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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8984 Views
  • 1 replies
  • 9 likes
  • Security
  • 8984 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481010 Views
  • 979 replies
  • 111 likes
  • Account
  • 481010 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210648 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210648 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120733 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120733 Views
  • 72 replies
  • 12 likes

spotify is SCAM

Thanks i must block credit credit card because you charged me for 80euros for nothing i don't have active subscription and i can't delete my credit card number. **bleep** you, you **bleep**ing thiefs

  • Visitor
  • Thanks i must block credit credit card because you charged me for 80euros for nothing i don't have active subscription and i can't delete my credit card number.   **bleep** you, you **bleep**i...
  • Billy-J
  • Spotify Star
  • 403 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account for groups

I would like to subscribe to a premium account for a group of colleagues in my company.how can i subscribe for 1 account and make all my colleagues enjoying it under the same account?The idea is to act like the Family account but for more than 5 peop...

  • Newbie
  • I would like to subscribe to a premium account for a group of colleagues in my company. how can i subscribe for 1 account and make all my colleagues enjoying it under the same account? The ide...
  • Booplesnoot
  • Casual Listener
  • 4156 Views
  • 6 replies
  • 1 likes
  • Premium
  • 4156 Views
  • 6 replies
  • 1 likes

Facebook to new spotify account

PlanPremiumCountrySlovakiaOperating System(iOS 10, Windows 10 My Question or IssueHi, i just want to ask how to connect my FB to new Spotify account. FB acc was connected to my old account but i already permanently deleted it and unconnected FB but i...

  • Casual Listener
  •   Plan Premium Country Slovakia Operating System (iOS 10, Windows 10   My Question or Issue Hi, i just want to ask how to connect my FB to new Spotify account. FB acc was connected...
  • bohdxx
  • Casual Listener
  • 453 Views
  • 1 replies
  • 0 likes
  • Account
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium access

I have signed up to spotify premium for families and tried to add 3 additional users at the same address via the iphone app. However what ever I did, now only 1 person can access Spotify premium at any one time and when one accesses it they knock the...

  • Casual Listener
  • I have signed up to spotify premium for families and tried to add 3 additional users at the same address via the iphone app. However what ever I did, now only 1 person can access Spotify premium at a...
  • Petya
  • Community Legend
  • 581 Views
  • 5 replies
  • 0 likes
  • 581 Views
  • 5 replies
  • 0 likes

Superuser Contribution Help with Spotify Family Plan playing on home Sonos and elsewhere

PlanFamilyCountry USA DeviceSonos + Alexa at home, Samsung GS9, Work/Windows ComputerI am having trouble with the Spotify family plan. My wife and I both have an account within the family plan, I listen to Spotify at work on my desktop as well as my ...

  • Newbie
  •   Plan Family Country USA   Device Sonos + Alexa at home, Samsung GS9, Work/Windows Computer I am having trouble with the Spotify family plan. My wife and I both have an account with...
  • Petya
  • Community Legend
  • 1831 Views
  • 2 replies
  • 0 likes
  • Account
    Unlimited
  • 1831 Views
  • 2 replies
  • 0 likes

Solved!! Two accounts, supposed to be one account. 2 charges!

Hello Spotify, Please help I thought I was switching my spotify premium to spotify premium family and I guess I used different usernames and now I have been charged twice for both plans! Please help, can you integrate both accounts and cancel my spot...

  • Visitor
  • Hello Spotify,   Please help I thought I was switching my spotify premium to spotify  premium family and I guess I used different usernames and now I have been charged twice for both plan...
  • Brunelicia
  • Community Legend
  • 819 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 819 Views
  • 1 replies
  • 1 likes

how to deactivate hulu

How do I deactivate hulu from my spotify premium student account.   

  • Visitor
  • How do I deactivate hulu from my spotify premium student account.     
  • Billy-J
  • Spotify Star
  • 1467 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change account administrator

My son had a premium account that we were paying for. We recently decided to upgrade his account to a family premium account so we could all use the service. My son is now the administrator of the family account and I would like to make my account th...

  • Newbie
  • My son had a premium account that we were paying for. We recently decided to upgrade his account to a family premium account so we could all use the service. My son is now the administrator of t...
  • 8y79jtkyaqoncgx
  • Visitor
  • 1606 Views
  • 4 replies
  • 1 likes
  • 1606 Views
  • 4 replies
  • 1 likes

See Followers

So, I'm new artist on Spotify. I can see whoever follow me on my personal account but I can't see my band followers. Any idea?

  • Visitor
  • So, I'm new artist on Spotify. I can see whoever follow me on my personal account but I can't see my band followers. Any idea?
  • OneByBoo
  • Roadie
  • 977 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 977 Views
  • 1 replies
  • 1 likes

i can't link my facebook account

PlanPremiumCountryTurkey Device(Mi A1, )Operating System(Android Oreo, Windows 10) My Question or IssueI unlinked my facebook account from my spotify account. And I cant link it again. I logged in with facebook but my username still shows a series of...

