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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398756 Views
  • 950 replies
  • 107 likes
  • Account
  • 398756 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171609 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171609 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99126 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99126 Views
  • 68 replies
  • 10 likes

Student Plan

PlanFreeCountryTurkeyDeviceiPhone 8 PlusOperating SystemiOS 12.2 My Question or IssueHi Spotify,I was using premium account and i stoped to paying and my account turned to free. Few days ago i applied to student plan and i got the message that i’m ab...

  • Casual Listener
  •   Plan Free Country Turkey Device iPhone 8 Plus Operating System iOS 12.2   My Question or Issue Hi Spotify, I was using premium account and i stoped to paying and my account tu...
  • Bittencourt
  • Spotify Star
  • 395 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 395 Views
  • 3 replies
  • 0 likes

Not eligible for 9.99/month plan

I've been paying for the 9.99/month plan, but was suddenly switched to the family plan. I'm only paying Spotify for myself.

  • Newbie
  • I've been paying for the 9.99/month plan, but was suddenly switched to the family plan. I'm only paying Spotify for myself. 
  • Billy-J
  • Spotify Star
  • 2031 Views
  • 1 replies
  • 1 likes
  • Premium
  • 2031 Views
  • 1 replies
  • 1 likes

Account Login Help

My account email and password are wrong but I have the correct facebook account linked, I had student prime for a year before realising the email was wrong. I cannot change it because the recovery email for the account is one I've never seen before.I...

  • Casual Listener
  • My account email and password are wrong but I have the correct facebook account linked, I had student prime for a year before realising the email was wrong. I cannot change it because the recovery em...
  • Billy-J
  • Spotify Star
  • 500 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 500 Views
  • 4 replies
  • 0 likes

Spotify For Artist

My Question or Issue:My band is going through Tunecore to get our music on Spotify. Can I unclick deliver to Spotify on our TuneCore account, and then add the songs through our artist page on Spotify? Would this affect the numbers we have on the song...

  • Music Fan
  • My Question or Issue: My band is going through Tunecore to get our music on Spotify. Can I unclick deliver to Spotify on our TuneCore account, and then add the songs through our artist page on Spoti...
  • Billy-J
  • Spotify Star
  • 420 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 420 Views
  • 5 replies
  • 0 likes

Logging in

PlanPremiumCountry DeviceIphone XR My Question or IssueDaughter;s Iphone 8 basically stopped working. She lost everything. We upgraded her phone to the Iphone XR. Now she can't log into her spofity. We have the family premium. I have sent her the lin...

  • Casual Listener
  • Plan Premium Country   Device Iphone XR   My Question or Issue Daughter;s Iphone 8 basically stopped working. She lost everything. We upgraded her phone to the Iphone XR. Now she ca...
  • Bittencourt
  • Spotify Star
  • 376 Views
  • 3 replies
  • 0 likes
  • Login
  • 376 Views
  • 3 replies
  • 0 likes

Solved!! Strange activity

PlanFamily planCountryMalaysiaDeviceHuawei y7 primeOperating SystemAndroid 7.0 My Question or IssueSomewhere beginning of this month I realised I have strange recently play in my activity. And there are times my songs are stopped as though someone is...

  • Casual Listener
  • Plan Family plan Country Malaysia Device Huawei y7 prime Operating System Android 7.0   My Question or Issue Somewhere beginning of this month I realised I have strange recently play i...
  • Bittencourt
  • Spotify Star
  • 985 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 985 Views
  • 3 replies
  • 0 likes

Account hacked

PlanFamily PremiumCountrySwedenDevice(iPhone 8, PC)Operating System(iOS 12,Windows 10) My Question or IssueOk, so i was just about to log in and it said password was wrong. So i tried to reset but then someone had changed the mail on my account... Im...

  • Casual Listener
  •   Plan Family Premium Country Sweden Device (iPhone 8, PC) Operating System (iOS 12,Windows 10)   My Question or Issue Ok, so i was just about to log in and it said password was ...
  • A_Musicophile
  • Community Legend
  • 781 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 781 Views
  • 3 replies
  • 0 likes

Google mini - Canada

PlanRegular PremiumCountryCanada Device(iPhone 6, iPhone Operating System(iOS) My Question or IssueHello there, I’m having a trouble redeeming this offer. Every time I click on https://www.spotify.com/ca-en/googlehome/redeem/ to redeem I get a messag...

  • Casual Listener
  •   Plan Regular Premium Country Canada   Device (iPhone 6, iPhone 😎 Operating System (iOS)   My Question or Issue Hello there, I’m having a trouble redeeming this offer. Eve...
  • Billy-J
  • Spotify Star
  • 795 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 795 Views
  • 1 replies
  • 0 likes

Problema com gift card

Eu moro no Brasil e recentemente comprei um gift card spotify de 1 mês e quando fui resgata-lo apareceu a seguinte mensagem toda vez que eu tentava:infelizmente, parece que este código premium não é válido. Tente de novo ou contate o atendimento ao c...

  • Newbie
  • Eu moro no Brasil e recentemente comprei um gift card spotify de 1 mês e quando fui resgata-lo apareceu a seguinte mensagem toda vez que eu tentava: infelizmente, parece que este código premium não ...
  • Billy-J
  • Spotify Star
  • 1453 Views
  • 1 replies
  • 4 likes
  • Premium
  • 1453 Views
  • 1 replies
  • 4 likes

Google home mini canada

PlanPremiumCountryCanada Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why is it so fustrating to try to redeem this free Google mini? Ever link I followed does not help, or says page not found Has anyone actually been ...

