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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413810 Views
  • 965 replies
  • 108 likes
  • Account
  • 413810 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180722 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180722 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101338 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101338 Views
  • 68 replies
  • 10 likes

One device is out of the Spotify network

PlanPremiumCountryHungaryDeviceDesktop PCOperating SystemWin7 My Question or IssueI have (had) a Spotify network of 4 devices: a laptop with Kubuntu 18.10, a Xiaomi Redmi 4X, an Amazon Echo and a Win7 PC. However the win7 PC started to live a life on...

  • Casual Listener
  • Plan Premium Country Hungary Device Desktop PC Operating System Win7   My Question or Issue I have (had) a Spotify network of 4 devices: a laptop with Kubuntu 18.10, a Xiaomi Redmi 4X,...
  • JBayudz
  • Composer
  • 340 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to wipe my history?

I just realized someone had hacked into my account, since apparently a few months ago. Probably because I reused an old password (my mistake). I've now changed my password and used the "log out everywhere" button, so I assume I'll be safe from now on...

  • Visitor
  • I just realized someone had hacked into my account, since apparently a few months ago. Probably because I reused an old password (my mistake). I've now changed my password and used the "log out every...
  • Daisy
  • Spotify Legend
  • 630 Views
  • 1 replies
  • 0 likes
  • 630 Views
  • 1 replies
  • 0 likes

Superuser Contribution I pay double..

Hei. I have payed the Spotify Limited for a year. I paid whit paypall 990.-Nok 03.12.2017. And when I checked my account on Spotify , you still charge me 99 NOK each month .so I pay double . Can you fix it? See attachments . Regards Lise Lepsoy EMAIL...

  • Newbie
  • Hei. I have payed the Spotify Limited for  a year. I paid whit paypall 990.-Nok  03.12.2017. And when I checked my account on Spotify , you still charge me 99 NOK  each month .so I p...
  • Daisy
  • Spotify Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • 533 Views
  • 1 replies
  • 0 likes

I'm done with Spotify

PlanPremium (I just finished downloading all my music. Quitting in a few seconds.)CountryTurkeyDevice(Samsung Galaxy S8)Operating System(Android Pie) My Question or IssueI have over 20 **bleep** accounts and no matter how strong the password is, Face...

  • Casual Listener
  • Plan Premium (I just finished downloading all my music. Quitting in a few seconds.) Country Turkey Device (Samsung Galaxy S8) Operating System (Android Pie)   My Question or Issue I ha...
  • JBayudz
  • Composer
  • 830 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 830 Views
  • 6 replies
  • 0 likes

Solved!! Suddenly got kicked out of my account, can't log back in and emails aren't showing in my inbox

PlanPremiumCountryPolandDeviceDoesn't work anywhere My Question or IssueWhen I was listening to music I suddenly got logged off of my account (be1s), and can't log back in. Tried to reset password but emails aren't reaching my inbox. I'm very confuse...

  • Visitor
  • Plan Premium Country Poland Device Doesn't work anywhere   My Question or Issue When I was listening to music I suddenly got logged off of my account (be1s), and can't log back in. Tried...
  • user-removed
  • Not applicable
  • 15150 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 15150 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution I can't believe what I'm reading

So, I've been kicked out / logged out from the account that I've held for years, many years. My username: [snip - Community Moderator edit]My password: not accepted when trying to log inI no longer use the Facebook account or email from when I signed...

  • Visitor
  • So, I've been kicked out / logged out from the account that I've held for years, many years.   My username: [snip - Community Moderator edit] My password: not accepted when trying to log in...
  • Katerina
  • Spotify Legend
  • 1989 Views
  • 6 replies
  • 0 likes
  • Account
  • 1989 Views
  • 6 replies
  • 0 likes

Account Accidentally Deleted

My original account was deleted unexpectedly due to an expiration of th email account. Is there a way that those playlists can be accessed and saved on the new account? They were private so they do not show up when searched for.

  • Newbie
  • My original account was deleted unexpectedly due to an expiration of th email account. Is there a way that those playlists can be accessed and saved on the new account? They were private so they do n...
  • JBayudz
  • Composer
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Email address in Account Overview is not mine!!

The email address that is listed for my profile isn't my email address. I can still access my account as it linked with my Facebook but this is the only way I can log in as typing in my email and password doesn't work. I cannot change this email as w...

  • Casual Listener
  • The email address that is listed for my profile isn't my email address. I can still access my account as it linked with my Facebook but this is the only way I can log in as typing in my email and pas...
  • JBayudz
  • Composer
  • 690 Views
  • 3 replies
  • 0 likes
  • 690 Views
  • 3 replies
  • 0 likes

Solved!! Spotify randomly starts playing music from a Web Device without control

PlanPremium for FamilyCountryItalyDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or IssueThe problem is not related to the device or platform used, it happens independently.Spotify randomly starts to play a song that I don't know. I can...

  • Casual Listener
  • Plan Premium for Family Country Italy Device Samsung Galaxy 8 Operating System Windows 10   My Question or Issue The problem is not related to the device or platform used, it happens i...
  • JBayudz
  • Composer
  • 1150 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1150 Views
  • 5 replies
  • 0 likes

Account lost after password reset

PlanFreeCountryIndiaDeviceHP PavilionOperating SystemUbuntu 16.04 My Question or IssueI made my spotify account about a year ago (using VPN). Recently I reinstalled my OS and lost all my saved logins. When I tried resetting my password today using th...

