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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 266940 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 266940 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13093 Views
  • 6 replies
  • 11 likes
  • Security
  • 13093 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530266 Views
  • 989 replies
  • 113 likes
  • Account
  • 530266 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128266 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128266 Views
  • 74 replies
  • 12 likes

Solved!! Change Payment from Credit Card to Carrier Billing

PlanPremium FamilyCountryIndonesia DeviceiPhone 8, Huawei Mate 20, Ipad Mini 2 Operating Systemall My Question or Issue Hi, i planning to change my payment from visa to phone for Soptify family, but it seems i dont see the payment method except credi...

  • Casual Listener
  • Plan Premium Family Country Indonesia   Device iPhone 8, Huawei Mate 20, Ipad Mini 2   Operating System all   My Question or Issue   Hi,   i planning to change...
  • Rotiabon
  • Casual Listener
  • 1874 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1874 Views
  • 2 replies
  • 0 likes

My Playlists have vanished

PlanPremiumCountryUSADeviceDell PCOperating SystemWindows 10 My Question or IssueMy Playlists are all missing from Spotify Web Player. I can still see them on my iOS app, but they are just gone from the web. As far as I know there's no duplicate acco...

  • Visitor
  •   Plan Premium Country USA Device Dell PC Operating System Windows 10   My Question or Issue My Playlists are all missing from Spotify Web Player. I can still see them on my iOS ...
  • OneByBoo
  • Roadie
  • 488 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 488 Views
  • 1 replies
  • 0 likes

playlist radio - how does it choose tracks?

PlanPremiumCountryUK DeviceVariousOperating SystemVarious My Question or IssueHi Folks, Can I ask a question of you knowledgeable lot? Context is listening to friends' playlists, or more accurately their playlist radio stations... Exactly how does sp...

  • Casual Listener
  • Plan Premium Country UK   Device Various Operating System Various   My Question or Issue Hi Folks,   Can I ask a question of you knowledgeable lot?   Context is lis...
  • OneByBoo
  • Roadie
  • 739 Views
  • 1 replies
  • 0 likes
  • Other
  • 739 Views
  • 1 replies
  • 0 likes

Solved!! This Track is Not Available in Your Country.

HOW IS THIS FAIR? IF ONLY AMERICA CAN LISTEN, THATS NOT FAIR. EVERYBODY SHOULD BE ABLE TO LISTEN TO THE SONG. IM ANGRY. I HAVE SPOTIFY PREMIUM TOO.

  • Visitor
  • HOW IS THIS FAIR? IF ONLY AMERICA CAN LISTEN, THATS NOT FAIR.  EVERYBODY SHOULD BE ABLE TO LISTEN TO THE SONG. IM ANGRY. I HAVE SPOTIFY PREMIUM TOO.
  • Luan
  • Spotify Star
  • 1930 Views
  • 1 replies
  • 0 likes
  • Other
  • 1930 Views
  • 1 replies
  • 0 likes

Can't get my Google Home with my Premium account...

PlanPremiumCountry - US DeviceiPhone Xs Max My Question or Issue Hello Spotify Team, I submitted my account for the google home because I have a Premium account. The only problem with this is that the email address associated with my account seems to...

  • Newbie
  • Plan Premium Country - US   Device iPhone Xs Max     My Question or Issue   Hello Spotify Team,   I submitted my account for the google home because I have a Prem...
  • dademeo1
  • Visitor
  • 673 Views
  • 1 replies
  • 1 likes
  • Account
  • 673 Views
  • 1 replies
  • 1 likes

Can't Pay for Premium

I currently live in the US but I have a Canadian Debit card, I wanted to subscribe to Premium but It keeps on telling me to switch my region back to Canada, is there any way to avoid doing it since I want to get the Google Home Mini as well?

  • Visitor
  • I currently live in the US but I have a Canadian Debit card, I wanted to subscribe to Premium but It keeps on telling me to switch my region back to Canada, is there any way to avoid doing it since I...
  • Billy-J
  • Spotify Star
  • 467 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 467 Views
  • 1 replies
  • 0 likes

When I delete an account, will the email address also be deleted?

