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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83252 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104204 Views
10 replies
3 likes
Hi, Please help me to access my friends account that has been registered to Spotify but when I tried to login and get premium, I encountered an error saying that the password is incorrect. Kindly advise on how to fix this problem. Thank you! Br,Aki
Hi, Please help me to access my friends account that has been registered to Spotify but when I tried to login and get premium, I encountered an error saying that the password is incorrect. K...
Community Legend
720 Views
1 replies
0 likes
Hi! My account stoped showing up on searches. It wont find neither by username or real name. It was working just fine and suddenly it just stopped. I can still get there but I have to find a playlist first and then going to the profile. The account i...
Hi! My account stoped showing up on searches. It wont find neither by username or real name. It was working just fine and suddenly it just stopped. I can still get there but I have to find a playlist...
Casual Listener
9533 Views
8 replies
0 likes
PlanPremium Family PlanCountryUnited StatesDeviceiPhonesOperating SystemWindows 10 and Mac My Question or IssueSomeone has hacked the plan member account to my Spotify Premium Family plan by changing the email and password associated with that accoun...
Plan Premium Family Plan Country United States Device iPhones Operating System Windows 10 and Mac My Question or Issue Someone has hacked the plan member account to my Spotify Premiu...
Spotify Star
679 Views
1 replies
0 likes
Here in the Spotify Community, all of my private messages have disappeared, both those I sent and those I received. When I click on , I get a screen that says "Private Messages," but there are no messages listed, and no links for or or or anything...
Here in the Spotify Community, all of my private messages have disappeared, both those I sent and those I received. When I click on <messages>, I get a screen that says "Private Messages," but ...
Gig Goer
1486 Views
5 replies
0 likes
She has Premium Plan in Germany.Service stopped working.Known User ID and email but password reset emails are not arriving.Service stopped working on Amazon Echo and Android phone.Send password reset emails NOW or she will cancel this service and req...
She has Premium Plan in Germany. Service stopped working. Known User ID and email but password reset emails are not arriving. Service stopped working on Amazon Echo and Android phone. Send passwo...
Spotify Star
795 Views
5 replies
0 likes
Is it possible to pay for Spotify Family upfront for a whole year, the same way it is for premium?
Is it possible to pay for Spotify Family upfront for a whole year, the same way it is for premium?
Newbie
5620 Views
3 replies
0 likes
Good afternoon I am sure this has been covered but I cannot find the actual answer. I have a premium account, am based in the UK and generally use iPhones and iPads, as well as a connected Alexa, for playback. Gerry Cinnamon has been available to me,...
Good afternoon I am sure this has been covered but I cannot find the actual answer. I have a premium account, am based in the UK and generally use iPhones and iPads, as well as a ...
Roadie
702 Views
1 replies
0 likes
PlanPremiumCountryNew ZealandDevice(iPhone X, Windows 10 PC)Operating System(iOS 13, Windows 10) My Question or IssueMy email has been changed to something that isn't mine and my password no longer works. My premium subscription is still valid and I ...
Plan Premium Country New Zealand Device (iPhone X, Windows 10 PC) Operating System (iOS 13, Windows 10) My Question or Issue My email has been changed to something that isn't mine an...
Not applicable
526 Views
1 replies
0 likes
When sorting the songs in a list, like...say..."Liked Songs" it would be wonderful if the sort I see in the desktop app would match the order that the songs are playing in. For example "Use Me" is followed by "The Upside" in the list, but when playin...
When sorting the songs in a list, like...say..."Liked Songs" it would be wonderful if the sort I see in the desktop app would match the order that the songs are playing in. For example "Use Me"...
Spotify Legend
1458 Views
5 replies
0 likes
PlanPremiumCountryCanadaMy Question or IssueI wanted to know if it was possible to set my facebook name as my display name even if I already set a display name. I wanted to change it to something else but apparently the only way to change it is by se...
Plan Premium Country Canada My Question or Issue I wanted to know if it was possible to set my facebook name as my display name even if I already set a display name. I wanted to change it to som...
