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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76840 Views

28 replies

0 likes

  • 76840 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

95082 Views

9 replies

2 likes

Account
Login
  • 95082 Views
  • 9 replies
  • 2 likes

Spotify won’t connect to ps4

I went online on my phone and linked my PS4 and Spotify accounts but when I go onto my actual PS4 and open Spotify and try to log in it won’t let me and tells me that Spotify is already linked. I’m so frustrated and confused. Why is it telling me it’...

Casual Listener

I went online on my phone and linked my PS4 and Spotify accounts but when I go onto my actual PS4 and open Spotify and try to log in it won’t let me and tells me that Spotify is already linked. I’m s...

Womble1

Casual Listener

1018 Views

2 replies

0 likes

Account
  • 1018 Views
  • 2 replies
  • 0 likes

Superuser Contribution "form expired" in sign-up process

i've been trying to create a new spotify account for days now, but anytime i fill out the sign-up form(using my email, cuz i dont have facebook) a message pops saying something in the lines of "the form has expired, please reload the page". has anyon...

Newbie

i've been trying to create a new spotify account for days now, but anytime i fill out the sign-up form(using my email, cuz i dont have facebook) a message pops saying something in the lines of "the f...

Katerina

Spotify Legend

1548 Views

3 replies

0 likes

Account
  • 1548 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family account cancels out other devices?

Hi,I have Spotify family which i share with one other person, it had been working fine until recently where now only one device plays at a time, I have sonos and raumfeld wireless speakers and also use it on my iphone. If i am playing on any of these...

Newbie

Hi, I have Spotify family which i share with one other person, it had been working fine until recently where now only one device plays at a time, I have  sonos and raumfeld wireless speakers an...

Katerina

Spotify Legend

614 Views

3 replies

0 likes

Premium
  • 614 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I can only login with FB since I don't have my password and email on account doesn't exist

PlanPremiumCountryBRazil My Question or IssueI was trying to change the email in my account since it doesn't exist any longer, but I can't do it since I don't know the password I'm using to log in (I'm using FB login).If I try to recover password, I'...

Casual Listener

Plan Premium Country BRazil   My Question or Issue I was trying to change the email in my account since it doesn't exist any longer, but I can't do it since I don't know the password I'm u...

Peter

Spotify Legend

833 Views

2 replies

0 likes

Account
Login
Premium
  • 833 Views
  • 2 replies
  • 0 likes

Music pauses frequently

PlanFamily PremiumCountryBelgium DeviceiPhone XrWindows Client Mac ClientOperating SystemLatest My Question or Issue This seems to be an account-wide recurring issue. Even after logging off everywhere, updating all clients, restarting systems on all ...

Newbie

Plan Family Premium Country Belgium   Device iPhone Xr Windows Client  Mac Client Operating System Latest   My Question or Issue   This seems to be an account-wide r...

osornios

Spotify Star

533 Views

1 replies

1 likes

Account
  • 533 Views
  • 1 replies
  • 1 likes

My spotify and facebook accounts wont connect??

Hi, I have tried connecting my facebook account to my spotify account for a while now without any results... I have tried to connect them on my iphone, on my macbook and a windows pc. In my settings, the handling of facebook information is enabled. W...

Casual Listener

Hi,   I have tried connecting my facebook account to my spotify account for a while now without any results... I have tried to connect them on my iphone, on my macbook and a windows pc. In my ...

DanielTham

Composer

918 Views

2 replies

0 likes

Account
  • 918 Views
  • 2 replies
  • 0 likes

I got hacked

PlanPremiumCountryDenmark DeviceGot an Iphone 7 myselfOperating SystemiOS10 My Question or IssueHello, somehow someone changed my spotify email, without me knowing. I haven't gotten any emails about, verifying it or anything like that. I just got an ...

Casual Listener

  Plan Premium Country Denmark   Device Got an Iphone 7 myself Operating System iOS10   My Question or Issue Hello, somehow someone changed my spotify email, without me kno...

OneByBoo

Roadie

663 Views

3 replies

0 likes

Account
  • 663 Views
  • 3 replies
  • 0 likes

Account

PlanFreeCountryPLHello, what can I do, when I log in by facebook, but on this account I have deleted e-mail, and I forgot the passworld

Visitor

Plan Free Country PL Hello, what can I do, when I log in by facebook, but on this account I have deleted e-mail, and I  forgot the passworld 😞  

DanielTham

Composer

879 Views

3 replies

0 likes

Account
  • 879 Views
  • 3 replies
  • 0 likes

Cannot login, but I am premium member

PlanPremiumCountryDEDeviceiPhone 6Operating SystemiOS 12My Question or Issue I cannot login, but premium users can use Spotify when outside of their country. Why can I not login?

Visitor

Plan Premium Country DE Device iPhone 6 Operating System iOS 12 My Question or Issue   I cannot login, but premium users can use Spotify when outside of their country. Why can I not lo...

Billy-J

Spotify Star

679 Views

1 replies

0 likes

Account
Premium
  • 679 Views
  • 1 replies
  • 0 likes

Spotify on Alexa

PlanPremiumCountryColombia DeviceAlexa Echo Dot 3Operating SystemAmazon My Question or Issue Hello, I use Spotify on Alexa and must say that it works pretty good, but I would like to request the "Repeat Track" or "Repeat Song" command voice to Alexa,...

Regular

Plan Premium Country Colombia   Device Alexa Echo Dot 3 Operating System Amazon   My Question or Issue   Hello,   I use Spotify on Alexa and must say that it works p...

