Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4023 Views
0 replies
9 likes
Security

4023 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
462075 Views
974 replies
110 likes
Account

462075 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204480 Views
119 replies
117 likes
Account

1204480 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112463 Views
72 replies
12 likes
Account
Login
Premium

112463 Views
72 replies
12 likes

Solved!! Can't login to my account because it's being "blocked by my firewall"

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueCan't login through facebook because my "firewall" is blocked, even though I've disabled it. I also can't change my email, because it's a facebook acount. And I can't unl...

dreamermelon
Regular
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Can't login through facebook because my "firewall" is blocked, even though I've disabled it. I...
2019-07-30 1:27:14 AM
2019-07-30 1:37:38 AM
osornios
Spotify Star
630 Views
3 replies
0 likes
Account
Login

630 Views
3 replies
0 likes

google home et pb abt spotify non reconnu

google home et pb abt spotify non reconnusur mon wifi maison googgle home enceinte mini ok google fonctionne mais sans abt, il est sur youtube music et avec la pub..j'ai pris un abt spotify premium mais pas moyen de le basculer sur l'enceinte google....

garsdenantes
Visitor
google home et pb abt spotify non reconnu sur mon wifi maison googgle home enceinte mini ok google fonctionne mais sans abt, il est sur youtube music et avec la pub.. j'ai pris un abt spotify premi...
2019-07-22 5:57:02 PM
2019-07-30 1:35:04 AM
osornios
Spotify Star
476 Views
1 replies
0 likes
Other

476 Views
1 replies
0 likes

Being Double-Billed

PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is that i am being double billed on my credit card for the last 7 months for premium , how d...

zoolou49
Newbie
Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is that i am ...
2019-07-29 8:26:16 PM
2019-07-30 1:29:33 AM
osornios
Spotify Star
442 Views
1 replies
1 likes
Premium

442 Views
1 replies
1 likes

Solved!! spotify changes song by itself

Hi, sometimes, and more often lately, Spotify changes song by itself in the middle of another song, and to some random hiphop playlist I’ve never even listened to before. What can I do? I have a premium account, and most often play from my iPhone. Th...

efver
Newbie
Hi, sometimes, and more often lately, Spotify changes song by itself in the middle of another song, and to some random hiphop playlist I’ve never even listened to before. ...
2019-02-18 8:08:59 AM
2019-07-29 10:09:00 PM
mo4ya2000
Regular
20279 Views
8 replies
1 likes
Other

20279 Views
8 replies
1 likes

Solved!! I can't edit my profile

Whenever I attempt to change my country to Canada (from the USA, which I accidently put on signup) it says "We're sorry, that email is taken." Obviously my email is taken if I'm trying to edit my account using that email. Anyways, I tried changing my...

user-removed
Visitor
Whenever I attempt to change my country to Canada (from the USA, which I accidently put on signup) it says "We're sorry, that email is taken." Obviously my email is taken if I'm trying to edit my acc...
2019-07-29 6:20:19 PM
2019-07-29 9:01:29 PM
user-removed
Not applicable
1886 Views
2 replies
0 likes
Login

1886 Views
2 replies
0 likes

Solved!! Can't Access Discover Weekly After Creating New Account

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI created a new Spotify account because I couldn't change my ID Name on there (I'm not going to be forced to use the name I created when I was 15 because it is a dumb ...

Jack_Steele
Casual Listener
Plan Free Country United States Device PC Operating System Windows 10 My Question or Issue I created a new Spotify account because I couldn't change my ID Name on there (I'm not goin...
2019-07-29 7:38:44 PM
2019-07-29 8:45:31 PM
Jack_Steele
Casual Listener
596 Views
3 replies
0 likes
Account
Other

596 Views
3 replies
0 likes

Discover Weekly Photo

Hello! I saw some other posts about trying to delete/change the Discover Weekly photo because of it including an ex (same here). The other posts would be helpful except for, you guessed it, I've permanently deleted my Facebook - so I can't reconnect ...

