Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4099 Views
0 replies
9 likes
Security

4099 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
462444 Views
974 replies
110 likes
Account

462444 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204612 Views
119 replies
117 likes
Account

1204612 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112591 Views
72 replies
12 likes
Account
Login
Premium

112591 Views
72 replies
12 likes

I changed my password and now I can't use Spotify through my PS4

Someone from South America managed to get into my account, so I had to reset my password. This worked fine for all my devices such as my phone and laptop, but it's seems to have broken spotify on my PS4, because when I try to use Spotify it simply co...

treestar88
Regular
Someone from South America managed to get into my account, so I had to reset my password. This worked fine for all my devices such as my phone and laptop, but it's seems to have broken spotify on my ...
2019-08-05 12:22:43 PM
2019-08-05 10:22:03 PM
treestar88
Regular
1280 Views
3 replies
0 likes
Login
Other

1280 Views
3 replies
0 likes

Solved!! My name is just a bunch of numbers and letters

I had this account for a long time now, and I just realized after I disconnected my facebook account from my spotify account my name suddenly changed to numbers and letters. Is there a way to revert this? I did reconnect my facebook account to my spo...

DJTM_
Casual Listener
I had this account for a long time now, and I just realized after I disconnected my facebook account from my spotify account my name suddenly changed to numbers and letters. Is there a way to revert ...
2019-08-05 8:32:01 AM
2019-08-05 6:55:40 PM
Jose_M
Spotify Star
665 Views
3 replies
1 likes
Account

665 Views
3 replies
1 likes

Empty homepage

PLAN : PREMIUMCOUNTRY: INDIADEVICE: MI MAX 2OPERATING SYSTEM: ANDROID 7 NOUGATPROBLEM: MY SPOTIFY APP HAS EMPTY HOMEPAGE WHENEVER I OPEN THE APPI TRIED UNINSTALL AND REINSTALLBUT SEEMS ITS NOT WORKINGNO RECENT PLAY NO RECOMMENDATIONs

Rahul_jarvis
Casual Listener
PLAN : PREMIUM COUNTRY: INDIA DEVICE: MI MAX 2 OPERATING SYSTEM: ANDROID 7 NOUGAT PROBLEM: MY SPOTIFY APP HAS EMPTY HOMEPAGE WHENEVER I OPEN THE APP I TRIED UNINSTALL AND REINSTALL BUT S...
2019-08-04 5:13:58 PM
2019-08-05 5:43:57 PM
Rahul_jarvis
Casual Listener
626 Views
4 replies
0 likes
Account
Other
Premium

626 Views
4 replies
0 likes

Superuser Contribution Denied refund for 2 years' worth of overcharging.

In May this year, I realised I was being charged twice every month for my one Premium account - once direct to Spotify and once through iTunes. I have spoken to Spotify who say they can do nothing as the payments went to iTunes. iTunes say they can d...

lucyb14
Casual Listener
In May this year, I realised I was being charged twice every month for my one Premium account - once direct to Spotify and once through iTunes. I have spoken to Spotify who say they can do n...
2019-08-04 6:58:18 PM
2019-08-05 5:12:09 PM
Peter
Spotify Legend
360 Views
1 replies
0 likes
Premium
Subscription

360 Views
1 replies
0 likes

Solved!! All my favorites are gone

Hi, I somehow lost all my favorites! All my other play lists are still there, but the starred songs are all gone. Is it possible to recover them?? thanks,Edwin

edwinvanwijk
Casual Listener
Hi, I somehow lost all my favorites! All my other play lists are still there, but the starred songs are all gone. Is it possible to recover them?? thanks, Edwin
2014-04-19 10:06:28 AM
2019-08-05 1:02:41 PM
vmmd1990
Visitor
2824 Views
6 replies
0 likes
Other

2824 Views
6 replies
0 likes

Premium subscription missing

PlanFree/PremiumCountryItaly Hi everybody. I'm in trouble because we got a premium subscription (since 2018) but my son don't remember which account is. We tried some email address and we found two "basic" account. We have only paypal order number : ...

Enridimo
Visitor
Plan Free/Premium Country Italy Hi everybody. I'm in trouble because we got a premium subscription (since 2018) but my son don't remember which account is. We tried some email add...
2019-08-05 12:00:36 PM
2019-08-05 12:22:56 PM
OneByBoo
Roadie
315 Views
1 replies
0 likes
Account
Premium

315 Views
1 replies
0 likes

Have i been hacked?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI think my account might have been hacked. I was logged out of my account and had to log back...