OneByBoo

Roadie

840 Views

1 replies

0 likes

Other
Premium
  • 840 Views
  • 1 replies
  • 0 likes

Google Mini

First off... I have spent an hour trying to figure out how to get technical support for this. This setup is very frustrating and as a customer, I would like to VERY MUCH recommend getting a hotline over the phone to reduce consumer unhappiness. I've ...

Visitor

First off... I have spent an hour trying to figure out how to get technical support for this.  This setup is very frustrating and as a customer, I would like to VERY MUCH recommend getting a hot...

KossB

Roadie

563 Views

1 replies

0 likes

Account
  • 563 Views
  • 1 replies
  • 0 likes

Spotify Still Active, but Hulu Canceled

PlanStudent BundleCountryUSADeviceAccount on any deviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I went to log into my Hulu and it said I was no longer subscribed. Contacted Hulu and they said Spotify canceled my s...

Regular

Plan Student Bundle Country USA Device Account on any device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue:  I went to log into my Hulu and ...

KossB

Roadie

2204 Views

7 replies

1 likes

Account
Premium
Subscription
  • 2204 Views
  • 7 replies
  • 1 likes

Solved!! Cannot manage family members

Hello, I recently started a family premium account, and successfully added family members.However I cannot manage the other members. I see them in my account, but simply cannot select them. I tried on mobile devices and my desktop computer with sever...

Casual Listener

Hello,  I recently started a family premium account, and successfully added family members. However I cannot manage the other members. I see them in my account, but simply cannot select them. ...

OviiiOne

Community Legend

2665 Views

3 replies

1 likes

Account
Premium
  • 2665 Views
  • 3 replies
  • 1 likes

French Switzerland.

J'ai à nouveaux relancé la question du francais en Suisse. J'ai ecris un message car on est punis d'audiobooks, Podcats et autres...J'espere une reponse positive. Sinon a la fin de l'année je partirai à la consurrence... J'en ai marre de ne pas etre ...

Regular

   J'ai à nouveaux relancé la question du francais en Suisse. J'ai ecris un message car on est punis d'audiobooks, Podcats et autres... J'espere une reponse positive. Sinon a la fin de l'...

fperotto

Casual Listener

1360 Views

8 replies

4 likes

Other
Subscription
  • 1360 Views
  • 8 replies
  • 4 likes

Solved!! Recovering Songs In A Playlist

Recently a collaborative playlist I created containing 600 or so songs was reduced to 11. When I looked at it an hour before, all the songs were still there. I assume either a bug or someone purposely removing the songs. Is there a way on either my o...

Regular

Recently a collaborative playlist I created containing 600 or so songs was reduced to 11. When I looked at it an hour before, all the songs were still there. I assume either a bug or someone purposel...

sliv1

Regular

1023 Views

2 replies

0 likes

Account
  • 1023 Views
  • 2 replies
  • 0 likes

Solved!! Student discount in The Netherlands

Hi,I just readed online that we also can have a discount. But I can't find it anywhere. So how can I do it and is it really True that we also have a student discount for studentes in the Netherlands ?

Casual Listener

Hi, I just readed online that we also can have a discount. But I can't find it anywhere. So how can I do it and is it really True that we also have a student discount for studentes in the Netherla...

kdooooooodle

Newbie

6429 Views

5 replies

0 likes

  • 6429 Views
  • 5 replies
  • 0 likes

Spotify Double charged me for over FOUR YEARS and will not give me money back

I just noticed it now because it shows as seperate charges on my credit card. One charge for Spotify for $14.99 and one charge from iTunes from $12.99Chatted with Spotify from 8:50am to 10:06am before I gave up. They will not help. and are deliberate...

Casual Listener

I just noticed it now because it shows as seperate charges on my credit card. One charge for Spotify for $14.99 and one charge from iTunes from $12.99 Chatted with Spotify from 8:50am to 10:06am bef...

KossB

Roadie

4832 Views

5 replies

0 likes

Subscription
  • 4832 Views
  • 5 replies
  • 0 likes

Spotify web site unreachable since move. Is my IP address being blocked?

PlanPremiumCountryPoland My Question or Issue It appears that I can't access the spotify.com web site since I moved to my new place a few months ago. Spotify otherwise works fine, but to get to the web site, I can only get it to work when I use a VPN...

Casual Listener

Plan Premium Country Poland   My Question or Issue   It appears that I can't access the spotify.com web site since I moved to my new place a few months ago. Spotify otherwise works f...

Billy-J

Spotify Star

3501 Views

4 replies

1 likes

Other
  • 3501 Views
  • 4 replies
  • 1 likes

Solved!! My username got changed into random numbers and letters.

My Question or IssueHi couple months ago i opened a new account. When setting that account at what should we call you section i typed my name and after i pressed done. My username turned into bunch of numbers and letters. How can i fix this i need he...

Visitor

My Question or Issue Hi couple months ago i opened a new account. When setting that account at what should we call you section i typed my name and after i pressed done. My username turned into bunch...

osornios

Spotify Star

1089 Views

1 replies

0 likes

Account
  • 1089 Views
  • 1 replies
  • 0 likes

Username changed by system

Greetings. Can anybody explain why Spotify changed my username in Spotify account from Nota Artista to d9w0nkt5wrpeumcn6v8hc6p46? Why it happened? I got one more account registered with Facebook named Nota Artista too, but they are different, is that...

Casual Listener

Greetings. Can anybody explain why Spotify changed my username in Spotify account from Nota Artista to d9w0nkt5wrpeumcn6v8hc6p46? Why it happened? I got one more account registered with Facebook name...

J_Flowers

Visitor

1667 Views

5 replies

0 likes

Account
Other
  • 1667 Views
  • 5 replies
  • 0 likes