Not applicable
710 Views
1 replies
0 likes
PlanPremium family I received an email today that my google premium family comes with a Google Home Mini. Pretty cool. I clicked on the "Get Yours Now" button and that resulted in an email titled "Your google home mini is now available." In response ...
Plan Premium family I received an email today that my google premium family comes with a Google Home Mini. Pretty cool. I clicked on the "Get Yours Now" button and that resulted in an...
Not applicable
2086 Views
3 replies
0 likes
Hi Spotify. I have read a number of rather impolite posts on the subject of the 10,000 song limit, though I concede it really is frustrating to build a collection and then be told that you have to stop for no apparent reason. I have also read a numbe...
Hi Spotify. I have read a number of rather impolite posts on the subject of the 10,000 song limit, though I concede it really is frustrating to build a collection and then be told that you have...
Not applicable
1095 Views
1 replies
2 likes
PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid 8 My Question or IssueHello.I subscribed Spotify Premium yesterday and had 3 months for free. In Feb 6th 2020 I would be charged for the plan.Today I changed my future subscriptio...
Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android 8 My Question or Issue Hello. I subscribed Spotify Premium yesterday and had 3 months for free. In Feb ...
Not applicable
757 Views
2 replies
0 likes
https://open.spotify.com/playlist/0fM22kpItSV2lS4UfFuJXV?si=vH5xoytnRNOy3GQfbQe50Q
https://open.spotify.com/playlist/0fM22kpItSV2lS4UfFuJXV?si=vH5xoytnRNOy3GQfbQe50Q
Roadie
712 Views
1 replies
1 likes
My account country is set on GB and i'm trying to chenge it in payment method section, but still remains the same.PlanPremiumCountryRomaniaDeviceSamsung Galaxy S10 Plus
My account country is set on GB and i'm trying to chenge it in payment method section, but still remains the same. Plan Premium Country Romania Device Samsung Galaxy S10 Plus
Casual Listener
903 Views
3 replies
0 likes
Im getting mail (which is not sorted into junk mail automatically) which declines my payment and asks me to log in with my information. I suggest Spotify will put up some kind of warning or announcement for the people out there who isnt clever enough...
Im getting mail (which is not sorted into junk mail automatically) which declines my payment and asks me to log in with my information. I suggest Spotify will put up some kind of warning or ...
Community Legend
1614 Views
5 replies
0 likes
I got Spotify when I had a Facebook and now I have been Facebook free for about 4 years. It's hard to log into my Spotify from other devices because my username is just random letters and numbers. How can I fix this without needing a brand new Spotif...
I got Spotify when I had a Facebook and now I have been Facebook free for about 4 years. It's hard to log into my Spotify from other devices because my username is just random letters and numbers. Ho...
Music Fan
791 Views
3 replies
0 likes
Buenas noches, He visto esta semana que me han cobrado en vez de los 9,99 que cuesta el Premium, me han cobrado 14,99. No tengo ningun plan añadido de más ni nadie utiliza mi cuenta. Al entrar a mi cuenta me ponía que tenía contratado el Plan Familia...
Buenas noches, He visto esta semana que me han cobrado en vez de los 9,99 que cuesta el Premium, me han cobrado 14,99. No tengo ningun plan añadido de más ni nadie utiliza mi cuenta. Al entr...
Community Legend
1274 Views
5 replies
0 likes
PlanPremiumCountryAustraliaDeviceGalaxy S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I accept an invitation to upgrade my Premium membership to Family Premium membership, will I lose all my existing playlists or w...
Plan Premium Country Australia Device Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If I accept an invitation to upgrade my Pr...
Roadie
578 Views
1 replies
0 likes
PlanFree/PremiumCountryUSDeviceLenovo laptopOperating Systemwindows 10 My Question or IssueI have been trying to activate the 3 month free spotify premium trial and it keeps telling me "It looks like you’ve taken a trial before, which means you aren’...
Plan Free/Premium Country US Device Lenovo laptop Operating System windows 10 My Question or Issue I have been trying to activate the 3 month free spotify premium trial and it keeps ...
Not applicable
565 Views
1 replies
0 likes