1215372639
Visitor
Hello! I saw some other posts about trying to delete/change the Discover Weekly photo because of it including an ex (same here). The other posts would be helpful except for, you guesse...
2019-07-29 3:11:57 AM
2019-07-29 8:03:57 PM
OneByBoo
Roadie
305 Views
1 replies
0 likes
Account

305 Views
1 replies
0 likes

Spamming Premium accounts with ads

I'm using Premium family account, on various computers and phones. Here are my settings All ads off, all notifications off, all 'push' nonsense off, all news of. OFF. Now look at this ad for Fuji Rock. Why do I get this? Why can I not tun it off on m...

dazzerhk
Casual Listener
I'm using Premium family account, on various computers and phones. Here are my settings All ads off, all notifications off, all 'push' nonsense off, all news of. OFF. ...
2019-07-26 5:21:58 AM
2019-07-29 3:12:12 PM
dazzerhk
Casual Listener
1440 Views
7 replies
0 likes
Premium

1440 Views
7 replies
0 likes

Account Address

Hi i cant seem to find the original address used on my account information. I have added two of my family members who currently live in our house, but they cannot seem to get logged in due to this incorrect info.how do i find this? Plan PremiumCountr...

finandsavy
Regular
Hi i cant seem to find the original address used on my account information. I have added two of my family members who currently live in our house, but they cannot seem to get logged in due to ...
2019-07-29 2:12:50 PM
2019-07-29 2:24:45 PM
jsannn
Community Legend
373 Views
1 replies
0 likes
Account

373 Views
1 replies
0 likes

Superuser Contribution Facebook Profile Picture on Album Cover

Premium, Turkey, iPhone6, MacOSWhy on earth do you put my facebook profile pic on "Weekly Discover" album cover? I am addressing Spotify.Do you suppose that it would make anything look symphathetic or something? I have been using Spotify for years an...

user-removed
Visitor
Premium, Turkey, iPhone6, MacOS Why on earth do you put my facebook profile pic on "Weekly Discover" album cover? I am addressing Spotify. Do you suppose that it would make anything ...
2019-07-20 3:00:06 PM
2019-07-29 9:36:11 AM
Peter
Spotify Legend
527 Views
1 replies
0 likes
Security

527 Views
1 replies
0 likes

Greyed out Songs in Playlist

I have created a playlist with all my local files(5000+) and not one of them are playable. I have cleared my cache, I am running a VPN, I have opened the firewall and let spotify through. I STILL cannot play any of my songs . I seem to have exhausted...

fekall
Casual Listener
I have created a playlist with all my local files(5000+) and not one of them are playable. I have cleared my cache, I am running a VPN, I have opened the firewall and let spotify through. ...
2019-07-28 8:00:26 PM
2019-07-28 8:45:29 PM
fekall
Casual Listener
633 Views
5 replies
1 likes
Other
Premium

633 Views
5 replies
1 likes

Solved!! Search Result Problem

Hey guys, I just search my account on spotify but i cant see myself in search results(for my friends :)). How do I get my friends to find me?

gqa_-myzv6gpm
Casual Listener
Hey guys, I just search my account on spotify but i cant see myself in search results(for my friends :)). How do I get my friends to find me?
2019-07-25 2:14:55 AM
2019-07-28 2:31:34 PM
Yogii_C
Gig Goer
376 Views
2 replies
0 likes
Account
Other

376 Views
2 replies
0 likes

Solved!! Android app

PlanFreeCountryQatar DeviceHuawei mate 20 proOperating SystemAndroid 9My Question or IssueSpotify is available in my country and I can listen and use it on my laptop however I am unable to download the app from play store as it says that it's not ava...

Liamuk
Casual Listener
Plan Free Country Qatar Device Huawei mate 20 pro Operating System Android 9 My Question or Issue Spotify is available in my country and I can listen and use it on my laptop however I ...
2019-07-26 12:17:31 AM
2019-07-28 2:24:55 PM
Yogii_C
Gig Goer
692 Views
4 replies
0 likes
Account
Free

692 Views
4 replies
0 likes

Hacked

i Had an account which was premium and it was hacked, without thinking I logged out and obviously can’t log back in again. My email is not associated with the account and I can’t reset the password. How do I get back into the account so I can delete ...