  • Newbie
  • Plan Premium Country Canada   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Why is it so fustrating to try to redeem this free Google...
  • Billy-J
  • Spotify Star
  • 444 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 444 Views
  • 1 replies
  • 1 likes

Google home mini

PlanPremiumCountryCanadaDeviceSamsung Galaxy s8 My Question or IssueI signed up for the promo to recieve the free Google home mini the day after the promo started. When it was complete it said it was going to send me an email to confirm my details, a...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy s8   My Question or Issue I signed up for the promo to recieve the free Google home mini the day after the promo started. When it was co...
  • Billy-J
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 353 Views
  • 1 replies
  • 0 likes

Account stolen, still logged in

PlanPremiumCountrySweden My Question or IssueMy account have been hijacked and I'm still logged in. They've changed the email so I can't change my password and I can't change my password since they have changed my email.What should I do?

  • Newbie
  • Plan Premium Country Sweden   My Question or Issue My account have been hijacked and I'm still logged in. They've changed the email so I can't change my password and I can't change my pa...
  • Jᴀᴄᴋ
  • Roadie
  • 648 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 648 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't return my money back

I want to cancel my premium for family subscription having not used it. I have sent several emails asking for a refund as their policy in the UE allows a refund if the suscription is canceled within 14 days and the user has not "used" the suscription...

  • Newbie
  • I want to cancel my premium for family subscription having not used it. I have sent several emails asking for a refund as their policy in the UE allows a refund if the suscription is canceled within ...
  • Bittencourt
  • Spotify Star
  • 510 Views
  • 1 replies
  • 0 likes
  • Premium
  • 510 Views
  • 1 replies
  • 0 likes

How can I delete my account?

PlanPremiumCountryTurkeyDeviceReeder P10Operating SystemAndroid 6.0 My Question or IssueI deleted my Facebook account but Spotify keeps running. When I try to delete my Spotify it asks me to log in my Facebook account but I deleted my Facebook 2 mont...

  • Newbie
  • Plan Premium Country Turkey Device Reeder P10 Operating System Android 6.0   My Question or Issue I deleted my Facebook account but Spotify keeps running. When I try to delete my Spoti...
  • ListenToGlobal
  • Composer
  • 535 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 535 Views
  • 2 replies
  • 0 likes

I cannot access my account.

Hi. So I upgraded my phone and tried to log back into spotify. I have no email address connected with log in as I originally logged in with a now deleted facebook page. I have no idea of how to access my account now. Please help! PlanPremiumCountryIr...

  • Newbie
  • Hi. So I upgraded my phone and tried to log back into spotify. I have no email address connected with log in as I originally logged in with a now deleted facebook page. I have no idea of how to acces...
  • ListenToGlobal
  • Composer
  • 488 Views
  • 1 replies
  • 0 likes
  • Account
  • 488 Views
  • 1 replies
  • 0 likes

Spotify is trying to kick my girlfriend from my family subscription

PlanPremium FamilyCountryGermany Hi, first of all, english isn't my native language, but i'll try my best I created in 2014 my Spotify account via Facebook. Since then i had premium and all worked fine. Last month i decided to add my girlfriend to my...

  • Newbie
  •   Plan Premium Family Country Germany   Hi,   first of all, english isn't my native language, but i'll try my best 🙂   I created in 2014 my Spotify account via Facebook...
  • Bittencourt
  • Spotify Star
  • 818 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 818 Views
  • 1 replies
  • 0 likes

Radio bzw Sender Erstellung

Ich suche nach einer Lösung für folgendes Problem:Früher konnte ich Sender erstellen, die endlos gelaufen sind.Wenn ich jetzt einen Sender oder Radio erstelle oder aufrufe, bekomme ich lediglich eine Playlist von 50 Songs.Wurde das geändert oder über...

  • Casual Listener
  • Ich suche nach einer Lösung für folgendes Problem: Früher konnte ich Sender erstellen, die endlos gelaufen sind. Wenn ich jetzt einen Sender oder Radio erstelle oder aufrufe, bekomme ich lediglich ...
  • ListenToGlobal
  • Composer
  • 3543 Views
  • 3 replies
  • 1 likes
  • Other
  • 3543 Views
  • 3 replies
  • 1 likes

Hundreds of Spotify Premium User Accounts Posted Online

Emails and passwords to hundreds of premium accounts are posted online. I raised this issue to Spotify Support months ago but the information is still out there for the world to see. If I Google search for my email address, Google finds it right away...

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  • Newbie
  • Emails and passwords to hundreds of premium accounts are posted online.  I raised this issue to Spotify Support months ago but the information is still out there for the world to see.  If I...
  • FamousHerself
  • Music Fan
  • 891 Views
  • 1 replies
  • 0 likes
  • Security
  • 891 Views
  • 1 replies
  • 0 likes

I can't sync my new spotify account to my old facebook.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI created my first spotify account via facebook. I now created a second spotify account with ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I creat...
  • FamousHerself
  • Music Fan
  • 887 Views
  • 2 replies
  • 0 likes
  • Account
  • 887 Views
  • 2 replies
  • 0 likes

Cant change country - INDIA

Account is saying i am in UK I am in India, indian and on the free spotify, it wont give me the option to change it in the settings, only giving UK as an option ? HELP PLEASE

  • Newbie
  • Account is saying i am in UK    I am in India, indian and on the free spotify, it wont give me the option to change it in the settings, only giving UK as an option ?   HELP PLEASE&...
  • ListenToGlobal
  • Composer
  • 676 Views
  • 1 replies
  • 0 likes
  • Account
  • 676 Views
  • 1 replies
  • 0 likes