Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Spoiler (Highlight to read)Reset the wrong accountReset the wrong accountMy Question or IssueSo I was trying to make updates to my account that a friend had created for me. I was being charged for Premium. I tried looking up my username/email that wa...
PlanPremiumCountryGermany Operating System( Windows 10) My Question or IssueHello,Recently i had a lot of issues with my media keys. They are working, but what annoys me that they prioritize youtube or any other chrome tab before spotify. So I have t...
Greetings, My info:Plan: PremiumCountry: Peru (right now i'm outside the country) Device: Xiaomi Mi A2Operating System: Android Pie (Android One) My Spotify is not working on my phone as before, I made the payment for another month of premium subscri...
Liebe Community, beim Versuch meine persönliche E-Mail beim Registrieren einzutragen erscheint die Meldung "Diese E-Mail-Adresse wird bereits benutzt". Der Versuch den Link "Passwort zurücksetzen" zu nutzen scheitert, da hier die Meldung "Benutzernam...
PlanPremiumCountryThe NetherlandsDeviceWindows PCOperating SystemWindows 10 My Question or IssueI once made an account via Facebook. Because of the playlists and use of e-mailadres, I can't (and won't) make a new account. I also control the Premium f...
PlanFreeCountryPolandDevicePCOperating SystemWindows 7 My Question or IssueHello. I noticed very strange activity on my Spotify, it started a day ago.What happened? Well obviously I was listening to my favourite playlist and then suddenly, music stop...
PlanPremiumCountryNethelandsDeviceMotorola G5sOperating SystemAndroidMy Question or Issue Hey party people, I've been on a vacation to Poland+Czech Republic for the past week and when I tried to log into spotify on the way home, I couldn't log in, an...
I've been wanting to view the release notes for updates that you guys put out. I finally decided to search here for them. I found a post by Per that links to all patch notes for each system, but it says access denied for each of the links.You do not ...
PlanPremiumCountryCosta Rica DeviceSamsung Galaxy J7 PrimeOperating Android My Question or IssueWhen I started using Spotify, I logged in using my Facebook account, then I became premium and everything was fantastic. Few weeks ago something went wron...
PlanWas FreeNow PremiereCountryCanada My Question or IssueWhen the time you guys are giving free google mini, I'm still in my first month for free so I can't go apply for it. I was told that I have to wait until I pay for the first month then I can r...
İ have premium accound its id is Evrenpehlivann but i cant reach it, i dont know its e-mail and i tried to use Evrenpehlivann id its answering there is no account like that. Can anyone help me?
PlanPremiumCountryCanada My Question or IssueI signed up for Premium during the promotion. The page said I would recieve an email for redemption, which I did not. The email I had on the account was inactive, which has now been corrected. Is it possib...
PlanFreeCountryEstoniaDevicePC ( latest version of spotify and windows ), Pocophone F1 ( with latest avaliable android ) Operating System My Question or IssueWhen i press play the podcasts dont start, same issue on both systems. reinstalled spotify, ...
PlanPremiumCountryDenmarkDeviceHuawei p20 lite and Windows 10 PCOperating SystemAndroid and Windows 10 My Question or IssueWhenever I try to log in to Spotify with my facebook account, I get a "This page isn't working" error on my PC and a "Something...
I am on a premium plan and ordered the google home mini. I filled out the necessary information but did not receive a tracking number. Google is unable to provide any support or help and suggested I reach out to Spotify. When I click the link to re-o...
Plan - FreeNetherlands Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have tried to log in to spotify from my laptops app but it says that either my username or p...
I logged out of my account and i cant remember wich email or username was.I need to cancel my 30 day free premium before it starts counting on my credit card.
https://www.fitness.com/articles/2181/at-spotifydoesnotcare After all that, @SpotifyCares doesn't actually care. Promotion has ended and Family Subscribers still were left in the dark, even after other countries were offered the promotion for their F...
PlanPremiumCountryBrazilDeviceiPhone 6sOperating SystemiOS 12.2 My Question or IssueWe have a Premium Family account with my dad, mom, brother and me. Today my mother entered her’s Spotify app and it was synced with my account, and my brother’s was s...
PlanFreeCountryFrance My Question or IssueWe can log out from all devices remotly from our account except partner devices, such as Sonos speakers and PlayStation consoles. I'm wondering if we delete our Spotify account for good, does Spotify still wo...