So I have two accounts: Account 1 has a correct username but the wrong email address.Account 2 has a cryptic username but the right email address. The question is: if I delete account 2 and with it the right email address, will the eamil address then...

  • Casual Listener
  • So I have two accounts:  Account 1 has a correct username but the wrong email address. Account 2 has a cryptic username but the right email address.   The question is: if I delete accou...
  • Emilia_8
  • Community Legend
  • 5089 Views
  • 1 replies
  • 0 likes
  • Account
  • 5089 Views
  • 1 replies
  • 0 likes

Hacked

Jessica arguetaiphone 11I signed into spotify to check account settings and my info was changed including gender, birthday and country. I also saw that there was another email address added that was not mine. All of my music has completly dissapeared...

  • Visitor
  • Jessica argueta iphone 11 I signed into spotify to check account settings and my info was changed including gender, birthday and country. I also saw that there was another email address added ...
  • Emilia_8
  • Community Legend
  • 754 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 754 Views
  • 1 replies
  • 0 likes

Land location addres for Family Plan

For the family plan and address is required however it will not allow me to put in my land location. Since i live on an acreage we do not have a house number, street or town we live in. How do I put in an address to be able to continue to use the fam...

  • Visitor
  • For the family plan and address is required however it will not allow me to put in my land location.  Since i live on an acreage we do not have a house number, street or town we live in.  H...
  • Billy-J
  • Spotify Star
  • 552 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 552 Views
  • 1 replies
  • 0 likes

PlayStations Logged into my Account

There are 20-something playstations and two xboxs logged into my account, but I don't even own a console. And I can't seem to log them out. I have changed my password twice in the last month already and I don't know how to get rid of them.

  • Casual Listener
  • There are 20-something playstations and two xboxs logged into my account, but I don't even own a console. And I can't seem to log them out. I have changed my password twice in the last month already ...
  • Luan
  • Spotify Star
  • 1497 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1497 Views
  • 3 replies
  • 0 likes

Don’t play again button Removed??!.

PlanPremiumCountryBrazil DeviceSamsung A20/ Desktop LinuxOperating SystemAndroid 9/ Kubuntu My Question or Issue My button was removed I think 1 week I ago. It's a expected behavior or is a bug? I liked the button to train the spotify about my music ...

  • Visitor
  • Plan Premium Country Brazil   Device Samsung A20/ Desktop Linux Operating System Android 9/ Kubuntu   My Question or Issue   My button was removed I think 1 week I ago. It'...
  • Emilia_8
  • Community Legend
  • 1175 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1175 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Page Not Found error when activating Hulu

PlanPremium with HuluCountryUSADeviceiPhone XR, Macbook late 2010 My Question or IssueI was successfully using Spotify Premuim with Hulu subscription for months. I got in back when it was being offered as a bundle for $12.99. Everything was fine. The...

  • Casual Listener
  • Plan Premium with Hulu Country USA Device iPhone XR, Macbook late 2010   My Question or Issue I was successfully using Spotify Premuim with Hulu subscription for months. I got in back wh...
  • arthur00
  • Casual Listener
  • 6460 Views
  • 5 replies
  • 2 likes
  • Login
    Premium
  • 6460 Views
  • 5 replies
  • 2 likes

Solved!! Uniting My Accounts

PlanPremiumCountryTurkeyMy Question or Issue Hello, I have 2 spotify accounts. One of them is newer and it is premium. Other one is older and free. I want to unite them. Because i want to use my older lists and data about my musical choices. So, how ...

  • Casual Listener
  • Plan Premium Country Turkey My Question or Issue   Hello,   I have 2 spotify accounts. One of them is newer and it is premium. Other one is older and free. I want to unite them. Bec...
  • OneByBoo
  • Roadie
  • 1473 Views
  • 3 replies
  • 0 likes
  • Account
  • 1473 Views
  • 3 replies
  • 0 likes

Moving releases to new aggregator

Hello!My band currenty have four releases on Spotify and we used an aggregator to get them there. But now we need to change aggregator which leads to my question... What do I do? Do I delete all releases via the old aggregator and add them again thro...