  • Casual Listener
  • Plan Premium Country Turkey   Device (Mi A1, ) Operating System (Android Oreo, Windows 10)   My Question or Issue I unlinked my facebook account from my spotify account. And...
  • Loxer
  • Community Legend
  • 712 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 712 Views
  • 5 replies
  • 0 likes

Solved!! Suddenly logged out and forgot password and e-mail password

PlanPremiumCountryNetherlands DeviceiPhone 5 and Macbook Pro 2015Operating SystemiOS My Question or IssueToday I was suddenly logged out of Spotify on all my devices (a different account from which I am now posting). I tried all of my passwords but n...

  • Casual Listener
  • Plan Premium Country Netherlands   Device iPhone 5 and Macbook Pro 2015 Operating System iOS   My Question or Issue Today I was suddenly logged out of Spotify on all my devices (...
  • charlotte_1986
  • Visitor
  • 4484 Views
  • 5 replies
  • 1 likes
  • Account
    Login
  • 4484 Views
  • 5 replies
  • 1 likes

Solved!! Why did my account name change?

PlanPremiumCountryUSDeviceiPhone/ChromebookOperating SystemiOS/Chrome OS My Question or IssueWhy did my username change? It used to show my full name, and now it shows my common username, but it's still attached through Facebook. What happened?

  • Regular
  • Plan Premium Country US Device iPhone/Chromebook Operating System iOS/Chrome OS   My Question or Issue Why did my username change? It used to show my full name, and now it shows my com...
  • Luan
  • Spotify Star
  • 1235 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1235 Views
  • 3 replies
  • 0 likes

Premium family plan

So I get an email to confirm my address, Ok so click on it and it goes to my premium family page, I don't have an address anywhere that I can find to confirm. So now what ?? Wife and 2 sons on the plan going to get the same email and not going to be ...

  • Music Fan
  • So I get an email to confirm my address, Ok so click on it and it goes to my premium family page, I don't have an address anywhere that I can find to confirm. So now what ?? Wife and 2 sons on the pl...
  • fred2bdr
  • Visitor
  • 2187 Views
  • 6 replies
  • 0 likes
  • Premium
  • 2187 Views
  • 6 replies
  • 0 likes

Account Problem

PlanPremiumCountryUSADeviceiPhone 7+, PS4, HP My Question or IssueI can’t seem to find the activation button for Hulu and I have done everything to find it. At first my email was changed at 3am while I was asleep so when I got the email I have change...

  • Visitor
  • Plan Premium Country USA Device iPhone 7+, PS4, HP   My Question or Issue I can’t seem to find the activation button for Hulu and I have done everything to find it. At first my email was...
  • Jose_M
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 388 Views
  • 1 replies
  • 0 likes

cannot remove hacker from account

PlanPremiumCountryUSDevicePixel/android My Question or IssueMy spotify premium account was somehow hacked into about 3 weeks ago and this person keeps cutting off my music and overflowing it with all their own. My spotify account was created using my...

  • Newbie
  •   Plan Premium Country US Device Pixel/android   My Question or Issue My spotify premium account was somehow hacked into about 3 weeks ago and this person keeps cutting off my musi...
  • Billy-J
  • Spotify Star
  • 6485 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 6485 Views
  • 4 replies
  • 0 likes

Unprofessional moderator

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Community Legend
  • 506 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 506 Views
  • 2 replies
  • 0 likes

Failed to connect your spotify account to discord

PlanFreeCountryCanadaDeviceAcer AspireOperating SystemWindows 10 My Question or IssueI had Spotify connected to Discord but it wasn't displaying what music I was playing, so I disconnected them and then tried to reconnect. Now I keep getting the mess...

  • Casual Listener
  • Plan Free Country Canada Device Acer Aspire Operating System Windows 10   My Question or Issue I had Spotify connected to Discord but it wasn't displaying what music I was playing, so ...
  • Rene01
  • Community Legend
  • 22613 Views
  • 13 replies
  • 8 likes
  • Other
  • 22613 Views
  • 13 replies
  • 8 likes

2 questions: Out of country registration, and Username change

Plan: trying to go premiumFree/PremiumCountry: USA but stationed in Japan Device Samsung Galaxy 10Operating System Windows 10 My Question or Issue1. I read that to have my username changed I had to contact "help" and have my email and likes/follows e...

  • Visitor
  • Plan: trying to go premium Free/Premium Country: USA but stationed in Japan   Device Samsung Galaxy 10 Operating System Windows 10   My Question or Issue 1. I read that to...
  • Luan
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
  • 400 Views
  • 1 replies
  • 0 likes

Solved!! how to combine my artist accounts into one

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello!How can I to combine my artist accounts into one? In spotify under my artists nickname ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello! ...
  • Luan
  • Spotify Star
  • 1837 Views
  • 1 replies
  • 0 likes
  • Account
  • 1837 Views
  • 1 replies
  • 0 likes

Solved!! Linking 2 email addresses to a single account

PremiumUS Hello, I have an old spotify that used my facebook account but signed up for the 3 month trial of premium using my verified email address account that is not linked. Is there any way to quickly import all my songs + playlists from the old a...

  • Visitor
  • Premium US   Hello, I have an old spotify that used my facebook account but signed up for the 3 month trial of premium using my verified email address account that is not linked. Is there any...
  • Luan
  • Spotify Star
  • 1820 Views
  • 1 replies
  • 0 likes
  • Account
  • 1820 Views
  • 1 replies
  • 0 likes