  • Newbie
  • Plan Free Country India Device HP Pavilion Operating System Ubuntu 16.04   My Question or Issue I made my spotify account about a year ago (using VPN). Recently I reinstalled my OS a...
  • JBayudz
  • Composer
  • 499 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 499 Views
  • 1 replies
  • 0 likes

I cannot login to Spotify -please help

I use spotify on my laptop - a Lenovo Yoga 720 and my phone a Samsung S9+I am using spotify in Ireland. I cannot open my Spotify account. I had to open a new Spotify account under a new name with a new email address to be able to post in this forum t...

  • Newbie
  • I use spotify on my laptop - a Lenovo Yoga 720 and my phone a Samsung S9+ I am using spotify in Ireland.   I cannot open my Spotify account. I had to open a new Spotify account under a new na...
  • JBayudz
  • Composer
  • 431 Views
  • 1 replies
  • 0 likes
  • Account
  • 431 Views
  • 1 replies
  • 0 likes

Error Page on Cancel

Premium plan, using desktop, firefox, Imac.Go to manage plan > change or cancelReceive this error page. Same error page when trying on mobile. I even get an error just trying to post about the error. Oof. Seriously I've filled out like 20 captchas at...

Screen Shot 2019-05-27 at 8.33.04 AM.png Screen Shot 2019-05-27 at 8.45.57 AM.png
  • Newbie
  • Premium plan, using desktop, firefox, Imac. Go to manage plan > change or cancel Receive this error page. Same error page when trying on mobile.   I even get an error just tryin...
  • Billy-J
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 410 Views
  • 1 replies
  • 0 likes

Account has Thrown me out - can't log back in

My account has thrown me out and asked me to log back in. When I put in my log in details (which I know are 100% correct) it doesn't accept my log in and says there is no account that matches that username and password. Therefore, I tried to reset my...

  • Visitor
  • My account has thrown me out and asked me to log back in. When I put in my log in details (which I know are 100% correct) it doesn't accept my log in and says there is no account that matches that us...
  • JBayudz
  • Composer
  • 446 Views
  • 1 replies
  • 0 likes
  • Login
  • 446 Views
  • 1 replies
  • 0 likes

Lost access to email, now can't close account

PlanFamily Premium AccountCountryNew Zealand DevicePCOperating SystemWindows 10 My Question or IssueI have lost access to my email address following it being hacked. And I believe my spotify account was hacked aswell through that email address and th...

  • Newbie
  • Plan Family Premium Account Country New Zealand   Device PC Operating System Windows 10   My Question or Issue I have lost access to my email address following it being hacked. A...
  • OneByBoo
  • Roadie
  • 658 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 658 Views
  • 1 replies
  • 0 likes

Facebook deleted my premium account

Facebook deleted my account out of nowhere and my Premium Spotify account is still active, but I can't recover an E-mail, because it isn't attached to one (i only have access to it through my phone app), but I am still being charged monthly though my...

  • Visitor
  • Facebook deleted my account out of nowhere and my Premium Spotify account is still active, but I can't recover an E-mail, because it isn't attached to one (i only have access to it through my phone a...
  • JBayudz
  • Composer
  • 551 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 551 Views
  • 7 replies
  • 0 likes

Solved!! Username not associated with Spotify Account (false)

PlanFreeCountryScotlandDevicePCOperating SystemWindows 10 My Question or Issue Hi, I tried logging onto my account (username "gorun") recently but couldn't. Assuming I'd just forgotten my password I tried to reset it but upon trying I was told my acc...

  • Visitor
  •   Plan Free Country Scotland Device PC Operating System Windows 10   My Question or Issue   Hi, I tried logging onto my account (username "gorun") recently but couldn't. As...
  • user-removed
  • Not applicable
  • 865 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 865 Views
  • 6 replies
  • 0 likes

Spotify logged me out and I can’t get back in

I’ve been using Spotify for a few years now and never had any problems up until recently.So on Thursday I had opened the Spotify app on my Samsung phone and noticed I had been logged out which I thought was weird because it’s never happened before, t...

  • Newbie
  • I’ve been using Spotify for a few years now and never had any problems up until recently. So on Thursday I had opened the Spotify app on my Samsung phone and noticed I had been logged out which I th...
  • JBayudz
  • Composer
  • 5927 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 5927 Views
  • 1 replies
  • 0 likes

Can't Log Into My Premium Family Account

I'm on the verge of a complete mental breakdown. I've had spotify premium for about 5 or so years and over a year ago, I merged my account with my parent's family account (yes, I do reside at the same address as them). Last night I was listening to m...

  • Newbie
  • I'm on the verge of a complete mental breakdown. I've had spotify premium for about 5 or so years and over a year ago, I merged my account with my parent's family account (yes, I do reside at the sam...
  • JBayudz
  • Composer
  • 340 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 340 Views
  • 1 replies
  • 0 likes

Solved!! Someone else connected a device to my account and I can't do anything about it

Looks like my account got compromised and someone connected a device to my account. It seems to be a console since forcing the logout of everywhere doesn't work. I changed my password instantly. I did send a support ticket but I heard this problem ca...

  • Casual Listener
  • Looks like my account got compromised and someone connected a device to my account. It seems to be a console since forcing the logout of everywhere doesn't work. I changed my password instantly. &nb...
  • Luan
  • Spotify Star
  • 2794 Views
  • 3 replies
  • 1 likes
  • Account
    Security
  • 2794 Views
  • 3 replies
  • 1 likes

Solved!! The wrong artists are featured on my songs

I have three features on my latest album, but two of the features on spotify link to the wrong artist page. Is there any way i can fix this?

  • Newbie
  • I have three features on my latest album, but two of the features on spotify link to the wrong artist page. Is there any way i can fix this?
  • Luan
  • Spotify Star
  • 1429 Views
  • 1 replies
  • 0 likes
  • Other
  • 1429 Views
  • 1 replies
  • 0 likes