  • Newbie
  • Hello! My band currenty have four releases on Spotify and we used an aggregator to get them there. But now we need to change aggregator which leads to my question...   What do I do? Do I de...
  • brunocancino
  • Casual Listener
  • 2418 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 2418 Views
  • 2 replies
  • 0 likes

Podcast gets cut down to 5 minutes

PlanFreeCountrySwitzerland Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueI have uploaded my first Podcast through the tool "podcaster.de" and the first episode is 8,5 minutes long. When I upload it to Itunes ever...

  • Newbie
  •   Plan Free Country Switzerland   Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue I have uploaded my first Podcast through the too...
  • Luan
  • Spotify Star
  • 957 Views
  • 1 replies
  • 0 likes
  • Free
  • 957 Views
  • 1 replies
  • 0 likes

Unable to login with Facebook

PlanFreeCountry DeviceLenovo K53a48 (Lenovo K6 Phone)Operating SystemAndroid 7.0 My Question or IssueHi all,I know this is a common issue, but I can't seem to solve it.I am unable to login to Spotify via Facebook - and this is my only Spotify account...

  • Casual Listener
  • Plan Free Country   Device Lenovo K53a48 (Lenovo K6 Phone) Operating System Android 7.0    My Question or Issue Hi all, I know this is a common issue, but I can't seem to so...
  • DanielTham
  • Composer
  • 1972 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1972 Views
  • 4 replies
  • 0 likes

Superuser Contribution Nombre cuenta Spotify Vs nombre cuenta Facebook

Por favor, necesito ayuda. Me hice una cuenta sin usar facebook. En cada perfil, el nombre de usuario era distinto. Después vinculé esa cuenta con mi cuenta de facebook. Al tiempo, las desvinculé. Me encuentro con que en mi cuenta de spotify aparece ...

  • Newbie
  • Por favor, necesito ayuda.   Me hice una cuenta sin usar facebook. En cada perfil, el nombre de usuario era distinto. Después vinculé esa cuenta con mi cuenta de facebook. Al tiempo, las desvi...
  • Momfus
  • Regular
  • 1459 Views
  • 4 replies
  • 1 likes
  • 1459 Views
  • 4 replies
  • 1 likes

Superuser Contribution Error en nombre de usuario.

Hola. Tengo una cuenta en Spotify premium, y mi problema es el siguiente.Al intentar iniciar sesion tanto en PC como en telefono, al ingresar el nombre de usuario no me dejaba entrar. Pensando que la contrasena era el problema, la reestableci unas do...

  • Newbie
  • Hola. Tengo una cuenta en Spotify premium, y mi problema es el siguiente. Al intentar iniciar sesion tanto en PC como en telefono, al ingresar el nombre de usuario no me dejaba entrar. Pensando que ...
  • 12153954418
  • Casual Listener
  • 3885 Views
  • 4 replies
  • 1 likes
  • Account
  • 3885 Views
  • 4 replies
  • 1 likes

Recently played tracks.

PlanPremiumCountryNorwayDeviceiPhone XOperating System(iOS 10, Windows 10,etc.) My Question or IssueSo. When I open my spotify (from my iphone or my computer) I see some recently played tracks that I've never listened too. I've just changed my passwo...

  • Casual Listener
  • Plan Premium Country Norway Device iPhone X Operating System (iOS 10, Windows 10,etc.)   My Question or Issue So. When I open my spotify (from my iphone or my computer) I see some rece...
  • Jose_M
  • Spotify Star
  • 822 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 822 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por error tengo 2 cuentas

PlanPremiumCountryChileDeviceHuawei P9Operating SystemAndroid My Question or IssueTengo 2 cuentas por error. Usualmente escucho música en mi celular haciendo uso de mi cuenta enlazada al dispositivo, pero por error, al suscribirme en Plan Familiar, l...

  • Visitor
  • Plan Premium Country Chile Device Huawei P9 Operating System Android   My Question or Issue Tengo 2 cuentas por error. Usualmente escucho música en mi celular haciendo uso de mi cuenta...
  • Petya
  • Community Legend
  • 1476 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1476 Views
  • 3 replies
  • 1 likes