Fayehill
Visitor
i Had an account which was premium and it was hacked, without thinking I logged out and obviously can’t log back in again. My email is not associated with the account and I can’t reset the password. ...
2019-07-28 1:27:51 PM
2019-07-28 2:21:01 PM
Yogii_C
Gig Goer
353 Views
1 replies
0 likes
Account
Free
Login
Other
Premium
Security
Subscription
Unlimited

353 Views
1 replies
0 likes

I want to change my Spotify username

PlanFreeCountryUSDeviceGoogle Pixel 2Operating SystemAndroid PieMy Question or IssueI signed up for Spotify today and chose a username (HackerApollo), but for some reason, it appears as pa66kgamlctvu1gy5ftxw5ooc. Can this be changed before I decide t...

user-removed
Visitor
Plan Free Country US Device Google Pixel 2 Operating System Android Pie My Question or Issue I signed up for Spotify today and chose a username (HackerApollo), but for some reason, it appear...
2019-07-28 1:52:41 AM
2019-07-28 2:16:47 PM
Yogii_C
Gig Goer
804 Views
3 replies
0 likes
Account
Other

804 Views
3 replies
0 likes

Cheaper Premium service WITH a few adverts?

I'm sure I'm not the only one who believes the premium service expecially here in the UK at £10 ($15.28 USD) per month is extremely expensive! Sure we don't get adverts, but I never mind them anyway unless theres too many. If revenue is such an issue...

EddyJ
Newbie
I'm sure I'm not the only one who believes the premium service expecially here in the UK at £10 ($15.28 USD) per month is extremely expensive! Sure we don't get adverts, but I never mind the...
2015-05-01 1:11:06 PM
2019-07-27 12:38:07 PM
vewh1v_d-fvp
Newbie
382 Views
2 replies
0 likes
Account
Free
Premium
Subscription
Unlimited

382 Views
2 replies
0 likes

Suddenly unlogged and familiar plan goes away (SOLVED)

Hi everybody, I've got a familiar plan since almost on year since now. Today i went to listen to spotify and i was unlogged (i was surprised, i didn't logged out at any moment). Tried to log in with my email but was not possible, so i reset my passwo...

Pedrocruañes
Visitor
Hi everybody, I've got a familiar plan since almost on year since now. Today i went to listen to spotify and i was unlogged (i was surprised, i didn't logged out at any moment...
2019-07-25 12:03:30 AM
2019-07-27 8:21:25 AM
Jose_M
Spotify Star
375 Views
1 replies
0 likes
Account

375 Views
1 replies
0 likes

Spotify wont let me log in on other devices.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a free spotify account on my phone, and I've had it for a few years now. I have tried ...

Siena2427
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
2019-07-27 4:36:50 AM
2019-07-27 8:04:32 AM
Jose_M
Spotify Star
1219 Views
1 replies
0 likes
Account
Login

1219 Views
1 replies
0 likes

Solved!! CUT IT OUT WITH THE TROJAN MAN ads

MAKE IT STOP!!!!! No one wants to hear commercials about condoms. It's offensive, especially in the workplace where many Spotify users play their music. Please make it stop.

tricksygypsy
Casual Listener
MAKE IT STOP!!!!! No one wants to hear commercials about condoms. It's offensive, especially in the workplace where many Spotify users play their music. Please make it stop.
2017-02-02 1:46:54 AM
2019-07-27 2:12:07 AM
Braydog547
Newbie
2024 Views
4 replies
1 likes
Other

2024 Views
4 replies
1 likes

[All Platforms][Other] Excessive ads

Its 4th of July and my neighbors are lighting fireworks. Im playing a relaxing playlist for my dog and literally every song or 2 is followed by atleast 3 ads. This seems excessive. If I've already listened to 10 mins worth of ads shouldn't that give ...

Puela
Newbie
Its 4th of July and my neighbors are lighting fireworks. Im playing a relaxing playlist for my dog and literally every song or 2 is followed by atleast 3 ads. This seems excessive. If I've already li...
2019-07-05 3:06:47 AM
2019-07-27 1:17:29 AM
Samnb1290
Casual Listener
616 Views
1 replies
0 likes
All Platforms
Other

616 Views
1 replies
0 likes

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