang...

phil25uk
Newbie
Hi all, I just upgraded to a family account, and as I hit enter I realised I had put the wrong house number in the address used to confirm we live in the same place (380 instead of 308). ...
2016-09-03 10:00:02 AM
2019-07-18 9:35:36 AM
muratakkuyu
Casual Listener
1803 Views
3 replies
0 likes

1803 Views
3 replies
0 likes

Delete an Account I no longer have access to.

I have an account that I used to use but I changed to a new account with a new email and started using premium. I no longer can access the email of the old account so how do I go about deleting it? ThanksAbbey

abbarisbest
Casual Listener
I have an account that I used to use but I changed to a new account with a new email and started using premium. I no longer can access the email of the old account so how do I go about deleting it? ...
2019-07-18 2:30:10 AM
2019-07-18 4:11:14 AM
Billy-J
Spotify Star
658 Views
1 replies
0 likes
Account
Free
Login

658 Views
1 replies
0 likes

Solved!! Playlists are missing

PlanPremiumCountrySwedenDevicePC, iPhone 7 Operating SystemWindows 10 My Question or IssueWhen I opened Spotify today on my computer I saw that most of my playlists were missing. Some playlists that earlier were sorted into folders are now placed in ...

liquidham
Casual Listener
Plan Premium Country Sweden Device PC, iPhone 7 Operating System Windows 10 My Question or Issue When I opened Spotify today on my computer I saw that most of my playlists were...
2019-07-17 11:13:30 AM
2019-07-17 3:50:37 PM
ListenToGlobal
Composer
1021 Views
2 replies
0 likes
Account

1021 Views
2 replies
0 likes

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