Marcucas
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I think...
2019-08-05 11:15:42 AM
2019-08-05 11:56:52 AM
Loxer
Community Legend
500 Views
5 replies
0 likes
Account

500 Views
5 replies
0 likes

Superuser Contribution I can not search or play anything

I just moved from mtorola g6 play to moto z 2 force just a few days ago, I moved my apps including spotify ... right now it does not load any content for the playback it just stays loading for a long time and does not resolve anything, any attempt to...

Fergutl
Newbie
I just moved from mtorola g6 play to moto z 2 force just a few days ago, I moved my apps including spotify ... right now it does not load any content for the playback it just stays loading for a long...
2019-07-08 11:03:06 PM
2019-08-05 10:31:17 AM
csokepeter90
Casual Listener
915 Views
4 replies
0 likes
Account
Other
Premium
Subscription

915 Views
4 replies
0 likes

Superuser Contribution Guthaben Verfall nach Abo Wechsel

Hallo Habe mal eine etwas dumme Frage.. Und zwar beziehe ich im Moment eine Premium Abo von Spotify. Durch ein paar Guthabenkarte die ich zum Geburtstag bekommen habe ist das Abo auch schon bis Ende des Jahres bezahlt, wenn man das so sagen kann.Habe...

LenaKLena
Visitor
Hallo 🙂 Habe mal eine etwas dumme Frage.. Und zwar beziehe ich im Moment eine Premium Abo von Spotify. Durch ein paar Guthabenkarte die ich zum Geburtstag bekommen habe ist das Abo auch sch...
2019-08-01 9:25:10 PM
2019-08-05 10:19:27 AM
Peter
Spotify Legend
1146 Views
1 replies
0 likes
Account

1146 Views
1 replies
0 likes

Superuser Contribution Reembolso por cambio de cuenta

El día 20/08 realiza mi cambio a cuenta familiar ya pagada y se realizó un cobro a mi tarjeta de la cuenta premium, como puedo recibir un reembolso?

Isra63
Newbie
El día 20/08 realiza mi cambio a cuenta familiar ya pagada y se realizó un cobro a mi tarjeta de la cuenta premium, como puedo recibir un reembolso?
2016-08-20 8:41:55 PM
2019-08-05 9:50:09 AM
Peter
Spotify Legend
475 Views
3 replies
0 likes

475 Views
3 replies
0 likes

Superuser Contribution I can't see some albums.

PlanFreeCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueI couldn't play songs from one artist. I checked their page and there were some albums missing. When I logged out I found them. I loged back in and they were gone aga...

k0buza
Casual Listener
Plan Free Country Czech Republic Device PC Operating System Windows 10 My Question or Issue I couldn't play songs from one artist. I checked their page and there were some al...
2019-08-01 9:18:52 PM
2019-08-05 9:46:51 AM
Peter
Spotify Legend
289 Views
3 replies
0 likes
Account

289 Views
3 replies
0 likes

Superuser Contribution Can't log in to Spotify through Facebook: "Don't have authorisation"

I am using the app on my Windows PC and can't log into it through facebook, which is the only way since it doesn't accept my facebook email as an account. One day I came home and I was logged out. I am still logged in on my phone, at work, and in the...

ChristianMaund
Visitor
I am using the app on my Windows PC and can't log into it through facebook, which is the only way since it doesn't accept my facebook email as an account. One day I came home and I was logged out. I ...
2019-07-30 5:05:30 PM
2019-08-05 9:44:27 AM
Peter
Spotify Legend
421 Views
2 replies
0 likes
Login
Premium

421 Views
2 replies
0 likes

Solved!! New subscriber and can't change my country code!

PlanFreeCountryUSADeviceAll devicesOperating SystemAndroid and Windows 10 64bit My Question or IssueI just signed up and I'm working in China. All of the music it's showing me is Chinese and the emails are all in Chinese and I can't change my country...

jcclow
Casual Listener
Plan Free Country USA Device All devices Operating System Android and Windows 10 64bit My Question or Issue I just signed up and I'm working in China. All of the music it's showing m...
2019-07-23 6:07:58 AM
2019-08-05 9:38:00 AM
Billy-J
Spotify Star
504 Views
3 replies
0 likes
Account

504 Views
3 replies
0 likes

Delete Account

I want to change my address but Spotify does not offer such an option. I wanna delete my account with all datas and creat new account with same e-mail but Spotify dont delete my account. What i can? Anyone knows? Apparently I will complain about Spot...

