Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFree/PremiumCountry TurkeyHuawei P SmartOperating System Android 7(?) My Question or Issue I've changed my Phone so I had to download Spotify and log in. But unfourtunately I wasn't able to because I don't remember which email adress that I used ...
Hello, I have the family plan for a while now and I have been using without a problem. However, despite still having one invitation left, I am trying to add my dad to the plan, but when I send the invitation he does not receive it. I do not know what...
PlanPremiumCountry USDeviceiPhone 8 My Question can I delete my community account without deleting my spotify music acc??
PlanPremiumCountryItaly but I'd like to change to BrazilDeviceSamsung Galaxy S9+Operating System Android Oreo but I'm not sure My Question or IssueSo, I've been using my Spotify free for a while in Italy because I live there, now I'm in Brazil for al...
PlanFree/PremiumCountry Device(iPhone 4)Operating System(iOS 9.3.5) My Question or IssueWhen I did not have Premium I used the wrong button to make a fews songs favorite. In stead of saving the song I got the mesaage "We will not play this song again...
Hi Spotify. I just created my Spotify account like 10 minutes ago. I determined my username as "aksakallı simitçi" but in my account informations it says my username is [snip - removed by moderator] Can you fix it? I want to use my original username....
I made the transition from trial to Premium recently and found that I am stuck with a very random assortment of numbers as my profile name (do not have a social media account to link to and was not offered option originally to name my profile). Not t...
Good morning,I’m writing because I need help with “Spotify for artists”. Last week my label uploaded my first song on Spotify, I tried immediately to claim my profile but without success. At the first time I didn’t find my name so I copied the artist...
Plan Free Spain Operating System (iOS 10) My Question or Issue Hello, I have problem to find my account when I search in Spotify. My account name inside the program is "" and I have also a created list, but I can't find anything inside Spotify. When ...
Hello,I have a family account.I would like two identical accounts that are syncronised.I would like to sync all playlists on the two accounts.If a song is added to a playlist on account 1, it gets added to the sync'd playlist on account 2.And if a pl...
In de titel van de song van Peggy Lee: My Dear Acquaintance (A Happy New Year) staat een fout. Er staat: .. Aquaintance.. (dus zonder c na de A). Daardoor is het nummer onvindbaar en komt het bijvoorbeeld ook niet mee als op de titel van de song gezo...
PlanPremiumCountry PolandDeviceSamsung S8+Operating SystemAndroid My Question or IssueHi! I've a problem with my account. I don't remeber any login details, but i am logged at my samsung. I could change the account by simple way, but there is premium...
PlanPremiumCountryEspaña Operating SystemWindows 10 Buenos días, tengo un problema al instalar spotify, y es que al descargarme el archivo dese la web, una vez le doy a instalar, todo correcto hasta que llega al final de esta misma, y desaparece, no ...
Hi! Heard about Spotify Hifi. That you are testing this. I would really like to try it out! Since I am a long time faithful customer. Please?
HiMy friends and I started a family account in Denmark two years ago. It was awesome and everything worked perfectly until this month. The plan owner moved to Germany and had a problem with a bank card - and all of us could not use our accounts all o...
Hi about a week ago my account name changed from my Facebook account to a string of 10 numbers, even though I've had my account for years. I've tried logging out and back in with my facebook account on all devices and it still shows my account name a...
PlanPremiumCountry NorwayDeviceiPhone 7Operating SystemiOS 12.1. My Question or Issue Hi! When my dad was paying for my account he logged in with his facebook. His "showing" name was then his name. I wanted to have this changed when I started paying ...
PlanPremiumCountry CanadaDevicelaptopOperating SystemAndroid My Question or Issue So my mother has forgotten the password to her account and after receiving the link in her email to reset the password, it brings up an Error 404 message. She tried to ...
PlanPremiumCountry uk My Question or Issue My premium account is linked to an old email address. I cannot remember my password and cannot reset it because my linked email address is old. What do I do?
Hi, when I originally signed up for Spotify, I did it with my Facebook account and since then I've changed my email. I've changed my email through Facebook and have also gone into Facebook Apps and Websites, where it says my spotify email is my curre...