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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4525 Views
  • 1 replies
  • 9 likes
  • Security
  • 4525 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464311 Views
  • 975 replies
  • 110 likes
  • Account
  • 464311 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205346 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205346 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113048 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113048 Views
  • 72 replies
  • 12 likes

Have i been hacked?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI think my account might have been hacked. I was logged out of my account and had to log back...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I think...
  • Loxer
  • Community Legend
  • 501 Views
  • 5 replies
  • 0 likes
  • Account
  • 501 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can not search or play anything

I just moved from mtorola g6 play to moto z 2 force just a few days ago, I moved my apps including spotify ... right now it does not load any content for the playback it just stays loading for a long time and does not resolve anything, any attempt to...

Screenshot_20190708-141540.png Screenshot_20190708-141419.png Screenshot_20190708-141423.png
  • Newbie
  • I just moved from mtorola g6 play to moto z 2 force just a few days ago, I moved my apps including spotify ... right now it does not load any content for the playback it just stays loading for a long...
  • csokepeter90
  • Casual Listener
  • 916 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 916 Views
  • 4 replies
  • 0 likes

Superuser Contribution Guthaben Verfall nach Abo Wechsel

Hallo Habe mal eine etwas dumme Frage.. Und zwar beziehe ich im Moment eine Premium Abo von Spotify. Durch ein paar Guthabenkarte die ich zum Geburtstag bekommen habe ist das Abo auch schon bis Ende des Jahres bezahlt, wenn man das so sagen kann.Habe...

  • Visitor
  • Hallo 🙂   Habe mal eine etwas dumme Frage.. Und zwar beziehe ich im Moment eine Premium Abo von Spotify. Durch ein paar Guthabenkarte die ich zum Geburtstag bekommen habe ist das Abo auch sch...
  • Peter
  • Spotify Legend
  • 1154 Views
  • 1 replies
  • 0 likes
  • Account
  • 1154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reembolso por cambio de cuenta

El día 20/08 realiza mi cambio a cuenta familiar ya pagada y se realizó un cobro a mi tarjeta de la cuenta premium, como puedo recibir un reembolso?

  • Newbie
  • El día 20/08 realiza mi cambio a cuenta familiar ya pagada y se realizó un cobro a mi tarjeta de la cuenta premium, como puedo recibir un reembolso?
  • Peter
  • Spotify Legend
  • 479 Views
  • 3 replies
  • 0 likes
  • 479 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't see some albums.

PlanFreeCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueI couldn't play songs from one artist. I checked their page and there were some albums missing. When I logged out I found them. I loged back in and they were gone aga...

  • Casual Listener
  •   Plan Free Country Czech Republic Device PC Operating System Windows 10   My Question or Issue I couldn't play songs from one artist. I checked their page and there were some al...
  • Peter
  • Spotify Legend
  • 290 Views
  • 3 replies
  • 0 likes
  • Account
  • 290 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't log in to Spotify through Facebook: "Don't have authorisation"

I am using the app on my Windows PC and can't log into it through facebook, which is the only way since it doesn't accept my facebook email as an account. One day I came home and I was logged out. I am still logged in on my phone, at work, and in the...

  • Visitor
  • I am using the app on my Windows PC and can't log into it through facebook, which is the only way since it doesn't accept my facebook email as an account. One day I came home and I was logged out. I ...
  • Peter
  • Spotify Legend
  • 422 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 422 Views
  • 2 replies
  • 0 likes

Solved!! New subscriber and can't change my country code!

PlanFreeCountryUSADeviceAll devicesOperating SystemAndroid and Windows 10 64bit My Question or IssueI just signed up and I'm working in China. All of the music it's showing me is Chinese and the emails are all in Chinese and I can't change my country...

  • Casual Listener
  • Plan Free Country USA Device All devices Operating System Android and Windows 10 64bit   My Question or Issue I just signed up and I'm working in China. All of the music it's showing m...
  • Billy-J
  • Spotify Star
  • 507 Views
  • 3 replies
  • 0 likes
  • Account
  • 507 Views
  • 3 replies
  • 0 likes

Delete Account

I want to change my address but Spotify does not offer such an option. I wanna delete my account with all datas and creat new account with same e-mail but Spotify dont delete my account. What i can? Anyone knows? Apparently I will complain about Spot...

  • Visitor
  • I want to change my address but Spotify does not offer such an option. I wanna delete my account with all datas and creat new account with same e-mail but Spotify dont delete my account. What i ...
  • Billy-J
  • Spotify Star
  • 528 Views
  • 3 replies
  • 0 likes
  • Account
  • 528 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Multiple accounts with same email

PlanPremiumCountryUSDeviceAllOperating SystemAll My Question or IssueWhen logging in with my username I have premium and all of my playlists but when I log in with facebook I have none of my playlists or premium. I thought that I linked my account to...

  • Visitor
  • Plan Premium Country US Device All Operating System All   My Question or Issue When logging in with my username I have premium and all of my playlists but when I log in with facebook I...
  • Peter
  • Spotify Legend
  • 747 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 747 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify lague en ce moment!

Hello! PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or Issue:Le son grésille! Si je lances un téléchargement, le son se ralentie... ça bug grâve! D'autres gens ont ça chez eux? Ma connection est pourtant très bonne et je n'a...