user-removed
Visitor
I want to change my address but Spotify does not offer such an option. I wanna delete my account with all datas and creat new account with same e-mail but Spotify dont delete my account. What i ...
2019-08-03 2:03:10 PM
2019-08-05 9:36:21 AM
Billy-J
Spotify Star
527 Views
3 replies
0 likes
Account

527 Views
3 replies
0 likes

Solved!!Superuser Contribution Multiple accounts with same email

PlanPremiumCountryUSDeviceAllOperating SystemAll My Question or IssueWhen logging in with my username I have premium and all of my playlists but when I log in with facebook I have none of my playlists or premium. I thought that I linked my account to...

owendavisco
Visitor
Plan Premium Country US Device All Operating System All My Question or Issue When logging in with my username I have premium and all of my playlists but when I log in with facebook I...
2019-08-02 4:49:50 PM
2019-08-05 9:33:17 AM
Peter
Spotify Legend
740 Views
1 replies
0 likes
Account
Other

740 Views
1 replies
0 likes

Superuser Contribution Spotify lague en ce moment!

Hello! PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or Issue:Le son grésille! Si je lances un téléchargement, le son se ralentie... ça bug grâve! D'autres gens ont ça chez eux? Ma connection est pourtant très bonne et je n'a...

GuillaumePEL
Regular
Hello! Plan Premium Country France Device PC Operating System Windows 10 My Question or Issue: Le son grésille! Si je lances un téléchargement, le son se ralentie... ç...
2019-08-02 12:35:19 AM
2019-08-05 9:30:14 AM
Peter
Spotify Legend
649 Views
1 replies
0 likes
Premium

649 Views
1 replies
0 likes

Solved!!Superuser Contribution Having to play on other devices through my iphone

PlanPremiumCountryUK DeviceIphone 7/Samsung TV My Question or IssueFor the past 3 years I have been able to play my Spotify on my Samsung TV in our garden room. I have been able to control the music with the remote. Today I can no longer do this and ...

jacquie_arnott
Music Fan
Plan Premium Country UK Device Iphone 7/Samsung TV My Question or Issue For the past 3 years I have been able to play my Spotify on my Samsung TV in our garden room.&nb...
2019-07-29 8:41:36 PM
2019-08-05 9:28:50 AM
jacquie_arnott
Music Fan
1186 Views
11 replies
0 likes
Other
Premium

1186 Views
11 replies
0 likes

Can I Use My Spotify At My Cafe With Public Music Rights Engagement?

PlanPremiumCountryTurkey My Question or Issue Hello, Actually the question is clear. I have Spotify Premium account which I want use at my cafe. There is a foundation called "MUYAP" in my country which deals with the public music licenses. I have an ...

slord236
Visitor
...oundation called "MUYAP" in my country which deals with the public music licenses. I have an agreement with them and paying great amount of money to that foundation each month to make it legal to play music a...
2019-08-03 4:07:56 PM
2019-08-05 8:29:18 AM
user-removed
Not applicable
2393 Views
1 replies
0 likes
Account
Subscription

2393 Views
1 replies
0 likes

Help with my Account Security/Ayuda con la Seguridad de mi Cuenta

PlanPremiumCountryArgentinaDeviceiPhone 8 Plus, iPhone 7, iPhone X, Microsoft Laptop, iPadOperating SystemiOS 12.2 (and others from the other apple devices/y otros de los otros dispositivos de Apple), Windows 10 My Question or IssueI have written thi...

catadarti
Visitor
Plan Premium Country Argentina Device iPhone 8 Plus, iPhone 7, iPhone X, Microsoft Laptop, iPad Operating System iOS 12.2 (and others from the other apple devices/y otros de los otros disposit...
2019-08-05 4:58:38 AM
2019-08-05 7:35:38 AM
Billy-J
Spotify Star
386 Views
1 replies
0 likes
Account
Security

386 Views
1 replies
0 likes

Clarifications on the 10,000 download limit

PlanPremiumCountryUSA DeviceWindows 10, and iphone My Question or IssueI listen to music mostly on my PC, but also while driving I use my phone. I recently learned about the 10,000 download limit, and I was wondering if that is per account or per dev...

afunplatypus
Visitor
Plan Premium Country USA Device Windows 10, and iphone My Question or Issue I listen to music mostly on my PC, but also while driving I use my phone. I recently learned about t...
2019-08-03 5:25:08 PM
2019-08-05 2:34:29 AM
Keanu_C
Community Legend
6495 Views
1 replies
2 likes
Premium
Subscription

6495 Views
1 replies
2 likes

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