  • Regular
  • Hello!    Plan Premium Country France Device PC Operating System Windows 10   My Question or Issue: Le son grésille! Si je lances un téléchargement, le son se ralentie... ç...
  • Peter
  • Spotify Legend
  • 650 Views
  • 1 replies
  • 0 likes
  • Premium
  • 650 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Having to play on other devices through my iphone

PlanPremiumCountryUK DeviceIphone 7/Samsung TV My Question or IssueFor the past 3 years I have been able to play my Spotify on my Samsung TV in our garden room. I have been able to control the music with the remote. Today I can no longer do this and ...

  • Music Fan
  •   Plan Premium Country UK   Device Iphone 7/Samsung TV   My Question or Issue For the past 3 years I have been able to play my Spotify on my Samsung TV in our garden room.&nb...
  • jacquie_arnott
  • Music Fan
  • 1192 Views
  • 11 replies
  • 0 likes
  • Other
    Premium
  • 1192 Views
  • 11 replies
  • 0 likes

Can I Use My Spotify At My Cafe With Public Music Rights Engagement?

PlanPremiumCountryTurkey My Question or Issue Hello, Actually the question is clear. I have Spotify Premium account which I want use at my cafe. There is a foundation called "MUYAP" in my country which deals with the public music licenses. I have an ...

  • Visitor
  • ...oundation called "MUYAP" in my country which deals with the public music licenses. I have an agreement with them and paying great amount of money to that foundation each month to make it legal to play music a...
  • user-removed
  • Not applicable
  • 2413 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 2413 Views
  • 1 replies
  • 0 likes

Help with my Account Security/Ayuda con la Seguridad de mi Cuenta

PlanPremiumCountryArgentinaDeviceiPhone 8 Plus, iPhone 7, iPhone X, Microsoft Laptop, iPadOperating SystemiOS 12.2 (and others from the other apple devices/y otros de los otros dispositivos de Apple), Windows 10 My Question or IssueI have written thi...

  • Visitor
  • Plan Premium Country Argentina Device iPhone 8 Plus, iPhone 7, iPhone X, Microsoft Laptop, iPad Operating System iOS 12.2 (and others from the other apple devices/y otros de los otros disposit...
  • Billy-J
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 388 Views
  • 1 replies
  • 0 likes

Clarifications on the 10,000 download limit

PlanPremiumCountryUSA DeviceWindows 10, and iphone My Question or IssueI listen to music mostly on my PC, but also while driving I use my phone. I recently learned about the 10,000 download limit, and I was wondering if that is per account or per dev...

  • Visitor
  • Plan Premium Country USA   Device Windows 10, and iphone   My Question or Issue I listen to music mostly on my PC, but also while driving I use my phone. I recently learned about t...
  • Keanu_C
  • Community Legend
  • 6505 Views
  • 1 replies
  • 2 likes
  • Premium
    Subscription
  • 6505 Views
  • 1 replies
  • 2 likes

My spotify account has been completely taken over

PlanPremiumCountryU.SDeviceWindows 10Operating SystemWindows 10 My Question or IssueLast night my music kept randomly pausing on and off so I checked out why and apparently someone has been using my account with the phone Venus e3, so I looked into i...

  • Visitor
  • Plan Premium Country U.S Device Windows 10 Operating System Windows 10   My Question or Issue Last night my music kept randomly pausing on and off so I checked out why and apparently s...
  • Billy-J
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 350 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Billed me but transaction failed

I don't have a spotify account but I was billed 11 dollars on my debit card after I used paypal to pay. The transaction failed so I don't have premium but I still got billed. I want my money back.

  • Visitor
  • I don't have a spotify account but I was billed 11 dollars on my debit card after I used paypal to pay. The transaction failed so I don't have premium but I still got billed. I want my money back. &...
  • Billy-J
  • Spotify Star
  • 622 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 622 Views
  • 1 replies
  • 0 likes

Can't access account after security password reset

Hello, I have an account part of a family plan (Premium) for which the password was automatically reseted for security issues (according to the email I received from Spotify). Since then, I tried multiple time to access the account or reset the passw...

  • Visitor
  • Hello,   I have an account part of a family plan (Premium) for which the password was automatically reseted for security issues (according to the email I received from Spotify).   Since...
  • Billy-J
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

I can't change my country so the payment can't go through because country and credit card don't matc

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • A_Musicophile
  • Community Legend
  • 483 Views
  • 1 replies
  • 0 likes
  • Account
  • 483 Views
  • 1 replies
  • 0 likes

My account has been reset to a free account but I am still paying for a premium family

PlanPremiumCountryNZ My Question or IssueLast week all my playlists disappeared on my phone. I logged in on my laptop to see what was happening, and it says that I am on a free account even though I have been subscribed to a family premium account fo...

  • Visitor
  • Plan Premium Country NZ   My Question or Issue Last week all my playlists disappeared on my phone.  I logged in on my laptop to see what was happening, and it says that I am on a free...
  • A_Musicophile
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 259 Views
  • 1 replies
  • 0 likes

i can't see my own profile

i tried and tried with different usernames but it didnt work only i can see my first spotify account, is the issue related to time i mean should i just wait 24 hours? i know that it is not about having premium any idea? thanks in advance

  • Visitor
  • i tried and tried with different usernames but it didnt work only i can see my first spotify account, is the issue related to time i mean should i just wait 24 hours? i know that it is not about havi...
  • Loxer
  • Community Legend
  • 819 Views
  • 8 replies
  • 0 likes
  • Account
  • 819 Views
  • 8 replies
  • 0 likes